IFSM 310 – Stage 2 Assignment – Due Sunday
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3D Printing Case Study – IFSM 310 10/28/2016
3D Printing Case Study In late 2015, Mark Peterson acquired a 3D printer from Best Buy for $500. As he began to play around with it, he discovered that he could use designs he downloaded from the Internet to create a wide variety of objects. One day as he was exploring designs on the website MyMiniFactory.com (https://www.myminifactory.com/), he came across a category of accessibility items. He was very excited to discover such things as an umbrella holder for a wheelchair, because his brother Peter uses a wheelchair for mobility. He downloaded the umbrella holder design and made one for Peter. The first time Peter used the umbrella holder, several people came up and asked him where he had gotten it. Of course, he was proud to say his brother had made it, but he had no idea how much it would cost for Mark to make one for a customer. Peter took the names and phone numbers of two people he encountered and promised to get back to them. When Peter approached Mark with the requests, Mark knew that he had found the start of something good. He figured out what the time and material cost would be to make the holders, called the interested parties, and made his first two sales.
As he continued exploring, Mark ran across an article describing ten 3D printable assistive and accessibility devices (https://3dprint.com/126214/103dp-devices-for-the-disabled/). After investing in a heavy duty 3D printer, Mark used his Facebook page to advertise his growing business in 3D printing assistive and accessibility devices. He soon had many orders and his 3D printing hobby became his fulltime occupation.
Mark rented space in an industrial park, bought two more wireless 3D printers, and hired two part-time assistants. He brought his PC from home to control the 3D printers, and set up an Internet connection using Verizon FiOS. His PC is connected to a FiOS modem which has a built-in wireless router. Mark obtains his 3D printing designs from sources on the internet. He uses Google email and keeps track of his orders on a spreadsheet on his PC.
Mark's Expansion Plan: Now, just three months later, he is ready to add seven more 3D printers and a 3D scanner, and hire five fulltime employees. Before he grows that much, he needs to set up his IT infrastructure to manage not only the additional 3D printers, but also to manage his business. He wants to implement a small business enterprise resource management (ERP) information system in his facility to help him manage his business (customer orders, invoices, supply ordering, employees, etc.) more effectively. He realizes he will also need a document printer to print invoices, etc. In addition, he wants each of his employees to have mobile access to the ERP system and the 3D design files and printers from anywhere in the facility, and he wants as much flexibility in which computers control which 3D printers as possible. He has a large collection of 3D print design files and has downloaded some training videos that he will use to train his new employees. Mark has already decided that he wants to store all of his 3D production files and his business management information locally in his facility, and to use cloud storage for his backup files.
Your assignment, which will be done in four stages, is to assist Mark in understanding what kind of infrastructure he needs; how it would be configured; how it will change when his business grows into a much larger, multi-location operation; and how the various devices communicate with each other. Specific instructions for each of the four staged assignments may be found under the Assignments tab.
Stage 2 Course: IFSM 310 6980 Software and Hardware Infrastructure Concepts (2215)
/ 20
Criteria Far Above Standards
Above Standards
Meets Standards
Below Standards
Well Below Standards
Criterion Score
Component
s for 3D
Printing
System
20 points
18-20 Points List of
components
for 3D printing
system
includes all
appropriate
hardware,
software,
security
devices,
network
devices,
wired/wireless
devices,
internet, and
databases and
demonstrates
sophisticated
level of
analysis and
critical
thinking.
17 points
16-17 Points List of
components
for 3D printing
system
includes most
of the
necessary
hardware,
software,
security
devices,
network
devices,
wired/wireless
devices,
internet, and
databases, and
demonstrates
analysis and
critical
thinking.
15 points
14-15 Points List of
components
for 3D printing
system
including
hardware,
software,
security
devices,
network
devices,
wired/wireless
devices,
internet, and
databases is
provided and
demonstrates
adequate level
of analysis and
critical
thinking.
