Homework Support
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INTRODUCTION Who Should Use This Text and How Should It Be Used? Instructors in both
undergraduate and graduate social work education programs can use this text to help their students
gain an understanding of human behavior and the social environment (HBSE) content. The text is
designed to meet the requirements of the Council on Social Work Education for HBSE content at either
the undergraduate or graduate level. Since the implementation of the Council on Social Work Education
2015 Educational Policy and Accreditation Standards (EPAS), the inclusion of HBSE content in this text is
essential for helping students understand the expectations for meeting several of the Competencies
necessary for effective social work practice (Competency 6: Engagement, 7: Assessment, 8:
Intervention, and 9: Evaluation). In addition, other required Competencies are supported by the content
of this text, including ethical and professional behavior; critical thinking; human diversity; social,
economic, and environmental justice; research; and policy practice. At the undergraduate level, the
text may work best in programs with a two-course HBSE sequence designed to provide content on
HBSE from a multi-systems perspective (individual, family, group, organization, community, and global
systems). At the foundation graduate level, the text can be effectively used as the text in a single HBSE
course or a two-course sequence designed to provide basic content across system levels and, in the
case of graduate programs, prior to delivering advanced HBSE content. The purpose of human behavior
and the social environment content in social work education is to provide us with knowledge
Schriver, Joe M.. Human Behavior and the Social Environment (p. 1). Pearson Education. Kindle Edition.
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Human Behavior and the Social Environment (HBSE) and Paradigms for practice. We need to
continually look at this content for how to apply what we are learning about human behavior and the
social environment to social work practice and to our lives. As we move through the material in this
text, we may struggle to integrate what we are learning here with what we have learned and are
learning from our own and others’ life experiences, from our other social work courses, and from our
courses in the liberal arts and sciences. We will try to weave together all these important sources of
knowing and understanding into an organic whole that can help us become life-long learners and guide
us in our social work practice. Part of what we will learn as we move through the text is the importance
of recognizing and owning our personal biases and values so that they do not negatively impact our
practice with client systems. The next section explains the author’s efforts to accomplish this
personally. A Note about Bias from Author Joe Schriver I should make it explicit that I am biased. I
recognize the contributions of traditional perspectives and approaches to creating and valuing
knowledge, but I believe that we as humans will not realize our collective and individual potential for
well-being if we do not embrace alternative perspectives and worldviews such as those presented in
this text. Therefore, while traditional perspectives and paradigms are presented in this text and clearly
have value, the reader should keep in mind that I generally find many of these perspectives incomplete
in their representation of all people and their lived experiences. I believe that the perspectives used to
define and describe “normal” or “optimal” human behavior and experiences too often represent the
beliefs and experiences of only a privileged few. These privileged few too often include only those who
have the power, good fortune, ability, gender, color, wealth, or the sexual orientation/identity
consistent with and ref lected in traditional perspectives and worldviews. The reader should also be
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aware that, though in many respects this text is a critique of traditional paradigm thinking, I am a
product of the traditional institutions that create and enforce those traditional perspectives and
worldviews. I also share many of the characteristics of the “privileged few.” Therefore, writing this text
and its subsequent editions has required me to repeatedly question, examine, and expand my own
worldview. With this seventh edition, I continue what I now believe is a life-long journey. For future
(and current) social workers, I contend that a critical approach in our efforts to understand human
behavior and the social environment, while respecting the human dignity and rights of all persons, is
essential for effective professional practice. One only need look at the current political climate in the
United States to see policies and actions that could be considered a direct affront to the most basic
social work values: inherent worth and dignity of and a commitment to social, economic, and
environmental justice for all humans, not just the entitled few. Additionally, these affronts to the well-
being of the people we serve (denial of the rights of immigrants; voter disenfranchisement; women’s
rights to make their own decisions about their health; isolation from, even hostility toward, other
nations and peoples different from ourselves in terms of culture or religion) cry out for an activist
stance on our parts as social workers. We cannot stand idly and comfortably by. Human Behavior and
the Social Environment Person-in-Environment The social work profession has long held and generally
accepted the principle that social work is guided by a person-in-environment perspective. In other
words, we cannot do social work unless we recognize and incorporate into our practice the
interrelatedness of the person and
Schriver, Joe M.. Human Behavior and the Social Environment (p. 2). Pearson Education. Kindle Edition.
Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms 3 the environment that
envelopes that person. This fundamental dimension of the social work paradigm will guide much of our
effort in this text to understand “human behavior and the social environment” in the context of social
work practice at all system levels (individual, family, group, organization, community, and global). We
explore person-in-environment using the PIE (person-in-environment) classification system in Chapter
3. What do we mean when we refer to environment? When we refer to environment, we mean the
social and physical context of the surroundings in which human behavior occurs. In addition to the
social and physical context, we concur with Carel B. Germain (1986) that environment also includes
such elements as time and space. These unseen but inf luential aspects of environment are especially
important to social workers when working across cultures. Different cultures emphasize very different
perspectives on such unseen elements as time and space. For example, members of one culture may
arrange their activities and environments according to very precise time schedules. Members of other
cultures may arrange their activities in an environment organized by much more natural and less
specific divisions of time, such as morning, afternoon, and evening or according to seasonal changes. If
we are not aware of alternative perspectives on these unseen but critical environmental characteristics,
we risk insult and misunderstanding in our interactions with others. Purpose and Assumptions Moving
through the content of this text can be compared to a journey. Before we begin our journey, we place
the content and purposes of this human behavior and the social environment (HBSE) text within the
context of the purpose of social work as the Council on Social Work Education (CSWE) has defined it.
CSWE is the organization responsible for determining and monitoring the accreditation standards for
undergraduate and graduate (MSW) social work education programs in the United States. Purpose
According to the Council on Social Work Education (2015), The purpose of the social work profession is
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to promote human and community wellbeing. Guided by a person-in-environment framework, a global
perspective, respect for human diversity, and knowledge based on scientific inquiry, the purpose of
social work is actualized through its quest for social and economic justice, the prevention of conditions
that limit human rights, the elimination of poverty, and the enhancement of the quality of life for all
persons, locally and globally. (p. 5) The purpose of social work will guide us throughout our journey to
understand and apply HBSE content. The purpose emerges from the history of the social work
profession and its continuing concern for improving quality of life, especially for vulnerable populations.
Assumptions In addition to the purpose of social work, our journey through this text is guided by several
very basic assumptions about us and the people with whom we work: 1. How we view the world and its
people directly affects the way we will practice social work. 2. The way we view the world and its
people already affects the way we behave in our daily lives. 3. Our work as social workers and our lives
are not separate from each other.
Schriver, Joe M.. Human Behavior and the Social Environment (p. 3). Pearson Education. Kindle Edition.
4 Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms 4. Our lives are not
separate from the lives of the people with whom we work and interact. 5. While our lives are
interconnected with the lives of the people with whom we work and interact, we differ from each other
in many ways. 6. The assumptions we make about ourselves and others are strongly inf luenced by our
individual and collective histories and cultures. 7. Change is a constant part of our lives and the lives of
the people with whom we work. SOCIAL WORK COMPETENCIES AND HBSE The assumptions above ref
lect and reinforce required knowledge, values, and behaviors necessary to demonstrate social work
competence. The CWSE 2015 Educational Policy and Accreditation Standards describe the required
“knowledge, values, skills, and cognitive and affective processes” that must be integrated for
competent social work practice. The EPAS uses the term “holistic competence” to indicate the
integration of components above through the social worker’s “critical thinking, affective reactions, and
exercise of judgment” to demonstrate competence in “unique practice situations” (CSWE, 2015, p. 21).
We now explore the required competencies in relation to the assumptions we just made. Competency
1: Demonstrate Ethical and Professional Behavior includes the following expectations closely linked to
several of the assumptions concerning the need to recognize and manage our personal values and
beliefs: • Social workers recognize personal values and the distinction between personal and
professional values. • [Social workers] also understand how their personal experiences and affective
reactions inf luence their professional judgment and behavior. • [Social workers] use ref lection and
self-regulation to manage personal values and maintain professionalism in practice situations. • [Social
workers] use supervision and consultation to guide professional judgment and behavior (CSWE, 2015, p.
7). Competency 2: Engage Diversity and Difference in Practice includes the knowledge, values, and
behaviors supported by the assumptions above in its recognition of the importance of diversity and
differences in our work. • Social workers understand how diversity and difference characterize and
shape the human experience and are critical to the formation of identity. • [Social workers] apply and
communicate understanding of the importance of diversity and difference in shaping life experiences in
practice at the micro, mezzo, and macro levels. • [Social workers] apply self-awareness and self-
regulation to manage the inf luence of personal biases and values in working with diverse clients and
constituencies (CSWE, 2015, p. 7). Competency 3: Advance Human Rights and Social, Economic, and
Environmental Justice is supported by the above assumptions in its focus on human rights, oppression,
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and theories of human need and social justice. • Social workers understand that every person
regardless of position in society has fundamental human rights such as freedom, safety, privacy, an
adequate standard of living,
Schriver, Joe M.. Human Behavior and the Social Environment (p. 4). Pearson Education. Kindle Edition.
Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms 5 • Social workers
understand the global interconnections between oppression and human rights violations, and are
knowledgeable about theories of human need and social justice and strategies to promote social and
economic justice and human rights. • [Social workers] apply their understanding of social, economic,
and environmental justice to advocate for human rights at the individual and system levels (CSWE,
2015, pp. 7–8). Competency 4: Engage in Practice-informed Research and Research-informed Practice
ref lects much of what is necessary to understand, critically evaluate, and apply theories of HBSE. For
example, to meet our expectations for understanding HBSE, it is essential that we grasp the research
processes necessary to understand, critique, and apply the theories we learn about in this course. •
Social workers understand quantitative and qualitative research methods. • Social workers understand
that evidence that informs practice derives from multidisciplinary sources and multiple ways of knowing.
• [Social workers] apply critical thinking to engage in analysis of quantitative and qualitative research
methods and research findings. • [Social workers] use and translate research evidence to inform and
improve practice, policy, and service delivery. (CSWE, 2015, p. 9) Social work competencies that
directly include HBSE content are those addressing each component necessary for effective social work
practice. These include the following CSWE competencies: Competency 6: Engage with Individuals,
Families, Groups, Organizations, and Communities Competency 7: Assess Individuals, Families, Groups,
Organizations, and Communities Competency 8: Intervene with Individuals, Families, Groups,
Organizations, and Communities Competency 9: Evaluate Practice with Individuals, Families, Groups,
Organizations, and Communities To achieve these competencies, we must • “[U]nderstand theories of
human behavior and the social environment, and critically evaluate and apply this knowledge to
facilitate engagement with clients and constituencies, including individuals, families, groups,
organizations, and communities.” • “[A]pply knowledge of human behavior and the social environment,
person-inenvironment, and other multidisciplinary theoretical frameworks to engage with clients and
constituencies.” (CSWE, 2015, p. 9) As indicated in the earlier description of holistic competence, it is
not sufficient to understand HBSE theories. We must also be able to critically evaluate each theory for
its usefulness in a specific practice context. For example, does a theory of individual development
created using able-bodied, male-only study samples apply equally to practice with women with
developmental disabilities? This is not to say the theory would necessarily be completely rejected
because of the original sample. However, the social worker would probably need to dig a bit deeper:
Has the theory been successfully applied to populations of women with disabilities in the past? Have
new studies been done since its creation with samples, including women with disabilities? With what
results? Only after evaluating the theory for its appropriateness in a specific context do we then use the
theory in engaging, assessing, intervening, or evaluating outcome of our work with client systems.
Schriver, Joe M.. Human Behavior and the Social Environment (p. 5). Pearson Education. Kindle Edition.
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6 Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms Core Values In
addition, the content of this text is grounded in the core values of the social work profession as
identified in the National Association of Social Workers (2008) Code of Ethics: • Service • Social justice
• Dignity and worth of the person • Importance of human relationships • Integrity • Competence
These values are and have historically been the underpinning for all social work education and practice.
Our journey through this text is guided by some basic concepts, skills, and perspectives that must come
together to competently practice social work. Next, we explore perspectives on critical thinking and its
importance for social workers. Critical Thinking Efforts to understand and teach critical thinking have a
long history in many disciplines. Varied disciplines, including social work, have focused on the
importance of good critical thinking in problem solving to ensure multiple and innovative ways of
thinking about and solving the problems our client systems face. According to Peter Facione, “Critical
thinking is thinking with a purpose” (Brechin, Brown, & Eby, 2000, and Facione, 2000, cited in Tilbury,
Osmond, & Scott, 2009, p. 33). Facione (2015, p. 2) suggests that, “At one level we all know what
‘critical thinking’ means—it means good thinking, almost the opposite of illogical, irrational, thinking.”
