| Possible Technology Solutions: | Technological Requirement 1: Integrate online shopping | Technological Requirement 2: Manage inventory and shipping | Technological Requirement 3: Provide order status checking and online payment processing | Technological Requirement 4: Facilitate collaboration internally and externally (with staff and customers) | Technological Requirement 5: Manage customer contacts | Technological Requirement 6: Provide reporting | Technological Requirement 7: Manage the current brick-and-mortar processes (sales, payments, inventory, and customer contact) | (Insert more columns if necessary) | Overall benefits of this technology to the company |
john1183
it210_decision_matrix1.xlsx
