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IBM416-Chapter18-GlobalManagement1.pptx

Global Management

Chapters 18

Finding Intermediaries

Most serious aspect of Int’l Expansion

Passive –

Unsolicited Orders

Advertising or Domestic Trade Show

Active –

Pursue partnerships abroad

Attend Int’l Trade Shows

Int’l Management Structure

Geographic Structure

Centralized Control @

Corporate HQ

HQ

Territory 1

Europe

Distributor

Italy

Distributor

France

Territory 2

Asia

Distributor

Japan

Distributor

Indonesia

Int’l Management Structure

Product Structure

Central Control @

Corporate HQ

HQ

Product

Group A

Territory 1

Europe

Territory 2

Asia

Product

Group B

Territory 1

Europe

Territory 2

Asia

Territory 3

S. America

Distributor Agreements

Verbal Agreement

Letter of Intent/Agreement

Simple letter outlining terms of business relationships

Full Contract

Detailed and specific

Termination

Usually for lack of performance

Change in market situation

Change in ownership of partners

Motivating Distributors

Yearly Plan

Market Exclusivity

Pricing >>> Profits

Partnership

Open Communication

Monthly/Quarterly/Yearly Reports

Feed back

Managing Your Channels

Regular Visits to Country

Meet with Int’l Partners

Discuss Business Operations

Product Range

Inventory& Logistics Issues

Marketing Plans & Strategies

Sales & Customer Service Issues

Meet Local Customers

Conduct Market Research

Meet with Advertising Agencies, etc.

Meet Service Providers

Attend Trade Shows

Managing Your Channels

Invitation to Corporate Headquarters

Regional Sales Meetings

Training Sessions

Product Launch

Marketing Presentations

Managing Your Channels

Local Representative

Hire Local or Expat

Territory Responsibility

Can be paid commission or salary

Responsible for:

Sales

Marketing

Forecasting

Trade Shows

Less Regular Visits by Company Reps

Managing Your Channels

Subsidiary

Hire Sales & Marketing Team

Outsource with In Market Firm

Distribution

Accounting

Receiveables, etc.