According to Facione, Critical thinking is skeptical without being cynical. It is open-minded without
being wishy-washy. It is analytical without being nitpicky. Critical thinking can be decisive without being
stubborn, evaluative without being judgmental, and forceful without being opinionated. (p. 25) To
think critically is a complex process and involves the use of “surface structure” and “deep structure”
knowledge of a problem or issue to be resolved. In addition, to be a successful critical thinker requires
both “domain knowledge” and practice in its use. Good critical thinking also involves self-regulation of
our thinking processes. It requires an attitude or disposition consistent with principles of critical
thinking. Finally, critical thinking includes moral or ethical choices (Facione, 2015; Willingham, 2007).
Critical thinking is more than skills. Daniel Willingham actually argues that critical thinking is not a skill
or a set of skills that can be used regardless of context. Rather, it is a different kind of skill that requires
an integration of “processes of thinking” with sufficient knowledge (facts) of what you are thinking
about (i.e. solving a specific problem) with what is referred to below as “domain knowledge” such as
what facts you currently have about the problem, what more do you need to know about the problem,
its history, context, etc. as we see in the discussion below (Willingham, 2007, p. 17). It includes a moral
and ethical aspect as well. Critical thinking includes what experts refer to as dispositions or attitudes.
Examples of these dispositions include: • Inquisitiveness with regard to a wide range of issues •
Concern to become and remain well-informed
Schriver, Joe M.. Human Behavior and the Social Environment (p. 6). Pearson Education. Kindle Edition.
Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms 7 • Trust in the
processes of reasoned inquiry • Self-confidence in one’s own abilities to reason • Open-mindedness
regarding divergent world views • Flexibility in considering alternatives and opinions • Understanding
of the opinions of other people • Honesty in facing one’s own biases, prejudices, stereotypes, or
egocentric tendencies (Facione, 2015, p. 11). Facione suggests these dispositions result in outcomes
including “civic engagement, concern for the common good, and social responsibility” (p. 15). He also
argues that good critical thinking is essential to a functioning democracy. All of these dispositions are
consistent with the core values of social work. To illustrate the “dispositions” of good critical thinking,
Facione describes the attitudes or dispositions of good critical thinkers using descriptive statements
such as: “I hate talk shows where people shout their opinions but never give any reasons at all.”
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“Figuring out what people really mean by what they say is important to me.” “I hold off making
decisions until I have thought through my options.” “Rather than relying on someone else’s notes, I
prefer to read the material myself.” “I try to see the merit in another’s opinion, even if I reject it later.”
“Even if a problem is tougher than I expected, I will keep working on it.” “Making intelligent decisions is
more important than winning arguments.” (2015, p. 12) How many of the statements above are
characteristic of statements you might make? In thinking about good critical thinking, it is also
important to consider the attitudes and consequences of non-critical thinkers or even of persons hostile
to the idea of critical thinking. Facione suggests a non-critical thinker might be characterized as
someone who: • Is not interested in the facts • Mistrusts reasoning as a way of finding things out or
solving problems • Holds his or her own reasoning abilities in low esteem • Is close-minded, inf lexible,
insensitive • Denies his or her own biases • Jumps to conclusions or delays too long in making
judgments • Is never willing to reconsider an opinion (2015, p. 11). Someone hostile to critical thinking
may make statements like: “I prefer jobs where the supervisor says exactly what to do and exactly how
to do it.” “No matter how complex the problem, you can bet there will be a simple solution.” “I don’t
waste time looking things up.” “I hate when teachers discuss problems instead of just giving the
answers.” “If my belief is truly sincere, evidence to the contrary is irrelevant.” “Selling an idea is like
selling cars, you say whatever works.” (Facione, 2015, p. 12) The consequences of non-critical thinking
or hostility to critical thinking are quite dire for both individuals and societies. Facione provides a
glimpse of what life might be like in such a world. Imagine your life and the lives of your friends and
family placed in the hands of juries and judges who let their biases and stereotypes govern their
decisions, who do not attend to the evidence, who are not interested in reasoned inquiry.... Without
critical thinking people would be more easily exploited not only politically but economically.
Schriver, Joe M.. Human Behavior and the Social Environment (p. 7). Pearson Education. Kindle Edition.
