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IntuitEducation.pptx

QuickBooks Online

(University Name) 

Display this page as attendees enter the room. Sample opening:

“Good Morning, my name is _____________ and I am your instructor for the duration of the class. (A quick introduction of your background and qualifications to teach the course.) My goal is to help you learn to efficiently and effectively use QuickBooks Accounting Software and I believe this training will serve you well. Approximately 86% of U.S. small businesses use QuickBooks related software, and for those of you pursuing accounting degrees, business and finance degrees, etc. there is a strong likelihood you will encounter this software in industry. Technological advances in the past decade allow for the automation of a good part of the accounting function, great news for business owners. Increased efficiencies translates in higher profit margins.

You have received a manual, which is yours to keep. Please make notes in it as you see fit.

Let’s get started with our training.

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QuickBooks Online

(Your Name)

(University Name)

(Address)

(Website)

(Email)

(Phone)

presented by

© 2018

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This training material is presented without warranty of any kind, either express or implied respecting the contents of this book, including but not limited to implied warranties for the book’s quality, performance, merchantability, or fitness for any particular purpose.

Disclaimer

Copyright

Presentation and workbook Copyright 2018 by QBExpress, LLC. All rights reserved. Printed in the United States of America. No part of this book may be used or reproduced in any form or by any means without prior written permission of QBExpress, LLC. Material remains the property of QBExpress, LLC.

Trademark Acknowledgments

All product names and services mentioned in this workbook are trademarks or registered trademarks of their respective companies. QBExpress, LLC is not affiliated with any of these companies.

QuickBooks® Online Training

©2018

Standard Legal Notices

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QuickBooks® Online Training

About Your Teacher

(Your Name)

<<Insert Teacher Bio>>

(Your Name)

(University)

(Email)

(Website)

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QuickBooks® Online Training

Important Information About the Structure of this Training.

Our QuickBooks Online course is intended as the foundation for using QuickBooks® as a bookkeeping, business management and cash flow building tool. The material provides a critical basis for establishing bookkeeping best practices and ensuring accurate financial information.

Please ask questions throughout the presentation.

Your Instructor is also available for one-on-one consultations.

In addition to what you will learn today these manuals are for use as a

post-class reference guide.

We are happy you are here and look forward

to helping you master QuickBooks!

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Accounting and bookkeeping best practices are the foundation of this course and a key component of business success. There are no “stupid” questions and the more interaction we get in the classroom, the more we all will learn. The group will collaborate on case studies and participate in both individual and group activities with the goal of providing practical working knowledge to all participants.

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QuickBooks® Online Training

The most important reason to advance our knowledge of QuickBooks® and basic bookkeeping principles, whether you are a business owner or employee, is to improve business performance.

While we identify specific learning objectives at the beginning of each section,

3 Overall Objectives include:

Introduction to basic features in QuickBooks and how they apply to best practice bookkeeping principles.

How to effectively and efficiently use QuickBooks to manage daily bookkeeping tasks and develop an understanding of how the data is entered, processed and reviewed.

How to customize QuickBooks to meet the specific needs of a business.

Why we teach Cash Flow with QuickBooks®:

Business owners typically identify Cash Flow as their number one area of concern. QuickBooks Accounting Software, when utilized correctly, allows users to run Cash Flow projections and develop a Cash Flow management strategy to prevent shortfalls. This training will help participants develop a strong knowledge base of how to use QuickBooks reports to manage a business and build cash flow.

The foundation of business success is in the daily use of accurate, real-time financial data. What we measure, we manage; what we manage, we improve.

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Let’s quickly review the overall learning objectives of this course. (Review above)

You will see a reference to Cash Flow. The reason we have integrated this topic throughout the course, is that business owners consistently identify Cash Flow as their biggest area of concern. Inclusion in this training will help you gain perspective on both the bookkeeper and business owner point of view.

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QuickBooks® Online Training

It is important to focus on the areas of our business that contribute most to profitability. QuickBooks helps us easily identify areas of focus if we know where to look.

The 80/20 rule, or the ‘Pareto Principle’, is a powerful concept that consistently rings true.

In most cases, 20% of our customers generate 80% of our net profit. At the same time, 20% of the goods or services we sell contribute 80% of our revenue, etc. You get the idea.

The most important value good bookkeeping brings to a business is an understanding of where to focus.

By generating daily reports that uncover the best customers, jobs, services, or products, you will soon see how you can refocus internal efforts on doing highly valuable work.

Accurate real-time data with one click access to reports, is an enormous benefit of using QuickBooks® the ‘right-way’.

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20%

80%

Before we get started, let’s discuss the 80/20 rule, a foundational business concept that is applied throughout this training. This will help you understand how to focus efforts on high value work.

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Table of Contents

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Section 1 – Getting Started………………………………………………………………..pg. 11

Objectives

Choose the Right Subscription

quickbooks.intuit.com/online/compare

http://qbo.intuit.com/redir/testdrive

Import Your Data

Dashboard

Practice Test

Section 2 – Setup Your New QuickBooks® Online Company……………….pg. 25

Objectives

Account and Settings

Company, Sales, Expenses, Advanced

Manage Users

Chart of Accounts

Add, Edit, Delete, Make Inactive, Merge and Sub Accounts

Sales Tax Center

Products and Services

Beginning Balances and Historical Transactions

Bank Balances

Outstanding Invoices

Unpaid Bills and More…

Practice Test

Section 3 – Custom Reports……………………………………………………………...pg. 75

Objectives

Balance Sheet

Profit and Loss

Audit Log

Ask My Accountant

Company Snapshot

Practice Test

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Here are the areas we will cover.

Keep in mind that this is a web-based application and Intuit is constantly improving the software. They push the updates to all users each month.

If you notice changes, or buttons disappearing and reappearing, you are not losing your mind. Even though graphical images and their locations move around, the foundation remains consistent.

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Table of Contents

QuickBooks® Online Training

Section 4 – Accounts Receivable (A/R)………………………………………………pg. 92

Objectives

Customer Center

Add, Edit, Delete, Make Inactive and Merge

Sales Receipts and Invoices

Receive Payments

Bank Deposits

Merchant Fees

Vendor Refunds

Credit Memos

Apply Credits

Refund Receipts

Sales and A/R Reports

Practice Test

Section 5 – Accounts Payable (A/P)……………………………………………………pg. 118

Objectives

Vendor Center

Add, Edit, Delete, Make Inactive and Merge

Create Expense

Create Checks

Create Bills

Pay Bills

Vendor Credits

Apply Vendor Credits

Print Checks

A/P Reports

Practice Test

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Table of Contents

QuickBooks® Online Training

Appendices

Appendix A - Lists

Appendix B - Attachments

Appendix C - Helpful Tips

Appendix D – Glossary of Terms & Keyboard Shortcuts

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Section 6 – Bank & Credit Card Accounts………………………………………….pg. 136

Objectives

Connect Bank and Credit Card Accounts

Bank Transactions

Transfer Funds

Reconcile

Bank Reports

Practice Test

We may not have time to review the Appendices and recommend you review these sections on your own.

There are great tips such as: Using multiple windows in your company data file, sending a photo of a receipt from your mobile app and the QuickBooks® Labs.

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Section 1: Getting Started

Choose the Right Subscription

Import Your Data

Dashboard

Online Training

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Section 1 is all about choosing the right subscription, importing data and moving around the dashboard.

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Section 1 Objectives

Upon completion of Section 1 each participant will become familiar with the following objectives:

How to choose the right subscription.

How to import company data.

How to view and utilize the Dashboard.

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Let’s discuss the objectives for section 1:

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Choose the Right Subscription

QuickBooks® Online Training

To determine the right QuickBooks® Online subscription for your business, open a new browser tab and enter this url:

Use the table to verify the subscription you have signed up for is the best for your business.

Note: The pricing will change periodically.

If you wish to try out QuickBooks® Online without using your own data, you can access a sample company at: http://qbo.intuit.com/redir/testdrive

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It is important to select the correct version to best meet a company’s specific needs. Use this link quickbooks.intuit.com/online/compare to simplify the process and review features available in each subscription. Self-Employed, Simple Start, , and Plus.

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Import Your Data

To import data from Enterprise or QB Desktop

Click the Gear icon

Under the Tools options , click “Import Data”

You have the option to import Customers, Vendors, Accounts, Products, or services using a .csv or excel file. Click the option and follow the step by step instructions.

Note: Click “You can also import QuickBooks Desktop data”. To import a current company data file from QuickBooks desktop to QuickBooks® Online.

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I will walk you through a new company setup using the sample company provided, but once you are employed or running your own business, you may find yourselves in the position of needing to import data from existing accounting software. Let’s quickly address this topic first. If using a desktop version of QuickBooks®, you can import data automatically into QuickBooks® Online. Caution, read the step by step instructions carefully. Review the list of transaction types that do not automatically convert, how to check the data integrity, and what to do if the conversion does not work.

Once we create a new company from scratch, some additional setup will be necessary.

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Import Your Data

Choose to import a QB Desktop, Mac or Enterprise data file. Watch the video on “How to migrate your data”.

Follow this 3 step process

to import from QuickBooks Desktop.

You can download a free trial of QuickBooks®

Desktop if needed.

Step 1:

Update QuickBooks® Desktop and switch to

Single–User Mode.

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Let’s watch the short video, it should address any questions you may have about importing data from an existing QuickBooks Desktop file.

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Import Your Data

Step 2:

Click “What’s not imported?” to view

all transactions that did not migrate.

Step 3:

Click “Read how” and “Watch tutorials”

to learn more about the import process

and avoid costly mistakes.

Click “Print Instructions”.

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Importing data can be a seamless process, however problems may occur. It is essential that data integrity is confirmed. Compare the Balance Sheet and Profit & Loss using the accrual method and select all dates. Remember to follow the instructions carefully.

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Dashboard

QuickBooks® Online Training

Welcome to the QuickBooks® Online Dashboard.

Monitor the activity and status of your company at a glance.

Access and drill down to detailed information with a simple click.

You have the ability to access Customers, Vendors, Transactions and Reports. You can also organize and monitor Bank and Credit Card accounts, review Income and Expenses, and watch Sales trends.

All at a glance

Tip: Click anywhere there is a word (in bolded color), an icon, a drop down arrow etc..

Feel free to explore without worry!

Let’s Begin!

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Let’s learn to move around the Dashboard. The left navigation bar and create menu are accessible from all windows.

There is also a quick financial snapshot. Note: You can hide or show the setup guide.

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Dashboard

QuickBooks® Online Training

The links on the left side act as your menu bar and will take you to frequently used areas in QuickBooks® Online .

Use the Left Navigation Bar to post Bank and Credit Card transactions in the Banking Center.

View Sales and Expense history.

Access and maintain your Customers, Vendors, and Workers.

Access the Chart of Accounts or Reconcile your Bank and Credit Card Accounts.

View and Customize Reports.

Review and Maintain the Sales Tax Center

Invite an Accountant or Find a ProAdvisor

Left Navigation Bar

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Note: Your version of QBO will have an Apps Center at the bottom of the navigation bar where you can view and integrate third party applications that have been approved by Intuit, the maker of QuickBooks.

The left navigation bar is used to access centers and reports. You are only one click away from accessing real-time financial data neatly organized in reports. This is powerful. Let’s review the different centers.

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Dashboard

QuickBooks® Online Training

Click the Plus (+) icon.

The Plus and Search icons at the top of the Dashboard will allow you to easily search, create new, and view recent transactions.

Click the Search icon (magnifying glass) and enter an amount, date, transaction number etc.. for a simple search.

Click Advanced Search to filter specific transaction types etc…

Click the Plus (+) icon to create manual transactions.

Create Invoices, Estimates, Expenses, Checks and more…

Click Show More to view all of the Create Menu options.

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The Plus (+) and Search icons are used to create new, search historical and access recently entered transactions.

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Dashboard

QuickBooks® Online Training

Once you click Show More you can select Create Options for Customers, Vendors, Employees and Other.

Click the Search icon to view a list of recent transactions.

Click View More… to search and access recent transactions.

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Note: Always enter data from left to right, top to bottom to avoid missing fields that require information.

