| | Issue No | Module and sub-module | Description | Date reported | Severity | Date assigned | Error details/ screenshot | Solution to be provided or work around | Assigned to | Delivery Date | Developer Delivery Date | Current Status |
| | 6 | Billing | Change the title for Billing module to special billing | 24th Feb 2021 | Low | 24th Feb | name change | name to be changed | Sense | 26th Feb | 5th March | Resolved |
| | 14 | Single Business Permit
newly created businesses | Add column for plot no, street , ward and town | 17th Feb 2021` | HIGH | 17th Feb | column for plot no, street , ward and town not included | add column for plot no, street , ward and town | Sense | 4th March | 7th March | Resolved | |
| | 11 | Reports | Export formats e.g pdf to be included | 24th Feb 2021 | HIGH | 24th Feb | No export formats in export functionality | include other export formats in export functionality | Sense | 27th Feb | 12tth March | Reports/Revenue Stream missing PDF option
1.Include name of report and name of County for CSV report - Resolved
2.Todays filter report export shows blank - Resolved
3. Totals not showing at the system - Resolved
4. replicate the export to all other reports under transactions and reports module - Resolved |
| | 9 | Reports | Add logo and title to exported reports | 24th Feb 2021 | Medium | 24th Feb | Add log and title to exported reports | include log and title to exported reports | Sense | 4th March | 14th March | Partially resolved
Only resolved for Reports /POS summaries
1. Replicate to all the other exported reports PDF and CSV - Resolved [ Not possible for CSV] |
| | 10 | Reports | SBP reports and transaction reports when filtered and exported, instead of only the selected variance being exported, all the report is exported | 17th Feb 2021` | HIGH | 17th Feb | fix export functionality | ensure only filtered data is exported on reports | Sense | 27th Feb | 14th March | Partially resolved
Subcounty, department, Services,collection centre & ward missing export functionality, and ---Resolved |
| | 12 | Reports | SBP reports to include ward, sub county and collection centre | 17th Feb 2021` | HIGH | 17th Feb | No ward, sub county and collection centre | include ward, sub county and collection centre | Sense | 4th March | 14th March | Resolved, |
| | 16 | SBP module | SBP permit should not be printed more than once,
include a fee of 1000 for reprinting of SBP
keep it in active and have a provision to accept the fine which is 1k for it to be active again | 17th Feb 2021` | HIGH | 17th Feb | SBP permit printable many times | SBP permit not to be printed more than twice | Sense | 28th Feb | 14th March | Not Resolved |
| | 18 | SBP module | SBP invoices categorisation to include ward for easy reporting | 17th Feb 2021` | HIGH | 17th Feb | SBP invoice does not have a column with ward categorisation | provide column for ward in SBP invoices for easy categorisation of SBP invoices | Sense | 4th March | 14th March | Resolved under Reports/SBP Payment
Consider including wards in the unpaid and paid invoices tabs. |
| | 5 | Notifications to clients | Automatic invoicing before due date and sms notification on payments due | 2-Jan-20 | Medium | 2-Jan-19 | notifications funtionality | Functionality to be developed | Sense | 25th March | 15th March | Sense Team to Test
Stan to facilitate |
| | 13 | Single Business Permit
newly created businesses | SBP module to include dates created and can be filter based on dates created and exported as a report | 17th Feb 2021` | HIGH | 17th Feb | date created on SBP module and a filter to see Business created over a period of time and export that report no available | Include date created on SBP module and a filter to see Business created over a period of time and export that report | Sense | 4th March | 18st March | Not Resolved |
| | 15 | POS module | Report on all dormant and active POS devices | 24th Feb 2021 | Medium | 24th Feb | Report on all dormant and active POS devices | Report on all dormant and active POS devices | Sense | 25th March | 21st March |
| | 17 | SBP module | SBP invoices paid to be cleared from the invoices list after it has been paid | 17th Feb 2021` | HIGH | 17th Feb | SBP invoices paid to be cleared from list of invoices not paid | provide tabs for paid invoices and non paid invoices and exportable repot of these businesses | Sense | 4th March | 21st March | Resolved |
| | 19 | System | Datatables errors popping on various pages such as Billing module. | 17th Feb 2021` | HIGH | 17th Feb | Datatables errors popping on various pages such as Billing module. | Datatables errors popping on various pages such as Billing module. | Sense | 26th Feb | 21st March | Resolved |
| | 22 | Reports | Services Reports to include ward, sub- county, | 24th Feb 2021 | HIGH | 24th Feb | Services Reports to include ward, sub- county, | Services Reports to include ward, sub- county, | Sense | 4th March | 21st March | 7 |
| | 23 | Reports | SBP - Business Payment summary report to include totals and date paid, for unpaid, date created | 24th Feb 2021 | HIGH | 24th Feb | SBP - Business Payment summary report to include totals and date paid, for unpaid, date created | SBP - Business Payment summary report to include totals and date paid, for unpaid, date created | Sense | 4th March | 21st March | 7 |
| | 25 | All transactions report | Include ward column for all transactions report | 24th Feb 2021 | HIGH | 24th Feb | Include ward column for all transactions report | Include ward column for all transactions report | Sense | | 21st March | Resolved |
