HW I
FREQUENCIES VARIABLES=x22
/ORDER=ANALYSIS.
Frequencies
Statistics
X22 -- Satisfaction
N
Valid
325
Missing
1
X22 -- Satisfaction
Frequency
Percent
Valid Percent
Cumulative Percent
Valid
3
22
6.7
6.8
6.8
4
93
28.5
28.6
35.4
5
58
17.8
17.8
53.2
6
60
18.4
18.5
71.7
7 = Highly Satisfied
92
28.2
28.3
100.0
Total
325
99.7
100.0
Missing
System
1
.3
Total
326
100.0
FREQUENCIES VARIABLES=x22
/STATISTICS=MEAN MEDIAN MODE
/ORDER=ANALYSIS.
Frequencies
Statistics
X22 -- Satisfaction
N
Valid
325
Missing
1
Mean
5.33
Median
5.00
Mode
4
X22 -- Satisfaction
Frequency
Percent
Valid Percent
Cumulative Percent
Valid
3
22
6.7
6.8
6.8
4
93
28.5
28.6
35.4
5
58
17.8
17.8
53.2
6
60
18.4
18.5
71.7
7 = Highly Satisfied
92
28.2
28.3
100.0
Total
325
99.7
100.0
Missing
System
1
.3
Total
326
100.0
FREQUENCIES VARIABLES=x22
/STATISTICS=MEAN MEDIAN MODE
/BARCHART FREQ
/ORDER=ANALYSIS.
Frequencies
Statistics
X22 -- Satisfaction
N
Valid
325
Missing
1
Mean
5.33
Median
5.00
Mode
4
X22 -- Satisfaction
Frequency
Percent
Valid Percent
Cumulative Percent
Valid
3
22
6.7
6.8
6.8
4
93
28.5
28.6
35.4
5
58
17.8
17.8
53.2
6
60
18.4
18.5
71.7
7 = Highly Satisfied
92
28.2
28.3
100.0
Total
325
99.7
100.0
Missing
System
1
.3
Total
326
100.0
FREQUENCIES VARIABLES=x7
/STATISTICS=MEAN MEDIAN MODE
/BARCHART FREQ
/ORDER=ANALYSIS.
Frequencies
Statistics
X7 -- Self-Confident
N
Valid
325
Missing
1
Mean
4.70
Median
5.00
Mode
5
X7 -- Self-Confident
Frequency
Percent
Valid Percent
Cumulative Percent
Valid
2
14
4.3
4.3
4.3
3
43
13.2
13.2
17.5
4
68
20.9
20.9
38.5
5
113
34.7
34.8
73.2
6
74
22.7
22.8
96.0
Strongly Agree
13
4.0
4.0
100.0
Total
325
99.7
100.0
Missing
System
1
.3
Total
326
100.0
FREQUENCIES VARIABLES=x12
/STATISTICS=MEAN MEDIAN MODE
/BARCHART FREQ
/ORDER=ANALYSIS.
Frequencies
Statistics
X12 -- Friendly Employees
N
Valid
325
Missing
1
Mean
3.81
Median
4.00
Mode
5
X12 -- Friendly Employees
Frequency
Percent
Valid Percent
Cumulative Percent
Valid
Strongly Disagree
5
1.5
1.5
1.5
2
70
21.5
21.5
23.1
3
35
10.7
10.8
33.8
4
87
26.7
26.8
60.6
5
128
39.3
39.4
100.0
Total
325
99.7
100.0
Missing
System
1
.3
Total
326
100.0
FREQUENCIES VARIABLES=x17
/STATISTICS=MEAN MEDIAN MODE
/BARCHART FREQ
/ORDER=ANALYSIS.