13 points
12-13 Points List of
components
for 3D printing
system is
incomplete or
not related to
Case Study
0 points
0-11 Points List of
components
for the 3D
printing
system is not
included, or is
very
incomplete or
incorrect. Paragraph
Lato (Recom…
19px
/ 20
/ 20
Criteria Far Above Standards
Above Standards
Meets Standards
Below Standards
Well Below Standards
Criterion Score
Component
s for ERP
Information
System
How the
Systems
Work
Together
20 points
18-20 Points List of
components
for ERP
information
system
includes all
appropriate
hardware,
software,
security
devices,
network
devices,
wired/wireless
devices,
internet, and
databases and
demonstrates
sophisticated
level of
analysis and
critical
thinking.
17 points
16-17 Points List of
components
for ERP
information
system
includes most
of the
necessary
hardware,
software,
security
devices,
network
devices,
wired/wireless
devices,
internet, and
databases, and
demonstrates
analysis and
critical
thinking.
15 points
14-15 Points List of
components
for ERP
information
system
including
hardware,
software,
security
devices,
network
devices,
wired/wireless
devices,
internet, and
databases is
provided and
demonstrates
adequate level
of analysis and
critical
thinking.
13 points
12-13 Points List of
components
for ERP
information
system is
incomplete or
not related to
Case Study.
0 points
0-11 Points List of
components
the ERP
information
system is not
included, or is
very
incomplete or
incorrect.
20 points
18-20 Points Explanation of
how the 3D
system, the
information
system and
the
communicatio
n system work
together
demonstrates
sophisticated
level of
analysis and
critical
thinking.
17 points
16-17 Points Explanation of
how the 3D
system, the
information
system and
the
communicatio
n system work
together
demonstrates
analysis and
critical
thinking.
15 points
14-15 Points Explanation of
how the 3D
system, the
information
system and
the
communicatio
n system work
together
demonstrates
adequate level
of analysis and
critical
thinking.
13 points
12-13 Points Explanation of
how the 3D
system, the
information
system and
the
communicatio
n system work
together is
incomplete or
not related to
the Case
Study.
0 points
0-11 Points Explanation of
how the 3D
system, the
information
system and
the
communicatio
n system work
together is
incorrect,
inadequate or
missing.
/ 30
/ 10
Criteria Far Above Standards
Above Standards
Meets Standards
Below Standards
Well Below Standards
Criterion Score
Graphical
Representati
on
Format
30 points
27-30 Points The graphical
diagram(s) is
complete,
clear, logical,
labeled and
appropriate to
the Case
Study,
includes the
components
listed in Part
1, and
demonstrates
sophisticated
analysis and
critical
thinking.
26 points
24-26 Points The graphical
diagram(s) is
clear, logical,
labeled, and
appropriate to
the Case
Study and
includes
Explanation
includes the
components
listed in Part
1, and
demonstrates
a clear
understanding
of the course
concepts.
23 points
21-23 Points The graphical
diagram(s) is
labeled and is
appropriate to
the Case
Study and
includes most
of the
components
listed in Part
1.
20 points
18-20 Points The graphical
diagram(s) may
be lacking in
completeness
and/or clarity
and/or logic;
may not be
labeled or
appropriate to
the Case
Study and may
not include
the
components
listed in Part
1.
0 points
0-17 Points No graphical
diagram is
included, or
minimal effort
demonstrated.
10 points
9-10 Points Submission
reflects
effective
organization
and
sophisticated
writing;
follows
instructions
provided; uses
correct
structure,
grammar, and
spelling;
presented in a
professional
format using
Word.
8.5 points
8.5 Points Submission
reflects
effective
organization
and clear
writing;
follows
instructions
provided; uses
correct
structure,
grammar, and
spelling;
presented in a
professional
format using
Word.
7.5 points
7.5 Points Submission is
adequate, is
somewhat
organized,
follows
instructions
provided; cont
ains minimal
grammar
and/or spelling
errors; is in
Word format.
6.5 points
6.5 Points Submission is
not well
organized,
and/or does
not follow
instructions
provided;
and/or
contains
grammar
and/or spelling
errors; and/or
is not in Word.
0 points
0-5 Points Document is
extremely
poorly written
and does not
convey the
information.