The create menu is organized by customers, vendors, employees and other. This is where you go to enter manual transactions. Let’s review the options.

Searching or accessing recently entered transactions is a very helpful feature. Let’s say you entered an expense and realized you made a mistake. Use the search icon to locate the recent transaction, click and edit.

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Dashboard

Click the Gear icon at the top right of your dashboard to access settings, lists, tools and manage your company settings.

Logo

Click the Logo icon to add your custom company logo from your desktop or hard drive.

QuickBooks® Online Training

Turn on Privacy to hide bank balances.

Bank Accounts

Organize and view bank and credit card balances and activity.

Click the Edit to change the order your accounts are displayed on the Dashboard and in the Banking Center.

Click Connect accounts to add a bank and credit card accounts.

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The gear provides access to settings, lists, tools and other areas needed to manage your business.

Add your logo here.

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Dashboard

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Expenses

The Expense section of the dashboard allows you to

view a graph of expenses broken down by amounts based on the last 30 days.

Scroll your mouse over the graph to create a pop up of expenses related to specific categories.

Click the drop down arrow next to Last Month to change the period in which the data is displayed.

Income

The income section of the dashboard allows you to view invoices that are open, overdue, and paid in the last 30 days.

Click Invoices color bars to view and manage a detailed list of open invoices currently owed to you by your Customers.

The income and expense sections of the dashboard provide a snapshot of total unpaid invoices, payments that have not been deposited and deposits for the last 30 days. Here you can see total expenses for a period of time. I encourage you to click on the graphs to see more detailed information.

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Dashboard

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Sales

The sales section of the dashboard displays a graphical view of sales for the prior month.

Click the drop down arrow next to Last Month to change the period in which the data is displayed.

Profit and Loss

This section of the dashboard provides a graphical view of your net income, income, and expenses for the last 30 days.

Click the drop down arrow next to Last Month to change the period in which the data is displayed.

You can change the period in which you view the graphics of the Profit & Loss.

Track sales by period and monitor sales trends.

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Section 1 Practice Test

You have a small service business and want to track income, expenses, and mileage. Which QuickBooks® Online subscription would you choose?

Self-Employed

Simple Start

Plus

What would you click to connect bank and credit card accounts to QuickBooks® Online?

Dashboard->Go to registers

Accounting->Chart of Accounts

Dashboard->Connect Accounts

Gear->All Lists

Which of the following does not import when converting from QuickBooks® Desktop to QuickBooks® Online?

Reconciliation Reports

Recurring Credit Card Charges

Audit Trail

All of the above

 

Where on the Dashboard would you click to manage users?

Search Icon

Gear Icon

Plus Icon

None of the above

You have a Plumbing company. You often hire subcontractors and need to track inventory, which QuickBooks® Online subscription would you choose?

Plus

Simple Start

Self-Employed

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Section 1 Practice Test Answers: 1. A 2. C 3. D 4. B 5. A

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Section 2: Set Up Your New QuickBooks® Online Company

Account and Settings

Manage Users

Chart of Accounts

Sales Tax Center

Products and Services

Beginning Balances and Historical Transactions

Online Training

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Section 2 – Let’s review default settings and all the areas that will help to create a more efficient company file.

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Section 2 Objectives

Upon completion of section 2 each participant will become familiar with the following objectives:

How to manage account and settings default preferences.

How to set up and manage users.

How to set up and utilize the Chart of Accounts and how it connects to all transactions.

How to use the Sales Tax Center and where to turn on the feature.

How to set up and maintain Products and Services.

How to address beginning balances and historical data when setting up a new company file.

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Let’s discuss the objectives for section 2:

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Company Set-up is Vital

An accurate QuickBooks configuration is essential to effectively using the accounting system. The initial set up will affect all future reports in QuickBooks. This is why we recommend you practice a company set-up from scratch.

QuickBooks is a very forgiving program. Most mistakes can be fixed as you have the ability to go back and make historical changes, however a correct setup will prevent the need in most cases.

Here are some questions for you to consider:

Do you need all historical transactions entered or can you use correct opening balances for all accounts to date and enter new transactions going forward?

Do you trust the accuracy of all information you currently have in your QuickBooks® file?

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Ask for help if questions arise when setting up a company file for the first time. If you make errors and use QuickBooks® improperly for a whole year, considerable extra work (expense) would be required at year-end to determine how the company stands financially.

Carefully consider the questions on this slide, as the answers will significantly impact the setup process.

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Account and Settings

Use Account and Settings to turn on/off QuickBooks® Online features. Change default settings to create a more efficient and productive user experience.

Although it is simple to turn settings on and off, it is important to setup your company settings and data correctly. Seek help from Instructor if you find you are “guessing”.

Click the Gear icon to review, edit,

and turn on/off settings.

Click Account and Settings.

Click the Company tab in the left menu bar

then click the setting you choose to edit or

click the Pencil on the right side of the screen.

Company Name

Add a Customized logo, verify Company Name, add a Legal Name and EIN to match the information filed on the company tax return. Click Save anytime you change settings.

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Let’s begin with how to turn default settings on or off.

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Account and Settings

QuickBooks® Online Training

Company Type

Select your legal entity and industry type. Click Save.

Contact Info

Verify or edit Contact Info. Click Save.

Address

Verify or edit your company Address. Click Save.

Communications with Intuit

Click Marketing Preferences to add or remove promotional offers from Intuit.

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Add or change your company type, address and marketing preferences.

Your company type should match the type used to file state and federal tax returns.

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Account and Settings

Sales Settings

Click the Sales tab in the left menu bar.

Click the setting you choose to edit or

click the pencil on the right side of the screen.

Customize

Click Customize Look and Feel to customize Invoices, Estimates, and Sales Receipts.

Click New Style.

Select Style and choose the type of sales form you would like to customize. Select a template, add a title and logo, choose color scheme and preview the form.

Let’s choose Invoice for this example.

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Review the sales settings and customize sales forms. Let’s play around and create a custom Invoice.

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Account and Settings

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Select the Design tab to change invoice template, add a logo, modify color schemes, change font sizes or print a sample.

Select the Content tab then click on the Invoice Form to change the header, form name and numbers, displayed information, or add a customer field.

Select the Emails tab to change outgoing email subject and default message. Note: Do not overlook the Reminder Email feature.

Select the Payments tab to add ACH and Credit Card payment options to your sales forms. Note: This will require you to sign up for Intuit merchant services.

Click Preview PDF to review the sales form, or click Done.

Consistent branding is important for all companies. Play with the design tab to create an invoice template that contains company logo, tag lines, etc. consistent with company branding.

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Account and Settings

QuickBooks® Online Training

Sales Form Content

Click Sales Form Content to select and turn on/off settings for sales forms.

Preferred Invoice Terms sets the default payment date. "Net 30" means payment is due 30 days from the date used to create the invoice.

Preferred Delivery Method will allow you to set a preferred default to print or send sales forms at a later time.

Shipping adds shipping field to sales forms.

Custom Fields adds extra fields to sales forms, such as sales reps. Select Internal to show the custom field in QuickBooks® Online; select Public to print custom field on sales forms.

Note: When you turn on the Shipping feature, be sure to add the default shipping account category in the Advanced->Chart of Accounts Settings.

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Customize your sales form content and delivery method.

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Account and Settings

QuickBooks® Online Training

Custom Transaction Numbers allows you to choose your own numbering system.

Service Date creates a service date field. This tracks dates service was performed when different from invoice date.

Discount will add a discount field to invoices.

Deposit adds a deposit field to invoices and allows you to offset balance owed with amounts paid before service was completed.

Note: Once you turn on Discounts, you will need to add a discount account in the Advanced->Chart of Accounts Settings.

Click Products and Services to turn on/off desired settings.

Show Product/Service Column on sales forms adds a column so you can choose from the list of products or services.

Turn on Price Rules allows you to provide discounts for specific products to certain customers for a specified amount of time.

Show SKU Column allows you to track products and services by SKU number.

Track Quantity and Price/Rate adds a field to show quantity and pricing on sales forms.

Track Quantity on Hand allows the tracking of products you buy, store and sell.

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Let’s review the Product and Service settings.

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Account and Settings

Messages

Click Messages to add a default email message sent with Sales Forms, Invoices, Estimates, Credit Memos, Sales Receipts, Statements, and Refund Receipts.

Click Email Me a Copy to receive a copy of emailed sales forms. You can include a Cc or Bcc email as well.

Default Message Sent with Sales Forms can be changed when creating Estimates, Invoices and Other Sales Forms.

Note: Default email message sent with reminders is also available. Click Reminders to change the default subject and email message.

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Default email information for sales receipts and invoices can be an efficient way to deliver and speed up the process of collecting funds from your customers.

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Account and Settings

Online Delivery

Click Online Delivery to attach sales forms as a PDF, show summary or detail, and e-mail text preference.

Statements

Click Statements to change settings to display all your customers’ unpaid transactions by a single line item or include detail. Show aging table displays outstanding balances by days delinquent at the bottom of the statement. Send a courtesy statement when customers are no longer current. Click Save->Done in the bottom right corner.

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Advances in technology have streamlined invoice delivery. The invoicing system built into QuickBooks means less human involvement, a faster business cycle, and better cash flow. Electronically delivering invoices reduces mailing costs and decreases the time it takes to invoice a customer.

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Account and Settings

Expenses

Click the Expenses tab in the Account and Settings

menu bar then click the setting you choose to edit

or click the pencil on the right side of the screen.

Bills and Expenses

Click Bills and Expenses to turn on/off settings, add columns on forms and track expenses.

Show Items table on Expense and Purchase Forms adds products column to forms.

Track Expenses and Items by Customer adds a column to track transactions by customers.

Make Expenses and Items Billable adds a column to track expenses billable to the customer, as well as % of mark up.

Track Billable Expenses and Items as Income Use one or more income accounts to track billable expenses. Note: Go to Advanced > Chart of accounts > Billable expenses income account.

Charge Sales Tax requires sales tax to be turned on and tracks tax on billable expenses.

Default Bill Payment Terms is used to set default terms for bills such as Net 30.

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Expense settings are specific to tracking billable expenses, markup percentages and products/services by customer.

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Account and Settings

Purchase Orders

Click Purchase Orders to turn on/off Use Purchase Orders and create custom fields.

Purchase Orders are used to track product purchased from vendors. This is helpful when tracking open orders for Inventory and to compare costs to actual bills.

Custom fields add extra fields to purchase orders that allow you to track information using custom reports.

Custom Transaction Numbers allows you the option to use your own numbering system. If turned off, QuickBooks® Online will automatically assign a number.

Default Message on Purchase Orders adds a default message to all purchase orders. This can be changed when adding new purchase orders in QuickBooks® Online .

Copy Estimates to Purchase Orders provides the ability to copy an estimate to a purchase order to track product purchased from vendors. Note: Click Messages to change outgoing email messages specifically for Purchase Orders. Click Save->Done.

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Review the purchase order settings if you use them to track inventory or merchandise ordered from vendors.

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Account and Settings

Advanced

Accounting

Click Accounting to turn on/off and change settings.

First Month of Fiscal Year is usually based on the calendar year and starts with January. Some companies use a different month to start their fiscal year.

First Month of Income Tax Year click the drop down arrow to select January or same as fiscal year.

Accounting Method

There are two Accounting Methods for running reports: Accrual and Cash.

If you use Accounts Receivable and/or Accounts Payable in QuickBooks® Online , then you would choose the Accrual Basis. If not, then use the Cash Basis.

Close the Books is a great feature that allows you to close a period and assign a password. Turning on this setting triggers a warning box that prevents users from changing historical data, especially when sales, payroll and tax returns have been filed.

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Click Advanced in the Account and Settings menu bar then click the setting you choose to edit or click the pencil on the right side of the screen.

Choose a default accounting method and state why it is important to close the books. You can always switch between cash and accrual methods in your custom financial reports. What is the difference between the cash and accrual method?

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Account and Settings

Company Type

Tax Form

Click the Tax Form drop down list to select the entity used to file your company’s tax return. If unsure contact your Accountant.

Chart of Accounts

Click Chart of Accounts to turn on/off Account Numbers and assign default income accounts.

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Choose the tax form based on the type of forms the company will file with the IRS.

