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ISEM580_ITBudgeting-Finance_Lecture.pptx

Harrisburg University ISEM 580

IT Budgeting & Finance

Objectives

IT Budget Overview

Forms of Budgeting

Creating IT Budget

Operational & Capital Expenses

Financial Perspective

Presenting IT Budget

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IT Budget-Overview

IT financials aren’t just for company CFOs and accountants. As an IT manager one of the most important responsibilities is effectively managing the money and how your department spends it. It is imperative that IT managers have a solid understanding of the following:

Financial Terms & Concepts (e.g., NPV, ROI, Break-even, TCO, overhead, sunk costs, fixed and variable expenses, depreciation, etc.)

Budgeting Process

Creating & Managing the IT Budget

Capital versus Operating Expenses

Leases versus Buying

Capital Investments (Justification & Decisions)

IT Project Financials

Chargebacks

Budgets during difficult times

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IT Budget-Overview

Typical IT budget is anywhere from 2 to 10 percent of company revenues

IT and corresponding budget supports many functional areas in the organization (e.g., Sales & Marketing, Manufacturing, Engineering, Finance & Accounting, Human Resources, Customer Service, R&D, etc.)

CIO and IT managers will be tasked to identify opportunities and make defendable recommendations on how best to manage resources and the IT budget to improve the financial position of the company

C-level executives, VPs, and senior managers will be competing for more money in their budgets and the ones that can effectively negotiate and clearly demonstrate the value position will bring home the bacon

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IT Budget-Overview

IT managers need to understand IT financial management and be able to clearly articulate the value proposition to C-level executives in articulate and convincing manner based on accurate, factual, data/information and defendable financial analysis. As a IT Manager you should do the following:

Raise the financial awareness of all IT staff

Establish sound financial procedures, processes, and tools for budgeting and cost management

Command & Control of four main IT Financials Processes

IT Planning & Budgeting

IT Cost Management (CAPEX; OPEX, & Forecasting))

Demand & Capacity Management (Planned & Unplanned)

IT Portfolio Based Investment Planning (Run, Grow, Transformation)

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IT Budget-Overview

IT Budget is the amount of money spent on an organization's information technology systems and services, including compensation for IT professionals and expenses related to the construction and maintenance of enterprise-wide systems and services.

Successful planning of an Information Technology department budget must consider long-term business needs, routine maintenance, system replacement costs and unexpected system failures.

Whether you run a small or large IT department for a multinational corporation, a thorough budget is essential to meeting the business goals of the business

Although the CIO has responsibility for the IT budget, the CIO is not the only person to devise and approve of the entire package

IT budgets are notorious for being “subject to change”. By their very nature, IT budgets will fluctuate in waves, in accordance with hardware replacement cycles.

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IT Budgeting

Forms of Budgeting (Baseline & Zero-based Budgeting)

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IT Budget - Forms of Budgeting

Baseline or incremental budgeting: Baseline budgeting uses current spending levels as the "baseline" for establishing future funding requirements and assumes future budgets will align with the current economic environment.

It is also referred to as incremental budgeting because the process is mainly concerned with the incremental (or marginal) adjustments to the current budgeted allowance and is adjusted for known factors.

Most widely used approach

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IT Budget - Forms of Budgeting

Advantages of Baseline-Incremental Budgeting

Easily understood (as it is retrospective), makes marginal changes and secures agreement through negotiation;

Administratively straightforward (and therefore cheap);

Allows policy makers to concentrate of the key areas of change. Ministers, elected representatives and senior officials are not required to study long and detailed budgetary documents;

Particularly useful where outputs are difficult to define/quantify; and,

Stable and, therefore, changes are gradual

Disadvantages of Baseline-Incremental Budgeting

Backward looking – focus more on previous budget than future operational requirements and objectives;

Does not allow for overall performance overview;

Often underpinned by data or service provision which is no longer relevant or is inconsistent with new priorities;

Encourages systemic inertia and ‘empire building’;

Assumes existing budget lines are relevant and satisfactory

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IT Budget - Forms of Budgeting

Zero-based Budgeting: starts from the basis that no budget lines should be carried forward from one period to the next. Instead, everything that is included in the budget must be considered and justified. Since zero-based budgeting requires justification and approval for budgeting, this means that budgets are started from a zero-base and are completely started over every year.

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IT Budget - Forms of Budgeting

Advantages of zero-based budgeting

Allows questioning of the inherited position and challenge to the status quo;

Focuses the budget closely on objectives and outcomes;

Actively involves operational managers rather than handing them down a budget from above;

Can be adaptive to changes in circumstances and priorities;

Can lead to better resource allocation.

Disadvantages of zero-based budgeting

More time consuming than incremental budgeting

Need for specialized skills/training;

Difficulties can arise in the identification of suitable performance measures and decision/prioritization criteria ;

The specification of a minimum level of service provision;

Questioning of the inherited position can be seen as threatening to organizations and their people;

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IT Budgeting

Creating IT Budget - Considerations

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IT Budget-Creation Considerations

Summarize the previous year's IT expenses by categories

Use the IT budget summary as the foundation for your new IT budget

Consult with business development and executive management (Goals & Objectives)

Evaluate employment goals and changes

Consult with and query to all other functional areas that will be or currently using and/or requesting new or existing IT related products and services

Evaluate the Business & IT strategies, tactical plans, and operational plans impacts on the IT Portfolio (Current and future demand requirements & capacity capabilities)

Cloud service providers, software and hardware purchases and/or leasing

It facilities capital improvements and operational expenses

Examine existing contractual agreements and options

Evaluate RFPs (Request for Proposals) for any new projects or large purchases to obtain accurate expense projections

Compile all budget information and numbers into a comprehensive document

Successful planning of a reliable IT budget should start 6 months before your IT budget is “due”

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IT Budget-Typical Components of IT Budget

Personnel & Consultants

Salaries and benefits for all internal IT staff

Support costs for external IT consultants

Training and education for internal IT staff to make sure they are kept informed about cutting edge IT for your industry

Travel Expenses

Software

New purchases for software (O.S., Antivirus, Productivity, EIS, etc.)

