Leadership and Management

Business College at International House RTO Code: 91109 CRICOS 02623G

Level 1, 203 Clarence St, Sydney NSW 2000 | Floor 1, 237 Oxford St, Bondi Junction NSW 2022 3 Searcy St, Darwin NT 0800 | Level 6, 601 Bourke St, Melbourne VIC 3000

[email protected]| www.ihBC.edu.au

IAJ

As part of the CRM project at IAJ, Tomi Widojo has asked you to include sustainability practices for the office. He is concerned that although IAJ has procedures in place for sustainability in agriculture, it does not have a sustainability policy for its corporate office environment. Here’s his email is to you about the requirements: From: CEO – T. Widojo To: Project Manager Re: Sustainability Policy As you are aware, IAJ has a strong policy in regards to sustainability in agriculture. Environmental sustainability is a key concern at IAJ and we are eager to improve our environmental impact in all ways possible. It has recently been noted that our environmental practices and commitments are not being reflected in our offices. As such, as part of the work you are doing to implement the CRM, we would also like you to review our sustainability practices in the corporate office and develop a sustainability policy. Your primary focus is directed to the ongoing operations of the office. You are to consider any environmental impacts caused within our office facilities. The landlord of our corporate office building, Ron Langford, is also a local councillor and has offered his assistance in improving our sustainability practices. He has offered his email address for correspondence ([email protected]). Regards T. Widojo CEO IAJ

CASE STUDY SCENARIO: SUSTAINABILITY POLICY

Business College at International House RTO Code: 91109 CRICOS 02623G

Level 1, 203 Clarence St, Sydney NSW 2000 | Floor 1, 237 Oxford St, Bondi Junction NSW 2022 3 Searcy St, Darwin NT 0800 | Level 6, 601 Bourke St, Melbourne VIC 3000

[email protected]| www.ihBC.edu.au

Office review You met with Caroline Materson the Corporate Manager who took you through a complete overview of the corporate office and the surrounding area. You note the following things:

● There are weekly managers meetings offsite and manager training sessions that senior managers must complete. These involve a two hour drive.

● Water use – Running the dishwasher when only half full. Toilets all used the single flush system. Dual flush would cost about $7,500 to upgrade. The dishwasher was always set to full wash and had a Water Efficiency Labelling and Standards Scheme (WELS) rating of 3. The more water efficient 5-6 star dishwashers cost about $6,000 and above.

● Maintenance employees have been instructed to keep the non-native flowering plants

in the courtyard fully watered.

● When asked about sustainability practices that have been used, Caroline said that it had not been a priority in the office environment. The focus had been on IAJ’s farming, import and export operations.

● The office has maintenance and cleaning schedule for all the equipment used.

● The office had large front windows, but these were covered with vertical blinds. Caroline

said the blinds were usually drawn to stop sunlight shining in employees’ eyes. To ensure that the employees had adequate light to complete their work, the office lights are kept on at all times. The office windows and doors were always kept closed. To maximise employee comfort, the office had chosen to control the climate using the air conditioning in the store. This was set to 200C at all times.

● There was one large garbage skip outside the back door of the office. This was used for all waste. When questioned, Caroline said the current waste removal service used did not offer a recycling service.

● Due to the frequent mess in the office kitchen, the management team had chosen to provide disposable crockery and cutlery.

● Electronic office equipment was not turned off at night time.

● Stationery supplies, and consumables were purchased online. Caroline was not sure what supplies included recyclable materials.

Business College at International House RTO Code: 91109 CRICOS 02623G

Level 1, 203 Clarence St, Sydney NSW 2000 | Floor 1, 237 Oxford St, Bondi Junction NSW 2022 3 Searcy St, Darwin NT 0800 | Level 6, 601 Bourke St, Melbourne VIC 3000

[email protected]| www.ihBC.edu.au

You meet with Ron Langford and make the following notes:

● Ron handed you an extract from a government report ‘Economic Brief.’

● Ron explained that the Federal Government was now introducing legislation that backs up the local by-law concerning efficient water usage, particularly by industries. The current by-law has fines of up to $50,000 for excessive water breaches. Ron did explain that the council was giving some time to ‘make good’ under certain circumstances on a case by case basis. Ron also agreed with the idea of installing a water tank in the court yard for the cafe to use and would help get it built.

● Ron explained that the local area had a growing retirement population.

● Ron spoke about the Federal Government’s National Broadband Network being rolled

out that would allow efficient and effective video streaming and teleconferencing.

Sustainability at IAJ IAJ make the following sustainability commitments Staff, contractors and visitors must adopt all applicable undertakings of this policy to ensure sustainability is embedded in IAJ’s engagement and operational activities across all our endeavours to foster a culture of suitability that supports global priorities. Managers and supervisors have overall responsibility for sustainability and are accountable for the sustainable performance and the effective implementation of sustainable systems in their works areas and work activities. Staff have a responsibility to follow sustainable processes and procedures in their work areas and across IAJ as a whole. IAJ’s senior management are committed to ensuring a sustainable future. IAJ will continually improve the sustainability of its business and activities and integrate sustainability in farming, import and export outcomes. Sustainability will be pursued through a proactive sustainable management philosophy, based on executive commitment, continual assessment and effective communication.

Business College at International House RTO Code: 91109 CRICOS 02623G

Level 1, 203 Clarence St, Sydney NSW 2000 | Floor 1, 237 Oxford St, Bondi Junction NSW 2022 3 Searcy St, Darwin NT 0800 | Level 6, 601 Bourke St, Melbourne VIC 3000

[email protected]| www.ihBC.edu.au

Through procedures and processes, IAJ will support this commitment by:

- Implementing and maintaining a structure that ensures the systematic management

of sustainability.

- Complying with all statutory requirements.

- Clearly stating and delegating sustainability responsibilities for all persons and levels

at the IAJ.

- Providing an adequate, responsible financial budget model for sustainable strategies.

- Providing a process that manages and balances sustainability risks with operational

priorities and activities.

- Supporting and participating in recognised and complementary programs, agreements

and partnerships.

- Establishing measurable objectives and targets to manage corporate sustainability

issues and increasing awareness of sustainability.

- Providing appropriate training to all staff, contractors and visitors in relevant

sustainability systems and issues.

- Implementing a consultation process to ensure employees are included in the decision

making processes relating to operational sustainability issues.

- Communicating relevant sustainability information to all employees, contractors,

visitors and wider stakeholders.

- Integrating operational sustainability solutions with IAJ’s strategic objectives.