It is up to you whether to use account numbers in your chart of accounts. Accountants love financials with account numbers.

If you are tracking shipping costs, discounts and/or billable expenses, this is where to assign default accounts.

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Account and Settings

Categories: Classes and Locations

Classes allow you to tag transactions in order to gather data and review reports by a specific class or tag.

For example: ABC company is a non-profit and needs to track data by event or fundraiser. This will allow you to review a Profit & Loss by class.

Click the appropriate box to turn on Track Classes. Once the track classes is turned on click “warn me when a transaction isn’t assigned a class”. This will create an alert when the class entry is missed during the data entry process.

Assign Classes gives you the option to assign classes to a transaction or individual line items.

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Let’s discuss the benefits of class and location tracking and how to use these feature in QuickBooks®

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Account and Settings

Locations

Locations are used to tag transactions and gather data for a specific Location, Department, Property etc. For example: Rags to Riches, LLC has multiple stores and would like to review a Profit & Loss for each store.

Automation

Click Automation to turn on/off settings for pre-filled forms, apply credits and more.

Pre-Fill Forms with Previously Entered Content fills form fields with memorized content from prior vendor, customer, and employee transactions.

Automatically Apply Credits posts outstanding credits to newly created invoices.

Automatically Invoice Unbilled Activity creates invoice for tagged transactions waiting to be billed to a customer. When the invoice is generated an alert is sent to the activities section of the Dashboard.

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Class tracking can be used in conjunction with locations.

Locations are similar to class tracking and used primarily for multiple locations and territories. Automation settings are recommended and can be very useful when used properly.

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Account and Settings

Copy Estimates to Invoices creates an invoice from an estimate. Select copy accepted estimates only or copy pending and accepted estimates.

Automatically Apply Bill Payments will apply bill payments to the oldest bill first.

Projects

Turning on Projects allows you to organize all job-related activity in one place. It allows you to review all Sales, Expenses, and Timesheets by project.

Note: The Projects setting is permanent. You will be able to turn it on and off in the future.

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Projects is a new feature as of December 2017. It allows you to review all Sales, Expenses, and Timesheets by project.

Be aware! This is a permanent setting and you will have the ability to turn it on and off in the future.

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Account and Settings

Time Tracking

Click Time Tracking to turn on/off and edit settings.

Add Service Field to Timesheets is a field used to enter specific services performed.

Add Customer Field to Timesheets is a field that tracks billable time by customer.

Show Billing Rate to Users Entering Time is used when you bill your customers at the same rate you pay your employees or subcontractors.

First Day of Work Week sets the starting day of a work week on timecard entry form.

Currency

Multicurrency lets you track transactions in foreign currencies. Use it only if you have bank accounts, customers, or vendors that don’t use your home currency. Select the default Home Currency. Warning! Once you select a Home Currency, you will not be able to change it.

Select Multicurrency

Note: Once you turn this feature on, you cannot turn it off or change your home currency.

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“Currency” allows for multicurrency tracking. This feature should be reviewed carefully as it cannot be turned off.

It is very important to choose the correct Home Currency when you turn it on.

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Account and Settings

Other Preferences

Click Other Preferences to turn on/off and edit settings that trigger warnings and formatting preferences.

Date Format is a preference with several options.

Number Format is a personal preference.

Customer Label reflects the type of customers you service or sell to. The label you choose will appear on the Navigation Menu Bar and transactions related to customers. Such as Invoices, Sales Orders, Credit Memos, etc.

Example: Non-Profits might choose Donors or Members, medical companies would select Patients and realtors with rentals would select Tenants.

Warn if duplicate check number is used populates a warning box when a duplicate check is entered.

Warn if duplicate bill number is used populates a warning box when a duplicate number is used.

Sign me out if inactive for a period of time. Choose between 1-3 hours. Click Save->Done.

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Other Preferences are a personal choice for time, date and number format as well as for reminders when entering a duplicate check or bill number. The customer label can be changed to represent your client base.

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The Big Picture of Why this Training is Important

The bookkeeping function is a critical component of a firm’s success.

The majority of businesses do not recognize the importance of good numbers or how to put them to work to improve company performance. Accurate, real-time financial data and the knowledge of how to put it to work for a company is a powerful component of business success.

QuickBooks is designed to help you with every day organization, from organizing expenses, connecting bank and credit card accounts for automatic downloads, to categorization and far more. As we will demonstrate, the software automatically tracks inventory on hand and per item cost so you can keep a better handle on productivity and profit margins, etc. In addition, it provides real-time data with one click reporting that explains how the business is performing.

QuickBooks can help a business control cash flow. The software automatically stays on top of who owes what, and will even email overdue customers. Automated invoicing and more, will streamline processes, dropping more to the bottom line.

As you can see, learning how to take advantage of important features of accounting software can mean the difference between success and failure in a business.

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Many business owners underestimate the importance of the bookkeeping function. Successful business owners understand the function is critical and requires daily attention. It is extremely important to monitor the financial on a regular basis to ensure accuracy and to prevent fraud.

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Manage Users

When inviting users, you can determine how much or little access a user has to your company data. Maintaining user access is important to implement checks and balances and view activity by user. This can serve as a training tool to address and avoid common errors.

Click the Gear icon.

Click Manage Users.

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Note: You can add up to two accountants to your QuickBooks® Online data file in addition to the # of users your subscriptions provides. In order to do this, your accountant must subscribe to QuickBooks® Online Accountant.

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Setting up users is important to maintain integrity and accountability within your company. You can determine the access levels for each user.

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Manage Users

Click New to add a new user.

Regular or custom user will allow you to select which areas a user can access.

Company Administrator has access to all areas of QuickBooks® Online Plus.

Reports only will allow users access to most reports with the exception of payroll and reports that list information for customers, vendors, or employees.

Time Tracking only limits users to entering their time.

Click Next and follow the screens until you have successfully added a user.

Note: User options may be limited depending on the type of subscription. This example is based on the Plus version of QuickBooks® Online Training

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Choose the user type.

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Manage Users

Continue to click Next until you complete the Add User process.

Note: A box appears with a list of Access Rights depending on your selection.

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Walk through the user setup when assigning access rights. Read the information provided.

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Manage Users

For those that have the Plus subscription you will have the ability to set the Administrative rights for specific users.

Enter User Name and Email information, an invite will be sent to the user where they can accept the invite and create a password.

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Here is where we invite the user to join the company file. The user will receive an email and once they accept and add a password, they will have access to the data based on the assigned rights.

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Manage Users

To invite an Accounting Firm with Administrative rights to your Company data,

from the Manage Users main screen click Invite Accountant if your accountant subscribes to QuickBooks® Online Accountant.

Enter Email & Name and ask your accountant to accept the invite.

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Invite Accountants or Bookkeepers to input, review or for training support.

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Chart of Accounts

The Chart of Accounts is a list of categories that make up your Balance Sheet and

Profit & Loss Statements. Every transaction entered into QuickBooks® will post to the accounts list. This is how data is compiled to produce important reports you will use to manage a business.

Balance Sheet

Assets (What your company owns ) - Bank Accounts, Petty Cash, Fixed Assets (Equipment or Vehicles), Inventory, Undeposited Funds (Payments from customers waiting to be deposited)

Liabilities (What your company owes) - Accounts Payable, Loans, Sales and Payroll Taxes

Equity (The net worth of your company) = Assets - Liabilities

Money that owners contribute or draw from the business and an accumulation of net profits and losses from the start of the business to present or sale.

Profit & Loss

Income (What you have earned) - Sales of Products, Labor, Interest, Rental Income, Materials, etc.

Expense (What you have spent) - Office Expenses, Wages, Professional Fees, Rent, Utilities, etc.

The Profit & Loss Statement determines the net loss or gain for a period of time. At the end of a calendar or fiscal year the net profit or loss rolls into the equity section of the Balance Sheet.

Note: Keep your chart of accounts simple. Add new accounts when you need to track specific information. Utilize reports to customize information within an account. Discuss account changes with your accountant. Start by adding Bank and Credit Card Accounts.

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Understanding the Chart of Accounts is key to accurate financials.

Every transaction interacts with the Chart of Accounts through behind the scenes (debits/credits).

Let’s discuss two important financials all business owners should review regularly. The Balance Sheet is one of the most overlooked financial statements by small business owners. The Profit & Loss is instrumental in managing your cash flow.

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Chart of Accounts

Manage Accounts

Click the Gear icon.

Click Chart of Accounts.

Click View Register to manage transactions for a specific account.

Click the Drop Down List to edit, delete or run reports.

Click the Header Name to sort by column.

Type an account name in the Filter by Name field to search for an account.

Click the Pencil icon to edit multiple chart of account names.

Click the Printer icon to print a list of your chart of accounts.

Click the Gear icon to add/remove display columns, change the number of rows, or include inactive accounts.

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Manage and add new accounts. Keep it simple!

Besides typical accounts, what accounts need to be broken down on your financial statements and what accounts does your tax accountant need to see.

Unnecessary accounts are often created when users do not know how to use reports. We will discuss reports later on.

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Chart of Accounts

Add Accounts

Click New or the Drop Down List to

add an account or import from a .csv file.

Create a new account and name it Ask My Accountant. Set the Category Type to Other Expense and the Detail Type to Other Miscellaneous Expense.

This will position the account at the bottom of your Profit & Loss Statement and will stand out as a reminder to address or research questionable transactions before processing financials for the month or year. Click Save and New to add another account or Save and Close to return to the chart of accounts list.

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Add new accounts.

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Click New from the Chart of Accounts List.

Select the proper Category Type from the drop down menu.

In this example we are setting up a new Bank Account.

Chart of Accounts

Select the appropriate Detail Type.

Each Category Type has a specific detail type list to select from.

Being consistent with type choices is important if you need to merge accounts in the future.

Add Bank Accounts

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You must verify or add bank accounts to begin entering transactions.

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Chart of Accounts

Edit Account

From the Chart of Accounts list locate the Account you would like to edit.

In this example: The Loan Payable is really a 5 year vehicle loan and a long term liability. Current liabilities are usually paid within a year such as sales and payroll taxes.

From the Action Menu column, click the drop down list -> Edit.

Use the Category Type drop down list to change the type from Other Current Liabilities to Long Term Liabilities. Change the Detail Type to Note Payable, change the name and description to be more specific. Remember to click Save and Close.

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Here is how you edit an account.

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Chart of Accounts

Delete Account

From the Chart of Accounts List

Click one time to highlight the Account you would like to delete.

For this example we will delete Miscellaneous expense.

Click Delete from the Action Column drop down list.

An “Alert” will pop up and ask you to confirm. Click Yes.

The Miscellaneous account will no longer appear in the

Chart of Accounts List. However the account is technically

inactive and will appear on the list when you choose to

Include Inactive from the Gear icon.

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Delete or Inactivate an Account.

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Chart of Accounts

Merge Accounts

Merging accounts is helpful if two or more accounts are being used for the same types of transactions and you want to combine the transactions into a single account.

Caution: The merge process cannot be undone and is permanent. It is important to confirm the merge process will not effect the financial statements used to file tax returns.

It is advisable to discuss the clean up of your Chart of Accounts with your Accountant or ProAdvisor before merging accounts.

In this example we have two accounts being used to track office expenses.

We will merge Office Supplies with Office Expenses from the Chart of Account Settings Window.

Click one time to highlight the Account you will keep “Office Expenses”.

Click Edit from the Action Column drop down list.

Note: The Account Type and Detail Type must be the same for accounts you intend to merge.

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Merging accounts is a great way to combine accounts used for the same type of transactions. Caution! You cannot undo this process.

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Chart of Accounts

Highlight the Name Office Expenses Copy (Ctrl + C) the account name.

Click the Cancel button in lower left to return to the Chart of Accounts Settings List.

Click one time to highlight the Account you will Merge “Office Supplies”.

Click Edit from the Action Column drop down list.

Highlight the Name Office Supplies Paste (Ctrl + V) to replace “Office Supplies” with Office

Expenses then click Save.

Click Yes.

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Let’s continue with the merge process.

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Chart of Accounts

Sub-Accounts

Sub-Accounts are a great way to organize your chart of accounts when used properly.

