Impact of Organizational Structure and Communication

Running head: IMPACT OF ORGANIZATIONAL STRUCTURE AND 1

Impact of Organizational Structure and Communication

Adrienne Atwood

HCS/370

February 10, 2020

Dr. Mosunmola Adeyemi (Lizzy) RN, CNC, Cphq

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IMPACT OF ORGANIZATIONAL STRUCTURE AND 2

Impact of Organizational Structure and Communication

Organizational structure and communication have a great impact on the overall operation

of a facility. Throughout this paper we will discuss the overall effect of organizational structure

and communication, the effectiveness of the application structure when it comes to

organizational behavior, and how communication can be used to support organizational behavior.

We have all experience organization structure in one way or another, my goal is to try to explain

it as best as possible.

Organizational structure is the grouping of individuals in ways to complete work

efficiently, effectively, and in a timely manner. Organizational structure establishes relationships

between leaders and employees and sets boundaries for behavior this is key to the overall

function of the facility. Establishing guidelines for organization structure and behavior from the

very beginning is very important. “Organizational behavior is the study of human behavior

within an organization”.[ CITATION The16 \l 1033 ] Both organizational structure and behavior

depict how an organization is ran and gives clear expectations allowing employs to know exactly

what their role is within the organization.

There are four type of organizational structure they are as follows, simple structure,

functional structure, divisional structure, and matrix structure. Smaller organization find that a

simple structure works best for them because the office is small and it is easier to communicate.

However, in many cases the lack of formality and documentation cause things to be done

incorrectly and inconsistently depending on who is completing said item. Many larger offices

have what is a functional structure with “employees working in departments based on their roles

and responsibilities”. [CITATION Bor16 \p 478 \l 1033 ] While in this structure communication

become a bit difficult between departments if employers set clear guideline within the facility it

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IMPACT OF ORGANIZATIONAL STRUCTURE AND 3

will help with communication issues that may arise. A divisional structure divides the

organization into products and services or location, or customer segments; this kind of structure

is used when there are several organizations under one overhead. With a divisional structure

effective communication is a must along with strict guidelines and great leadership. A matrix

structure combines the functional and the divisional structure. The key is to give managers more

control over products within a larger firm. These types of structure can be difficult to implement

because of having multiple authority figures; however, it will eliminate duplication of skills

within a facility and assist with locating functions that are performed by multiple employees.

Organizational communication can be used to support organizational behavior in many

ways. Communication within a facility helps to motivate employees to perform by offering

informative and clear information. It also helps promote socialization within the facility which

can assist with behavior as well. Clear communication such as emailing, memorandums,

telephone conversations, verbal face to face conversations and meetings are key to being

successful within an organization.

We have successfully discussed the many ways that communication within an

organization is key to the success of said organization and its employees.

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IMPACT OF ORGANIZATIONAL STRUCTURE AND 4

References Borkowski, N. (2016). Organizational Behavior, Theory, and Design in Health Care. Burlington:

Jones & Bartlett Learning. Scholastica, T. C. (2016, September 5). What is Organizational Behavior? Learn more about the

human side of business. Retrieved from The College of St. Scholastica: http://www.css.edu/the-sentinel-blog/what-is-organizational-behavior-learn-more-about- the-human-side-of-business.html

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