Goal Setting and Case Planning in Correctional Settings Paper
chaearvie
INTERVIEWANDASSESMENTPROCESS.pptxINTERVIEW AND ASSESMENT PROCESS
INTERVIEW
First and lower level of interaction
Face to face meeting
For getting or giving information
For resolving a disagreement
Critical tool for communicating with the client
An interview is usually the first contact between a helper and an applicant for services. In case management, an interview is usually a face-to-face meeting between the case manager and the applicant; it may have a number of purposes, including getting or giving information, resolving a disagreement, or considering a joint undertaking.
Ivey, A. E., Ivey, M. B., & Zalaquett, C. P. (2007). Intentional interviewing and counseling: Facilitating client development in a multicultural society (6th ed.). Pacific Grove, CA: Brooks/Cole/Cengage.
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BACKGROUND OF A CLIENT
Age of client
Crime of client
Occupation of client
Family of client
Social history of a client which gives an account of how individual experiences problems
Social history provides information about interpersonal relationships, developmental stages, and past problem-solving behaviors.
University of Washington. (2009). Medical interviewing: Communication skills benchmark. Retrieved from http://courses.washington.edu/icmweb/icm2/sites/default/files/communications_toolbox.pdf
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ASSESMENT
Diagnostic study of the client and his environment
Initial contact
Gives an insight into the case
Demographics
Gathering more specific and detailed information
Corey, G., Corey, M. S., & Callanan, P. (2011). Issues and ethics in the helping professions (8th ed.). Pacific Grove, CA: Brooks/Cole/Cengage.
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CONTINUE
In social history client tells his story in his own words
Fulfillment of legal requirements
What crime has brought him in the criminal justice system
Whether he wants to get better or not
Tervalon, M. & Murray-Garcia, J. (1998). Cultural humility versus cultural competence: A critical distinction in defining physician training outcomes in multicultural education. Journal of Health Care for the Poor and Underserved9(2):117–124.
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ROLE OF INTERVIEWING SKILLS
Aim to communicate, comprising of both verbal and non-verbal language
Better interviewing skills can help understand body language of client
Gives client a comfortable environment to talk
Questioning the right way can provide a good amount of information
Body language can help understand client’s feeling and thoughts.
Evans, D. R., Hearn, M. T., Uhlemann, M. R., & Ivey, A. E. (2010). Essential interviewing: A programmed approach to effective communication. Pacific Grove, CA: Brooks/Cole.
Woodside, M., & McClam, T. (2012). Introduction to human services. Pacific Grove, CA: Brooks/Cole.
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REFERENCES
Ivey, A. E., Ivey, M. B., & Zalaquett, C. P. (2007). Intentional interviewing and counseling: Facilitating client development in a multicultural society (6th ed.). Pacific Grove, CA: Brooks/Cole/Cengage
University of Washington. (2009). Medical interviewing: Communication skills benchmark. Retrieved from http://courses.washington.edu/icmweb/icm2/sites/default/files/communications_toolbox.pdf
Corey, G., Corey, M. S., & Callanan, P. (2011). Issues and ethics in the helping professions (8th ed.). Pacific Grove, CA: Brooks/Cole/Cengage.
CONTINUE
Corey, G., Corey, M. S., & Callanan, P. (2011). Issues and ethics in the helping professions (8th ed.). Pacific Grove, CA: Brooks/Cole/Cengage.
Evans, D. R., Hearn, M. T., Uhlemann, M. R., & Ivey, A. E. (2010). Essential interviewing: A programmed approach to effective communication. Pacific Grove, CA: Brooks/Cole.
Woodside, M., & McClam, T. (2012). Introduction to human services. Pacific Grove, CA: Brooks/Cole.
