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profilegreatrn
HW2.docx

J:\الجوده\شعار و الهيكل التنظيمي للكلية\uohlogo.jpg

المملكة العربية السعودية

وزارة التعليم

جامـعـة حـائل

كلية التمريض

KINGDOM OF SAUDI ARABIA

Ministry of Education

University of Hail

College of Nursing

CON_JPEG

ADVANCED RESEARCH STATISTICS

NURS 717

1st Semester SY 2020-2021

HOMEWORK ASSIGNMENT

Student Name

Date

Class name

2

Assignment number

/20%

You are evaluating the quality of service of the customer support department in MOH. From your experience, you know that most costumers expect social media’s customer support (such as responding to twitter or emails) to respond within one hour.

You collected a sample of the average response time over 25 days for all the 3 shifts that are working around the clock every day. Use the data you collected to compare the 3 shifts. File HW2. Sav

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