professional email and instructional manual

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Technical/Instructional Manual Assignment – 50 points

JTC 300 Professional Communication

Front Matter

Include a title page that has a descriptive title and your contact information. The title should make clear what the manual is about. Provide an illustration or picture on the title page that helps define the manual’s content.

Include a table of contents that lists headings, and subheadings exactly as they are found in the manual body. Also include a list of figures/illustrations.

Manual Body Content

For this assignment, the body of your manual is typically 4-6 double-spaced pages (with pictures or illustrations).

Organize the manual in sections, so that the first section introduces the process you are describing. In following sections, logically outline the process, being sure to define your terms clearly. Be sure to describe each step (and number them) in the process clearly and completely. (It is a good idea to have someone read your manual and try to follow your instructions.) Include appropriate danger, warning, and caution notices throughout the text.

Back Matter

Provide a glossary of basic terms (those terms that are essential to understanding the process or product) or a list of parts and tools necessary to complete the task.

Your manual will also be graded based on the following criteria:

Accuracy (i.e., use of accurate info, etc.)

Audience Appropriateness (e.g., appropriate information included for audience, appropriate terminology used)

Clarity & Conciseness of writing (i.e., lack of contradictory, illogical, unclear statements; sentences understood on first reading, wordiness is not a problem, etc.)

Writing Skills (i.e., grammar, spelling, word usage, capitalization, abbreviations, punctuation, no typos or mistakes etc.)

Presentation (Attractive formatting, effective headings, use of pictures)

Appropriate advisements, warnings and cautions