It is important to select the sub-accounts in all transactions and avoid using the main account.

Click New from the Chart of Accounts List.

For this example we will create Sub-Accounts for Automobile Expenses.

Note: The Category Type is ‘Expenses” the Detail Type is “Auto” and the Name is “Service”.

Click the box is sub-account and select the main account “Automobile”

Now that you have created a Main Account for “Automobile” and Sub-Accounts for Fuel, License, and Service the Chart of Accounts should look like the following:

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Sub-Accounts can be very useful and tricky if not used properly. Let’s review the proper setup and how to use sub-accounts.

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Sales Tax Center

Visit the Sales Tax Center to view sales tax activity and recent payments.

Access reports and edit settings and rates all from one window.

Click Taxes from the Left Navigation Bar, then click the Sales Tax tab.

Click drop down arrow for Show By to view data by Month, Quarter, Half-Year and Yearly.

Click drop down arrow For to select Current or Previous Year.

Click drop down arrow for Start of Year to change the calendar or fiscal month for your company. Select Accounting Basis Cash or Accrual.

Highlight the Agency Name and click Record a Tax Payment or View Report.

View recent sales tax payments, delete a payment or view all historical payments.

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The sales tax center is a great way to manage, view and post sales tax related activity.

The accounting basis default setting should be based on your state filing requirements.

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Sales Tax Center

Related Tasks

The Sales Tax Center includes related tasks that give you the ability to view Sales Tax Liability or Taxable Customer reports, edit Sales tax settings and add/edit rates and agencies.

Click Add/Edit Tax Rates and Agencies.

Add a new Tax Rate Name, Agency and Tax Rate or select Tax Rate Name to edit or deactivate it from the current list.

Note: It is important to maintain the sales tax Rates and Agency list to ensure accurate reporting to State Agencies.

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Note: You are responsible for maintaining tax rates in your company data file.

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Products and Services

Products and Services

It is time to setup a list of products and services you currently offer to your customers.

Click the Gear icon.

Click Products and Services

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Run Reports or group products/services by Category.

The Product and Services List displays information for each product or service.

Click the Gear icon to add and remove columns from the list.

Products and Services are used in sales receipts and invoices. They serve as a link from sales forms to the chart of accounts.

We can track taxable products, quantities and pricing. We can run sales reports based on products and services we sell.

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Product and Services

Add Product or Service

Click New.

Select a Type:

Inventory Item

Inventory Items are products we purchase, store on a shelf and sell at a later date.

Enter the Name of the Inventory Item, SKU # if applicable, Upload a Photo of the product, and organize products by Category.

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Add a Product or Service. Let’s discuss the types of products and services available.

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Products and Services

Enter the Quantity on Hand, Select Date, Reorder Point and Inventory Asset Account from your chart of accounts.

Note: An Inventory Product type cannot be changed. It is important to correctly select the type when setting up a new product or service.

Enter the Sales information for your new inventory item. The description will flow to the sales receipt or invoice when you sell the product. Enter the Sales Price/Rate, check the Is Taxable box if you are collecting sales tax for this Item and select the Income account from your chart of accounts.

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Let’s add an Inventory item. Let's discuss the difference between an Inventory and a non-inventory item.

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Products and Services

If this is an item you purchase from a vendor and sell to your customers, enter the Purchasing Information, Cost and Expense account from your chart of accounts.

Non-Inventory Item

Non-Inventory Items are products we sell to customers without tracking quantity on hand.

We purchase them specifically for jobs and projects. This type of item gives us the ability to track purchase orders without having to keep track of Inventory.

Enter the Name of the Inventory item, SKU # if applicable, Upload a photo of the product, and organize products By category.

Note: This item type can be changed to Inventory, Service, or Bundle. Once you change this type to an Inventory Item, you cannot change it again.

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Some products require purchasing information which posts to expense accounts (when used in a bill, expense or check). It is very important to understand how bills assist in adjusting quantities in inventory.

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Products and Services

Non-Inventory Item

Enter the Sales information for your new Non-Inventory Item. The description will flow to the sales receipt or invoice when you sell the product. Enter the Sales price/rate, check the Is taxable box if you are collecting sales tax for this item and select the Income account from your chart of accounts.

If this is an item you purchase from a vendor and sell to your customers, enter the Purchasing information, Cost and Expense account from your chart of accounts.

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Note: The income account is set to Sales of Product Income and the expense account is set to Cost of Goods Sold.

This is how we connect items to the chart of accounts. Every time the item is sold in a sales receipt or invoice or purchased through a bill, check or expense, we can track the history of each item.

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Products and Services

Service Item

A Service Item is used to track all services you provide customers, such as: Labor, Monthly Gardening, Repairs, etc…

Enter the Sales information for your new Service Item. The description will flow to the sales receipt or invoice. Enter the Sales Rate per hour or flat fee, uncheck the Is Taxable box for this item and select the Income Account from your chart of accounts.

Note: The purchase information does not typically apply to service items. Simply uncheck the box “I purchase this product/service from a vendor”.

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Service items require an income account and do not typically require purchasing information.

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Products and Services

Bundle

A Bundle is made up of individual products or services, like an assembly or finished good made up of multiple parts. For example, a landscaper may perform multiple services and invoice the customer as a bundle. Landscaping Package can include several services. In this example we have bundled Gardening and Trimming as a Landscape Package.

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Let’s discuss the Bundle item.

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Products and Services

Search Products and Services

Use the search and filter features to find specific items. You can filter by the status active, inactive and all. Filter by Status, Type, and Category.

Edit Products and Services

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Click Edit to change information for a Product/Service.

Click the down arrow to duplicate, inactivate or run a report for a Service or non-inventory Product. Inventory Products will also include adjust quantity or starting value.

Search or Edit Items

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Beginning Balances

It is important to verify or enter beginning balances and historical data. Your accountant can assist you in using a journal entry or you can add beginning balances when adding accounts to your chart of accounts list.

If you have converted data, then you would have compared a Balance Sheet and Profit & Loss Statement (set for all dates and accrual basis) in QuickBooks® Online with the same reports in the accounting application you were using.

Enter beginning balances when setting up a new bank account, credit card and other assets/liabilities. In this example a new bank account was added with a beginning balance of $5,000.00. The beginning balance is posted to the bank register (debit) and a default account, Opening Balance Equity (credit).

Note: Accounts Receivable (customer invoices) and Accounts Payable (unpaid bills) should be entered individually to match beginning balances.

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Beginning Balances are important when setting up a new company file. If you converted data you should already have beginning balances. Remember to review your Balance Sheet (Accrual Basis) to confirm balances are correct.

Important note: Enter open invoices and unpaid bills to add accounts receivable and accounts payable balances.

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Historical Information

Entering Historical Information

When entering historical information use the following process:

Accounts Receivable – enter transactions (invoices, credit memos, payments and deposits) in the same order and date they were created or received. This process creates a historical record of transactions by customer.

Invoice – Click the Plus (+) icon-> Invoice and enter each invoice sent between your start date and today. Be sure to use the correct dates as well as the Products and Services List.

Credit Memos – Click the Plus (+) icon-> Credit Memo to add customer credits given between your start date and today.

Receive Payment – Click the Plus (+) icon-> Receive Payment and enter all payments received by customers between your start date and today. When payments are received they are posted to a default holding account known as Undeposited Funds.

Bank Deposit – Click the Plus (+) icon-> Bank Deposit to select payments and post deposits to the bank register. This is a very important step intended to group payments that match the deposit sent to the bank. This step clears out the Undeposited Funds holding account.

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Review the information on how to go about entering historical transactions into QuickBooks® Online.

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Historical Transactions

Bank Transactions – If you are entering historical transactions for more than a one-month time frame, enter the transactions one month at a time and reconcile all bank and credit card accounts before going on to the next month.

There are two ways to enter historical bank transactions, manually and through web connect.

Use the following process to enter Bank Transactions:

Manually enter all checks – Plus (+) icon-> Check and enter all checks posted one month at a time.

Manually enter debits – Plus (+) icon -> Expense and enter all debits posted to the bank one month at a time.

Web Connect the bank account to QuickBooks® Online – Dashboard -> Connect Account and follow the setup process. Use caution when selecting the period of time to download transactions to avoid duplicate transactions.

Complete Bank Reconciliation – Gear icon> Reconcile. Deposits and bill payments should already be posted to the register.

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Setting up bank feeds is typically a smooth, streamlined process. If you need additional help, contact customer support at your local bank.

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Section 2 Practice Test

Which of the following statements is not true about Products and Services?

Service items can be changed to other types

You can setup Inventory, Non-Inventory, Service and Bundle types

Inventory types can be changed to another type

You can setup and manage categories to group products and services

How would you set a closing date and password?

Gear->Account and Settings->Company

Gear->Account and Settings->Chart of Accounts

Gear->Account and Settings->Advanced->Accounting

Gear->Account and Settings->Advanced->Automation

What type of account would you use to setup a new vehicle loan?

Long Term Liability

Asset

Current Liability

Expense

What product type would you use for tracking sales for products or services you do not keep in inventory?

Service

Non-Inventory

Other Charge

Inventory

What should you do when you need to inactivate an account and it has historical data?

Copy

Merge

Edit

Delete

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1. C 2. C 3. A 4. B 5. D

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Section 2 Practice Test

Where would you go to setup an external accountant?

Gear->Manage Users->Invite Accountant

Gear->User Profile

Left Navigation Bar->My Accountant->Invite

Both A and C

How can you add multiple windows to work in different areas of your data file simultaneously?

Gear->Attachments

Gear->Custom Form Styles

Right Click browser tab->Duplicate

None of the above

What is the purpose of subaccounts?

To track classes or locations

To group accounts in a logical order

To track expenses by class

All of the above

Where would you go to manage sales tax?

Customers->Sales Tax->Manage Sales Tax

Gear->Account and Settings

Left Navigation Bar->Taxes->Sales Tax

Left Navigation Bar->Sales

What category in the chart of accounts is used to post beginning balances?

Open Balance Equity

Retained Earnings

Ask My Accountant

Beginning Balances

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6. D 7. C 8. B 9. C 10. A

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Section 3 Custom Reports

Balance Sheet

Profit & Loss

Audit Log

Ask My Accountant

Company Snapshot

Online Training

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Section 3 is all about reports. Let’s discuss and customize reports that help us manage our business. Being able to rely on the accuracy of the data and understanding reports is key to managing cash flow and profitability.

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Section 3 Objectives

Upon completion of section 3 each participant will become familiar with the following objectives:

How to save and group Custom Reports.

How to setup and review a Balance Sheet.

How to setup and review a Profit & Loss.

How to review an Audit Log.

How to create a report and utilize Ask My Accountant.

How to access and view the Company Snapshot.

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Let’s discuss the objectives for section 3:

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My Custom Reports

Customizing and viewing reports on a regular basis will ensure the accuracy of your company data, improve your cash flow, and help you make better management decisions.

The My Custom Reports section allows you to save custom reports in groups and streamline the time it takes to review reports daily, weekly, monthly etc.

The Balance Sheet and Profit & Loss are two very important reports. The Balance Sheet is often overlooked by business owners. This reports displays assets, liabilities, and equity. It is a snap shot of your company’s net worth and links to your Profit & Loss Report.

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Click Reports in the Left Navigation Bar.

Click All Reports

Click Business Overview

Click Balance Sheet

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Let’s visit the Reports Center where we will focus on key reports and

how to add custom reports to organized groups.

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My Custom Reports

Balance Sheet

There are several ways to filter the data for your custom reports. Change the Report Period, Display Columns, Show non-zero or active only, change the Accounting Method, or Compare Periods.

The Collapse Option consolidates all sub-accounts balances with the main account. The Expand option displays all sub-accounts balances. Sort by ascending or descending, or Add Notes. Click the appropriate icon to Email, Print or Export a report.

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Click Customize.

Let’s customize a Balance Sheet. Again, one of the most overlooked reports by small business owners.

Do you believe you now know the difference between the Accrual and Cash accounting methods? If not, we can quickly review again.

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My Custom Reports

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Click Rows/Columns to change the way Columns are displayed, Show non-zero rows and columns, or add Period Comparisons.