8 Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms So, given a society that
does not value and cultivate critical thinking, we might reasonably expect that in time the judicial
system and the economic system would collapse. And, in such a society, one that does not liberate its
citizens by teaching them to think critically for themselves, it would be madness to advocate democratic
forms of government. (2015, pp. 24–25) Facione further argues for the practical nature of teaching and
learning that stresses critical thinking. For example, he suggests that a sincere search for the truth and
open-mindedness about issues is a countermeasure to terrorists who seek to control what people think
through “indoctrination, intimidation, and the strictest authoritarian orthodoxy” (2015, p. 26). These are
important things to think about in light of efforts by domestic terrorists and white supremacist groups
in the United States to recruit new members and to control the thinking of their members and
followers, even to the point of inciting violence against non-white people and communities. To think
critically is hard work. Willingham suggests one reason that critical thinking is difficult is that it requires
thinking at two levels of a problem simultaneously: surface structure and deep structure. He suggests
our tendency is to over-focus on the surface structure of a problem and under-focus on the deep
structure of the problem. In short, Willingham suggests that “the surface structure of the problem is
overt, but the deep structure of a problem is not.” He often uses as examples word or thought
problems to illustrate the two levels of thinking. He provides this example: A treasure hunter is going to
explore a cave up on a hill near a beach. He suspected there might be many paths inside the cave so he
was afraid he might get lost. Obviously, he did not have a map of the cave; all he had with him were
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some common items such as a f lashlight and a bag. What could he do to make sure he did not get lost
trying to get back out of the cave later? (2007, p. 11) How might you go about ensuring you could find
your way out of the cave if you were the treasure hunter? “You were correct if you said that the
solution is to carry some sand with you in the bag, and leave a trail as you go, so you can trace your
path back when you’re ready to leave the cave” (Willingham, 2007, p. 11). The sample of college
students who were presented with the problem included both American and Chinese college students.
Almost 75% of the Americans answered correctly, while only about 25% of the Chinese did. Why might
this have been the case? Willingham suggests the Americans were more successful because they had
“deep structure” knowledge about the problem because they knew the story of Hansel and Gretel and
their use of breadcrumbs to mark the trail so they wouldn’t get lost. The Chinese students did not have
access to this source of deep knowledge (Willingham, 2007). Another way to help us think critically is to
rely on metacognition or metacognitive strategies. These strategies allow us to call up past knowledge
in small bits about past problems that can be applied to a current problem. For example, Willingham,
2007 (p. 13) suggests that something as simple as reminding yourself to “look for a problem’s deep
structure” or to be sure to always “consider both sides of an issue” when you face a new problem can
support your continuing growth in critical thinking. He also notes that metacognitive strategies, while
helping to steer your thoughts and allowing you to self-regulate your thinking processes in problem
solving, do not tell you how to actually solve the problem. To do this you need significant domain
knowledge. In addition to surface and deep structure knowledge about a problem and the use of
metacognitive strategies, success in critical thinking is also dependent on “domain knowledge.” Domain
knowledge is simply knowing a lot of things about a particular area of knowledge or discipline of study.
Willingham (2007) refers to this as learning to think a particular way, for
Schriver, Joe M.. Human Behavior and the Social Environment (p. 8). Pearson Education. Kindle Edition.
Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms 9 example, like a
scientist. Thinking like a scientist involves using the “scientific method.” But generally, thinking
scientifically involves “developing a model, deriving a hypothesis from the model, designing an
experiment to test the hypotheses, gathering data from the experiment, interpreting the data in light of
the model” (pp. 13–15) and drawing conclusions. In addition, scientific thinking requires that the person
knows when it is appropriate to use this kind of thinking, the person has acquired sufficient knowledge
of the field, and has practiced the use of scientific thinking enough to be able to apply it to new
problems. So how might the concepts of surface and deep structure, thinking like a social worker,
domain knowledge, metacognition, and the importance of practice apply to processes of critical
thinking in the social work profession? The following brief case study helps illustrate how we can apply
these concepts. A family has been referred to your agency for services. The family includes a single
father and two teenage sons. The father dropped out of high school and never finished his General
Educational Development (GED) test requirements. Robots are now doing the father’s former job at an
air conditioner factory, and he has been out of work for two months. The family is in danger of eviction
from their apartment and the father has lost his employer-provided health insurance. One of the sons
was recently diagnosed with brain cancer and needs surgery immediately. The father continues to look
for work, but at 45 years old he believes he is experiencing ageism in his efforts. He also displays some
symptoms of depression. The case has been assigned to you. First, understanding of the surface
structure of the situation is gained by reading and understanding the referral and case summary
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provided to your agency. This provides you with the surface structure knowledge. How do you go
deeper and find the deep structure knowledge necessary to more fully understand the problem and
move toward its solution? This will involve going beyond the case description to more deeply grasp the
problem and possible solutions. For example, you might collaborate with the family members to
prioritize the multiple problems they are facing, from the most immediate to more long-term issues.
