Business

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IBM416-Chapter22.ppt

International Cyberspace

Chapter 22

The New Dimension

The Internet & Int’l Business

  • Uses for the Internet

Buy & Sell Opportunities

Product Searches for buying

Company Info

Product Info – New Products

How to use the Product

Partnerships

Promotions

Pricing

Sales requirements

Images

It’s a virtual Catalog

The Internet & Int’l Business

  • Uses for the Internet

Sales

Find Potential Customers

Provide your company & product information

Advertising

Create a transaction

  • Biggest challenge for the Web & Int’l Business = Eliminates the Relationships

Creating a Website

  • Primary Purpose

Sales

Business Information

  • Secondary goals established by company

Advertising

Promotions

To say we have one

  • Question

Creating a Website

  • Questions to ask when creating your site

Who do I want to visit the site?

Global or Regional

Demographics & Psychographics of Target

What information do I want them to look for?

How do I build in urgency?

What type of image do I want to project?

Creating a Website

  • Questions to ask when creating your site

Is the content…

True & Correct

Accurate & Informative

Current

Who follows up on ???’s

What other sites can I link to?

How to I measure success of the site?

Hits

Customer Service

Sales

Creating a Website

  • All of the questions apply to all websites… now consider the following for int’l objectives

Language – only 50% of the world speaks English

Culture

Currency

Localization of information

Brick & mortar issues of sales & purchases

Creating a Website

Brick & mortar issues of sales & purchases

Licensing

Documentation

Transportation

Payment

Resolution of problems