Total / 100
Overall Score
Far Above
Standards 90 points minimum
Above
Standards 80 points
minimum
Meets
Standards 70 points
minimum
Below
Standards 60 points
minimum
Well Below
Standards 0 points minimum
3D Printing Stage 2 1
IFSM 310 3D Printing Stage 2 Assignment
Before you begin this assignment, be sure you have: • Completed all previously assigned readings, including the Week 1 reading "Differences among
Computer Systems, Computer Information Systems, and Communication Networks." • Read the “3D Printing Case Study." • Reviewed the feedback on your 3D Printing Stage 1 Assignment.
Mark has reviewed what you provided to him in Stage 1 and he has asked that you tell him what components he will need to support his "Expansion Plan." In addition to creating more 3D printed products, he needs to be able to manage his customer orders, supplies, employees, etc. He wants to replace his spreadsheet of customer orders with a small business enterprise resource management (ERP) information system in his facility to help him manage his business effectively. Review the section of the Case Study entitled "Mark's Expansion Plan" and the additional information provided below to identify all of the requirements Mark has laid out. He wants you to tell him what components he will need and what they do.
Mark has also asked for a diagram that shows how the components you identify will be set up and connected to create his local area network in the 3D printing facility. In order to prepare a diagram, Mark has provided the following description of his facility and his operation.
The facility in the industrial park that I am currently using has a manager's office, a large supply storage area, a loading dock, and a large open area where the 3D printing operation occurs. When supplies are unloaded and put into the storage area, I would like for my employees to be able to update the inventory system (which would be a part of the ERP system). When an employee takes supplies from the storage area to be used in the printing and packaging processes, I want them to update the inventory system. I currently accept customers' orders via the telephone and email (through my Gmail account; I have my email address on my Facebook page). My FiOS internet connection drop is in my office area. When I get the ERP system, I want to be able to enter the customer orders into the ERP system. I also need to use the ERP to store my employee records and to have payroll information. Finally, I also want to keep all my financial records (orders, invoices, etc.) in the ERP. As I said earlier (in the Case Study), I want my employees to be able to access the 3D printing systems through a mobile device of some sort so they can move around the facility.
On the diagram, he would like you to designate where the components you listed will be located in his facility – which items will be in his office, which will be elsewhere in the facility, and which ones will be used by employees as they move around the facility.
Assignment:
This assignment has two parts:
1. Future IT infrastructure - Mark has two fundamental IT needs for his business. He needs to be able to create the 3D printed products and he needs to be able to manage customer orders, supplies, employees, etc. To help him understand each component, including those he already has in place, you will:
3D Printing Stage 2 2
a. List and describe the components (hardware, software, security devices, network devices, wired/wireless devices, internet, and databases, as appropriate) needed for the computer system(s) to be used to create the 3D printed items.
b. List and describe the components (hardware, software, security devices, network devices, wired/wireless devices, internet, and databases, as appropriate) Mark will need to implement a small business enterprise resource management (ERP) information system in his facility to help him manage his business effectively. Some of these will be the same as some components listed for the 3D system.
c. Explain the relationships among the 3D computer system, the information system, and the communication networks that support both types of systems and how they fit together to provide Mark all the IT capability he needs to run his business.
2. Create one or two original graphical representations of your specific technology solution.
Include all the components listed in Part 1. The file “Example Network Diagram” shows the level of detail needed and provides sample icons for use in constructing your drawing, if you choose to use them. You may want to use icons from Free Network Diagram Software. You should include labels as to what each device is and what the purpose of the component is, e.g., router, switch, email server, database server, system administration PC, etc. The make/model/capacity/etc. of the devices does not need to be included – simply their generic device type (router, switch, server, etc.) and their function, if appropriate (email, database, etc.). You may create a single graphic to represent all of the systems, or you may create a graphic of the computer systems used for the 3D printing and a second graphic for the ERP information system and other systems Mark is using; the network components needed for each system should be included on the applicable graphic(s).
Formatting: • Part 1 should be 1-2 single spaced pages in length, and be in Microsoft Word format, or a format
that can be read in Word. • Part 2 is an original graphic diagram(s) that should be included in the same document. If you have
too much difficulty inserting the diagram, you may provide it as a separate file that can be read by Word, Excel or PowerPoint.
• Compare your work to the Grading Rubric below to be sure you have met content and quality criteria.
