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HumanResourceSecurity.pptx

Security Program and Policies Principles and Practices

by Sari Stern Greene

Chapter 6: Human Resources Security

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Objectives

Define the relationship between information security and personnel practices

Recognize the stages of the employee lifecycle

Describe the purpose of confidentiality and acceptable use agreements

Understand appropriate security education, training, and awareness programs

Create personnel-related security policies and procedures

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The Employee Lifecycle

Represents stages in the employee’s career

Lifecycle models can vary but most include the following stages

Recruitment

Onboarding

User provisioning

Orientation

Career development

Termination

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What Does Recruitment Have to Do with Security?

Risks and rewards of posting online employment ads:

A company can reach a wider audience

A company can publish an ad that gives too much information:

About the network infrastructure and therefore allow a hacker to footprint the internal network easily and stealthily

About the company itself, inviting social engineering attacks

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Job Postings

Job descriptions are supposed to:

Convey the mission of the organization

Describe the position in general terms

Outline the responsibilities attached to said position

Outline the company’s commitment to security via the use of such terms as non-disclosure agreement

Job descriptions are NOT supposed to:

Include information about specific systems, software versions, security configurations, or access controls

It’s harder to hack a network if one doesn’t know what hardware & software

If the above information is deemed necessary, two versions of the position can be created. The second, more detailed version should be posted internally and shared with candidates that have made the “first cut”

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Candidate Application Data

Companies are responsible for protecting the data and privacy of the job seeker

Non-public personal information (NPPI) should not be collected if possible

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The Interview

Job Interview:

The interviewer should be concerned about revealing too much about the company during the interview

Job candidates should never gain access to secured areas

A job interview is a perfect foot-printing opportunity for hackers and social engineers

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Screening Prospective Employees

An organization should protect itself by running extensive background checks on potential employees at all levels of the hierarchy

Some higher level positions may require even more in-depth checks

Many U.S. government jobs require prospective employees have the requisite clearance level

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Types of Background Checks

The company should have a basic background check level to which all employees are subjected

Information owners may require more in-depth checks for specific roles

Workers also have a right to privacy: Not all information is fair game to gather – only information relevant to the actual work they perform

Companies should seek consent from employees before launching a background check

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Types of Background Checks Cont.

Educational records fall under FERPA. Schools must first have written authorization before they can provide student-related information

Motor vehicle records fall under DPPA, which means that the DMV – or its employees – are not allowed to disclose information obtained by the department

The FTC allows the use of credit reports prior to hiring employees as long as companies do so in accordance with the Fair Credit Reporting Act

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Types of Background Checks Cont.

Bankruptcies may not be used as the SOLE reason to not hire someone according to Title 11 of the U.S. Bankruptcy Code

Criminal history: The use of this sort of information varies from state to state

Worker’s compensation records: In most states, these records are public records, but their use may not violate the Americans with Disabilities Act

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What Happens in the Onboarding Phase?

The new hire is added to the organization’s payroll and benefit systems

New employees must provide

Proof of identity

Work authorization

Tax identification

Two forms that must be completed

Form I-9

Form W-4

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What Is User Provisioning?

The process of:

Creating user accounts and group memberships

Providing company identification

Assigning access rights and permissions

Assigning access devices such as tokens and/or smartcards

The user should be provided with and acknowledge the terms and conditions of the Acceptable Use Agreement before being granted access

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What Should an Employee Learn During Orientation?

His responsibilities

Information handling standards and privacy protocols

Ask questions

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The Importance of Employee Agreements

Confidentiality or non-disclosure agreements

Agreement between employees and organization

Defines what information may not be disclosed by employees

Goal: To protect sensitive information

Especially important in these situations:

When an employee is terminated or leaves

When a third-party contractor was employed

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The Importance of Employee Agreements cont.

Acceptable Use Agreement

A policy contract between the company and information systems user

Components of an Acceptable Use Agreement

Introduction

Data classifications

Applicable policy statement

Handling standards

Contacts

Sanctions for violations

acknowledgment

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The Importance of Security Education and Training

Training employees

According to NIST: “Federal agencies […] cannot protect […] information […] without ensuring that all people involved […]:

Understand their role and responsibilities related to the organization’s mission

Understand the organization’s IT security policy, procedures and practices

Have at least adequate knowledge of the various management, operational and technical controls required and available to protect the IT resources for which they are responsible”

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The Importance of Security Education and Training cont.

Hackers adapt: If it is easier to use social engineering – i.e., targeting users – rather than hack a network device, that is the road they will take

Only securing network devices and neglecting to train users on information security topics is ignoring half of the threats against the company

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What Is the SETA Model?

What is SETA?

Security Education Training and Awareness

Awareness is not training: It is focusing the attention of employees on security topics to change their behavior

Security awareness campaigns should be scheduled regularly

Security training “seeks to teach skills” (per NIST)

Security training should NOT be dispensed only to the technical staff but to all employees

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Summary

A security policy that does not include personnel as a permanent threat to the data owned by the company is incomplete. Social engineering is more virulent than ever.

Failing to train users on security topics is a bad mistake and may result in a lack of compliance for some federal mandates.

All users should sign the Acceptable Use Agreement before receiving access to company’s systems and equipment

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