3 pages

Apply the concepts from the uploaded materials regarding conflict and negotiation to a situation from your own personal experiences. Carefully review the uploaded materials regarding types of conflict, causes of conflict, negotiation stages, and conflict management styles. It is important to first understand these comments from

Once you have thoroughly reviewed the uploaded materials, think of a situation in the workplace where a conflict erupted and management had to intervene and some type of negotiation was involved. Then write a three page paper addressing the following four questions, and make sure to cite at least one of the required uploaded readings for each of your four answers:

1. Was this conflict functional or dysfunctional?

2. What was the cause of the conflict? Use the terms from the background materials in your answer—for example, was the conflict a result of interpersonal issues, a specific task involved, due to inter-organizational issues, etc.

3. Of the five approaches to conflict management outlined in Shearouse (2011) or Bauer and Erdogan (2011), which approach most closely describes the approach used by management to resolve this conflict?

4. Did the negotiations involve integrative or distributive bargaining? What stages of negotiation did management go through, and did these stages match the five stages discussed in Bauer and Erdogan (2011)?

Assignment Expectations

· Assignment content should include a brief introduction to the assignment, background information about the organization being studied, and discussion in terms of the concepts or theories being applied in the assignment.

References:

Shearouse, S. H. (2011). Chapter 5: How we respond: Approaches to conflict. Conflict 101: A manager's guide to resolving problems so everyone can get back to work. New York: AMACOM. [eBook Business Collection]