Click Filter to select specific Customers, Vendors, or Products/Service items to be displayed.

Click Header/Footer to change the Report Title, remove information displayed and change the alignment of the report.

Click Run Report.

Let’s review how to customize reports.

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My Custom Reports

Click Save Customization.

Name your custom report or use the default name, add this report to a group, or share it with a coworker. Organizing your reports in groups will save time locating and reviewing your favorite reports. Click Save.

Now simply click on Reports->My Custom Reports to quickly access your customized Balance Sheet.

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We encourage business owners to use reports to manage their business. It is one thing to be a data entry robot and another to use the power of reports to manage a business.

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My Custom Reports

This sample displays the assets portion of the Balance Sheet. In order to rely on your financial data it is important to verify that all asset account balances are accurate.

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Here is a sample Balance Sheet. Let’s take a stroll through Assets. Did we complete all bank reconciliations?

Does our Accounts Receivable match the Accounts Receivable Summary Report?

Why do we have a balance in Undeposited Funds?

Where is the accumulated depreciation?

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My Custom Reports

This sample displays the Liability and Equity sections of a Balance Sheet. In order to rely on your financial data it is important to verify that all Liability and Equity account balances are accurate.

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Let’s take a stroll through Liabilities and Equity.

Have the Credit Cards and Loans been reconciled?

Are the current Liabilities accurate?

Do the total Assets match the total Liabilities plus Equity?

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My Custom Reports

Profit & Loss

The Profit & Loss report is an accumulation of income and expense for a period of time. At the end of each year the net profit or loss rolls into the equity section of the Balance Sheet. Each new year starts with a zero balance for income and expenses.

Click Reports in the Left Navigation Bar->Reports->All Reports->Business Overview.

Click Profit and Loss % of Total Income.

Note: Repeat the customization process used to create the Balance Sheet and add the following:

Under General change the Negative Numbers to parenthesis and check the box Show in Red.

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Let’s customize a Profit & Loss statement. We will use the same process as the Balance Sheet. It may be wise to show negative numbers in red so they stand out on the report. This can be helpful for users learning to read reports.

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My Custom Reports

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Note: Remember to click Save Customization and add this report to your new report group in My Custom Reports.

As we review the Profit & Loss Statement look for negative numbers and verify that the Net Income matches the Balance Sheet Net Income in the Equity section.

Make sure you are looking at both reports with the same accounting method and period of time.

Notice we excluded cents and collapsed the report in the customization options.

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My Custom Reports

Fraud prevention is a growing topic. Many business owners have experienced this first hand. Implementing fraud prevention policies, processes and procedures can help detect and prevent fraudulent activity.

Biz Q&A:

How do you prevent fraud from occurring in a business?

How do you identify areas where the likelihood of fraud is the greatest?

How do you protect your business assets and cash?

Did you know that businesses with strong internal controls in place have more accurate financial statements?  

Important Fact:

According to the Association of Certified Fraud Examiners, the average business will lose approximately 7% of revenues due to employee theft. Small businesses have a 38% greater amount of fraud than larger companies.

Let’s view and save an Audit Log in My Customized Reports.

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Let’s discuss the importance of fraud prevention and detection.

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My Custom Reports

Audit Log

The Audit Log report is a good way to view activity by user. This is a great training tool used to enforce accurate data entry. The Audit Log is also a way to detect fraudulent activity.

Click Reports->All Reports->Business Overview->Audit Log.

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Click the Filter button to search historical transactions by Users, Dates or Events.

The audit log records activity for each user. This log can be used to detect fraudulent activity or as a training tool.

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My Custom Reports

Audit Log

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Notice the filter criteria is set for a specific user and the historical data indicates when he logged in and out, as well as specific transactions that were edited by Craig Carlson.

Click the Gear icon to select columns to view.

Click View to see details for a specific transaction.

The Audit Trail records activity for each user. This log can be used to detect fraudulent activity or as a training tool.

 

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My Custom Reports

Ask My Accountant

This report can be a very helpful tool. It is used to post transactions when the user is not sure which category to use. The memo field allows the user to post notes and questions for their Accountant. It can be a great way to train a new bookkeeper or business owner.

Click on Accounting in the Left Navigation Bar->Chart of Accounts tab. Locate Ask My Accountant in other expense type, then click Run Report.

Click Customize->Header/Footer to change the Header to Ask My Accountant.

Change the Report Period to All Dates then click Run Report. Remember click Save Customization to save your report in My Custom Reports.

Notice the Accountant’s response in the Memo/Description field to post the transaction to Fixed Assets/Computer Equipment.

Note: It is important to clear up all transactions on this report before year end and especially before filing a tax return. This is a temporary place holder for transactions that need more information to post in the correct account.

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Ask My Accountant is a great way to learn the proper categorization of transactions and communicate with your accountant.

You can also create this custom report using the General Ledger.

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My Custom Reports

Company Snapshot

This report is a snapshot of your company. It is great if you like to use flowcharts and graphics to view your company data. Change the period of time to view Income and Expenses by month, quarter, or year. Click Reports->All Reports->Business Overview->Company Snapshot.

Run a Previous Year Income and Expense Comparison by month or quarter.

Note: This report includes a list of customer and vendor balances.

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You can see who owes you money and who you owe at a glance.

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Speed is Critical to Positive Cash Flow

Business Tip: Cash flow includes all transactions that go in and out of your bank accounts. Some transactions will post to the Balance Sheet and some will post to the Profit & Loss.

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Any event that slows down the

clock, thereby interrupting the process, hurts cash flow.

Think of the cycle as a clock.

Cash Flow is generated by the business cycle.

The Business Cycle

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The proper use of QuickBooks will significantly increase efficiencies and the speed of the business cycle.

What is the business cycle and how does it directly effect cash flow?

What is the difference between cash flow and net profit?

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Section 3 Practice Test

You track invoices by customer, which accounting basis will allow you to see an Accounts Receivable balance on the Balance Sheet?

Accrual Basis

Cash Basis

Both A and B

None of the Above

You have several reports you want to memorize and organize, where would you save them?

File->Reports->Memorized Reports->Create Group

Left Navigation Bar->Reports->My Custom Reports

Left Navigation Bar->Reports->Management Reports

Report Center->Create New Report Group

What report can you use to review transactions by user?

General Ledger

Reconciliation

Trial Balance

Audit Log

 

Which report would you use to review income and expenses?

Profit & Loss

Cash Flow Statement

Balance Sheet

Payroll Summary

Which category would you choose when you are not sure how to keep track of certain transactions?

Retained earnings

Office Expense

Ask My Accountant

Open Balance Equity

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Section 1 Practice Test Answers: 1. A 2. B 3. D 4. A 5. C

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Section 4 Accounts Receivable

Customer Center

Sales Receipts and Invoices

Receive Payments

Bank Deposits

Credit Memos

Apply Credits

Refund Receipts

Sales and A/R Reports

Online Training

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In section 4 we will walk through the Accounts Receivable process. Maintaining Accounts Receivable best practices is vital to healthy cash flow.

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Section 4 Objectives

Upon completion of section 4 each participant will become familiar with the following objectives:

Overview of Accounts Receivable.

How to correctly use Customer and Accounts Receivable related accounts and settings.

How to use the Customer Center.

How and when to use a Sales Receipt vs. an Invoice.

How to receive payments and record deposits.

How to use credit memos and apply credits.

How to issue Refund Receipts to customers.

How to view and save Sales and Accounts Receivable related reports.

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Let’s discuss the objectives for section 4:

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Accounts Receivable

In the Accounts Receivable section we will discuss the importance of managing open invoices owed to you by your customers. You would be amazed how costly this process can be and the impact it has on your cash flow.

Biz Q&A:

Why do you think it is important to manage your Accounts Receivable?

Why do you think business owners should have an Accounts Receivable and Collections Policy?

Wow Fact:

According to the Harvard Business Review, here is an average of what receivables cost a company:

30 day – 1.82 %

60 days – 9.20%

90 days – 17.74%

120 days – 26.71%

“Success is a few simple disciplines, practiced every day; while failure is simply a few errors in judgment repeated every day.”

- Jim Rohn, American Entrepreneur

Let’s view and save an A/R Aging Detail report in My Customized Reports.

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Why is it so important to closely manage Accounts Receivable? Why is it important to develop a policy for collections?

Creating a Collections Policy is a crucial component of healthy cash flow.

The longer the invoices sit unpaid, the more costly it becomes to collect the funds.

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Customer Center

The Customer Center includes maintaining customer lists, adding invoices, receiving payments, and viewing transactions related to your customers.

Click Sales->Customers to access the Customer Center. Click the Invoices tab to view open invoices and manage invoices. Click the drop-down arrow to select from a list of options such as: Send Reminders, Create Statements, Invoices, Sales Receipts, and Estimates.

Use Batch Actions to create statements or email

several invoices at one time. The search field is a quick way

to find a customer. Click the Gear icon to edit the way

columns are displayed.

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Let’s explore the customer center. There are several task options available.

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Customer Center

Add Customer

Click New Customer (top right of your screen)

Enter Company Name and other detail you have on file.

If this is a sub-customer, click the box is sub-customer and choose the main customer from the drop down list. Choose to bill the parent customer or sub-customer directly. This can be useful when tracking information by customer jobs.

Note: If you are printing checks, the display name can be different than the Print on check as name. Notice the Attachments tab where you can store documents for your customers.

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Next we will add a new customer. Notice you can add notes, tax info, payment and billing info, and/or attachments to your customer center.

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Customer Center

The Notes Tab provides an area to track private notes for a specific customer.

The Tax Info Tab is where we indicate if a customer is tax-exempt. Customers are assumed to be taxable by default. If they are tax-exempt, enter their tax id number here. This is also where we enter the default state tax code.

The Payment & Billing Tab is where you enter the customer’s preferred payment method, invoice delivery method, payment terms and opening balance, if there is one.

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Enter any notes pertaining to the customer and their resale #, if applicable. Enter payment and billing preferences.

Finally enter their terms, preferred payment and preferred delivery methods.

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Customer Center

Edit Customer

Editing your customer information is important to ensure all sales receipts and invoices are sent to the accurate location or email address.

From the Customer Center,

Click on the Customer Name you wish to edit.

Click the Edit button to open the customer information window.

Click Save when done.

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Here is how you Edit a Customer.

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Customer Center

Each customer has a transaction list and customer details tab where you can view transaction history an customer information. You can print, export to excel, or use the Gear icon to change the way the information is displayed on the screen.

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Once you click on a customer from the list you have the option to Search by Name or Company.

Sort by Name or Open Balance.

Collapse the list by clicking the Bar/Arrow icon or click the Plus/+ icon to add a new customer.

Additional features when editing a customer

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Customer Center

Make Inactive

Making a customer inactive does not remove them from the system. You will have the option to view inactive customers in the Customer Center. Maintaining your customer list is very useful and cuts down on time searching for customers while entering transactions.

From the Customer Center click the Customer you would like to make inactive.

Click Edit. Click the Make Inactive button.

Note: A warning message will appear if there is an outstanding balance for a customer you are trying to inactivate. An adjusting transactions will be created if you click yes.

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When we make customers inactivate, they still exist in our company data file and we have the ability to re-activate them at any time.

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Customer Center

Merge Customers

Merging customers is useful when there are duplicate names in the customer list.

From the Customer Center, click the Customer you intend to keep.

Click Edit and copy (Ctrl + C) the customer display name, then click cancel.

Click on the Customer you intend to merge.

Click Edit and paste (Ctrl + V) to replace the customer display name with the correct name.

Click Save.

A Please Confirm warning box will appear, click Yes to confirm. The old customer will be removed from the list and remain in an inactive status.

Note: The merge process cannot be undone.

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Merge duplicate customers.

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Create Sales Receipt

Sales receipts are used to record income for transactions that are after the fact. You have already collected the payment and do not expect to collect anything in the future for this transaction.

Click the Plus (+) icon.

Click Sales Receipt.

Enter or verify the following information:

Customer Name, Email, Sale Date, Product or Service, Qty, Rate, Amount and Tax.

Add an invoice message or statement memo. Verify county and percentage for sales tax if applicable. Enter the payment information and complete the deposit.

