industry project research
jelsis
IRPP10.pptxStaff Turn-Over In Inter-Continental Sydney
Your introductory or title slide should convey the overall “feeling” and focus of your presentation. For instance, I typically present about small-business trends, new business ideas, growth opportunities or other positive trends. In this sample presentation, I’m talking about new business ideas, so I used a sun graphic in this slide template to convey a positive feeling. Personalize this slide template with your company’s logo.
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RIEVA LESONSKY
Founder and President, GrowBiz Media
Rieva Lesonsky is founder and president of GrowBiz Media, a content and consulting company specializing in covering small businesses and entrepreneurship. A nationally known speaker and authority on entrepreneurship, Lesonsky has been covering America’s entrepreneurs for nearly 30 years. Before co-founding GrowBiz Media, Lesonsky was Editorial Director of Entrepreneur Magazine.
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Inter-Continental Sydney
Situated at 117 Macquarie St, Sydney.
Built around the restored treasury building of 1851.
It has 509 rooms and suites, 15 meeting and event spaces and dining options.
I am working as Food and Beverage Attendant in Club Inter-Continental Sydney since 2018.
22 staffs are employed.
Can accommodate 300 pax.
Staff turn-over leading to low morale employee.
It effects are felt in productivity, revenues and remaining employee satisfaction.
About 22% of staff turn-over this year.
Research Problem
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It is important to investigate the problem in order to reduce staff turn-over.
I like to speak spontaneously, so I use PowerPoint as an outline to keep me on track. It’s best to keep your PowerPoint text brief, simply reinforcing key points you will talk about at more length. You can use this slide template to convey a series of steps or related points in a short format.
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Research aim
To identify the reasons for high staff turnover and the measures to reduce high turnover in Club Inter-continental Sydney.
A plain old bulleted list can get boring, so use graphics to liven it up. An image that conveys what you’re saying in visual format (like this diagram) can reinforce your ideas in the audience’s mind.
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Work Satisfaction and work environment and its impact on employee is the major factor for change in the retention of turnover (Albattat et al. 2014;Tracey & Hinkin 2008).
)
High staff turnover causes lack of motivation and low morale employee (Gawali 20(09; Shacklock et al. 2014).
Enhancing good relation with employee and quality of service can be gained by some of the very important Human Resources Practices such as performance appraisal, training and remuneration (Ashton 2018).
Literature review
A plain old bulleted list can get boring, so use graphics to liven it up. An image that conveys what you’re saying in visual format (like this diagram) can reinforce your ideas in the audience’s mind.
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Literature review
Variance dependent variable (Job satisfaction) is demonstrated by the variation in the independent variables (Stamolampros, Korfiatis, Chalcatzis & Buhalis 2019).
Shacklock et al. (2014) suggested that it is essential to improve job satisfaction and organizational commitment to better retention
Sometimes an organization requires a turnover in order to replace less productive staff for positive or constructive growth of the firm (Lau & Albright 2011)
The JD-R model (Schaufeli & Bakker 2004) argues that job resources lead to greater job engagement through a motivational process.
3-Component model of organizational commitment were tested by Myer & Allen (1993) to the domain of occupational commitment.
A plain old bulleted list can get boring, so use graphics to liven it up. An image that conveys what you’re saying in visual format (like this diagram) can reinforce your ideas in the audience’s mind.
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Conceptual Map
Fig: Conceptual Map work for Staff Turn-over. Source: own
I like to use an off-balance layout to keep things from getting too symmetrical. Customize this slide template graphics of your choice, including photos, clip art, your logo or illustrations. Good photos really help cement an idea in the audience’s mind.
This slide is animated to display an appropriate image as you introduce each business type.
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Staff Turn-Over
Leader-Member Exchange
(LMX)
motivation
Job satisfaction
Career Possibility
RQ.1-
What are the factors causing high turnover in Club Inter-Continental Sydney?
RQ.2-
How could we minimize staff turnover in Club Inter-Continental?
Research Questions
A plain old bulleted list can get boring, so use graphics to liven it up. An image that conveys what you’re saying in visual format (like this diagram) can reinforce your ideas in the audience’s mind.