• Your submission should include your last name first in the filename: Lastname_firstname_Stage_2
GRADING RUBRIC: The "right" and "wrong" answers have to do with whether or not you correctly incorporated the course vocabulary and concepts from the textbook to support your choices and have addressed all parts of the assignment.
3D Printing Stage 2 3
Criteria
90-100%
Far Above Standards
80-89%
Above Standards
70-79%
Meets Standards
60-69%
Below Standards
< 60%
Well Below Standards
Possible Points
Components for 3D Printing System
18-20 Points
List of components for 3D printing system includes all appropriate hardware, software, security devices, network devices, wired/wireless devices, internet, and databases and demonstrates sophisticated level of analysis and critical thinking.
16-17 Points
List of components for 3D printing system includes most of the necessary hardware, software, security devices, network devices, wired/wireless devices, internet, and databases, and demonstrates analysis and critical thinking.
14-15 Points
List of components for 3D printing system including hardware, software, security devices, network devices, wired/wireless devices, internet, and databases is provided and demonstrates adequate level of analysis and critical thinking.
12-13 Points
List of components for 3D printing system is incomplete or not related to Case Study.
0-11 Points
List of components for the 3D printing system is not included, or is very incomplete or incorrect.
20
Components for ERP Information System
18-20 Points
List of components for ERP information system includes all appropriate hardware, software, security devices, network devices, wired/wireless devices, internet, and databases and demonstrates sophisticated level of analysis and critical thinking.
16-17 Points
List of components for ERP information system includes most of the necessary hardware, software, security devices, network devices, wired/wireless devices, internet, and databases, and demonstrates analysis and critical thinking.
14-15 Points
List of components for ERP information system including hardware, software, security devices, network devices, wired/wireless devices, internet, and databases is provided and demonstrates adequate level of analysis and critical thinking.
12-13 Points
List of components for ERP information system is incomplete or not related to Case Study.
0-11 Points
List of components the ERP information system is not included, or is very incomplete or incorrect.
20
How the Systems Work Together
18-20 Points
Explanation of how the 3D system, the information system and the communication system work together demonstrates sophisticated level of analysis and critical thinking.
16-17 Points
Explanation of how the 3D system, the information system and the communication system work together demonstrates analysis and critical thinking.
14-15 Points
Explanation of how the 3D system, the information system and the communication system work together demonstrates adequate level of analysis and critical thinking.
12-13 Points
Explanation of how the 3D system, the information system and the communication system work together is incomplete or not related to the Case Study.
0-11 Points
Explanation of how the 3D system, the information system and the communication system work together is incorrect, inadequate or missing.
20
3D Printing Stage 2 4
Graphical Represent- ation
27-30 Points
The graphical diagram(s) is complete, clear, logical, labeled, and appropriate to the Case Study, includes the components listed in Part 1, and demonstrates sophisticated analysis and critical thinking.
24-26 Points
The graphical diagram(s) is clear, logical, labeled, and appropriate to the Case Study and includes Explanation includes the components listed in Part 1, and demonstrates a clear understanding of the course concepts.
21-23 Points
The graphical diagram(s) is labeled and is appropriate to the Case Study and includes most of the components listed in Part 1.
.
18-20 Points
The graphical diagram(s) may be lacking in completeness and/or clarity and/or logic; may not be labeled or appropriate to the Case Study and may not include the components listed in Part 1.
0-17 Points
No graphical diagram is included, or minimal effort demonstrated.
30
Format 9-10 Points
Submission reflects effective organization and sophisticated writing; follows instructions provided; uses correct structure, grammar, and spelling; presented in a professional format using Word.
8.5 Points
Submission reflects effective organization and clear writing; follows instructions provided; uses correct structure, grammar, and spelling; presented in a professional format using Word.
7.5 Points
Submission is adequate, is somewhat organized, follows instructions provided; contains minimal grammar and/or spelling errors; is in Word format.
6.5 Points
Submission is not well organized, and/or does not follow instructions provided; and/or contains grammar and/or spelling errors; and/or is not in Word.
0-5 Points
Document is extremely poorly written and does not convey the information.
10
TOTAL Points Possible
100
- TOTAL Points Possible