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Section

Description

Unit description

This unit describes the skills and knowledge required to determine client business system requirements and verify the accuracy of the information gathered.

It applies to information and communications technology (ICT) personnel who are required to analyse client expectations and needs, and recommend business system changes.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Pre-requisites

N/A

Learning outcomes

In this unit, you will gain the knowledge and skills to:

1. Determine context of business need or problem

2. Gather information

3. Confirm system specifications

For further information about this unit go to: https://training.gov.au/Training/Details/ICTICT401

Assessments

The assessments in this unit are a combination of written and skill-based assessments. Both knowledge and skills will be assessed in both assessments. The types of assessments you will be completing are:

· Project – determine a business problem

· Project – determine business requirements

Learning materials

The learning materials for this unit include:

· resources provided on Moodle

· Student workbook.

Assessment Information

You must submit assessment work and attend scheduled assessments on the required dates.

For further information, refer to Every Students Guide to Assessment in TAFE NSW.

Achieving a satisfactory result

Your assessor will assess your competence against the requirements of the unit and the completion of the assessments listed in this Unit Assessment Guide.

Reporting assessment outcomes

Your Transcript of Academic Record will list all results of your study to date. If you have achieved competency in a unit but are unable to finish the Qualification or Course, you will receive a Record of Results showing only the units you have completed.

You can access a report of your final results by logging into the Student Portal.

Recognition

Credit Transfer (CT) – you can apply for credit if you have previously completed this unit at TAFE NSW or another Registered Training Organisation (RTO).

Recognition of Prior Learning (RPL) – you can apply to have your previous study, work and or life experiences recognised.

Please see the TAFE NSW website for further information about Recognition or discuss this with your Assessor.

Assessment feedback, review or appeals

In accordance with the TAFE NSW policy Manage Assessment Appeals, all students have the right to appeal an assessment decision in relation to how the assessment was conducted and the outcome of the assessment. Appeals must be lodged within 14 working days of the formal notification of the result of the assessment.

If you would like to request a review of your results or if you have any concerns about your results, contact your Teacher or Head Teacher. If they are unavailable, contact the Student Administration Officer.

Contact your Head Teacher for the assessment appeals procedures at your college/campus.

Reasonable adjustment

If you have a permanent or temporary condition that may prevent you from successfully completing the assessment event(s) in the way described, you should talk to your assessor about ‘reasonable adjustment’. This is the adjustment of the way you are assessed to take into account your condition, this must be approved BEFORE you attempt the assessment.

Educational Support Services

Please refer to the TAFE NSW website for specific information on the educational support services that are available to you.

You may also contact your Head Teacher or Trainer/Assessor for further information.

Student Declaration

Your Trainer/Assessor will provide you with the Student Declaration document for you to sign to ensure that you have received and understood your assessment requirements as per this Assessment Unit Guide.

You may receive this in hardcopy or you will be required to acknowledge your understanding online.

Event Number/Name

Method of collecting evidence

Venue

Assessment date or submission due date

AE1: Determine a business problem

1 of 2

Project

Online

TBA

AE2: Determine business requirements

2 of 2

Project

Online

TBA

Position

Name

Contact phone

Email

Region / Campus

Trainer/Assessor

Head Teacher

Education Administration Support