IT needs of Organization

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IIT_60302_Assignment_6_Example.docx

Running Head: ASSIGNMENT – 6 |1

Assignment – 6 | 2

Assignment – 6

Table of Contents.

1. Introduction 3

2. Assessing IT needs 4

3. Future Goals of Company 5

4. IT Security Needs for Company 7

5. Conclusion 8

6. References 9

Introduction:

Information technology drives the innovation and leads the path for business success. Information technology is becoming a vital and an integral part of every organization. Technology can be used to improve the productivity in in the organization by implementing effective communication tools for the employees such as teams, email and group sharing drives. technology we can also be used for improving the security measures for the network infrastructure and implementing policies for accessibility of the resources in the organization. Technology can also be used for monitoring the resources, implementing periodic updates, informing the required resources if there is any unusual activity in the system. Using technology improves the overall efficiency after business process and helps to align with the business objectives of the organization.

Matilda Cloud Management Solution provides a suite of solutions that are targeted to manage the infrastructure needs and orchestrate the services of the organization for any kind of cloud service provider. Matilda Cloud Management Solutions interfaces with all of the cloud service providers in automating the process for migrating the legacy applications and standalone applications to various clouds. we perform Deep discovery for each individual device but are connected over the network in the organization. These devices can be servers, network components, printers, VoIP devices and other peripherals.

We identify the servers and the applications that are running on the servers to provide and infrastructure overview to our customers. This information can be used to analyze and provide a cost-effective migration plan for migrating the identified service to the cloud. We are required to develop out tool be robust and secure enough that we collect data without any data loss and there is no integrity loss of the data that is been collected from the customer data centers.

Assessing IT Needs for Matilda Cloud Management Solutions:

Every organization needs to follow certain steps in order to evaluate the IT needs for the organization. Firstly, the organization has to understand the business processes that are being performed and what technology needs are required to make sure that these processes are aligned with the business goals and objectives of the organization. We also need to understand the current workflow and what difficulties and bottlenecks that we are facing in our organization.

Matilda cloud management solutions is currently working on migrating the applications and servers from on premise to the cloud. We are currently using infrastructure discovery and service discovery for identifying the servers, its configurations, applications that are running on the servers and provide the application level topology for identifying and choosing the applications to migrate to cloud.

In our current workflow we are facing issues with data security, data access, user management and analysis of data. We are also identifying the deltas in the market and trying to fill those gaps by developing robust tools and solutions. We are trying to develop more tools and applications for overcoming these issues by integrating new technology into our current workflow. We need to also consider how smoothly we can integrate the new technology into our existing process so that we don’t have to make any major changes to our existing IT systems and current workflows.

We need to research and acquire required IT systems that are ideal for the services that we provide to our customers for migrating the applications. Implementing the right technology into our business process and our projects is important as it helps us in developing more efficient tools for maximizing our services to satisfy the customer needs.

Matilda Cloud Management Solutions current and Future Goals:

As we are planning to provide services to our customers for various cloud services. Matilda Cloud Management Solutions need to acquire more employees who have expertise on the various cloud provider services. We are also planning to train our existing employees on cloud services so that we can extend and expand our services on various clouds that help our company provide a competitive service in the migration market.

Our future goal is to implement user management solution for authenticating and authorizing users to access the applications, services and the data. This requires additional technology infrastructure and databases to maintain the information of the users. We also need to implement the policies for security measures so that our customers critical data is not compromised. Customers, stakeholders and their data security are always the highest priority for Matilda Cloud Management Solutions. We implement and follow the industry standards and process for securing the data on our databased so that we create a benchmark of our product in the market.

We are planning to implement cost management by implementing data analyzing technologies such as Artificial Intelligence and Machine Learning into our suite of solutions which can be used to analyze the data the is collected from our customers to provide an effective cost management plan for migrating the applications to the cloud servers and orchestrating the services deployed on the cloud. The cost analysis can also be provided for various cloud service providers so that it can help the customers choose to which cloud they can migrate according to their needs.

