Human Relations & Development I Questions & Answers
Shaun Webbs
HumanRelationsandDevelopmentUnitIFlashcards.pdf
C h a p t e r s 1 a n d 2
Unit II Flashcards
T h e t e a c h i n g o f s k i l l s f o r d e a l i n g w i t h o t h e r s s o t h a t t h e y c a n b e p u t i n t o p r a c t i c e .
I n t e r p e r s o n a l S k i l l s T r a i n i n g#1
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_ _ _ _ _ _ _ _ _ _ i s a n e x p e r i e n c e - b a s e d w a y o f k n o w i n g o r r e a s o n i n g i n w h i c h t h e w e i g h i n g
a n d b a l a n c i n g o f e v i d e n c e a r e d o n e a u t o m a t i c a l l y .
I n t u i t i o n #2
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T h e c o n f i d e n c e i n y o u r a b i l i t y t o c a r r y o u t a s p e c i f i c t a s k .
S e l f - e f f i c a c y#3
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I n f o r m a l L e a r n i n g
T h e a c q u i s i t i o n o f k n o w l e d g e a n d s k i l l s t h a t t a k e s p l a c e n a t u r a l l y o u t s i d e o f a
s t r u c t u r e d l e a r n i n g e n v i r o n m e n t .
#4
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A s p e c i f i c a r e a i n w h i c h a p e r s o n n e e d s t o c h a n g e o r i m p r o v e .
D e v e l o p m e n t a l N e e d #5
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U n i v e r s a l T r a i n i n g N e e d
A n a r e a f o r i m p r o v e m e n t c o m m o n t o m o s t p e o p l e .
#6
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A s e r i e s o f s t e p s t o a c h i e v e a g o a l .
A c t i o n P l a n#7
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P e r s i s t e n t a n d e n d u r i n g b e h a v i o r p a t t e r n s t h a t t e n d t o b e e x p r e s s e d i n a w i d e v a r i e t y o f
s i t u a t i o n s .
P e r s o n a l i t y#8
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p r a c t i c a l i n t e l l i g e n c e
A n a c c u m u l a t i o n o f s k i l l s , d i s p o s i t i o n s , a n d k n o w l e d g e , p l u s t h e a b i l i t y t o a p p l y k n o w l e d g e t o s o l v e e v e r y d a y p r o b l e m s i s
k n o w n a s _ _ _ .
#9
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E t h i c s
T h e m o r a l c h o i c e s a p e r s o n m a k e s ; w h a t i s g o o d a n d b a d , r i g h t a n d w r o n g ,
j u s t a n d u n j u s t , a n d w h a t p e o p l e s h o u l d d o .
#10
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T h e c a p a c i t y t o a c q u i r e a n d a p p l y k n o w l e d g e , i n c l u d i n g s o l v i n g p r o b l e m s .
C o g n i t i v e I n t e l l i g e n c e#11
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A f a c t o r i n i n t e l l i g e n c e t h a t c o n t r i b u t e s t o t h e a b i l i t y t o p e r f o r m w e l l i n m a n y t a s k s i s _ _ _ _ _ . S p e c i f i c c o m p o n e n t s o f i n t e l l i g e n c e t h a t c o n t r i b u t e t o p r o b l e m - s o l v i n g a b i l i t y i s
_ _ _ _ _ .
g ( g e n e r a l ) f a c t o r ; s ( s p e c i a l ) f a c t o r
#12
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T h e w i l l i n g n e s s t o g o b e y o n d o n e ’ s j o b d e s c r i p t i o n w i t h o u t a s p e c i f i c , a p p a r e n t
r e w a r d i s d e s c r i b e d a s _ _ _ _ _ _ _ _ _ _ .
o r g a n i z a t i o n a l c i t i z e n s h i p b e h a v i o r#13
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V a r i a t i o n s i n h o w p e o p l e r e s p o n d t o t h e s a m e s i t u a t i o n b a s e d o n p e r s o n a l
c h a r a c t e r i s t i c s . M e n t a l p r o c e s s e s u s e d t o p e r c e i v e a n d m a k e j u d g m e n t s b a s e d o n
s i t u a t i o n s .
I n d i v i d u a l d i f f e r e n c e s#14
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M u l t i p l e i n t e l l i g e n c e s
A t h e o r y o f i n t e l l i g e n c e c o n t e n d i n g t h a t p e o p l e k n o w a n d u n d e r s t a n d t h e w o r l d i n d i s t i n c t l y d i f f e r e n t w a y s a n d
l e a r n i n d i f f e r e n t w a y s .
#15
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T h e s i t u a t i o n t h a t o c c u r s w h e n t h e d e m a n d s m a d e b y t h e o r g a n i z a t i o n c l a s h w i t h t h e
b a s i c v a l u e s o f t h e i n d i v i d u a l .
P e r s o n a l - r o l e C o n f l i c t#16
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Reference
DuBrin, A. J. (2015). Human relations: Interpersonal job-oriented skills (12th ed.). Boston, MA: Pearson.
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