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Research Design
Research design
Use of mixed method approach
Qualitative and quantitative data
Resarch ethics
Open-ended questions
Datas from staff and some customers
survey
Research Design
Research Method:
This research will approach the mixed method.
It involves collecting, analyzing and integrating quantitative ( eg: surveys ) and qualitative ( eg:interviews) research.
I often use color and graphics to add excitement to a presentation. Just because it’s about business doesn’t mean it has to be staid—you need movement, energy and color, as in this slide template. Use this slide template to illustrate relationships or processes. In this slide, I used it to show how demographic trends create a new consumer group and what products that group purchases. You could also use it to illustrate your sales cycle or relationships among departments in your company.
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Sampling
Data will be collected from the employees including manager.
20-23 individuals will be surveyed in order to collect the data
Apply flexible possible ways to contact participants such as email, phone or during break time.
Face-to face Interview if possible
Distribute survey questionnaire
Ask permission with guest to conduct survey with them
Non-Probability sampling method will be conducted
Ethical Consideration
Confidentiality of the participants will be assured
Research quality and integrity will be maintained
Non threatening, non-personal & non intrusive
Information about research and its objectives will be given to all the participators, additional information on request will also be provided.
Reference List
Ashton, AS 2018, ‘How Human resources management best practice influence employee satisfaction and job retention in the Thai hotel industry’, Journal of Human Resources in Hospitality and Tourism, vol. 17, n. 2, pp. 175-199
AlBattat, AR, Som, APM & Helalat. AS 2014,’ Higher Dissatisfaction Higher Turnover in the Hospitality Industry’, International Journal of Research in Business and Social Science, vol. 4, no. 2, pp. 45-52.
Gawali, V 2009, ‘Effectiveness of employee cross-training as a motivational technique’, ASBM Journal of Management, vol. 2, no. 2, pp. 138-146
Lau, S & Albright, L 2011, ‘Positive turnover, disability awareness, employee selection guidelines’ HR Magazine, vol. 56, no.1, pp. 20-21.
Meyer, JP, Allen, NJ & Smith, CA 1993, 'Commitment to organizations and occupations: Extension and test of a three-component conceptualization', Journal of Applied Psychology, vol. 78, no. 4, pp. 538-51.
Mueller, BH & Lee, J 2002, 'Leader-member exchange and organizational communication satisfaction in multiple contexts', Journal of Business Communication, vol. 39, no. 2, pp. 220-44.
Schaufeli, WB & Bakker, AB 2004, 'Job demands, job resources, and their relationship with burnout and engagement: A multi‐sample study', Journal of organizational Behavior, vol. 25, no. 3, pp. 293-315.
Shacklock, K, Brunetto Y, Tero, S & Farr-Wharton, R 2014,’The role of support antecedents in nurses’ intentions to quit: the case of Australia’, Journal of Advanced Nursing, Vol. 70 , no.4, pp.811-822
Stamolampros, P, Korfiatis, N, Chalcatzis, K & Buhalis, D 2019, ‘Job satisfaction and employee determinants in high contact services: Insights from employee Online reviews’, Tourism Management, vol. 75, pp.130-147.
Tracey, B & Hinkin, T 2008, ‘Contextual factors and cost profiles associated with employee turnover’, Cornell Hospitality Quarterly, vol. 49, no. 1, pp. 12-27.
ANY QUESTIONS?
This slide template can show steps, stages or how various elements or factors combine to make one key result or goal. For instance, you could show how various departments in your business work together to make the sale, how key customer groups will all purchase your product, or how different funding sources will provide the total you need. This slide template also makes an excellent concluding slide for your presentation, enabling you to graphically sum up your key points into one final whole.
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THANK YOU FOR YOUR PATIENCE
Research Design: Research Tool(s)
Source: Free Survey Template
10. What do you think the main reasons for frequent staff turnover in Club-Inter-Continental Sydney?
11. What would u suggest to reduce staff turn-over in Club Inter-Continental?
12. What strategies have Club Inter-continental Sydney used to reduce staff turnover?