Our future projects include finding vulnerabilities for the existing infrastructure on the customer data centers, which scans the entire data center for the servers and applications that are outdated and provides the customers with the spreadsheet that contains the details of the servers with the existing and potential vulnerabilities. We will integrate Artificial Intelligence to this solution to provide the customer the suggestions to which version they need to upgrade the versions or update the security patches, so the potential security threats are mitigated. This solution can be used while migrating the applications to cloud where the customers identify those servers and take necessary actions.

Identifying the current and future goals of the organization will help in better assessment and implementation of technology so that we are not sending our revenue only for the existing process which make it difficult for the future of the organization. For the assessment of technology, we have actively included the employees of our organization as their input is very essential for evaluating the technology weakness and strengths in implementing future technological needs.

It is vital for the organizations to consider the employees ideas as they continuously involve in the business process and have granular knowledge in the areas of the workflow where it requires to change the IT needs or entirely implement a new technology set which ensures that the actions performed will meet the business objectives and goals in an efficient way possible. The IT teams in the organization must make sure that the implemented IT systems are utilized to their full potential to meet the expectations of the customers and also help to increase the ROI for the services that are provided.

When implementing new technologies into the existing system we make sure that the employees are provided adequate training, to utilize the tools and implement them into their work process for faster development of applications and efficient throughput of productivity. While purchasing new technology we have to make sure that it aligns well into the business process and there should be seamless integration into to existing IT eco system of the organization. The scope of the new technologies needs to improve the efficiency of the existing process as well and provide scope for developing new applications which can help the organization to expand their business opportunities.

Matilda Cloud Management Solutions Organization IT Security needs:

Security of our customer data is the highest priority for our organization. Customers of any organization expect that the client meets their expectations and Matilda Cloud Management solutions is no exception. We need to make sure that our IT systems and robust and have the latest security updates and patches applied for all out suit od solutions and applications. This will make sure that there is no threat to the customer data.

We need to train our IT experts with the required security measures and protocols. They need to constantly monitor and analyze the metrices, performance and usage to make sure that the customers are provided with uninterrupted service. Implementing monitoring system will automate the process to mitigate the threats and service, break downs and automatically spin up servers with same configurations (Docker and Kubernetes).

While implementing new IT systems and technology into our systems we have to make sure that they are in compliance with the regulations and the company policies. This helps our company to create a positive impact on our customers and with their data security.

Conclusion:

Having efficient technology implementation in the organization enables to streamline the business operations. This can be an effective way for efficient organizational procedures and processes and reduce costs, time and save resources for the organization and helps to maximize ROI. Implementing right IT systems in the organization leverages the business opportunities for the organization to reach out to the customers globally. It strengthens the internal processes and provides effective communication among the teams to transmit data more securely and seamlessly.

Information Technology assessment and implementing innovative technologies will leverage the competition in the market and helps to outperform the rivals not only in the existing business operations but also helps in gaining new opportunities and clients for the company. As Matilda Cloud Management Solutions are looking forward on increasing the market value, implementing innovative technology will increase the competitive edge and significant advantage to set ourselves apart in the cloud migration market.

Implementing IT systems for Matilda Cloud Management Solutions, we will be able provide our current and potential customers automated solutions to meet their business needs and significantly increase out profits by cutting down costs for manual works and in efficient usage of resources.

References:

Delisle, S. (n.d.). Why Information Technology Is More Important than You Think. Retrieved October 13, 2019, from https://www.inteqna.com/blog/why-information-technology-is-more-important-than-you-think.

5 steps for an IT needs assessment. (n.d.). Retrieved October 13, 2019, from https://www.bdc.ca/en/articles-tools/technology/invest-technology/pages/5-steps-for-an-it-needs-assessment.aspx.

Pham, A., Pham, D. K., & Pham, T. (n.d.). From Business Strategy to Information Technology Roadmap. Retrieved from https://www.oreilly.com/library/view/from-business-strategy/9781466585034/K19070_summary.xhtml

Moeller, R. R. (n.d.). Executive's Guide to IT Governance: Improving Systems Processes with Service Management, COBIT, and ITIL. Retrieved from https://www.oreilly.com/library/view/executives-guide-to/9781118238936/