Cloud-Based Software Fees and Expenses (e.g., SaaS, PaaS, Hosted COTS)

Ongoing enhancements, maintenance, and support for custom applications

Annual support costs for vendor’s software you own

Licenses and renewals

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IT Budget-Typical Components of IT Budget

Hardware

New purchases for Computers, Servers, Firewalls, Routers, Switches, Printers, Storage Devices

Leases for computer hardware and equipment

Telephone systems and equipment

Annual support costs for vendors hardware you own

Routine maintenance, system replacement costs, hardware and software licenses and warranties, and even unexpected system failures

Data network including WAN connections, ISP links, VPN expenses

Services

Outsourced services costs, including monitoring, patching, helpdesk, spam filtering, and any other managed services

Outsourced engineering, security, systems integration, project management, software development services

Outsources backup and disaster recovery services

Outsource business or IT auditing or security assessment services

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IT Budget-Typical Components of IT Budget

General & Administrative

Telecommunications (Fees & Data Plans, Cable, ISP, etc.)

Rent

Legal

Office Supplies

Parking

Insurance

Facilities

Custodial Services

Building Repairs

Pest Control

Plant & Equipment Purchases

Note: Align budget with IT projects planned for the coming year

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IT Budgeting

CapEx and OpEx

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IT Budget-Capital Expenses (CapEx)

Capital expenditure, or CapEx: are funds used to acquire a long-term asset or improve the useful life of existing assets.

There are two types of Capex: Money spent or investment in newly purchased assets (PP&E) to foster future growth or when money is used towards extending the useful life of an existing asset.

Customarily, regardless of the manner of investment, Capex is money spent with the intent of initiating future cash flow and a substantial return on investment (ROI) for the organization

Capital expenditures are amounts spent on:

Acquiring fixed assets (PP&E to include software purchases and computer equipment and in some cases, intangible assets)

Repairing an existing asset so as to improve/expand its useful life (to include major upgrades to enterprise information systems software)

Upgrading an existing asset if it results in a superior fixture

Preparing an asset to be used in business

Purchasing or restoring property or adapting it to a new or different use

Starting or acquiring a new business

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IT Budget-Operational Expenses (OpEx)

Operational Expenditures: An operational expenditure (OpEx) is the money a company spends on an ongoing, day-to-day basis in order to run a business or system.

Depending upon the industry, these expenses can range from the ink used to print documents, wages paid to employees, utilities, maintenance, software and systems maintenance/support agreements, leaseing computer equipment, vendor cloud-based services (e.g., PaaS, IaaS, IaaS, etc.) and repairs, fall under the category.

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Capital Expenses (CAPEX) Versus Operational Expenses (OPEX)

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IT Budget- CapEx Versus OpEx

A lot of organizations (private and public) that are currently using in-house developed systems, are now moving to outsourcing options to reduce maintenance cost and to assure scalability

From an IT perspective, the decision about CapEx vs OpEx should also be taken based on several factors:

Investment supporting core business function or not

Ability of IT organization to sustain or add value to asset

Commodity products or services (Low administrative and vendor traction)

Level of competition among suppliers

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IT Budgeting – Financial Perspective

Aligning the IT Budget with Organization’s Strategy

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IT Budgeting & Finance – Strategic Alignment

Once IT initiatives have been evaluated and incorporated into the budget, organizations should take a step back from the details and look at the big picture

One approach to frame the IT Budget relative to the big picture view is to segment, qualify, and compare the budget through the lenses of three distinct perspectives: Run, Grow, and Transform.

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IT Budgeting & Finance – Straegic Alignment

Run budget items keep the organization operating.

Grow budget items help the organization introduce new capabilities or improve existing ones.

Transform budget items are research- and-development-type activities.

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IT Budgeting & Finance – Strategic Alignment

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By looking at the percentages of the Run, Grow and Transform components of an IT budget, IT Financial Planners can analyze the role that IT plays in the organization.

A Run-Grow-Transform analysis can determine whether the IT budget properly reflects IT’s designated role in achieving the organization’s mission.

IT Budgeting & Finance – Strategic Alignment

IT budgets often have large capital- and operating-expenditure components

The final IT budget needs to be incorporated into the organization’s overall budget to determine whether the timing or financing options for IT initiatives could have any unintended consequences

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IT Budgeting & Finance

Presenting the IT Budget

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IT Budgeting & Finance - Presenting the IT Budget

Do Your Homework

Business – Not Technology

Don’t Forget the Polish

Rehearse & Pace Yourself

Get Feedback

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Assignments

Chapter 6 (IT Managers Handbook)

Homework 6: IT Budgeting

Project 3:

Creating an IT Budget

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