Note: You have the options to print or preview, recur, customize and attach documents.

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We use invoices when we expect to be paid in the future. We use sales receipts to record completed sales transactions. Sales receipts require a two step process where Invoices require three steps.

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Create Invoices

Invoices are used to record sales of products and services when we carry customer balances and receive payments based on terms.

Click the Plus (+) icon.

Click Invoice.

Enter the following information:

Customer name, email, invoice date, product or service, quantity, rate, amount and tax.

Add an invoice message or statement memo. Verify county and percentage for sales tax if applicable.

Note: You have the options to print or preview, make an invoice recurring, customize

and drag/drop documents from this window.

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Next we will create an invoice. Remember to enter information top to bottom/left to right. This will help to avoid missing important fields.

Note: If billable time and expenses is turned on, you will see all billable expenses to the right of the window when creating an invoice.

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Receive Payments

Receiving full or partial payments against open invoices is part of the accounts receivable management process. Having accurate customer balances is key to avoiding messy cleanup and cash flow issues.

Note: Always receive the amount actually received against the appropriate invoice. This will ensure that the invoice is closed out properly. If a partial payment is received, then a balance will remain on your Accounts Receivable Aging report for that customer.

If you use Square or PayPal merchant fees are deducted each transaction. Other merchant services will deduct their fees at the end of the month. Not to worry! Merchant fees will be addressed in the Bank Deposit process.

Undeposited funds is simply an asset account that acts like a clearing account. When payments are posted to undeposited funds, they sit in this account until a deposit is made to offset the balance.

When a payment is received Undeposited Funds is debited and Accounts Receivable is credited. When a deposit is made, the bank account is debited and Undeposited Funds is credited. Undeposited funds should ultimately have a zero balance.

It is recommended you select Undeposited Funds for the Deposit To box.

This will allow you to group cash, checks and credit card payments to match the deposit sent to the bank. It is very important to match deposits in QuickBooks to the deposits posted at your bank. This will help to create a more efficient reconciliation process.

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You can have the payment directly posted (deposited) into the checking account or grouped with other undeposited funds.

The Undeposited Funds account allows us to group our receipts or payments into one deposit amount. This makes it much easier to reconcile our bank account when the deposit shown in QuickBooks® Online is for the same amount as the deposit on our bank statement.

Are you using merchant services to create a fast and easy way to collect money from your customers?

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Receive Payments

Business Tip: Few industries continue to carry receivables because they quickly eat up cash flow and jeopardize a company’s ability to efficiently operate.

If you are not currently accepting electronic payments, you should consider getting set up with a merchant services account, a critical component of controlling cash flow. Intuit, the maker of QuickBooks, provides merchant services that fully integrate into QuickBooks. If interested, visit https://quickbooks.intuit.com/payments

Get Set-Up to Accept Payments Anytime, Anywhere

The ability to collect money owed at the time services are rendered or products are sold has a dramatic impact on cash flow. Research shows that credit cards increase the probability, speed and size of customer purchases. Electronic payment methods provide a guarantee you will be paid. Accepting credit cards can increase sales by enabling impulse buys. Reduce time and money spent on the billing process, collections, and more…

Payments can be accepted anytime, anywhere and QuickBooks® can be updated at the time of the transaction.

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If you are need of merchant services be sure and compare rates among reputable service providers.

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Receive Payments

Click the Plus (+) icon.

Click Receive Payment

Enter the following information:

Customer name, date, method, reference and deposit account. Select invoices and verify total received.

Verify the invoices checked match the payment stub or backup.

Notice the Find Invoice No. and Filter feature.

Click Save and Close or Save and New.

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Let’s discuss undeposited funds and how it is used to group deposits. Undeposited funds gives us the ability to adjust for merchant fees in the deposit process.

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Bank Deposits

Creating bank deposits is a very important step that follows a Sales Receipt or Receive Payment and are often overlooked. This can lead to a compounding issue with undeposited funds and is costly to cleanup. The bank deposit transaction is where we account for merchant fees and vendor refunds.

Click the Plus (+) icon.

Click Bank Deposit.

It is very important to select the correct Bank Account for each deposit. Some businesses have multiple accounts. Notice there are other payments waiting to be deposited and we will post a separate deposit for cash and check payments because credit card payments are typically batched separately or posted individually. Our goal is to match the deposit posted to the bank account. In this example we are depositing a Square payment to the checking account. We received the total payment to clear out the invoice. We are not done yet!

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When receipts are posted to the Undeposited Funds account, we must group them into a deposit so that they will clear out and post to our bank account.

Select the receipts that will be included in this deposit. We want this deposit amount to agree with the actual deposit slip you take to the bank.

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Bank Deposits

At the bottom of the Bank Deposit screen is a section to Add New Deposits. This is used

for adjustments, merchant fees, vendor refunds and any other deposits not related to customer sales receipts or payments received.

Enter the account Merchant Service Fees, Square for the Ref No. and enter the merchant fee as a negative number.

This will deduct the merchant fee from the total deposit and display the actual amount that was posted to the bank.

You may need to add a new account: Use Category Type “Expenses”, Detail Type “Bank Charges” and Account Name “Merchant Service Fees.”

Bank Account and Merchant Service Fees Expense will be debited and Undeposited Funds will be credited.

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This is a where we adjust for merchant fees for credit card deposits.

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Credit Memos

Credit Memos are used to clear out uncollectible invoices, to clean up odd transactions in accounts receivable. Use the open invoice report to help keep A/R accurate.

Click the Plus (+) icon.

Click Credit Memo

You will need to review the invoice you are trying to clear out, in order to create an accurate credit memo.

Enter the following information:

Customer, date, and product or service being credited, and verify amount.

Click the Print or Preview link if you want to print the credit memo to deliver manually to the customer or Save and Send if you want it emailed to the customer.

Note: The credit will now appear in the customer’s account balance.

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It is important to know the difference between cash basis and the use of credit memos, versus writing off uncollectible invoices as a bad debt expense on the accrual basis.

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Apply Credits

Applying existing credits to open invoices can be accomplished by receiving a zero payment and selecting both the invoice and credit. Another method is click Account and Settings->Advanced Settings->Automation->Automatically Apply Credits. This method will automatically apply credits to the oldest open invoice.

Click the Plus (+) icon.

Click Receive Payment.

Enter the following Information:

Customer and date. Check off both the invoice and credit memo and verify that the total payment received is zero.

Note: Verify the customer balance is correct and review an Open Invoice report to confirm there are no errors, outstanding invoices or credit memos.

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When a customer with a credit balance places an order, we can easily apply the existing credit to the new invoice.

Receive a zero payment to apply an existing credit to an open invoice.

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Refund Receipts

There may be a time when you will need to refund a customer. Using Refund Receipt is the best method.

Click the Plus (+) icon.

Click Refund Receipt.

Enter the following information:

Customer, Date, Payment Method, Refund From, Product/Service, etc. Once you choose the bank account you can check Print Later or Print or Preview link at the bottom of the screen. Click Save and Close or Save and Send.

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On rare occasions it is necessary to refund a customer.

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Sales and (A/R) Reports

Now that we have mastered the Accounts Receivable section of this training, we are ready to save customized reports that support the 80/20 rule and help us manage our Accounts Receivable.

Sales

Let’s take a look at reports related to sales.

Click Reports in the Left Navigation Bar.

Click All Reports.

Click Review Sales.

Recommended Reports are as follows:

Sales by Customer Summary - Informs us of the top 20% of our customers that bring in 80% of our revenue.

Sales by Product/Service Summary - Provides a historical glimpse of the best selling products and services for a period of time. This report includes Quantity, Amount, % of Sales and Avg. Price, COGS, and Gross Margin.

Review the sales reports and save your favorites to My Custom Reports. (See Section 3)

Note: Customize these reports by changing the sort option to “Total in descending order”.

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Let’s take a look at few sales reports and save them in “My Custom Reports”.

Let’s find out who our highest paying customer is or best selling product.

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Sales and (A/R) Reports

Accounts Receivable

Let’s take a look at reports related to Accounts Receivable.

Click Reports in the Left Navigation Bar Menu.

Click All Reports.

Click Manage Accounts Receivable.

Recommended Reports are as follows:

A/R Aging Detail - Informs us of the outstanding balances for our customers and whether they are current or past due. Remember, the number of days it takes to collect a payment has a direct effect on cash flow and the older the invoices become, the more costly the collection process becomes.

Open Invoices – Provides open invoice detail for each customer. This is a great report to use to cleanup your accounts receivable.

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Let’s review a few Accounts Receivable reports and save them in “My Custom Reports”. We may need to start a collections process after reviewing our A/R Aging Detail. The 80/20 rule and collection statistics remind us of the importance of these reports.

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Statements

Statements are typically sent to customers with outstanding invoices. This process should be part of your Accounts Receivable/Collections Policy. There are two ways to populate statements. The first option is as follows:

Click the Plus (+) icon.

Click Statement from the “Other” List.

This is a basic statement that will populate

for all customers.

A Balance Forward Statement shows all activity between your start and end dates, plus the balance from the prior period.

An Open Item Statement shows only items that have not yet been paid.

A Transaction Statement shows each transaction and the total amount billed and received for the period, instead of a running balance. This option is especially useful for the year-end contribution statements that non-profits send out.

Use the Statement Management section to select customers, edit delivery method and preview statements before they are sent.

In the following screens:

Select Statement Type and Statement Date.

Select Customer Balance Status.

Set Start and End Dates.

Select Recipients you would like to send statements to.

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Another important function of the collection process is to send statements.

Statements provide summarized or detailed balances owed by clients or customers.

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The second option for populating statements is more specific to the customer’s with outstanding balances.

Click Sales->Customers.

Select the Customers you want to send statements to.

Click Batch actions->Create Statements.

Select Statement Type.

Select Statement Date.

Select Start and End Dates.

Click Print or Preview to review all statements.

Note: Click the tab Missing email address to add emails on the fly.

Statements

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Let’s preview the statements.

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Section 4 Practice Test

Where would you go to batch email open invoices?

Sales->Invoices

Sales->Customers

Gear->All Lists

None of the above

Which feature is available from the Customer Center?

Add/Edit Multiple

Manage Customer & Vendor Profiles

Receive Payment

Enter Bills

Which is the best option when you need to remove an uncollectible invoice?

Change the original invoice

Credit Memo

Delete Invoice

Create New Invoice

What report would you choose to determine your top selling customers?

Open Invoice Report

Profit & Loss

Sales by Item Detail

Sales by Customer Summary

You sold product to a customer and received payment at the time of sale. Now you need to record it in QuickBooks®, which form would you use?

Bill

Deposit

Sales Receipt

Check

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1. A 2. C 3. B 4. D 5. C

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Section 4 Practice Test

You received payments for multiple invoices, now you need to deposit them. Where do you go next?

Left Navigation Bar->Banking

Sales->Customer->Receive Payment

Plus Icon->Receive Payment

Plus Icon->Bank Deposit

Which report would you use to determine outstanding customer balance summary?

A/R Aging Summary

Open Invoices

A/P Aging Summary

Unpaid Bills Report

You just opened the mail and need to post 3 payments for open invoices, where do you go to record the payments?

Gear->Make Deposit

Plus Icon->Receive Payments

Plus Icon->Sales Receipt

Search Icon->Create Invoice

Your customer overpaid an invoice and you need to refund the money, which form do you use?

Sales Receipt

Invoice

Refund Receipt

Credit Memo

You received several payments from customers using square merchant services, where do you adjust the merchant fees when you post the deposit?

Bank Deposits

Edit the Sales Receipts

Edit the Invoices

Write Checks

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6. D 7. A 8. B 9. C 10. A

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Section 5 Accounts Payable

Vendor Center

Create Expense

Create Check

Create Bills

Pay Bills

Vendor Credits

Apply Vendor Credits

Print Checks

A/P Reports

Online Training

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In Section 5 we will walk through the Accounts Payable process. Paying vendors timely and taking advantage of discounts can improve cash flow.

