assignment

hoalicot

IBUS718-Lesson_01_StudentSlides3.pdf

Home >Business & Finance homework help >assignment

Lesson 1: Fundamentals of Consulting

IBUS 718: Consulting & Organizational Development in the Multinational Corporation

Introductions

SOSB Mymediatones

Pandoodle

SPIN

Professor Dirk Brown

Why do we need to leverage Innovation to create sustainable value?

The world is changing...

Disrupt or be disrupted.

fast.

“Success is a lousy teacher. It seduces smart people into

thinking they can’t lose.” - Bill Gates

Since 2000, 52% of companies in the Fortune 500 have either gone bankrupt, been acquired

or ceased to exist. (2012)

Constellation Research, “Research Summary: Sneak Peeks From Constellation’s Futurist Framework And 2014 Outlook On Digital Disruption”, February 2014

Average Company Lifespan on S&P 500 7-year rolling average

Ye ar

The Fault Line

R et

ur ns

( $)

The Fault Line

Investment Earnings Dilution

Out of the Woods

Old paradigm

New paradigm

OLD Paradigm

NEW Paradigm

Time

* Clayton Christiansen

The Innovators Dilema*

Source: U.S. Census Bureau Business Dynamics Statistics

Dr. Dirk Brown

Large Companies Can Innovate Successfully

Sources: www.heritage.org, Terry Miller and Anthony B. Kim, 2016 Index of Economic Freedom (Wachington, DC: The Heritage Foundation and Dow Jones & Company, Inc., 2016) and Legatum Institute Foundation, “2015 Legatum Prosperity Index”, 2015 (accessed December 8, 2015)

Free Enterprise - Rule of Law

- Government Size

- Regulatory Efficiency

- Open Markets

2007 2009 2011 2013 2015 2017

Ec on

om ic

F re

ed om

S co

Year

China The World

USA

Singapore

Source: The Heritage Foundation (www.heritage.org)

2010 Economic Landscape

2020 Economic Landscape

100000

200000

300000

400000

500000

600000

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010

United States of America

Source: WIPO

Pa te

nt F

ilin gs

100000

200000

300000

400000

500000

600000

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010

China

United States of America

Source: WIPO

Pa te

nt F

ilin gs

100,000

200,000

300,000

400,000

500,000

600,000

1787 1837 1887 1937 1987 2037

U.S. Patent Applications

China

Wolfgang Amadeus Mozart

Michael JacksonPa te

nt F

ilin gs

Section 4 Commutation of Punishment and Release on Parole Article 29 If a prisoner sentenced to life imprisonment or fixed-term imprisonment has shown true repentance or rendered meritorious service during the term of imprisonment, his sentence may be commuted on the basis of the result of the assessment made by the prison. If a prisoner has rendered one of the following major meritorious services, his sentence shall be commuted: (1)having stopped a grave criminal activity of another person; (2)having reported a grave criminal activity inside or outside prison which has

been ascertained to be true; (3)having made an invention or a major technical innovation; (4)having risked his or her life to save others in daily production or life; (5)having made remarkable performances in fighting against natural calamities or

in avoiding or removing grave accidents; or (6)having made other major contributions to the State or the society

Prison Law of the People’s Republic of China

Share of TEA and EEA by region • TEA = Total Early-Stage Entrepreneurial Activity • EEA = Entrepreneurial Employee Activity • Includes people involved in both

Share of TEA and EEA by region • TEA = Total Early-Stage Entrepreneurial Activity, EEA = Entrepreneurial Employee Activity • Includes people involved in both

6 Skill Areas

"De-construct"

Analyze

Quantify

Develop Hypotheses

Data Development

Communication

SOSB

Mymediatones Pandoodl

SPIN

Exercise Hard and Soft Skills

Set Expectations Well!

SOSB

Mymediatones Pandoodl

SPIN

Exercise Hard and Soft Skills

Set Expectations Well!

How to Teach This?

The core business knowledge and tools are largely the same

Read + Class Participation

Case Studies – Analysis

Case Studies – Strategy

Analysis & Critiques

Client Proposal

Consulting Engagement

(20%)

(15%)

(20%)

(10%)

(15%)

(20%)

Companies Chosen

First meeting

Weekly Updates

Client Proposals

Proposal Critiques

Interim Project Presentations

Final Report Outline

Final Recorded Presentations

Final Presentation Q&A

Your Name: Your Project name: Cont. % You: - 20% Team member: 20% Team member: 20% Team member: 20% Team member: 20%

100% OK

Notes on your group / experience:

Your Name: Mickey Mouse Your Project name: Disneyland for pets Cont. % You: Mickey Mouse 20% Team member: Donald Duck 15% Team member: Goofy 5% Team member: Minnie Mouse 35% Team member: Pluto 25%

100% OK

Notes on your group / experience: Donald Duck’s father got sick and he had to travel a lot back and forth so didn’t have time to do much on the project but he tried hard to help.

