Operations Management at Google LLC

Assignment Task:

Report on Operations Management – 100 Marks [Approximately 950 words, +/- 10%]

This task requires you to prepare a Report with the guidelines provided: -

Scenario:

You are acting as the operations and quality consultant for a chosen organization (preferably where the learner is currently working or any other organization of your choice).

You have been asked by the board of directors to prepare a report to review the operations and quality management processes in the organization.

You are required to look at the existing supply chain networks, operations management and quality management processes, procedures, and systems within the organization, and, evaluate the competitiveness of the organization in achieving key strategic objectives.

It is also imperative to evaluate the information management/ systems in the organization in relation to such operations management processes.

You should make use of relevant academic literature, theories, current issues, principles and concepts in Operations and Quality Management. You MUST follow the Report format, which should contain the following sections . :

1. Critically discuss the role of management information systems in assisting strategic goals and operational processes success in your chosen organization.

· Resource/Activity scheduling.

· Strategic decision making on raw materials.

· Alignment of production and design with current consumer preferences.

· Reduce wastages.

Etc.

You should critically evaluate the role of ICT applications in supporting as well as enhancing the operations management in the chosen organization; and thereafter analyse the actual requirements, appropriate methods, technologies, including use of Artificial Intelligence, that will help in optimisation of the operational processes of the organization. [20 marks]

2. Finally, analyse the methodologies and scheduling tools you would like to use to develop the project specifications, schedule, control and evaluation to effectively implement and manage the project successfully. Conclude the report with your final findings and analysis, as well as evaluating the contribution of project leadership to effectively bring about the change and manage all stakeholders expectations. [20 marks]

3. Kindly note that you should present the whole report written well in a good format, and which makes good use the Harvard Referencing System (HRS). [10 Marks]