WBS Report - Issue Management

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issuemanagement.docx

Risk Management Plan

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Risk Management Plan

Recycling Center for Hazardous Waste

Identifying Barriers & Providing Solutions

Version 1.0

Prepared by:

Project Manager

Approved by:

Project Sponsor

Approved by:

Agency CIO

Table of Contents

1 PURPOSE………………………………………………………………..….…3

2 RISK PLANNING PROCESS…………………………………………..….…3

2.1 Risk Management Planning…………………………………………........3

2.2 Risk Identification Process……………………………………….…..…...3

2.3……………………………………………………………………………..…....3

2.4…………………………………………………………………………...……...3

2.5…………………………………………………………………………......……3

3 RISK PLANNING DETAIL…………………………………………………..…4

3.1 Methodology……………………………………………………………......4

3.2 Risk Roles & Responsibilities……………………………………….…....4

3.3 Budget……………………………………………………………………….5

3.4 Risk Management Activities……………………………………….…...…5

3.5 Risk Categories……………………………………………………… .…...6

3.6 Definitions of Risk Probability…………………………………….… …...7

3.7 Reporting……………………………………………………………… ..…7

4 ISSUE MANAGEMENT……………………………………………… …..…8

ATTATCHMENT A: RISK CATAGORIES………………………………… ….…...9

ATTATCHMENT B: RISK REGISTER……………………………………… …….10

Revision History

Date

Version

Description

Author

Purpose

This Risk Management Plan details and defines all processes, plans and responsibilities that will be routinely performed throughout the life time of this project. This document describes the routinely performed risk identification, risk analysis, risk response planning, and risk control activities. Risk Management is essential to managing this project, as this is a unique product. There are risks within this project that present opportunities for success, and those that could present negative effects without the proper risk management processes. This is presented as a framework in which all of our project team members and stakeholders will operate within, following our thorough risk prevention and response program.

The purpose of this project it to introduce a state of the art hazardous waste recycling center in the city of Clearwater Florida. The goal is to use a preestablished facility, equipped with the ability to process, store and dispose of hazardous waste from medical, commercial, and educational facilities. The project includes 3 trucks for pick up, employees to facilitate transport, and OSHA standard methods to prosses the hazardous waste into a clean refuse product that can be disposed safely into landfills with no damaging environmental effects. This project has organized every operational step from pick-up to the end disposal site. The project will be finalized and decommissioned once services are routinely functioning on a predetermined schedule and all OSHA requirements are satisfied. At that point all of the components of this project will be property of The City of Clearwater. The need for this project is substantiated by our rapidly growing population, and Clearwater’s reputation as a leading city for responsible green waste solutions.

2 Risk PLanning Process

2.1 Risk Management Planning

We have built a foundation for this project that envelops the key components to a successful mission. The following elements were defined and completed prior to Developing this Risk Management Plan:

· Developed a Detailed Project Charter

· Developed a WBS with accompanying dictionary

· Finalized a budget with detailed project cost

· Identified specialized resources to complete this project

2.2 Risk Identification Process

The risks for this project were analyzed and observed at the conception of this venture. Our Project Manager, project team members, and stakeholders have held multiple meeting to consider all aspects of risk. Specialist in the fields of hazardous waste were consulted, as were hazardous material equipment specialist, to advise and council this team in their perspective specialized fields. The team compiled past Project Risk Management experience in order to determine the most common risks and the strategies used to mitigate those risks.

2.3 Risk Analysis

This plan defines the values and calculations that quantify risk exposure through a risk probability and impact graph. By using this style of risk classification and value assignment it is immediately apparent as to what degree each risk is considered. The qualitive measurements are presented using objectivity and can be analyzed in the risk categorizes section. By breaking down the risk into their individual sections of responsibility, they can be managed using the correct expert resources.

2.4 Risk Response Planning

The project for removal of hazardous waste is built on measures of safety proactively using known and unknown risks to reach our objectives. The process of actively reviewing and identifying risks to anticipate and influence those events prior to happening is a project wide mission. This plan outlines the risks in a matrix that prioritizes the severity and includes a probability analysis of the project. The team has utilized response actions that include to either terminate, treat, tolerate or transfer.

Terminate: This involves avoidance of the by changing the project plan or completely eliminating the risk.

Treat: Our goal in treating is to reduce the risk probability and restoring the occurrence to an acceptable limit. This can include changing the conditions by adding resources and time to the program.

Tolerate: There is no change to the project plan when a decision to tolerate is used. This means that the risk is acceptable or is unable to identify any other strategy to adopt. Risk tolerance may include developing a contingency plan should this risk occur.

