Milestone two IT520

IT 520 Milestone Two Guidelines and Rubric: Training Plan and Area of Focus Guidelines

Submit a written report in which you discuss how you will approach training the Mobile Division management team and communicating the new guidelines to existing employees. Refer to the case study (BOLDFlash: Cross-Functional Challenges in the Mobile Division) and the artifact documents (located in the Assignments folder) for this and all other milestones related to the final project. Specifically the following critical elements must be addressed:

 Training Plan: Communication Determine the communication strategies you will incorporate in all areas of focus, and describe why. Discuss how these communication strategies are appropriate for those individuals to whom your training is directed. Provide evidence to support your conclusions.

 Training Plan: Collaboration Discuss the collaboration strategies you incorporate in communicating with all areas of focus. Determine the collaborative structure and strategies that will help the various managers and directors throughout and after their training experiences. Why are these appropriate? Who will be collaborating? Provide evidence to support your conclusions.

 Training Plan: Method(s) Determine the training method(s) you will use (how you will share your training with trainees and other stakeholders) in your chosen area of focus. Your method must be appropriate for the audience to which you want to communicate. Justify your choice(s) of methods with research.

 Specific Guidelines Identify the key steps of your framework for creating successful communications in your chosen area of focus. Keep in mind the various audiences that need the information. Remember that your guidelines need to be detailed for the management team to follow, clear for your colleagues to understand, and accurate to ensure that the resulting communications are successful. Discuss how you will approach training the Mobile Division management team and communicating the new guidelines for communication to them.

Rubric Guidelines for Submission: Your written submission must follow these formatting guidelines: double spacing, 12-point Times New Roman font, one-inch margins, and APA-style citations. You should include four to six references. Page length requirements: 6–8 pages, not including cover page and reference page.

Critical Elements Proficient (100%) Needs Improvement (75%) Not Evident (0%) Value

Training Plan: Communication

Determines relevant and proven communication strategies for use in training the management team, supported with valid research

Determines communication strategies for use in training the management team, but they are not all relevant or not proven with valid research

Does not determine communication strategies for use in training the management team

20

Training Plan: Collaboration

Determines collaborative structure and strategies that will logically facilitate successful training and communication experiences for the management team

Determines collaborative structure and strategies for training and communication experiences for the management team, but not all of the strategies are likely to facilitate success, or the structure will not be beneficial given the context of the training

Does not determine collaborative structure and strategies for training, and/or communication experiences

20

Training Plan: Training Method(s)

Selects an appropriate training method(s) and justifies with relevant research

Selects a training method(s) and justifies with research; however, training method is not appropriate for the intended audiences or justification is not based in relevant research

Does not select and justify a training method

20

Specified Guidelines Outlines detailed, clear, and accurate guidelines for creating successful technical communications within the focus area

Outlines guidelines for creating technical communications within the focus area, but guidelines are not detailed, clear, and/or accurate

Does not outline guidelines for technical communications within the focus area

20

Articulation of Response

Submission has no major errors related to citations, grammar, spelling, syntax, or organization

Submission has major errors related to citations, grammar, spelling, syntax, or organization that negatively impact readability and articulation of main ideas

Submission has critical errors related to citations, grammar, spelling, syntax, or organization that prevent understanding of ideas

20

Earned Total 100%