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Integrative Case Analysis

Almutairi Sultan

California State University, San Bernardino

September 8, 2020

FEDEX

FedEx Corporation is one of the best multinational delivery service companies. FedEx is headquartered in Memphis, Tennessee. The company is worldly known for its overnight shipping services. The company is also known for pioneering a system that can be used to track packages and therefore provide real lifetime updates on the location of each package being disseminated from one location to another. As a result this feature is currently being implemented by many other carrier services. The United States government is one of the top contactors for FedEx. The company delivers services within and out of the United States and their services available through the 50 states and other countries. The company provides all services which include sales, marketing, communications services, technical support, billing and collection services and also transportation services.

FedEx provides customers and also businesses worldwide with a huge portfolio of transportation, e-commerce and business services. The company inspires me to be part of it considering the fact that it offers integrated solutions through operating factories that compete collectively and manage collaboratively under the FedEx brand. It also inspires all its employees to remain focused on safety which is the highest ethical and professional standards as well as the need of the customers and the communities hence sustainability.

I mainly operate at the import export department. I have to look at the product coming in the country or state and the products going out, ensure that the products have followed the required rules and the regulation of the company and also that the product that have managed to be exported and imported are the right products and services to ensure that they are not affected by the law or rather they do no bend the law.

Below is a simple structural framework for the company starting with the board of directors to customer services?