Team Effort

Reading and Class Participation (20%)

Module 2

Analysis of the Corporation

Case Study Analysis (15%)

Consulting Proposal (15%)

Feedback to others (5%)

Module 1

Fundamentals of Consulting and

Organizational Analysis

Module 3

Consultant-Client Interactions and Log-Term

Strategy

Case Study Analysis (20%)

Consulting Proposal (20%)

Feedback to others (5%)

35% 45%

5 Phases

of Consulting

Entry and Contracting

Discovery and Dialogue

Analysis and the Decision to Act

Engagement and Implementation

Extension, Recycle, or Termination

5 Phases of

Consulting

Proposal

Entry and Contracting

Discovery and Dialogue

Analysis and the Decision to Act

Engagement and Implementation

Extension, Recycle, or Termination

Proposal Client relationship

Project clarity

Data availability

Entry and Contracting

Discovery and Dialogue

Analysis and the Decision to Act

Engagement and Implementation

Extension, Recycle, or Termination

Client relationship

Project clarity

Data availability

Producing the Presentation

Entry and Contracting

Discovery and Dialogue

Analysis and the Decision to Act

Engagement and Implementation

Extension, Recycle, or Termination

Examples McKinsey

BCG

Bain

Etc.

5 Phases

of Consulting

Entry and Contracting

Discovery and Dialogue

Analysis and the Decision to Act

Engagement and Implementation

Extension, Recycle, or Termination

5 Phases

of Consulting

Entry and Contracting

Discovery and Dialogue

Analysis and the Decision to Act

Engagement and Implementation

Extension, Recycle, or Termination

5 Phases

of Consulting

Entry and Contracting

Discovery and Dialogue

Analysis and the Decision to Act

Engagement and Implementation

Extension, Recycle, or Termination

If I had an hour to solve a problem and my life depended on the solution,

I would spend the first 55 minutes determining the proper question to ask…

- Albert Einstein

Entry and Contracting

Discovery and Dialogue

Analysis and the Decision to Act

Engagement and Implementation

Extension, Recycle, or Termination

• Commitment to a future action (actions) • Constraint on actions available

• Legal: Offer / Acceptance / Consideration • Promises, Offers, Requests

• Explicit and Implicit • Often context dependent

• Understand, clarify, and describe potential consequences

• Don’t assume client has full knowledge • Don’t be afraid to ask “dumb” questions or say

“I don’t know but I will find out”

• Responses to an offer or request • Yes, No, or Renegotiate/Defer • “Maybe”, “We will try”, “We will do our best“

are unclear and subject to misunderstanding

Contract (Commitment)

• Commitment to a future action (actions) • Constraint on actions available

• Legal: Offer / Acceptance / Consideration • Promises, Offers, Requests

• Explicit and Implicit • Often context dependent

• Understand, clarify, and describe potential consequences

• Don’t assume client has full knowledge • Don’t be afraid to ask “dumb” questions or

say “I don’t know but I will find out”

• Responses to an offer or request • Yes, No, or Renegotiate/Defer • “Maybe”, “We will try”, “We will do our

best“ are unclear and subject to misunderstanding

Gain shared understanding of the

Why – The purpose of the engagement

What – The intended outcomes

When – The timeframe

How – The plan of action

Who – The resource allocations

Contingencies & Dependencies

What is the overall intent of a business contract?

What are some things that prevent closure?

Gain shared understanding of the

Why – The purpose of the engagement

What – The intended outcomes

When – The timeframe

How – The plan of action

Who – The resource allocations

Contingencies & Dependencies

• No explicit request (so no promise)

• No commitment (“we’ll see”)

• Miscommunication about fulfillment

• Change in circumstances

• Promisor fails to deliver

• Fulfills the letter but not the intent

• Conditions of satisfaction are revealed late or change during the process

• No explicit request (so no promise)

• No commitment (“we’ll see”)

• Miscommunication about fulfillment

• Change in circumstances

• Promisor fails to deliver

• Fulfills the letter but not the intent

• Conditions of satisfaction are revealed late or change during the process

• Explore the context

• Repeat and reframe

• Explore the edges

• Measure progress

• Communication

How do we address (and avoid) a broken

commitment?

Proposals 10 minute live presentation

Feb. 3, 2023

10+ slides

A. Background • Summarize current situation

B. Objectives / Deliverables • Clearly identify the goals and scope

C. Outline Approach • Propose the methodology / model / hypotheses

to be tested and any success measures • Can include here any initial results or relevant

information or data

D. Outline a resource-based plan • Include both resources and responsibilities • Quantify costs (in this case time) • Define processes (reporting, control, escalation)

E. Define benefits of a successful outcome and potential range of outcomes • Include dependencies and risks (cover yourself!)

Summary of this Lesson In this lesson: • You focused on the importance of consulting in the multinational

corporation in a rapidly changing global landscape. • You also reviewed the 5 phases of consulting and the importance

of drafting a rigorous consulting proposal as the first step. • You started to work on a consulting proposal for a multinational

corporation as the first step in your main group project for the course.