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IBMOff-the-jobtrainingplan.docxDevelop an off-the-job training program that reflects the values of the company. The training program will include a summary lesson plan, demonstrated SMART objectives that align to the values of the position and the organization. The paper will include the relevant documents for off-the-job training including the summary lesson plan with SMART objectives and evaluation tools.
Off-The-Job Training Program
According to Saks & Haccoun (2019), instructor-led learning has been declining due to the recognized need for development outside of a classroom environment. For a future business consultant at IBM, their roles will require being able to provide novel solutions to clients in various departments including project management, human resources and business analysis. The future employee will need a range of practical experience as well as continued learning of theoretical knowledge of business.
Case Incidents are similar to case studies in that they require critical thinking about a real-life situation but have a narrower focus on a single topic (Saks & Haccoun, 2019). This can be useful when the trainee is preparing for a project in a specific department and their supervisor wants to evaluate their knowledge in that department.
SMART objectives
For the Case Study & Case Incidents, the trainee must complete 3 case studies or case incidents in the first month of their job and achieve at least an 80% score on their case study, evaluated objectively based on the goals completed in the company’s actual project.
Summary Lesson Plan
The table below depicts the summary lesson plan for each activity used in the training program.
Table 1 Summary Lesson Plan table
|
|
Case Study & Case Incidents |
Programmed instructions |
Role playing |
|
Objectives |
Trainee must show critical analysis and apply personal experience or theoretical knowledge |
Trainees are asked a series of questions and are given a signal when they successfully answer each one (Indeed Editorial Team, 2021). |
Trainees take on roles and act out certain situations to assist them in better comprehending the learning ideas. Trainees behave as though they are confronted with a predicament and must solve it without prior direction or preparation (Indeed Editorial Team, 2021). |
|
Materials |
Electronic or Paper Case Study and Answer Sheet |
Off-the-job training may be carried out by training instructors using manuals or books (Indeed Editorial Team, 2021). |
Role playing, which is often reserved for customer service professions, entails trainees taking on roles and acting out certain situations. This technique of off-the-job training entails acting realistically in a simulated situation (Indeed Editorial Team, 2021). |
|
Length |
4 weeks |
Ongoing |
Ongoing |
|
Trainee Responsibilities |
Research for well-rounded answer Return case study and answers to supervisor after completion |
To successfully answer each of the series of questions given (Indeed Editorial Team, 2021). |
Role players must adapt fast to the ever-changing circumstances and react as they would in real life. Hiring, addressing a workplace problem, or making a sales pitch to a customer are examples of circumstances trainees may encounter (Indeed Editorial Team, 2021). |
|
Supervisor Responsibilities |
Evaluate answers based on company’s procedures, provide discussion for trainee, and identify areas for improvement |
Evaluate and assess the trainee's understanding (Indeed Editorial Team, 2021). |
Evaluate and assess the trainee's understanding to resolve the responsibilities of hiring, addressing a workplace problem, or making a sales pitch to a customer (Indeed Editorial Team, 2021). |
References
Saks, A. & Haccoun, R. (2019). Managing Performance through Training and Development (8th Eds.). Top Hat – this is not the full citation gotta fix it
Indeed Editorial Team (2021). Off-the-job training: Methods and benefits. Indeed Career Guide. https://www.indeed.com/career-advice/starting-new-job/off-the-job-training