| | 26 | All transactions report | Special billing report to be included in the Transactions report , include categorisation per ward and collection centre | 24th Feb 2021 | HIGH | 24th Feb | Special billing report to be included in the Transactions report , include categorisation per ward and collection centre | Special billing report to be included in the Transactions report , include categorisation per ward and collection centre | Sense | 4th March | 21st March | Not Resolved |
| | 21 | Input controls | Implement functions to validate data input [There are cases where “0000” was entered instead of a valid phone number or wrong KRA PIN]. | 17th Feb 2021` | HIGH | 17th Feb | implement input controls on data input fields | implement input controls on data input fields | Sense | 4th March | 28th March | Resolved 8 |
| | 27 | SBP module | SBP payment penalties for users who have paid after March 2021
A fee of 3% SBP is applicable | 24th Feb 2021 | HIGH | 24th Feb | SBP payment penalties for users who have paid after March 2021
A fee of 3% SBP is applicable | SBP payment penalties for users who have paid after March 2021
A fee of 3% SBP is applicable | Sense | 8th March | 25th March | 8 |
| | 3 | POS module | QR code to be included in the POS receipt | 24th Feb 2021 | Medium | 24th Feb | additional verification of POS receipt using QR code | add QR code to receipt | Sense | 4th March | 30th March | 9 |
| | 30 | Land rates module | Ability to collect land rates, calculate penalties and waivers and charge it to a client
Land rates reports per ward and sub count | 24th Feb 2021 | HIGH | 24th Feb | Ability to collect land rates, calculate penalties and waivers and charge it to a client
Land rates reports per ward and sub county | Ability to collect land rates, calculate penalties and waivers and charge it to a client
Land rates reports per ward and sub county | Sense | 5th April | 30th March | Resolved - Ability to collect land rates, calculate penalties and waivers and charge it to a client
Consider:
Including ward column
Date filter |
| | 31 | Land rates module data | Data entry for all land rates data, data validation and data clean-up | 24th Feb 2021 | HIGH | 24th Feb | Data entry for all land rates data, data validation and data clean-up | Data entry for all land rates data, data validation and data clean-up | Sense | 5th April | 30th March | 9 |
| | 28 | Dash board report | Dashboard to include charts, graphs, reports to be categorisation per ward, per collecton centre, per stream etc | 24th Feb 2021 | HIGH | 24th Feb | Dashboard to include charts, graphs, reports to be categorisation per ward, per collecton centre, per stream etc | Dashboard to include charts, graphs, reports to be categorisation per ward, per collecton centre, per stream etc | Sense | 11th March | 25th April | 10 |
| | 4 | Citizen module | module to enable citizens access, view and transact on all their obligation | 1-Jan-20 | HIGH | 1-Jan-19 | module not in place | module to be developed | Sense | 25th April | 30th April | 11 |
| | 8 | Performance analysis | BI tool to analyse revenue trends and targets for better planning | 24th Feb 2021 | Medium | 24th Feb | Performance module needed | Performance module as BI to be developed | Sense | 25th April | 30th April | 11 |
| | 20 | User manuals | User manuals to be provided | 17th Feb 2021` | HIGH | 17th Feb | User manuals missing | User manuals to be provided | Sense | 4th March | 30th April | 11 |
| | 29 | Reconciliation module | Ability of system to undertake automatic reconciliation that allows matching of payments to account numbers
Ability to reconcile payments from bank, mpesa ans cash with system collections | 24th Feb 2021 | HIGH | 24th Feb | Ability of system to undertake automatic reconciliation that allows matching of payments to account numbers
Ability to reconcile payments from bank, mpesa ans cash with system collections | Ability of system to undertake automatic reconciliation that allows matching of payments to account numbers
Ability to reconcile payments from bank, mpesa ans cash with system collections | Sense | 25th April | 31st April | 11 |
| | 33 | Vehicle management module | Management of long term parking vehicles to be issued monthly or quartely or yearly parking licenses | 24th Feb 2021 | HIGH | 24th Feb | Management of long term parking vehicles to be issued monthly or quartely or yearly parking licenses | Management of long term parking vehicles to be issued monthly or quartely or yearly parking licenses | Sense | 25th March | 30th April | 11 |
| | 7 | USS module | USS code to be used as mode of payment | 24th Feb 2021 | Medium | 24th Feb | USSD module to be developed | TCG to acquire USSD code and Sense to integrate | Sense and TCG | 25th April | 31st May | 12 |
| | 32 | POS module | POS to be able to support card and debt card payments | 24th Feb 2021 | HIGH | 24th Feb | POS to be able to support card and debt card payments | POS to be able to support card and debt card payments | Sense | 25th April | 31st May | 12 |
| | 1 | Integration with Bank | RCS to integrate with Bank | 28th Dec 2020 | HIGH | | KCB Bank has not initiated contact with technical team | KCB to fast track | TCG and KCB | 25th March |
| | 2 | Back up of system data | Back up of system data at TCG as third BCP | 24th Feb 2021 | Medium | 24th Feb | third back up of data required | TCG to provide server for third back up of data | TCG and Sense | 25th March |
| | 24 | Finance act costings | Finance act costing to be included in RCS | 24th Feb 2021 | HIGH | 24th Feb | Finance act costing to be included in RCS | Finance act costing to be included in RCS | Sense | 4th March | To be done by implementors |