HWanalysis.rtf

FREQUENCIES VARIABLES=x22

/ORDER=ANALYSIS.

Frequencies

Statistics

X22 -- Satisfaction

N

Valid

325

Missing

1

X22 -- Satisfaction

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

3

22

6.7

6.8

6.8

4

93

28.5

28.6

35.4

5

58

17.8

17.8

53.2

6

60

18.4

18.5

71.7

7 = Highly Satisfied

92

28.2

28.3

100.0

Total

325

99.7

100.0

Missing

System

1

.3

Total

326

100.0

FREQUENCIES VARIABLES=x22

/STATISTICS=MEAN MEDIAN MODE

/ORDER=ANALYSIS.

Frequencies

Statistics

X22 -- Satisfaction

N

Valid

325

Missing

1

Mean

5.33

Median

5.00

Mode

4

X22 -- Satisfaction

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

3

22

6.7

6.8

6.8

4

93

28.5

28.6

35.4

5

58

17.8

17.8

53.2

6

60

18.4

18.5

71.7

7 = Highly Satisfied

92

28.2

28.3

100.0

Total

325

99.7

100.0

Missing

System

1

.3

Total

326

100.0

FREQUENCIES VARIABLES=x22

/STATISTICS=MEAN MEDIAN MODE

/BARCHART FREQ

/ORDER=ANALYSIS.

Frequencies

Statistics

X22 -- Satisfaction

N

Valid

325

Missing

1

Mean

5.33

Median

5.00

Mode

4

X22 -- Satisfaction

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

3

22

6.7

6.8

6.8

4

93

28.5

28.6

35.4

5

58

17.8

17.8

53.2

6

60

18.4

18.5

71.7

7 = Highly Satisfied

92

28.2

28.3

100.0

Total

325

99.7

100.0

Missing

System

1

.3

Total

326

100.0

FREQUENCIES VARIABLES=x7

/STATISTICS=MEAN MEDIAN MODE

/BARCHART FREQ

/ORDER=ANALYSIS.

Frequencies

Statistics

X7 -- Self-Confident

N

Valid

325

Missing

1

Mean

4.70

Median

5.00

Mode

5

X7 -- Self-Confident

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

2

14

4.3

4.3

4.3

3

43

13.2

13.2

17.5

4

68

20.9

20.9

38.5

5

113

34.7

34.8

73.2

6

74

22.7

22.8

96.0

Strongly Agree

13

4.0

4.0

100.0

Total

325

99.7

100.0

Missing

System

1

.3

Total

326

100.0

FREQUENCIES VARIABLES=x12

/STATISTICS=MEAN MEDIAN MODE

/BARCHART FREQ

/ORDER=ANALYSIS.

Frequencies

Statistics

X12 -- Friendly Employees

N

Valid

325

Missing

1

Mean

3.81

Median

4.00

Mode

5

X12 -- Friendly Employees

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

5

1.5

1.5

1.5

2

70

21.5

21.5

23.1

3

35

10.7

10.8

33.8

4

87

26.7

26.8

60.6

5

128

39.3

39.4

100.0

Total

325

99.7

100.0

Missing

System

1

.3

Total

326

100.0

FREQUENCIES VARIABLES=x17

/STATISTICS=MEAN MEDIAN MODE

/BARCHART FREQ

/ORDER=ANALYSIS.

Frequencies

Statistics

X17 -- Attractive Interior

N

Valid

325

Missing

1

Mean

4.64

Median

5.00

Mode

5

X17 -- Attractive Interior

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

2

6

1.8

1.8

1.8

3

45

13.8

13.8

15.7

4

77

23.6

23.7

39.4

5

134

41.1

41.2

80.6

6

59

18.1

18.2

98.8

Strongly Agree

4

1.2

1.2

100.0

Total

325

99.7

100.0

Missing

System

1

.3

Total

326

100.0

FREQUENCIES VARIABLES=x22

/STATISTICS=STDDEV VARIANCE RANGE MINIMUM MAXIMUM

/BARCHART FREQ

/ORDER=ANALYSIS.

Frequencies

Statistics

X22 -- Satisfaction

N

Valid

325

Missing

1

Std. Deviation

1.331

Variance

1.771

Range

4

Minimum

3

Maximum

7

X22 -- Satisfaction

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

3

22

6.7

6.8

6.8

4

93

28.5

28.6

35.4

5

58

17.8

17.8

53.2

6

60

18.4

18.5

71.7

7 = Highly Satisfied

92

28.2

28.3

100.0

Total

325

99.7

100.0

Missing

System

1

.3

Total

326

100.0

FREQUENCIES VARIABLES=x7

/STATISTICS=STDDEV VARIANCE RANGE MINIMUM MAXIMUM

/BARCHART FREQ

/ORDER=ANALYSIS.

