SDLC Diagram
ISM500 SDLC Diagram Scenario
MeiHomeLoans(MHL), is a small but successful mortgage loan organization with 250 employees, and is growing rapidly. MHL is known for its customer centric focus and strives to make every customer contact a great experience. They currently manage their loan process through a combination of a home‐ grown document management system and paper files. While this process generally works, it is not without problems like missing loan documents or delayed loan packages. Also, the current process is developing stress points as it is not scalable beyond its current implementation.
Financial accounting and revenue is processed through the internally developed systems. MHL has several branch offices, including two in Canada, which connect to the company’s intranet where centralized information such as company contacts, document templates, and company information are stored. The branch offices send paper loan documents to the central office for processing, which has not been without occasional lost documents and misrouted package issues.
MHL’s goal is to double the number of new loans and increase the size of the organization for support over the next two years.