You might look for interconnections among the problems. For example, are the symptoms of depression
related to the father’s lack of success in finding a job or his son’s recent cancer diagnosis? Or both? Is
depression interfering with his performance in job interviews? Are you or others making assumptions
about the family or the problems presented? For example, because the father never completed high
school, do you infer that he lacks motivation or intelligence? Based on your knowledge of the
community, you begin to list possible sources of assistance such as job training, employment assistance,
and enrollment in health insurance through the Affordable Care Act for access to medical care for the
son and mental health services for the father’s depression. In doing all these things to assist the family,
you are likely to use metacognitive strategies to help you approach the problem in an organized and
productive way. For example, you recall from previously acquired domain knowledge (your coursework)
that you need to always consider “person and environment” when doing social work. You probably also
recall the need to recognize the “interrelatedness” of the various issues presented because you have
learned to use a systems perspective as a basic tool. We learn a good deal more about the importance
of the person and environment as a fundamental approach to social work practice and about social
systems thinking later in the text. Why were we able to delve into the deep structure knowledge
necessary to begin addressing the family’s problems? In part, we were able to because we can “think
like a social worker.” That is, we have professional knowledge and skills that we can call on to move
toward a solution or solutions for this family. For example, we have knowledge of human behavior and
the
Schriver, Joe M.. Human Behavior and the Social Environment (p. 9). Pearson Education. Kindle Edition.
10 Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms social environment
that allows us to understand human development and the importance of environmental inf luences to
allow us to “sort” through and prioritize the individual, family, and environmental issues in a systematic
and organized manner. We understand and have significant practice using the basic social work
processes of assessment, engagement, intervention, and evaluation. We understand the impact of
policies (factory automation, health insurance) on individuals and families (job loss, potential
homelessness, loss of insurance). We are also knowledgeable about a wide range of community
resources we can access to provide assistance in resolving different problems in the case (job training,
employment services, housing assistance, completion of GED, information necessary to enroll in health
insurance, community mental health professionals who provide services on a “sliding scale” that is
based on the client’s ability to pay). How do we become able to “think like a social worker”? We are in
the process of learning to do this right now through our social work courses (HBSE, practice, policy,
research, human diversity). Equally important, we have multiple chances to practice using our domain
knowledge through required field internships before we move into professional practice. Peter Facione
(Facione, 2015) proposed the following helpful five-step model for problem solving referred to by its
acronym “IDEAS”: I (Identify the problem); D (Determine what information is need to solve the
problem; E (Enumerate the options for solving the problem and assessing their outcomes); A (Assess
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the information and options for solving the problem, and make a preliminary suggestion for solving it; S
(Scrutinize the problem solving process and make adjustments as warranted). Critical thinking skills are
essential to good social work practice. Unless we can think critically about the issues we face in practice,
we will not get very far in assisting or even assessing the client systems within which we work and their
concerns. However, social work is a complex enterprise made up of the profession’s knowledge, skills,
and values, as we noted earlier. In addition, the new CSWE standards add an emphasis on cognitive
(thinking) and affective processes (feelings, emotions) as also a major part of social work competence.
This means competence is not gained only by incorporating the profession’s knowledge, skills, and
values, which are “external” resources we draw from in our work. In addition, cognitive and affective
processes add important “internal” or personal resources to our efforts to become competent
professionals. These include critical thinking, of course, but also our “affective reactions, and exercise of
judgment” as we encounter new practice situations (CSWE, 2015, p. 6). For example, if you are working
with a client whose values and ways of living are in conf lict with yours— perhaps you are a very
religious Christian and your client is an atheist—you must be able to recognize and be self-ref lective
concerning your own values and attitudes about how to live your life in ways that allow you to avoid
imposing your values and way of living on your client system. PARADIGMS A paradigm is a mental
model of the world and how it works that we use to organize information in ways that allow us to make
sense of the complexity of the world around us. The term paradigm is often used interchangeably with
the term worldview. Our worldview is simply that—the way we view the world. There are a variety of
definitions of paradigm. Here are some examples: A paradigm is a set of assumptions, concepts, values
and practices that constitutes ways of viewing reality for the community that shares them. (The Free
Dictionary, www.thefreedictionary.com/paradigm) A paradigm “is a world view, a general perspective,
a way of breaking down the complexity of the real world.” (Lincoln & Guba, 1985, p. 15)
Schriver, Joe M.. Human Behavior and the Social Environment (p. 10). Pearson Education. Kindle Edition.
Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms 11 Paradigms constitute
“cultural patterns of group life.” (Schutz, 1944, p. 499) A world view underlying the theories and
methodology of a particular scientific subject. (English Oxford Dictionaries,
https://en.oxforddictionaries.com/definition/paradigm) Thomas Kuhn (1962/1970), in his inf luential
book The Structure of Scientific Revolutions, defines a paradigm in multiple ways as well, but for our
purposes we use Kuhn’s definition of paradigm as “the entire constellation of beliefs, values,
techniques, and so on shared by the members of a given community” (Walker, 2010, p. 443). In our
case, that “given community” is the social work profession. We also use the notion of “worldview” as
interchangeable with the term paradigm. This term captures the sense of paradigm as a “way of viewing
the world.” Kuhn’s book has been inf luential in many disciplines beyond the natural sciences over the
years since he originally wrote it in 1962. A number of social work scholars have been inf luenced by
Kuhn’s ideas and have incorporated the concept of paradigm as a way of discovering and organizing
knowledge about the profession (Finn & Jacobson, 2003; Harington & Beddoe, 2014; Krumer-Nevo &
Komem, 2015; Schiele, 2017; Shulman, 2016). We explore some of these approaches to paradigms in
social work later in this text. Kuhn’s (1962/1970) original book focused on how revolutions in natural
sciences (for example, physics and astronomy) came about. He was trying to trace the processes that
resulted in radical changes or revolutions in traditional approaches to doing and thinking in science and
how they came about. For example, he saw the shift from a geocentric (Earth-centered) to a
10
heliocentric (Sun-centered) view of the universe as a revolution or paradigm shift in astronomy and how
we view the universe. It is hard for us today to believe that only a little more than 500 years ago
scientists (and many of the rest of us) believed Earth was the center and driving force of the universe
and that the Sun and the other planets revolved around our planet Earth. The shift to a heliocentric
view did not come smoothly and was met with major resistance, yet it prevailed. We will discuss this
and other scientific paradigms and paradigm shifts later in the section “Paradigms and History.” First,
we take a look at Kuhn’s model of paradigms. Kuhn’s Model Kuhn’s model depicts the lifecycle of a
scientific paradigm as a series of steps that move from the time prior to the existence of a paradigm, to
the creation of a stable and accepted paradigm, to a type of drift that occurs when the existing
paradigm faces new problems it cannot solve, then to a crisis step when unsolvable problems
accumulate, and then on to a revolution requiring great energy to create a new paradigm that can
resolve the formerly unsolvable problems. Figure 1.1 illustrates the Kuhn Cycle as a model of the
scientific paradigm lifecycle. Figure 1.1 The Kuhn Cycle Source: The Kuhn’s Cycle. Copyright © by
Thwink.org.
Schriver, Joe M.. Human Behavior and the Social Environment (p. 11). Pearson Education. Kindle Edition.
12 Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms Kuhn put forth a
cyclical model he believed captured the lifecycle of a paradigm. The first step in the model, “pre-
science,” is actually not a step in the cycle, but the condition existing prior to what he refers to as
“normal science,” that is, no organized way of solving a problem of concern to a group. At this point no
model (paradigm) exists to address the discipline’s major problems (thwink.org, 2014). For social work,
pre-science existed up to 1898, when Anna Dawes at Columbia University taught the first formal class
for those who would become social workers. This was only the beginning; very rapidly other training
programs for social workers were developed and the first university-based school of social work was
founded, the New York School of Philanthropy (later becoming the Columbia University School of Social
Work) (Barker, 1995). Schools of social work continued to develop rapidly across the country, all
devoted to solving a range of social problems plaguing the country during the “pre-science” step.
Though problems such as poverty, poor health, lack of sanitation, discrimination against new
immigrants, child labor, and so on, were clearly visible, it was not until the creation of formal university-
based schools of social work that a single discipline existed that focused on these and similar problems.