Transfer: There are risks that should be moved to a third-party for transferred responsibility. This does not remove the risk but can often be the most effective financial way to handle risks.

These options for risk categories are reflected in the Risk Categories section, (fig. 3.56)

When it is not possible to use these techniques, then the team chooses to target the risk by utilizing the impact chart (fig. 3.6), to easily navigate the defined conditions by severity. Our methods include

· Identification of residual risk

· Identification of secondary risk

· Detail contractual agreements

· Identify contingency

· Detail inputs to other processes

· Detail inputs to a revised project plan

2.5 Risk Monitor & Control

To ensure that risk is within acceptable range at all times, constant communication with all project stakeholders will be maintained. There is expectation of natural changes to risk as the project moves through the life span. Our purpose is to:

· Continuously monitor that risks responses are being implemented

· Monitor the effectiveness of the risk plans being used

· Evaluate the change of the risk exposer.

· Use this risk plan to evaluate the occurrence of any known risks.

Controlling the risk that have been identified may involve changing the project plan, taking corrective action, or launching a contingency plan. To effectively anticipate any unwanted effects the owner of the risk response should keep all members of the project involved of any new trend, expectations, or consequences that could activation of a risk. These meetings will be held weekly, but more often as needed to discuss all aspects of open risks and close outdated risks.

3 Risk Planning Detail

3.1 Methodology

See information in text

3.2 Risk Roles & Responsibilities

The Roles and Responsibilities table defines the lead, support, and other members who are responsible for risk management activities throughout the project life cycle. This list is role-specific

Role

Responsibility

Project Manager

The role of the Project Manager is to write and approve the Risk Management Plan, define the risk management approach, participate in the risk management process, and take ownership of risk mitigation, planning, and execution.

Risk Officer

The Risk Officer is responsible for leading the risk management effort, sponsoring risk identification activities, facilitating communication throughout the execution of the risk management process, and ensuring the Risk Register is maintained and the statuses assigned to risks and risk activities are current. The Risk Officer is responsible for providing the Project Manager with recommendations and status regarding risk actions.

Executive Sponsor

The Agency executive who provides the financial resources and business authority for the project. The Executive Sponsor is informed of major risks and provides input to risk mitigation strategies.

Project Sponsor

The Project Sponsor is the business manager who is responsible for ensuring that the needs and accomplishments within the business area are widely known and understood and ensures that the design of the system meets both the functional and non-functional business goals. The Project Sponsor is informed of major risks and provides input to risk mitigation strategies.

3.3 Budget

<Identify budgeted funds for risk mitigation activities for this project. Discuss the protocols for using contingency reserve.>

3.4 Risk Management Activities

The table below contains a list of risk planning related activities to be included in the overall project WBS.

ID

Risk Activity

1.0

Risk Planning

1.1

Define process, reporting, roles, responsibilities, and tools

1.2

Forecast contingency budget for risk management

1.3

Define risk management deliverables

1.4

Complete Risk Management Plan

2.0

Risk Identification

2.1

Brainstorm risks

2.2

Create baseline Risk Register

3.0

Risk Analysis

3.1

Evaluate risk and determine risk rating and prioritization

3.2

Update the Risk Register with results of risk analysis

4.0

Risk Response Planning

4.1

Evaluate risk response alternatives

4.2

Select risk response actions

4.3

Assign responsibilities and schedule risk response actions

4.4

Update the Risk Register with results of risk response planning

5.0

Risk Monitoring and Control

5.1

Conduct ongoing risk reviews

5.2

Take corrective action

5.3

Update the Risk Register

RISK CLASS

RISK

RISK SEVERITY

RISK LIKELIHOOD

RISK LEVEL

MITIGATIONS/ REMEDIES

PROCEED

YES/NO

Class 1

Unexpected Structural Conditions/Operability

ACCEPTABLE

IMPROBABLE

LOW

Use qualified staff on site. Make sure site staff is aware of original report. Options: Transfer Risk, Tolerate

YES

Class 2

Flooding/Environmental Factors

TOLERABLE

POSSIBLE

MEDIUM

Ensure that cut off drains are installed and serviceable. Monitor weather forecast and act accordingly for poor weather forecasts. Options: Tolerate, Treat

YES

Class 3

Equipment Removal/Government Regulations

UNDESIRABLE

PROBABLE

HIGH

Reinforce site staff about all required environmental regulations. OSHA Training for all employees. Options: Treat.