Frequencies
Statistics
X17 -- Attractive Interior
N
Valid
325
Missing
1
Mean
4.64
Median
5.00
Mode
5
X17 -- Attractive Interior
Frequency
Percent
Valid Percent
Cumulative Percent
Valid
2
6
1.8
1.8
1.8
3
45
13.8
13.8
15.7
4
77
23.6
23.7
39.4
5
134
41.1
41.2
80.6
6
59
18.1
18.2
98.8
Strongly Agree
4
1.2
1.2
100.0
Total
325
99.7
100.0
Missing
System
1
.3
Total
326
100.0
FREQUENCIES VARIABLES=x22
/STATISTICS=STDDEV VARIANCE RANGE MINIMUM MAXIMUM
/BARCHART FREQ
/ORDER=ANALYSIS.
Frequencies
Statistics
X22 -- Satisfaction
N
Valid
325
Missing
1
Std. Deviation
1.331
Variance
1.771
Range
4
Minimum
3
Maximum
7
X22 -- Satisfaction
Frequency
Percent
Valid Percent
Cumulative Percent
Valid
3
22
6.7
6.8
6.8
4
93
28.5
28.6
35.4
5
58
17.8
17.8
53.2
6
60
18.4
18.5
71.7
7 = Highly Satisfied
92
28.2
28.3
100.0
Total
325
99.7
100.0
Missing
System
1
.3
Total
326
100.0
FREQUENCIES VARIABLES=x7
/STATISTICS=STDDEV VARIANCE RANGE MINIMUM MAXIMUM
/BARCHART FREQ
/ORDER=ANALYSIS.
Frequencies
Statistics
X7 -- Self-Confident
N
Valid
325
Missing
1
Std. Deviation
1.196
Variance
1.431
Range
5
Minimum
2
Maximum
7
X7 -- Self-Confident
Frequency
Percent
Valid Percent
Cumulative Percent
Valid
2
14
4.3
4.3
4.3
3
43
13.2
13.2
17.5
4
68
20.9
20.9
38.5
5
113
34.7
34.8
73.2
6
74
22.7
22.8
96.0
Strongly Agree
13
4.0
4.0
100.0
Total
325
99.7
100.0
Missing
System
1
.3
Total
326
100.0
FREQUENCIES VARIABLES=x12
/STATISTICS=STDDEV VARIANCE RANGE MINIMUM MAXIMUM
/BARCHART FREQ
/ORDER=ANALYSIS.
Frequencies
Statistics
X12 -- Friendly Employees
N
Valid
325
Missing
1
Std. Deviation
1.212
Variance
1.470
Range
4
Minimum
1
Maximum
5
X12 -- Friendly Employees
Frequency
Percent
Valid Percent
Cumulative Percent
Valid
Strongly Disagree
5
1.5
1.5
1.5
2
70
21.5
21.5
23.1
3
35
10.7
10.8
33.8
4
87
26.7
26.8
60.6
5
128
39.3
39.4
100.0
Total
325
99.7
100.0
Missing
System
1
.3
Total
326
100.0
FREQUENCIES VARIABLES=x17
/STATISTICS=STDDEV VARIANCE RANGE MINIMUM MAXIMUM
/BARCHART FREQ
/ORDER=ANALYSIS.
Frequencies
Statistics
X17 -- Attractive Interior
N
Valid
325
Missing
1
Std. Deviation
1.029
Variance
1.059
Range
5
Minimum
2
Maximum
7
X17 -- Attractive Interior
Frequency
Percent
Valid Percent
Cumulative Percent
Valid
2
6
1.8
1.8
1.8
3
45
13.8
13.8
15.7
4
77
23.6
23.7
39.4
5
134
41.1
41.2
80.6
6
59
18.1
18.2
98.8
Strongly Agree
4
1.2
1.2
100.0
Total
325
99.7
100.0
Missing
System
1
.3
Total
326
100.0
CROSSTABS
/TABLES=x2 BY x32
/FORMAT=AVALUE TABLES
/CELLS=COUNT
/COUNT ROUND CELL.