Frequencies

Statistics

X7 -- Self-Confident

N

Valid

325

Missing

1

Std. Deviation

1.196

Variance

1.431

Range

5

Minimum

2

Maximum

7

X7 -- Self-Confident

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

2

14

4.3

4.3

4.3

3

43

13.2

13.2

17.5

4

68

20.9

20.9

38.5

5

113

34.7

34.8

73.2

6

74

22.7

22.8

96.0

Strongly Agree

13

4.0

4.0

100.0

Total

325

99.7

100.0

Missing

System

1

.3

Total

326

100.0

FREQUENCIES VARIABLES=x12

/STATISTICS=STDDEV VARIANCE RANGE MINIMUM MAXIMUM

/BARCHART FREQ

/ORDER=ANALYSIS.

Frequencies

Statistics

X12 -- Friendly Employees

N

Valid

325

Missing

1

Std. Deviation

1.212

Variance

1.470

Range

4

Minimum

1

Maximum

5

X12 -- Friendly Employees

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

Strongly Disagree

5

1.5

1.5

1.5

2

70

21.5

21.5

23.1

3

35

10.7

10.8

33.8

4

87

26.7

26.8

60.6

5

128

39.3

39.4

100.0

Total

325

99.7

100.0

Missing

System

1

.3

Total

326

100.0

FREQUENCIES VARIABLES=x17

/STATISTICS=STDDEV VARIANCE RANGE MINIMUM MAXIMUM

/BARCHART FREQ

/ORDER=ANALYSIS.

Frequencies

Statistics

X17 -- Attractive Interior

N

Valid

325

Missing

1

Std. Deviation

1.029

Variance

1.059

Range

5

Minimum

2

Maximum

7

X17 -- Attractive Interior

Frequency

Percent

Valid Percent

Cumulative Percent

Valid

2

6

1.8

1.8

1.8

3

45

13.8

13.8

15.7

4

77

23.6

23.7

39.4

5

134

41.1

41.2

80.6

6

59

18.1

18.2

98.8

Strongly Agree

4

1.2

1.2

100.0

Total

325

99.7

100.0

Missing

System

1

.3

Total

326

100.0

CROSSTABS

/TABLES=x2 BY x32

/FORMAT=AVALUE TABLES

/CELLS=COUNT

/COUNT ROUND CELL.

Crosstabs

Case Processing Summary

Cases

Valid

Missing

Total

N

Percent

N

Percent

N

Percent

X2 -- Party Person * X32 -- Gender

325

99.7%

1

0.3%

326

100.0%

X2 -- Party Person * X32 -- Gender Crosstabulation

Count

X32 -- Gender

Total

Male

Female

X2 -- Party Person

2

6

3

9

3

34

18

52

4

87

41

128

5

64

33

97

6

11

16

27

Strongly Agree

6

6

12

Total

208

117

325

CROSSTABS

/TABLES=x2 BY x32

/FORMAT=AVALUE TABLES

/STATISTICS=CHISQ

/CELLS=COUNT EXPECTED COLUMN

/COUNT ROUND CELL.

Crosstabs

Case Processing Summary

Cases

Valid

Missing

Total

N

Percent

N

Percent

N

Percent

X2 -- Party Person * X32 -- Gender

325

99.7%

1

0.3%

326

100.0%

X2 -- Party Person * X32 -- Gender Crosstabulation

X32 -- Gender

Total

Male

Female

X2 -- Party Person

2

Count

6

3

9

Expected Count

5.8

3.2

9.0

% within X32 -- Gender

2.9%

2.6%

2.8%

3

Count

34

18

52

Expected Count

33.3

18.7

52.0

% within X32 -- Gender

16.3%

15.4%

16.0%

4

Count

87

41

128

Expected Count

81.9

46.1

128.0

% within X32 -- Gender

41.8%

35.0%

39.4%

5

Count

64

33

97

Expected Count

62.1

34.9

97.0

% within X32 -- Gender

30.8%

28.2%

29.8%

6

Count

11

16

27

Expected Count

17.3

9.7

27.0

% within X32 -- Gender

5.3%

13.7%

8.3%

Strongly Agree

Count

6

6

12

Expected Count

7.7

4.3

12.0

% within X32 -- Gender

2.9%

5.1%

3.7%

Total

Count

208

117

325

Expected Count

208.0

117.0

325.0

% within X32 -- Gender

100.0%

100.0%

100.0%

Chi-Square Tests

Value

df

Asymptotic Significance (2-sided)

Pearson Chi-Square

8.472a

5

.132

Likelihood Ratio

8.121

5

.150

Linear-by-Linear Association

3.435

1

.064

N of Valid Cases

325

a. 2 cells (16.7%) have expected count less than 5. The minimum expected count is 3.24.

ONEWAY x9 BY x32

/STATISTICS DESCRIPTIVES

/MISSING ANALYSIS.

Oneway

Descriptives

X9 -- Buy New Products

N

Mean

Std. Deviation

Std. Error

95% Confidence Interval for Mean

Minimum

Maximum

Lower Bound

Upper Bound

Male

208

5.91

1.495

.104

5.71

6.12

1

7

Female

117

5.49

1.627

.150

5.19

5.79

2

7

Total

325

5.76

1.555

.086

5.59

5.93

1

7

ANOVA

X9 -- Buy New Products

Sum of Squares

df

Mean Square

F

Sig.

