Case study

THE COUNCIL OF COMMUNITY COLLEGES OF JAMAICA

ASSOCIATE DEGREE COURSEWORK

SEMESTER 1 – SEPTEMBER 2020

PROGRAMME: BUSINESS ADMINISTRATION

COURSE NAME: HUMAN RESOURCE MANAGEMENT

CODE: HRMT3401

YEAR GROUP: THREE

DUE DATE:

EXAMINATION TYPE: COURSEWORK 1 – INDIVIDUAL TEST (10%)

INSTRUCTION:

CASE STUDIES

Read the following case study then respond the questions which follow.

Mags Company Limited is a manufacturing company that produces aluminium pots. For ten consecutive years the company has been successful. However, in its eleventh year of operations, the HR manager resigned as well as the general manager. Within a year of the resignation of both managers, the company’s profits started to plummet, and working conditions began to deteriorate. There were numerous accidents in the plant. Several new workers did not get training based on safety operations even though the plant manager requested for them to be trained. The plant manager tried to push safety first, a previous OHS policy which was implemented by the previous HR and general manager, but the employees continued to do as they please; smoking in unmarked non-smoking areas, working without the few safety gears with which they were provided among other serious safety infractions. Machines in the entire organization were been serviced infrequently and some even started malfunctioning. Administrative staff had to work with their office windows open because the air conditioning units did not work as a result, they were plagued by noise and dust coming from a section of the building that was being renovated. Also, a section of the administrative building had mold and the air quality was poor.

With the mounting health and safety issues at Mags Company Ltd, many employees were missing work due to work related illnesses and the health and safety conscious employees were disgruntled and threatened industrial action. They blamed management for not addressing the OHS issues.

REQUIRED:

1. Explain why it is important for organizations to have good OHS practices. (3 marks)

2. Assume you are the HR manager at Mags Company Ltd. Identify THREE (3) health and safety issues highlighted in the case and explain how you would address each. (15 marks)

3. i. Suggest TWO (2) OHS policies that HR can create and implement in the

organization. (4 marks)

ii. List TWO (2) benefit to employees and employer if a non-smoking policy is

implemented (2 marks)

iii. Suggest THREE (3) ways how management including HR should go about

implementing these policies for OHS to be continuous top priority in the

organization. (6 marks)

(Total 30 marks)

CUSTOMS TCI HUMAN RESOURCE PLANNING

“Customs TCI Human Resource Management is a critical success factor for the business. The company’s retail service offers goods in a way that is convenient and efficient for shoppers. In this service context, Customs TCI human resources directly determine business output. The company’s Human Resource Management aims to maximize Employee Performance to correspondingly maximize capacity for sales. Human Resource Planning and Job analysis and Design are some of the major components of Customs TCI human resource management strategy. Through Human Resource Planning, the firm develops an adequate workforce. Through effective Job analysis and Design, Customs TCI ensures that job descriptions and specifications relate with the HR needs of the organization. These components of human resource management influence how Customs TCI maintains its more than 1 million employees to provide adequate service to an expanding population of target consumers”.

1. What is the relationship between Job Analysis and Human Resource Planning?

(5 marks)

2. Explain three (3) reasons why Customs TCI would value Human Resource Planning as part of its operation. (9 Marks)

3. Explain any three (3) factors that could affect Customs TCI Human Resource planning.

(6 Marks)

4. With the use of an example describe four (4) methods which Customs TCI can use to improve their employees competencies once they have been recruited. (8 marks)

5. APA – (2 marks)

END OF TEST