Crosstabs
Case Processing Summary
Cases
Valid
Missing
Total
N
Percent
N
Percent
N
Percent
X2 -- Party Person * X32 -- Gender
325
99.7%
1
0.3%
326
100.0%
X2 -- Party Person * X32 -- Gender Crosstabulation
Count
X32 -- Gender
Total
Male
Female
X2 -- Party Person
2
6
3
9
3
34
18
52
4
87
41
128
5
64
33
97
6
11
16
27
Strongly Agree
6
6
12
Total
208
117
325
CROSSTABS
/TABLES=x2 BY x32
/FORMAT=AVALUE TABLES
/STATISTICS=CHISQ
/CELLS=COUNT EXPECTED COLUMN
/COUNT ROUND CELL.
Crosstabs
Case Processing Summary
Cases
Valid
Missing
Total
N
Percent
N
Percent
N
Percent
X2 -- Party Person * X32 -- Gender
325
99.7%
1
0.3%
326
100.0%
X2 -- Party Person * X32 -- Gender Crosstabulation
X32 -- Gender
Total
Male
Female
X2 -- Party Person
2
Count
6
3
9
Expected Count
5.8
3.2
9.0
% within X32 -- Gender
2.9%
2.6%
2.8%
3
Count
34
18
52
Expected Count
33.3
18.7
52.0
% within X32 -- Gender
16.3%
15.4%
16.0%
4
Count
87
41
128
Expected Count
81.9
46.1
128.0
% within X32 -- Gender
41.8%
35.0%
39.4%
5
Count
64
33
97
Expected Count
62.1
34.9
97.0
% within X32 -- Gender
30.8%
28.2%
29.8%
6
Count
11
16
27
Expected Count
17.3
9.7
27.0
% within X32 -- Gender
5.3%
13.7%
8.3%
Strongly Agree
Count
6
6
12
Expected Count
7.7
4.3
12.0
% within X32 -- Gender
2.9%
5.1%
3.7%
Total
Count
208
117
325
Expected Count
208.0
117.0
325.0
% within X32 -- Gender
100.0%
100.0%
100.0%
Chi-Square Tests
Value
df
Asymptotic Significance (2-sided)
Pearson Chi-Square
8.472a
5
.132
Likelihood Ratio
8.121
5
.150
Linear-by-Linear Association
3.435
1
.064
N of Valid Cases
325
a. 2 cells (16.7%) have expected count less than 5. The minimum expected count is 3.24.
ONEWAY x9 BY x32
/STATISTICS DESCRIPTIVES
/MISSING ANALYSIS.
Oneway
Descriptives
X9 -- Buy New Products
N
Mean
Std. Deviation
Std. Error
95% Confidence Interval for Mean
Minimum
Maximum
Lower Bound
Upper Bound
Male
208
5.91
1.495
.104
5.71
6.12
1
7
Female
117
5.49
1.627
.150
5.19
5.79
2
7
Total
325
5.76
1.555
.086
5.59
5.93
1
7
ANOVA
X9 -- Buy New Products
Sum of Squares
df
Mean Square
F
Sig.
Between Groups
13.607
1
13.607
5.710
.017
Within Groups
769.673
323
2.383
Total
783.280
324
ONEWAY x24 BY x33
/STATISTICS DESCRIPTIVES
/MISSING ANALYSIS
/POSTHOC=SCHEFFE ALPHA(0.05).
Oneway
Descriptives
X24 -- Likely to Recommend
N
Mean
Std. Deviation
Std. Error
95% Confidence Interval for Mean
Minimum
Lower Bound
Upper Bound
No Children at Home
148
4.87
1.535
.126
4.62
5.12
1
1-2 Children at Home
95
4.72
1.478
.152
4.41
5.02
1
More Than 2 Children at Home
82
5.13
1.538
.170
4.80
5.47
1
Total
325
4.89
1.523
.084
4.73
5.06
1
Descriptives
X24 -- Likely to Recommend
Maximum
No Children at Home
7
1-2 Children at Home
7
More Than 2 Children at Home
7
Total
7
ANOVA
X24 -- Likely to Recommend
Sum of Squares
df
Mean Square
F
Sig.
