PROJ5_IT

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IT_Proj5.pdf

Competency

In this project, you will demonstrate your mastery of the following competency:

Describe the technologies, hardware, and so�ware used within the informa�on technology field

Scenario

You are working as a contracted informa�on technology specialist. You have been contacted by James O�s Tax Associates, a small tax prepara�on company. The company is growing

rapidly and is opening a new office. They are focused on hiring and retaining the best in the field, and they believe that one way to do this is to provide every employee with the

appropriate tools and technology they need to effec�vely complete their work. Your company has been asked to provide its exper�se in iden�fying the technology components needed

for the computer systems and network for the three employees in the new office. They would also like you to address the security needs of the various employees.

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Direc�ons

The manager at James O�s Tax Associates has asked you to submit a report describing the technology hardware and so�ware needed to build a computer network for the new office.

The manager has asked you to describe the computer system for each new employee, including an explana�on of the purpose for each selected technology component, and to iden�fy

specific so�ware programs that the employees would need. He has also asked you to describe the security measures needed to support the systems. In your explana�on, include how

your knowledge of human-computer interac�on (HCI) impacted your choices for each component.

The manager has provided the following employee descrip�ons:

Cer�fied Public Accountant (CPA): The CPA is a senior posi�on at a tax prepara�on company. The CPA will be not only handling sensi�ve customer data from personal tax

returns but also preparing tax returns for corporate clients. The CPA is also responsible for the personal tax returns filled out by the tax and data-entry specialist employees.

Tax Specialist: The tax specialist has the dual role of entering data and verifying that tax returns are correct. This posi�on involves customer interac�on in gathering data for

minimizing taxes owed or maximizing tax refunds.

Data-Entry Specialist: This posi�on requires data entry for personal tax returns for customers who walk in the door. Although the data-entry specialist works with sensi�ve

customer data, they do not have access to the tax returns once the returns are submi�ed to the tax specialist for review.

For each employee, you must:

Describe all hardware components, including peripherals, needed to create the systems

Iden�fy specific so�ware programs (more than one) that would be beneficial to each iden�fied employee. Programs could include:

Opera�ng systems

Applica�ons such as:

Office automa�on products

Security products

Describe security measures needed to support this system. Security measures could focus on:

Access

Administra�on and user passwords

Firewalls

Along with each descrip�on, explain the purpose of each technology component in each system. In your explana�on, include how your knowledge of human-computer interac�on

(HCI) impacted your choices for components.

Finally, choose a network topology that could be used to connect all of the new employees iden�fied by the manager. Create a Visio diagram to iden�fy the networking equipment

needed to enable the workflow between the employees.

What to Submit

To complete this project, you must submit the following:

Technology Needs Report

Your technology needs report should be 3–5 pages in length. For each of the new employees, you must describe all hardware components needed to create the system, iden�fy

specific so�ware programs that the employees would need, and describe security measures needed to support the systems. Along with each descrip�on, explain the purpose of each

technology component in each system. In your explana�on, include how your knowledge of human-computer interac�on (HCI) impacted your choices for each component.

Network Diagram

You have also been asked to include a visual representa�on of the topology you selected and the network equipment needed to support interac�ons between these employees. Use

Visio to create a 1-page (or 1-slide) diagram that iden�fies the networking equipment needed to enable the workflow between these employees.

Suppor�ng Materials

Technology Needs Template Word Document

This template can be used as a note-taking or organiza�onal tool. You may submit it along with your report and diagram, but it is not a requirement and it will not be graded.

Project One Rubric

Criteria Exemplary (100%) Proficient (85%) Needs Improvement (55%) Not Evident (0%) Value

Criteria Exemplary (100%) Proficient (85%) Needs Improvement (55%) Not Evident (0%) Value

Hardware Components Exceeds proficiency in an

excep�onally clear, insigh�ul,

sophis�cated, or crea�ve

manner

Describes all hardware

components, including

peripherals, needed to create

each system

Shows progress toward

proficiency, but with errors or

omissions; areas for

improvement may include

mises�ma�ng level of

equipment needed to fit the

needs of the system or

missing key hardware

components

Does not a�empt criterion 15

So�ware Exceeds proficiency in an

excep�onally clear, insigh�ul,

sophis�cated, or crea�ve

manner

Iden�fies specific so�ware

programs that would be

beneficial to each employee

Shows progress toward

proficiency, but with errors or

omissions; areas for

improvement may include

recommending so�ware with

insufficient func�onality or

outside of the norms for

budget and purpose

Does not a�empt criterion 15

Security Exceeds proficiency in an

excep�onally clear, insigh�ul,

sophis�cated, or crea�ve

manner

Describes security measures

needed to support each

system

Shows progress toward

proficiency, but with errors or

omissions; areas for

improvement may include

thoroughness in descrip�ons

and security

recommenda�ons

Does not a�empt criterion 15

Component Purpose Exceeds proficiency in an

excep�onally clear, insigh�ul,

sophis�cated, or crea�ve

manner

Explains the purpose of each

technology component in

each system

Shows progress toward

proficiency, but with errors or

omissions; areas for

improvement may include

thoroughness in explana�ons

addressing each component

Does not a�empt criterion 15

Criteria Exemplary (100%) Proficient (85%) Needs Improvement (55%) Not Evident (0%) Value

Human-Computer

Interac�on

Exceeds proficiency in an

excep�onally clear, insigh�ul,

sophis�cated, or crea�ve

manner

Explains how knowledge of

human-computer interac�on

(HCI) impacted choices for

components

Shows progress toward

proficiency, but with errors or

omissions; areas for

improvement may include

thoroughness in explana�ons

addressing each component

and correct use of human-

computer interac�on concepts

throughout the explana�on

Does not a�empt criterion 15

Network Components Exceeds proficiency in an

excep�onally clear, insigh�ul,

sophis�cated, or crea�ve

manner

Iden�fies all equipment

needed to create a

func�oning network for the

employees

Shows progress toward

proficiency, but with errors or

omissions; areas for

improvement may include

ensuring the size and scope of

the equipment match the

needs of the network and

addressing all key hardware

components

Does not a�empt criterion 15

Ar�cula�on of Response Exceeds proficiency in an

excep�onally clear, insigh�ul,

sophis�cated, or crea�ve

manner

Clearly conveys meaning with

correct grammar, sentence

structure, and spelling,

demonstra�ng an

understanding of audience

and purpose

Shows progress toward

proficiency, but with errors in

grammar, sentence structure,

and spelling, nega�vely

impac�ng readability

Submission has cri�cal errors

in grammar, sentence

structure, and spelling,

preven�ng understanding of

ideas

5

Cita�ons and A�ribu�ons A�ributes sources where

applicable using cita�on

methods with very few minor

errors

A�ributes sources where

applicable, but with consistent

minor errors

A�ributes sources where

applicable, but with major

errors

Does not a�ribute sources

where applicable

5

Total: 100%