Responsibilities
The Critical Role of Cultural Awareness, Emotional Intelligence, and Mindfulness in Effective Communication
Note: You will find the Assessment instructions in each section of each slide. Complete each of the slides and place your speaker notes in this section underneath each slide. Add slides to this template as needed.
1
Part 1: What Is Communication Competence?
(No speaker notes needed here.)
2
Intercultural Competence and Cultural Awareness
Explain intercultural competence and cultural awareness and how both can support communication competence. Include relevant examples and/or quotes. (1–2 slides)
3
Emotional Intelligence
Explain emotional intelligence and how it can support communication competence. Include relevant examples and/or quotes. (1–2 slides)
4
Mindfulness
Explain mindfulness and how it can support communication competence. Include relevant examples and/or quotes. (1–2 slides)
5
Part 2: Evaluating and Enhancing Communication Competence
(No speaker notes needed here.)
6
Section 1: Evaluating and Enhancing Your Own Communication Competence
To evaluate your communication competence, take at least two of the quizzes presented in the Module 2 Resources. Make sure one focuses on cultural awareness and the other on emotional intelligence.
Summarize the evaluations, citing the sources that helped you assess your strengths and limitations. (1–2 slides)
Describe at least 3 strategies that can help you enhance your communication skills in these areas. Again, cite your sources. (1–2 slides)
Additionally, summarize insights you gained from this evaluation. (1–2 slides)
7
Section 2: Evaluating and Enhancing the Communication Competency of a Public Figure
Choose a specific political figure, celebrity, sports figure, CEO of a company, or other public figure who has recently been in the news and has exhibited offensive/sexist/racist verbal and/or nonverbal actions that have not met with public approval.
Summarize this person’s competency as a communicator, i.e., his or her communication strengths and limitations related to cultural awareness, emotional intelligence, and mindfulness, related to recent events. Substantiate your thinking by citing the resources. (1–2 slides)
Describe the practical advice/strategies you would offer this person to improve his or her communication competence in these areas to begin to repair his or her image. (1–2 slides)
8
Presentation Resources
Cite the resources you used for your presentation. Add a slide (or slides) if needed.
9