Cloud Computing Final paper and presentation

Intersession 6 Final Project Projection

The policies and service agreements

The acceptable use policy issued by the cloud service provider should restrict the use of his resources in unlawful and fraudulent activity. The cloud service provider is to maintain an extensive profile of the activities of the cloud service customer through logging to comply with the government's needs for auditing. The cloud service customer is to strictly abide by this policy for secure computing.

The processing of personal data by both the cloud service customer and the cloud service provider should portray compliance to the GDPR data protection standard (Surbiryala, Agrawal & Rong, 2018). Both parties are to be tasked with ensuring that the processing practices are in line with this and other laws that advocate for data protection. It is upon the cloud service customer to ensure that these laws and regulations are abided by and that the roles and responsibilities that are derived from an agreement between him and the cloud service provider do not hamper his plan.

The payment will be expected based on a pay-as-you-go schedule. The cloud service customer is to identify the services and architecture which he would require from the cloud computing environment and set these components apart from those he would not require. Charges are to be calculated based on the set of architecture utilized and the period within which the selected architecture is dedicated to his use.

The cloud service provider holds the privilege of temporarily suspending cloud services issued to a cloud service customer in the case that there are security risks, there is the delay in payments and if there is the abnormal use of cloud services that contradicts the agreement for fair use. It is the responsibility of the cloud service customer to ensure that he strictly abides by the agreement with the cloud service provider on the terms of use and the right of the cloud service provider to consistently monitor the activities of the cloud service customer to ensure compliance to this agreement.

The cloud service provider also holds the privilege of terminating or closing a cloud service customer’s account in the case that the cloud service customer does not commit himself to the sets of agreements made with the cloud service provider. The cloud service provider is to issue warnings that lead to temporary suspension before a notification is issued prior to account termination in the case that there are no changes after the temporary suspension.

The indemnification policy immunizes the cloud service provider from any sorts of claims issued by the cloud service customer that connects the cloud service provider to instances of damage or loss. It is the responsibility of the cloud service customer to ensure his compliance with the cloud computing best practices and solely bear the risks incurred in the cloud environment. The cloud service provider is to issue documentation of the standards with which the cloud services he provides are based so that the cloud service provider can scrutinize them before making a subscription.

The limitation of liability agreement states that in the event of a problem that can be traced to the service provider, compensation will be issued by the extension of the time frame within which a subscription for the cloud service is set with no extra costs on the part of the cloud service customer. Any problems are to be communicated in advance so that the cloud service provider can schedule the compensation ahead of time.

What to consider to adopt these service agreements and policies

There should be no conflict between business-level policies and cloud service policies and service agreements. This ensures the smooth flow of operations based on these regulations. There is the need to take into account the performance objectives that are critical and ensure the cloud service complements them (Tang & Liu, 2015). It is critical to understand the roles and responsibilities set for the cloud service customer before engaging in a cloud service.

References

· Surbiryala, J., Agrawal, B., & Rong, C. (2018, April). Improve security over multiple cloud service providers for resource allocation. In 2018 1st International Conference on Data Intelligence and Security (ICDIS) (pp. 145-148). IEEE.

· Tang, C., & Liu, J. (2015). Selecting a trusted cloud service provider for your SaaS program. Computers & Security, 50, 60-73.

· Kale, Vivek. Guide to Cloud Computing for Business and Technology Managers: From Distributed Computing to Cloudwa.. [VitalSource Bookshelf].