Management & Organization Behavior class Three different Discussions

profileMaldiyvormbn
IPPTChap008.pptx

Organization Structure

Chapter Eight

Copyright © 2015 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education.

Learning Objectives

LO 1 Explain how differentiation and integration influence an organization’s structure.

LO 2 Summarize how authority operates.

LO 3 Define the roles of the board of directors and the chief executive officer.

LO 4 Discuss how span of control affects structure and managerial effectiveness.

LO 5 Explain how to delegate effectively.

8-‹#›

2

Learning Objectives (cont.)

LO 6 Distinguish between centralized and decentralized organizations.

LO 7 Summarize the ways organizations can be structured.

LO 8 Identify the unique challenges of the matrix organization.

LO 9 Describe important integrative mechanisms.

8-‹#›

3

Fundamentals of Organizing

Organization chart

The reporting structure and division of labor in an organization

8-‹#›

Conventional Organization Chart

Figure 8.1

8-‹#›

Fundamentals of Organizing

Differentiation

the organization is composed of many different units that work on different kinds of tasks, using different skills and work methods.

Integration

degree to which differentiated work units work together and coordinate their efforts

8-‹#›

Differentiation

Division of labor

The assignment of different tasks to different people or groups

Specialization

A process in which different individuals and units perform different tasks

8-‹#›

Integration

Coordination

The procedures that link the various parts of an organization for the purpose of achieving the organization’s overall mission

8-‹#›

Authority in Organizations

Authority

The legitimate right to make decisions and to tell other people what to do.

8-‹#›

Authority in Organizations

8-‹#›

Board of Directors

Chief Executive Officer

Top Management Team

Hierarchical Levels

Hierarchy

The authority levels of the organizational pyramid

Corporate governance

The role of a corporation’s executive staff and board of directors in ensuring that the firm’s activities meet the goals of the firm’s stakeholders

8-‹#›

Span of Control

Span of control

The number of subordinates who report directly to an executive or supervisor

Tall, flat

8-‹#›

Question

What is the assignment of new or additional responsibilities to a subordinate?

Subordination

Delegation

Designation

Allocation

8-‹#›

The correct answer is b - delegation. See next slide

13

Delegation

Delegation

The assignment of new or additional responsibilities to a subordinate

Responsibility, Authority, and Accountability

8-‹#›

Delegation

Responsibility

The assignment of a task that an employee is supposed to carry out

Accountability

The expectation that employees will perform a job, take corrective action when necessary, and report upward on the status and quality of their performance

8-‹#›

Advantages of Delegation

Leverages managers’ energy and talent

Allows managers to accomplish more than they could on their own

Helps develop effective subordinates.

Promotes a sense of being an important, contributing member of the organization, so employees tend to feel a stronger commitment, perform their tasks better, and engage in more innovation

8-‹#›

Steps in Effective Delegation

Figure 8.2

8-‹#›

Decentralization

Centralized organization

An organization in which high-level executives make most decisions and pass them down to lower levels for implementation

Decentralized organization

An organization in which lower-level managers make important decisions

8-‹#›

The Horizontal Structure

Line departments

Units that deal directly with the organization’s primary goods and services

Staff departments

Units that support line departments

8-‹#›

The Functional Organization

Functional organization

Departmentalization around specialized activities such as production, marketing, and human resources.

8-‹#›

The Functional Organization

Figure 8.3

8-‹#›

Advantages of Functional Organizations

Economies of scale can be realized

Monitoring of the environment is more effective

Performance standards better maintained

Greater opportunity for specialized training and skill development

People have greater opportunity for specialized training and in-depth skill Development

Decision making and lines of communication are simple and clearly understood

8-‹#›

The Divisional Organization

Divisional organization

Departmentalization that groups units around products, customers, or geographic regions.

8-‹#›

Advantages of the Product Approach

Information needs are managed more easily

People have a full-time commitment to a particular product line

Task responsibilities are clear

People receive broader training

8-‹#›

The Divisional Organization

8-‹#›

The Matrix Organization

Matrix organization

An organization composed of dual reporting relationships in which some managers report to two superiors—a functional manager and a divisional manager

8-‹#›

Matrix Organizational Structure

Figure 8.5

8-‹#›

Advantages of a Matrix Design

Table 8.2

8-‹#›

Disadvantages of a Matrix Design

Table 8.2

8-‹#›

The Network Organization

Network organization

A collection of independent, mostly single-function firms that collaborate on a good or service

8-‹#›

A Network Organization

Figure 8.7

8-‹#›

The Network Organization

Dynamic network

Temporary arrangements among partners that can be assembled and reassembled to adapt to the environment

Broker

A person who assembles and coordinates participants in a network

8-‹#›

Question

___________ is establishing common routines and procedures that apply uniformly to everyone.

Coordination by standardization

Coordination by plan

Coordination by mutual adjustment

Coordination by service

8-‹#›

The correct answer is a - standardization. See next slide

33

Coordination by Standardization

Standardization

Establishing common routines and procedures that apply uniformly to everyone.

Formalization

The presence of rules and regulations governing how people in the organization interact.

8-‹#›

Coordination by Plan

Coordination by plan

Interdependent units are required to meet deadlines and objectives that contribute to a common goal

8-‹#›

Coordination by Mutual Adjustment

Coordination by mutual adjustment

Units interact with one another to make accommodations to achieve flexible coordination

8-‹#›

Reducing the Need for Information

Slack resources

extra resources on which organizations can rely in a pinch so that if they get caught off guard, they can still adjust

Creating self-contained tasks

changing from a functional organization to a product or project organization and giving each unit the resources it needs to perform its task

8-‹#›

Increasing Information-Processing Capability

Direct contact among managers who share a problem

Liaison roles to handle communication between two departments

Task forces brought together temporarily to solve a common problem

Teams, or permanent interdepartmental decision-making groups

Product, program, or project managers

Matrix organizations

8-‹#›

Managing High Information- Processing Demands

Figure 8.8

8-‹#›

Video: New Belgium Brewery

Is New Belgium Brewery a centralized or decentralized organization?

How does this make them more effective?

8-‹#›