Between Groups
7.819
2
3.910
1.693
.186
Within Groups
743.412
322
2.309
Total
751.231
324
Post Hoc Tests
Multiple Comparisons
Dependent Variable: X24 -- Likely to Recommend
Scheffe
(I) X33 -- Number of Children at Home
(J) X33 -- Number of Children at Home
Mean Difference (I-J)
Std. Error
Sig.
95% Confidence Interval
Lower Bound
Upper Bound
No Children at Home
1-2 Children at Home
.156
.200
.738
-.34
.65
More Than 2 Children at Home
-.263
.209
.456
-.78
.25
1-2 Children at Home
No Children at Home
-.156
.200
.738
-.65
.34
More Than 2 Children at Home
-.418
.229
.190
-.98
.14
More Than 2 Children at Home
No Children at Home
.263
.209
.456
-.25
.78
1-2 Children at Home
.418
.229
.190
-.14
.98
Homogeneous Subsets
X24 -- Likely to Recommend
Scheffea,b
X33 -- Number of Children at Home
N
Subset for alpha = 0.05
1
1-2 Children at Home
95
4.72
No Children at Home
148
4.87
More Than 2 Children at Home
82
5.13
Sig.
.147
Means for groups in homogeneous subsets are displayed.
a. Uses Harmonic Mean Sample Size = 101.770.
b. The group sizes are unequal. The harmonic mean of the group sizes is used. Type I error levels are not guaranteed.
CORRELATIONS
/VARIABLES=x22 x23
/PRINT=TWOTAIL NOSIG
/STATISTICS DESCRIPTIVES
/MISSING=PAIRWISE.
Correlations
Descriptive Statistics
Mean
Std. Deviation
N
X22 -- Satisfaction
5.33
1.331
325
X23 -- Likely to Return
4.53
1.148
325
Correlations
X22 -- Satisfaction
X23 -- Likely to Return
X22 -- Satisfaction
Pearson Correlation
1
.584**
Sig. (2-tailed)
.000
N
325
325
X23 -- Likely to Return
Pearson Correlation
.584**
1
Sig. (2-tailed)
.000
N
325
325
**. Correlation is significant at the 0.01 level (2-tailed).
REGRESSION
/MISSING LISTWISE
/STATISTICS COEFF OUTS R ANOVA
/CRITERIA=PIN(.05) POUT(.10)
/NOORIGIN
/DEPENDENT x22
/METHOD=ENTER x13 x14 x18 x21.
Regression
Variables Entered/Removed a
Model
Variables Entered
Variables Removed
Method
1
X21 -- Speed of Service, X14 -- Large Size Portions, X18 -- Excellent Food Taste, X13 -- Fun Place to Eatb
.
Enter
a. Dependent Variable: X22 -- Satisfaction
b. All requested variables entered.
Model Summary
Model
R
R Square
Adjusted R Square
Std. Error of the Estimate
1
.422a
.178
.168
1.214
a. Predictors: (Constant), X21 -- Speed of Service, X14 -- Large Size Portions, X18 -- Excellent Food Taste, X13 -- Fun Place to Eat
ANOVA a
Model
Sum of Squares
df
Mean Square
F
Sig.
1
Regression
102.239
4
25.560
17.346
.000b
Residual
471.534
320
1.474
Total
573.772
324
a. Dependent Variable: X22 -- Satisfaction
b. Predictors: (Constant), X21 -- Speed of Service, X14 -- Large Size Portions, X18 -- Excellent Food Taste, X13 -- Fun Place to Eat
Coefficients a
Model
Unstandardized Coefficients
Standardized Coefficients
t
Sig.
B
Std. Error
Beta
1
(Constant)
1.898
.498
3.808
.000
X13 -- Fun Place to Eat
.118
.079
.082
1.490
.137
X14 -- Large Size Portions
.139
.057
.132
2.417
.016
X18 -- Excellent Food Taste
.234
.064
.191
3.673
.000
X21 -- Speed of Service
.188
.034
.292
5.604
.000
a. Dependent Variable: X22 -- Satisfaction