information system, project, process modeling

IS 3150 Introduction to Information Systems Project II (short version)

All written deliverables should be professionally prepared. This is included implicitly in the requirements (especially since we are business students). While deliverables are not graded for grammatical and typographical errors (this is not an English or Literature course), the language should be professional, coherent, and comprehensible. If need be, please feel free to utilise the writing centre (please refer to the syllabus) prior to submission.

Process Modeling (20 points)

You set up a meeting with Storm, the warehouse manager at Arctic Winds to discuss the drugs receiving process. These drugs include a special vaccination for an outbreak. There may be ambiguity in her description because no one knows what the proper procedure should be. Her description is based on current general practices and along with what she thinks should be the correct way. As such, you may invent details as needed. It is necessary to introduce innovative steps, and/or routine steps that create more transparency and/or accountability, as well as the relation to information systems. Below are the notes from your meeting with Storm.

- If a truck containing perishable items (i.e. requires special storage at low temperatures) arrives at the store, the temperature of the truck is checked to ensure the items were transported properly. If the temperature of each item is within range/acceptable, the cases for that item are removed from the truck for storage. If not, the cases are rejected.

- If the truck contains non-perishable items, the cases are removed from the truck for storage.

- The removed cases are checked for three conditions:

- are the cases damaged?

- are the items expired?

- do they require special handling?

- If the cases are damaged and/or the items are expired, the cases are rejected. If they require special handling, they are moved to a special storage.

- If they are do not require special handling, they are moved to the storeroom with all other acceptable items.

- The process is documented at various points (for eg, upon arrival, items are recorded).

(1) Using the description, along with any details you deem fit, draw a flowchart for the above process using Visio (or equivalent). Paste your flowchart on a word document as a picture. (15 points). For exceptional work/full credit, do an appropriate and accurate swimlane OR hierarchical flowchart that demonstrates cross-functional/cross-department processes. Include details as needed (please see rubric).

(2) Discuss what specific IT personnel[footnoteRef:0] are needed to manage/facilitate the process. Explain the corresponding functional area(s)/functional area information system(s)[footnoteRef:1] involved in the process. There is no perfect answer. But some answers are better than others. Be sure to explain; you’re the expert hired here. (5 points). [0: Be sure to review the IS occupations from Week 1.] [1: Be sure to review the different types of information systems in Week 1.]

Grading Rubric

The grading rubric is given below. Approximately 15% of the grade is allocated to truly exceptional work.

20 points (OUTSTANDING)	17 points (ACCEPTABLE)	14 points (POOR)	0 points (TROLL)
· Demonstrates exceptional work. This is reserved for students who put in extra thought into the assignment to deliver a more complete solution, using a swimlane OR hierarchical flowchart. · Includes an in-depth discussion of the relevant functional areas (Week 1) and the specific IT personnel (Week 1). CONGRATULATIONS! Your exemplary powers of deduction and a formidable knowledge of the inner workings of the magical world reveal you to be a witch or wizard of genuine skill and learning.	· Conceptually correct flowchart with 1-2 errors, and/or · Demonstrates acceptable understanding of business processes, and/or. · Mentions limited IT personnel or vague IT role descriptions.	· Some errors in the flowchart, And/Or · Demonstrates some understanding of business processes, And/Or · No mention of specific IT personnel.	· Incorrect flowchart, And/Or · Lack of understanding of business processes, And/Or · Irrelevant IT personnel or no specific mention of IT personnel

Your work will be evaluated on the accuracy of the results and ability to apply the concepts. Submit your work on Canvas. There should be a word document that contains (1) your flowchart and the corresponding write up.

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