Between Groups

13.607

1

13.607

5.710

.017

Within Groups

769.673

323

2.383

Total

783.280

324

ONEWAY x24 BY x33

/STATISTICS DESCRIPTIVES

/MISSING ANALYSIS

/POSTHOC=SCHEFFE ALPHA(0.05).

Oneway

Descriptives

X24 -- Likely to Recommend

N

Mean

Std. Deviation

Std. Error

95% Confidence Interval for Mean

Minimum

Lower Bound

Upper Bound

No Children at Home

148

4.87

1.535

.126

4.62

5.12

1

1-2 Children at Home

95

4.72

1.478

.152

4.41

5.02

1

More Than 2 Children at Home

82

5.13

1.538

.170

4.80

5.47

1

Total

325

4.89

1.523

.084

4.73

5.06

1

Descriptives

X24 -- Likely to Recommend

Maximum

No Children at Home

7

1-2 Children at Home

7

More Than 2 Children at Home

7

Total

7

ANOVA

X24 -- Likely to Recommend

Sum of Squares

df

Mean Square

F

Sig.

Between Groups

7.819

2

3.910

1.693

.186

Within Groups

743.412

322

2.309

Total

751.231

324

Post Hoc Tests

Multiple Comparisons

Dependent Variable: X24 -- Likely to Recommend

Scheffe

(I) X33 -- Number of Children at Home

(J) X33 -- Number of Children at Home

Mean Difference (I-J)

Std. Error

Sig.

95% Confidence Interval

Lower Bound

Upper Bound

No Children at Home

1-2 Children at Home

.156

.200

.738

-.34

.65

More Than 2 Children at Home

-.263

.209

.456

-.78

.25

1-2 Children at Home

No Children at Home

-.156

.200

.738

-.65

.34

More Than 2 Children at Home

-.418

.229

.190

-.98

.14

More Than 2 Children at Home

No Children at Home

.263

.209

.456

-.25

.78

1-2 Children at Home

.418

.229

.190

-.14

.98

Homogeneous Subsets

X24 -- Likely to Recommend

Scheffea,b

X33 -- Number of Children at Home

N

Subset for alpha = 0.05

1

1-2 Children at Home

95

4.72

No Children at Home

148

4.87

More Than 2 Children at Home

82

5.13

Sig.

.147

Means for groups in homogeneous subsets are displayed.

a. Uses Harmonic Mean Sample Size = 101.770.

b. The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.

CORRELATIONS

/VARIABLES=x22 x23

/PRINT=TWOTAIL NOSIG

/STATISTICS DESCRIPTIVES

/MISSING=PAIRWISE.

Correlations

Descriptive Statistics

Mean

Std. Deviation

N

X22 -- Satisfaction

5.33

1.331

325

X23 -- Likely to Return

4.53

1.148

325

Correlations

X22 -- Satisfaction

X23 -- Likely to Return

X22 -- Satisfaction

Pearson Correlation

1

.584**

Sig. (2-tailed)

.000

N

325

325

X23 -- Likely to Return

Pearson Correlation

.584**

1

Sig. (2-tailed)

.000

N

325

325

**. Correlation is significant at the 0.01 level (2-tailed).

REGRESSION

/MISSING LISTWISE

/STATISTICS COEFF OUTS R ANOVA

/CRITERIA=PIN(.05) POUT(.10)

/NOORIGIN

/DEPENDENT x22

/METHOD=ENTER x13 x14 x18 x21.

Regression

Variables Entered/Removed a

Model

Variables Entered

Variables Removed

Method

1

X21 -- Speed of Service, X14 -- Large Size Portions, X18 -- Excellent Food Taste, X13 -- Fun Place to Eatb

.

Enter

a. Dependent Variable: X22 -- Satisfaction

b. All requested variables entered.

Model Summary

Model

R

R Square

Adjusted R Square

Std. Error of the Estimate

1

.422a

.178

.168

1.214

a. Predictors: (Constant), X21 -- Speed of Service, X14 -- Large Size Portions, X18 -- Excellent Food Taste, X13 -- Fun Place to Eat

ANOVA a

Model

Sum of Squares

df

Mean Square

F

Sig.

1

Regression

102.239

4

25.560

17.346

.000b

Residual

471.534

320

1.474

Total

573.772

324

a. Dependent Variable: X22 -- Satisfaction

b. Predictors: (Constant), X21 -- Speed of Service, X14 -- Large Size Portions, X18 -- Excellent Food Taste, X13 -- Fun Place to Eat

Coefficients a

Model

Unstandardized Coefficients

Standardized Coefficients

t

Sig.

B

Std. Error

Beta

1

(Constant)

1.898

.498

3.808

.000

X13 -- Fun Place to Eat

.118

.079

.082

1.490

.137

X14 -- Large Size Portions

.139

.057

.132

2.417

.016

X18 -- Excellent Food Taste

.234

.064

.191

3.673

.000

X21 -- Speed of Service

.188

.034

.292

5.604

.000

a. Dependent Variable: X22 -- Satisfaction