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Section 5 Objectives

Upon completion of section 5 each participant will become familiar with the following objectives:

Overview of Accounts Payable

How to turn on/off Accounts Payable related accounts and settings

How to use the Vendor Center

How and when to create and Pay Bills

How to create and apply Vendor Credits

How to Print Checks

How to view and save Accounts Payable related reports

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Let’s discuss the objectives for section 5:

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Accounts Payable

In the Accounts Payable section we will discuss the importance of managing your bill payment process and taking advantage of discounts your vendors offer. You will be amazed at the impact this process has on your cash flow and how developing a policy reduces potential fraud.

Biz Q&A:

Why do you think it is important to manage your Accounts Payable?

Why do you think business owners should have an Accounts Payable policy?

WOW FACT:

According to JPMorgan, 60% of organizations were exposed to attempted or actual payments fraud in one year alone.

The typical financial loss as a result of payments fraud was $23,100 per business.

The lack of internal controls and ineffective Accounts Payable processes can end up costing the business in fraudulent payments, double payments, late fees, lost discounts, additional allocation of labor to locate invoices, etc. Also, we will explain how the Accounts Payable process can affect vendor relationships i.e. reduced credit, requiring payment upfront, and reduced payment terms.

Let’s view and save an A/P Aging Detail in My Customized Reports.

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Why do you think it is important to implement Accounts Payable best practices?

Why do you think business owners should have an Accounts Payable policy?

It is in a company’s best interest to keep a close eye on outstanding amounts due to vendors or suppliers. The goal is to hold on to our cash for as long as possible, without incurring late fees. Taking advantage of discounts by paying early can also help to retain cash. Maintaining cash flow is key to a healthy business.

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Vendor Center

Click Expenses->Vendors in the Left Navigation Bar to access the vendor center. Here we will view open and overdue bills, maintain vendor information and view historical transactions. Use the search field Find a Vendor or Company, email vendors directly by clicking the drop-down arrow for Batch Actions, or click prepare 1099s.

Note: The 1099 feature is only available in the Plus subscription.

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Click the drop-down arrow in the Action column to create bills, expense, write checks and more.

Click the Gear icon to add and remove columns displayed.

Let’s start with the Vendor Center. Notice how you can monitor vendor activity all on one window.

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Vendor Center

Add Vendor

Click New Vendor

Enter Company Name and other detail you have on file.

Use the W-9 form on file to enter the Business ID No. and check the Track payments for 1099 box for all vendors you are required to file 1099s.

The Notes section provides a private area to track important information for a vendor.

Notice the Attachments tab where you can store documents.

Note: Fill in the terms box if you enter and pay bills.

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Add a new vendor. Here you can add notes and attach documents. Be sure to enter 1099 tax ID information based on the W-9 forms your receive from vendors who provide a service during the year.

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Vendor Center

Each vendor has a Transaction List and Vendor Details tab where you can view transaction history and vendor information. Choose to print or export transaction history to excel.

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Click on a Vendor from the list in the Vendor Center. Use the Bar/Arrow to Search by Name or Company.

Sort by Name or Open Balance.

Collapse the list by clicking the Bar/Arrow icon or click the Plus/+ icon to add a new vendor.

Select transactions, then click the drop-down arrow for Batch Actions to recategorize transactions.

Click the drop-down arrow for Filter to sort by Type and Date.

Additional features when editing a vendor.

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Vendor Center

Edit Vendor

Click on the vendor in the Vendor Center you wish to edit then click the Edit button to open the vendor information window.

Make Inactive

Select from the Action Column in the Vendor Center to

make a vendor inactive or edit the vendor and click the

Make Inactive button.

Merge Vendors

Edit the vendor you intend to keep, copy (Ctrl + C) the vendor name, then click cancel.

Edit the vendor you intend to merge, paste (Ctrl + V) to replace the vendor name with the correct name. Click Save.

A Please Confirm warning box will appear, click Yes to confirm. The old vendor will be removed from the list and remain in an inactive status.

Note: The merge process cannot be undone.

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Just like the customer center you can Edit, Inactivate or Merge Vendors.

Remember! The merge process cannot be undone.

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Create Expense

It is important to differentiate between checks and expenses. This makes a difference when the bank transactions attempt to find a match during the sync process in the banking center. Expenses are typically debits/ACH and credit card type transactions.

To enter expenses manually:

Click the Plus (+) icon.

Click Expense.

Enter or verify the following information:

Vendor Name, Bank Account, Payment Date and Reference Number.

Enter account, description, amount, determine if billable and assign the transaction to a customer or job.

Click Item details to enter Product/Service you are tracking. This section is typically used when tracking inventory related products. Click Save and New or Save and Close.

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Use the Create Expense option when entering Debits/ACH/Credit Card transactions.

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Create Check

Here is where we enter checks written manually or checks to be printed. Be sure to include the check number in the reference number field. Also, select check instead of expense. This makes a difference when the bank transactions attempt to find a match during the sync process in the banking center.

Click the Plus (+) icon.

Click Check.

Enter or verify the following information:

Payee Name, Bank Account, Payment Date and Check No.

Enter Account, Description, Amount, determine if Billable and assign the transaction to a Customer or Job.

Click Item Details to enter Product/Service you are tracking. This section is typically used when tracking inventory related products.

Click Save and New or Save and Close.

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Use the Create Check option to enter all manually written checks.

It is important to enter all manually written checks before importing transactions from the bank.

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Click the Plus (+) icon.

Click Bill. If you do not see bill as an option,

select the show more at the bottom of the window.

Enter or verify the following information:

Vendor Name, mailing address, terms bill date, due date and bill no.

Enter account, amount, determine if billable, apply sales tax and assign the transaction to a Customer or Job.

Click Item details to enter Product/Service you are tracking. This section is typically used when tracking inventory related products.

Click Save and New or Save and Close.

Note: Click Make Recurring if you want to memorize a bill and have it automatically post.

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Create Bills

Tracking bills and using reports can help improve cash flow, track vendor discounts, and avoid late fees.

Remember! Enter information top/bottom left/right to avoid fields that require information.

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Pay Bills

Click the Plus (+) icon.

Click Pay Bills.

Select the Payment Account.

Select the Payment Date.

Select the bills that you want to pay. If you need to make a partial payment, simply change the amount in the Payment column. Click the drop-down arrow to change the Filter criteria or click the Gear icon to change the number of rows being displayed.

If you are paying with a hand-written check, uncheck the Print later box method and click Pay Bills. If you are printing a check, select Print Later. Click Save and Print or Save and Close. After you select Save and Print, the Print Checks Setup window will appear. Simply follow the steps.

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Be sure to use the Bill Pay method when paying outstanding bills. This will avoid duplicating expenses and will clear out paid bills. Entering a manual check will not clear outstanding bills. You can also set account and settings to automatically apply bill payments.

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Vendor Credit

On occasion we will receive a credit from a vendor for returned merchandise or due to an error in billing. Tracking and applying vendor credits or discounts can impact your cash flow in a positive way.

Click the Plus (+) icon.

Click Vendor Credit.

Enter the following information:

Select a vendor, payment date, ref no, account, amount, billable, tax, customer or job.

Enter the expense in the Account field or click the Item Details if you are tracking inventory products. Click Save and Close.

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Keep track of Vendor Credits. This helps to improve cash flow during scheduled bill payments.

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Apply Vendor Credits

Tracking and applying vendor credits has a positive impact on cash flow.

Click the Plus (+) icon.

Click Pay Bills.

Select the Payment Account and Payment Date.

Select the vendor you wish to pay and the credit will appear in the credit applied column.

You can pay the balance or adjust the amount in the Payment column.

If the Gear->Account and Settings->Advanced->Automation->Automatically Apply Credits is turned on, the credit will automatically be applied to the oldest bill.

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You can manually apply credits or change the account settings to automatically apply credits.

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Print Checks

Whether you have manual or bill-payment checks waiting to be printed,

Click the Plus (+) icon.

Click Print Checks.

The Print Checks Setup window opens.

Before you print checks, you will need to walk through this 4 step process.

Select the type of checks you use: Voucher or Standard, load paper in printer, view preview and print sample. Finally check for alignment. Click No, Continue Setup.

Set up Adobe Reader

Follow the steps to download the latest version of Adobe Reader. Set Reader as the default viewer for PDFs in your browser, View Preview and print sample, and check for alignment. Click No, Continue Setup.

Fine-Tune Alignment

Use your mouse to drag the alignment of the amount grid.

Click View Preview and print sample. Click Close.

Click Finish Setup.

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Now that we have paid bills and manually entered checks to print later, we need to complete the printer setup.

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Print Checks

Now that the Print Setup is complete, go directly to the Print Checks window and select the checks you wish to print.

Click the Plus (+) icon.

Click Print Checks.

Select the Bank Account.

Select a Sort option.

Choose to Show all Checks to view manual and bill payment checks together.

Click the Gear icon to choose which columns you would like displayed.

Click Add Check to create additional checks to print.

Select the checks you wish to print.

Click Preview and Print.

Note: You can revisit and change the Print Setup at the bottom of the Print Checks window.

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View and print checks. It is important to select the correct bank account and check# when printing checks.

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Accounts Payable (A/P) Reports

There are several reports to support Accounts Payable. Let’s explore the options, then determine which reports are best for your company.

Click Reports in the Left Navigation Bar

Click All Reports.

Click Manage Accounts Payable

Review the reports and save your favorites in My Custom Reports. (See Section 3)

Recommended Reports are as follows:

A/P Aging Detail

Unpaid Bills

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Let’s review a few Accounts Payable reports and save them in “My Custom Reports”

You can use the unpaid bills report to help budget and plan for the next time you plan to pay bills.

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Section 5 Practice Test

Where would you go to print checks?

Plus Icon->Print Check

Expenses->Vendors

Gear->Custom Form Styles

None of the above

Which feature is available from the Vendor Center?

Add/Edit Multiple

Manage Customer & Vendor Profiles

Create Bill

Create Vendor Credit

Which is the best option when you need to adjust a balance for a previously entered bill?

Plus->Purchase Order

Plus->Vendor Credit

Plus->Bill

Change Original Bill

What report would you use to review outstanding bill detail?

A/P Aging Detail

A/P Aging Summary

Vendor Balance Summary

Unpaid Bills Report

You went to Office Depot and wrote a manual check for supplies and need to manually post the check. Where do you go?

Plus Icon->Print Check

Plus Icon-Expense

Plus Icon->Check

Plus Icon->Bill

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1. A 2. C 3. B 4. D 5. C

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Section 5 Practice Test

It is time to pay bills, where do you go?

Plus Icon->Expense

Plus Icon->Check

Plus Icon->Vendor Credit

Plus Icon->Pay Bills

You need to post historical credit card charges, where do you go?

Plus Icon->Expense

Plus Icon->Vendor Credit

Plus Icon->Check

Plus Icon->Bills

You just opened the mail received several bills, where do you go to record the bills?

Plus Icon->Expense

Plus Icon->Bills

Expenses->Vendors->Create Bill

Both B and C

Which report would you use to view a summary of outstanding vendor balances?

Unpaid Bills Report

A/P Aging Summary

A/P Aging Detail

Bill Payment List

You need to recategorize all expenses for a vendor, what do you do?

Vendor Center->Click the Vendor->Select Transactions->Batch Actions->Categorize Selected

Vendor Center->Edit Vendor

Accounting->Chart of Accounts

Gear->Account and Settings

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6. D 7. A 8. D 9. B 10. A

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Section 6 bank & Credit Card Accounts

Connect Bank and Credit Card Accounts

Bank Transactions

Transfer Funds

Reconcile

Bank Reports

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Section 6 – Now that we understand how transactions are entered manually, we will connect bank and credit card accounts and post bank transactions electronically.

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Section 6 Objectives

Upon completion of section 6 each participant will become familiar with the following objectives:

Overview of the banking center

How to connect bank and credit card accounts

How to transfer funds

How to reconcile bank and credit card accounts

How to access and view bank reports

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Let’s discuss the objectives for section 6:

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Bank & Credit Card Accounts

Connecting bank and credit card accounts to QuickBooks® Online is simple to do. You will need to understand how to manage the bank transactions center to avoid posting old and/or duplicate transactions. Although this is a great way to enter historical transactions, it is recommended that new users are comfortable entering transactions manually. Please seek help from your instructor or accountant to avoid costly clean up.