YES

Class 4

Equipment Installation Failure

INTOLERABLE

PROBABLE

EXTREME

Reinforce site staff about all required environmental regulations. Options: Transfer, Treat

NO

3.5 Risk Categories

3.6 Risk Register

Project Management Institute (2013) found “reporting formats define how the outcomes of the risk management process will be documented, analyzed, and communicated” (p.318). Having said that, Clearwater city officials opted to use a basic risk register format to effectively document all project risk reporting methods related to upgrading their existing facilities. The attachment A table below depicts four specific areas that were chosen to be thoroughly monitored.

3.7    Definitions of Risk Probability & Impact 

According to Project Management Institute (2013), “The quality and credibility of the risk analysis requires that different levels of risk probability and impact be defined that are specific to the project context” (p.317). With that said, the table below was deigned to help Clearwater city officials determine the definitions of risk probability and impact for four major project objectives.

Defined Conditions for Impact Scales of a Risk for Upgrading Existing Facilities

Relative or numerical scales are shown

Project Objective

Very low /0.5

Low /0.10

Moderate /.20

High /0.40

Very high /0.80

Cost

Insignificant cost increase

< 10% cost increase

10 – 20% cost increase

20 – 40% cost increase

> 40% cost increase

Time

Insignificant time increase

< 5%-time increase

5-10%-time increase

10 – 20%-time increase

> 20%-time increase

Scope

Scope decrease barely noticeable

Minor areas of scope affected

Major areas of scope affected

Scope reduction unacceptable to sponsor

Project end item is effectively useless

Quality

Quality degradation unnoticeable

Only very demanding applications are affected

Quality reduction requires sponsor approval

Quality reduction unacceptable to sponsor

Project end item is effectively useless

Table 3.6. Definitions of Impact Scales for Four Project Objectives. Adapted from Project Management Institute (2013).

3.8    Reporting

Information is reported to Project Manager, Project Sponsor, Executive Sponsor, and Risk Officer.

Reporting Method

Description

Frequency

Risk Register

A document to report the results of risk identification, analysis, and response planning

Weekly/Pre-Milestone & Post Milestone

Status Reports

Reports are given at every milestone

Status Meetings

Weekly, more frequent at project milestones

Weekly

Steering Committee Meetings

Stakeholders and Project Managers Discuss Progress

Monthly

Other Reporting Methods (optional)

Risk analysis information updates are shared project wide with every risk mitigation action.

Every Mitigation Action

4 Issue Management

.

Project issues are related to risks in two ways: 1) unaddressed risks may become issues that adversely affect project performance, and 2) effective issue management minimizes project risk. <Describe the project’s issue management procedures. Identify the approach to identify, analyze, and manage project issues. Identify issue management roles and responsibilities. Describe how issues are raised, how issues are logged and tracked, how issues are evaluated and assigned for resolution, and how issue resolution actions will be executed. Address how triggered risks will be identified as issues and managed. Identify issue management tools, such as an Issue Log and project status reports.>

No.

Hazardous

Cause

Before Controls

Consequences

Response (avoid, transfer, mitigate, accept and manage

After Controls

1 / P /R=PX1

1 / P /R=PX1

1

Unexpected structural conditions

Structural conditions encountered on site different from original report.

3 3 9

Installations delayed. Possible changes in design required. Project cost and timescale increased.

Use qualified staff on site. Make sure site staff is aware of original report.

3 1 3

2

Flooding

Excessive rains can cause hazardous wastes to mix with groundwater.

3 4 12

Permanent damage to surrounding ecosystem. Project eliminated.

Ensure that cut off drains are installed and serviceable. Monitor weather forecast and act accordingly for poor weather forecasts.

2 2 4

3

Equipment removal

Clearance of outdated equipment exceeds current capabilities.

4 3 12

Damage to original structure and surrounding ecosystem.

Reinforce site staff about all required environmental regulations.

2 1 2

4

Equipment installation

Accidental hazardous waste spills.

4 4 16

Poor installations lead to complete system failure.

Reinforce site staff about all required environmental regulations.

2 1 2

Table 3.7. Risk Register Reporting Format. Adapted from Richard Holt (n.d.).

Attachment A: Risk Register 

Project Management Institute (2013) found “reporting formats define how the outcomes of the risk management process will be documented, analyzed, and communicated” (p.318). Having said that, Clearwater city officials opted to use a basic risk register format to effectively document all project risk reporting methods related to upgrading their existing facilities. The table below depicts four specific areas that were chosen to be thoroughly monitored.

References:

Holt, R. (n.d.). Risk register examples. Retrieved from http://richardholt.co/risk-register-

examples/14910/

Project Management Institute, Inc. (2013). A guide to the project management body of knowledge

(PMBOK GUIDE). Fifth Edition. PMI. Newton Square, PA.