EBM 502 Discussion & Assignment 2, ISM 511 Assignment 2.
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ISM511Assignment2.docxISM511 Assignment 2
Step: 1
· Watch What is ITIL
· Watch the ITIL foundations videos on Lynda .
0. 4 P’s of Service Design
1. Service Life Cycle
2. Service Management as a Practice
3. Key Principles, Models, and Concepts
4. Life Cycle Processes Part One
5. Life Cycle Processes Part Two
6. Service-Management Functions\
Step 2:
Research stakeholders on scrum on scrum.org and scrumalliance.org. to learn more about who they are and how to determine the stakeholders for your project.
Step 3:
Analyze the Intel Case Study - http://scrumtrainingseries.com/Intel-case-study.pdf to learn about business architecture and stakeholders
Task:
Using the project proposal template (found in important documents),
1. Create the business architecture,
2. Define the problem and
3. Identify the stakeholders
TEMPLATE:
SOFTWARE PROJECT PROPOSAL TEMPLATE
SOFTWARE DEVELOPMENT PROPOSAL
PREPARED FOR
Client Name
PREPARED BY
Sender Name
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PROJECT NAME |
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EST. START DATE |
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EST. FINISH DATE |
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SUBMITTED TO |
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COMPANY |
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CONTACT NAME |
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ADDRESS |
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PHONE |
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SUBMITTED BY |
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COMPANY |
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CONTACT NAME |
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ADDRESS |
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PHONE |
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PROJECT OVERVIEW |
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PURPOSE / GOALS |
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OBSTACLES |
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INDUSTRY / MARKET RISK FACTORS |
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BUDGETARY RISK FACTORS |
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HARDWARE COMPATIBILITY |
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SOFTWARE EMPLOYED |
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TIMELINE / MILESTONES |
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OVERVIEW |
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MILESTONE |
REPORTING |
DEADLINE |
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DEPLOYMENT / DISTRIBUTION |
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TESTING |
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DOCUMENTATION |
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SUPPORT |
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TRAINING |
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COST STRUCTURE |
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OVERVIEW |
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NEEDS / INVESTMENT |
COST |
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ESTIMATE TOTAL |
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PAYMENT TERMS |
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TERMS & CONDITIONS |
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PROPOSAL MAY BE WITHDRAWN IF NOT ACCEPTED BY DATE OF |
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ACCEPTANCE OF PROPOSAL |
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AUTHORIZED CLIENT SIGNATURE |
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DATE OF ACCEPTANCE |
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Rubrics:
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ELEMENTS |
EXCEEDS COMPETENCY |
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Project Proposal |
Completes the proposal template for a business architecture accurately that clearly identifies the problem and identifies all stakeholders. Proposal demonstrates a clear understanding of ITIL best practices and use of resources. Sources are documented in APA format. |