Click Dashboard in the Left Navigation Bar.

Click Connect Account.

Enter the bank name in the search field or click the appropriate icon. Follow the steps to connect your accounts. Once the connection is made, the bank will import the last 90 days of transactions. You may need to import historical data through the manual import process.

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When you have a new company file, QuickBooks® Online will ask you to connect your bank account.

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Bank Transactions

Manage bank transactions in the Banking Center.

Click Banking in the Left Navigation Bar.

The Banking Center window will appear. Click on the bank or credit card account you would like to manage. Checking has been selected and has 25 transactions to accept. You can add another bank account, upload a file or manage rules.

Note: Use the Manage Rule option to edit vendor information to assist in posting transactions accurately. For Example: Office Depot has a string of information for each store location. Office Depot XXXXXXXX. When you remove the XXXXXXXX for Office Depot in the Manage Rule window, all future transactions will recognize the name Office Depot in a transaction regardless of any string of information before or after the name. This is a great way to streamline the batch accept process.

Note: QuickBooks® Online will recall prior transactions and apply the information to all new transactions waiting to be accepted.

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You can create rules to manage transactions that automatically download to your data file.

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Bank Transactions

You can go directly to the bank register, review and accept new transactions, or view transactions already accepted/excluded in QuickBooks.

Click the For Review tab to accept, exclude or modify transactions. When you accept transactions they are posted directly to the bank register. Check all transactions you would like to accept, click Batch Actions then click Accept Selected.

To modify a transaction, click on it. It is important to verify that each transaction has a Vendor Name (this affects transaction related reports) and Account from the chart of accounts list. Memos are always helpful.

Click Add to post a single transaction or Split to allocate more than one account from the chart of accounts list.

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Accept or Exclude transactions. Caution! Be careful not to post duplicate transactions, especially after bank reconciliations have been complete.

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Transfer Funds

Many business owners have multiple bank accounts and setup automatic transfers between accounts. For example: A monthly transfer from checking to savings.

Click the Plus (+) icon.

Click Transfer.

In this example $500 is being transferred from Checking to Savings.

Select the Transfer Funds From Account. Select the Transfer Funds To Account.

Enter the transfer Amount. Enter Date of transfer. Add a memo or attach a supporting document.

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The Transfer Funds function is used for a transaction directly between two accounts, such as a transfer from a savings account to a checking account.

We can access the transfer funds function from the Plus (+) Icon. When the Transfer Funds window opens, enter the date, amount, transfer from account, and the transfer to account. It can be helpful to include a memo describing the purpose of the transfer.

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Bank Reconciliation

Reconciling your bank and credit card accounts is an important task to ensure that all transactions are accounted for, correct input errors and verify all outstanding transactions. Completing the bank reconciliation process for all financial accounts is key to accurate data and financial statements.

Click the Gear icon.

Click Reconcile.

Select the Account you wish to reconcile from the drop down list.

Refer to the Bank Statement to: Select the Statement Ending Date, verify the Beginning Balance and enter the Ending Balance.

Click Start Reconciling.

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Reconciling your bank statements on a regular basis is a very important step in keeping your financial reports accurate. Your accountant will expect all bank reconciliations to be complete before reviewing financials or processing a tax return.

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Bank Reconciliation

Now you are ready to reconcile the account.

Select Deposits and check off all Deposit and Credit transactions that appear on the bank statement. Verify outstanding transactions and make corrections as needed.

Select Payments and check off all Checks and ACH transactions that appear on the bank statement.

Verify outstanding transactions and research and make corrections as needed.

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Be careful to walk through each step listed on the next 2 slides as they are all critical components of a successful bank rec.

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Bank Reconciliation

Click Edit Info to change the ending balance or statement date.

Verify that the following matches the bank statement:

Beginning Balance.

Statement Ending Balance.

Total Payments.

Total Deposits.

Difference should be zero when complete.

Click the drop down arrow to choose one of the following options:

Finish Now to complete the bank reconciliation process.

Finish for Later to save your work and resume at a later time. Close without Saving to start fresh, your work will not be saved.

Now that we have completed a successful Bank Reconciliation. QuickBooks® you can click Done or View Report (a reconciliation report will open providing summary and detail information).

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Section 6 Practice Test

What option would you use to connect bank or credit card accounts from the Banking Center?

Add Account

Update->File Upload

Update->Manage Rules

None of the above

Which action would you take to make sure all income and expenses are entered correctly and match the monthly statements for your bank and credit card accounts?

Add Account

Import

Reconcile

Update

How would you move funds from one bank account to another?

Banking Center->Accept Transfer

Plus Icon->Transfer

Plus Icon->Bank Deposit

All of the Above

How do you manage default information for bank transactions that are downloaded?

Banking->Add Account

Banking->Manage Rules

Banking->Update

Banking->Match

Which reports are available when a bank reconciliation has been completed?

Statement of Cash Flows

Bank Register

Reconciliation Report

Balance Sheet

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1. A 2. C 3. D 4. B 5. C

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Appendix A Lists

All Lists

Recurring Transactions

Attachments

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Appendix A is all about managing lists, recurring transactions and attachments.

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All Lists

Lists are one of the basic features of QuickBooks® Online. Lists are a series of “like” information compiled into an organized directory. This helps save time and ensures that information is entered consistently and correctly.

Click the Gear icon.

Click All Lists.

Select the List you would like to maintain.

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There are a number of lists to manage in QuickBooks® Online.

Managing lists helps to make your input process more efficient.

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Recurring Transactions

Recurring transactions are memorized transactions that recur daily, weekly, monthly etc. This is a great feature when maintained properly and used to record repetitive transactions, such as bills, auto debits and invoices.

Click the Gear icon.

Click Recurring Transactions.

In the Recurring Transactions window you can filter by Name, Template Type or Transaction Type.

Use the Reminder List to create or skip memorized transactions. Use the drop down arrow to Run a Report.

Click Edit from the Action column to change default information for a recurring bill.

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To memorize a bill, go to Recurring Transactions. Choose Bill as your transaction type. How is this helpful?

In the Recurring Template window we will name the memorized transaction, choose whether to automate transaction entry, enter the bill’s frequency and the next transaction date. We can specify the number of payments remaining or the days in advance to enter.

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Recurring Transactions

Click the drop down arrow next to edit to Use, Duplicate, or Delete a recurring transaction.

Click the Gear icon to change the number of Rows displayed.

Click New and select the Transaction Type to create a recurring transaction.

Enter all specific information.

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Create a new recurring transaction.

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Appendix B Attachments

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Appendix B is about managing attached documents.

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Attachments

This feature allows you to drag and drop files directly into the attachment center where you can manage documents and create transactions.

Click the Gear icon.

Click Attachments.

Use the Drag/Drop sections to import files.

Click the drop down arrow for Batch Actions to export documents or create a batch of invoices or expenses. Click the drop down arrow in the Action column to edit, delete or create an invoice or expense for a single file. Click the Gear icon to change the way columns and rows are displayed.

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You can attach documents to most transactions.

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Appendix C Helpful tips

Multiple Windows

Mobile Apps

Help Files

Feedback

Glossary of Terms

Keyboard Shortcuts

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Appendix C contains helpful tips for using multiple windows, mobile apps and more…

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Multiple Windows

Web based applications utilize the functionality of web browsers. Imagine working in several different windows in your QuickBooks® Online company file. Login in to your company data file. In this example we will use Google Chrome.

Another way to access multiple windows is as follows:

After logging into QuickBooks® Online® go to the URL/address bar and copy the website’s address (Ctrl + C) then, open a new tab. Paste this address into that window (Ctrl + V).

The tabs are as follows: First Tab – Dashboard, Second Tab – Search, and

Third Tab – Bank Deposit.

Note: In Chrome you can create an additional user specifically for QuickBooks® Online. Then save all your favorite tabs/pages and have them available when you login to your company data file.

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Right click the QuickBooks Tab ->Duplicate. You now have multiple windows open for your data file and can perform multiple tasks. This is a great way to enter and review historical transactions during the cleanup process.

Multiple windows are extremely helpful when you need to access different areas of your company data file at the same time.

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Mobile Apps

To access the Intuit Apps marketplace. Click Apps in the Left Navigation Bar or type the URL in your web browser. There are many apps to choose from and Intuit is encouraging the development of additional apps that sync with QuickBooks® Online.

Once you narrow down the apps you prefer, (if any) you can maintain your selected apps in the My Apps tab.

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Mobile apps that sync with your company data file can save time. It is important to narrow down the apps that will support the functionality of your business.

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Mobile Apps

Send Photos of Receipts to QuickBooks® Online

You have the ability to create transactions and attach supporting photos of receipts from your mobile app. Download the QuickBooks® Mobile App to your Android, iPhone, or Tablet. Once you complete the installation, login into your company file.

Using an Iphone:

Click the Plus (+) icon.

Select Expense.

Add the required information:

Amount, Payment Method, Vendor etc.

Select the Photo/Camera icon.

Take a photo of the receipt.

Select Use this photo

Click Save.

Log in to your company data file online from a computer. Click the Search icon and click the Recent Transaction you just created from your mobile app and add or change information as needed. Verify the receipt photo/document is now available in the Attachments Box.

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You can send photos of receipts and create transactions using your mobile app. Here is an iPhone example.

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Help Files

The QuickBooks® Online Help window is a simplified search engine that helps you get answers to tough questions.

Click the Help icon.

Intuit wants to hear from you and your experience. When you have a suggestion or request, use the feedback option. Click the Gear icon->Feedback.

Share your feedback or report

a bug.

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The QuickBooks® Online support search window will display. Type the keywords for more information about the topic you need help with.

Help files can be used to search for additional information on how to correctly use the software.

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Appendix D Glossary of Terms Keyboard shortcuts

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Appendix D refers to the Glossary of terms and keyboard shortcuts.

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Glossary of Terms

Accounting and Reporting

https://community.intuit.com/articles/1164870-glossary-of-terms-accounting-and-reporting

Income – Money earned from sale of your products or services is recorded as income. Expense – An account that tracks and categorizes what your company is spending.

Cost of Goods Sold – The Cost of Goods Sold account is for costs directly related to producing a service or product for sale.

Asset – Assets include something you have purchased in the past that will be used in the future to produce income.

Bank – Bank accounts are used to track cash moving in and out of the business.

Other Current Asset – This account type is typically used for Inventory, Undeposited Funds, Employee Advances, etc.

Fixed Asset – Used to track tangible property that will have a useful life of longer than one year.

Other Assets – Intangible assets that have life of more than one year and is not a Fixed Asset or Current Asset.

Liability – Liabilities are your company’s debts.

Current Liabilities – Debts your company expects to pay within a year. Ex. Sales Tax, Payroll Tax, Credit Cards.

Long-Term Liabilities – Debts your company expects to pay off in more than one year. Also referred to as Note Payable.

Equity – Equity is the net worth of a company. This is the difference between what you owe (liabilities) and what you have (assets).

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This is a glossary of commonly used accounting and reporting terms.

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Glossary of Terms

Accounts Receivable - This account type requires a Customer with each entry. Use this account to generate and track the money owed to you by your customers.

Accounts Payable – This account type requires a Vendor with each entry. Use this account to generate and track money you owe to vendors or suppliers.

People

Customers – People who owe you money.

Vendors/Suppliers – People who you owe money.

Employees – People who work for you that you pay regularly.

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Keyboard Shortcuts

Works with Internet Explorer, Chrome, and Firefox.

[Ctrl]+[Alt]+[?] to show Keyboard Reference while logged into QuickBooks®

[Ctrl] + [Alt or Option] and one key from the list below.

[I] Invoice

[W] Checks

[E] Estimate

[X] Expense

[R] Receive Payment

[C] Customers

[V] Vendors

[A] Chart of Accounts

[L] Lists

[H] Help

[F] Find / Search Transactions

[X] Exit Transaction View

[C] Cancel

[S] Save and New

[D] Save and Close

[M] Save and Send (Think of it as send as message)

[P] Print

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Use the keyboard shortcuts to quickly navigate or use specific functions.

Note: The shortcuts are browser dependent and may not function with certain browsers.

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Resources

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