In other words, until we emerged from pre-science we had problems to solve but no organized and
consistent way of addressing them. With the formation of an organized and widespread system of
educating new members of the social work profession by providing new social work knowledge, skills,
values, and approaches to addressing the problems of concern to us (e.g., poverty), we moved to
Kuhn’s “normal science” step. At this point, social work began to develop new knowledge and methods
for addressing social problems. For example, the social survey was developed, which was an early
approach to understanding the extent and intensity of poverty and its related problems by surveying
community members. The survey movement is also an example of the early use of empirical methods
and statistical analyses in researching problems. As such, the social survey allowed social workers to
assess community needs in more sophisticated ways. Based on knowledge gathered, social workers
were able to create programs and policies to intervene to address the needs uncovered by the surveys
(Lindsey, 1980). This is simply one example of the “normal science” step. Others include the
development of specific methods designed to alleviate problems of concern to the profession, including
11
casework, group work, and community organization, as well as approaches adapted from other
disciplines such as psychoanalysis. The next step of the Kuhn model is “model drift.” Model drift occurs
when, at some point in the normal science step, problems begin to appear that the current paradigm
cannot solve. These new problems, also called “anomalies,” cannot be explained using the methods,
knowledge, skills, and beliefs that make up the paradigm. Sometimes the paradigm can be adjusted to
accommodate the anomaly, but if new problems (anomalies) that cannot be solved using the existing
paradigm begin to accumulate, the Kuhn Cycle moves to the “model crisis” step. At this point, a field is
thrown into crisis because it can no longer rationally solve the problems facing it. Kuhn suggests that at
this point members of the field or discipline use their energy searching for a new paradigm that will be
able to solve the new problems they face. Examples of anomalies in society that created a crisis leading
to paradigm change include “the injustice of allowing only men to vote” and the widespread “suffering
and injustice of racial discrimination.” Both anomalies were resolved through paradigm change, one in
the form of a constitutional amendment (19th Amendment to the Constitution, ratified in 1920) to
allow women to vote and the other in the form of the Civil Rights Act of 1964 outlawing racial
discrimination. This was possible because in 1776 the United States chose a liberal democratic form of
national government that could accommodate the changes necessary to resolve the anomalies
(thwink.org, 2014).
Schriver, Joe M.. Human Behavior and the Social Environment (p. 12). Pearson Education. Kindle Edition.
Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms 13 “Model revolution” is
the next step in the cycle. This step occurs when model drift leads to model crisis and the members
desperately seek a fundamentally new way to view and solve new problems. Model revolution results in
a radically new paradigm. Remember the revolutionary paradigm shift or change from an earth-
centered worldview to a sun-centered worldview we described earlier; this was the result of model
revolution. The concept of “paradigm shift,” discussed next, happens as a result of model crisis that in
turn leads to model revolution. Paradigm Shift A paradigm shift is “a profound change in the thoughts,
perceptions, and values that form a particular vision of reality” (Capra, 1983, p. 30). To express the
fundamental changes required of a paradigm shift, Thomas Kuhn uses the analogy of travel to another
planet. Kuhn tells us that a paradigm shift “is rather as if the professional community had been
suddenly transported to another planet where familiar objects are seen in a different light and are
joined by unfamiliar ones as well” (1962/1970, p. 111). The elements of this analogy—travel, another
planet or world, viewing both familiar and new objects in a different light—are consistent with our
efforts in this text to travel on a journey toward a more complete understanding of HBSE. Our journey
takes us to other people’s worlds and it will call upon us to view new things in those worlds and familiar
things in our own worlds in new ways and through others’ eyes. As we continue on our journey we
should try to appreciate that the process of taking the trip is as important and enlightening as any final
destination we might reach. Paradigms are not mysterious, determined for all time, immovable objects.
Paradigms are social constructs created by humans. They can be and, in fact, have been changed and
reconstructed by humans throughout our history (Capra, 1983). Kuhn (1962/1970), for example,
discusses scientific and political revolutions that result in paradigm shifts and changes. Such changes,
Kuhn suggests, come about when a segment of a community, often a small segment, has a growing
sense that existing institutions are unable to adequately address or solve the problems in the
environment—an environment those same institutions helped create. The actions taken by the
12
dissatisfied segment of the community can result in the replacement of all or parts of the older
paradigm with a newer one. However, since not all humans have the same amount of inf luence or
power and control over what a paradigm looks like and whose values and beliefs give it form, efforts to
change paradigms involve conf lict and struggle (Kuhn, 1962/1970). Use of the notion of paradigm shift
will enable us to expand our knowledge of human behavior and the social environment and to use this
additional knowledge in our practice of social work. It can free us from an overdependence on
traditional ways of viewing the world as the only ways of viewing the world. It can allow us to move
beyond these views to alternative possibilities for viewing the world, its people, and their behaviors.
The concept of paradigm shift allows us to make the transitions necessary to continue our journey to
explore alternative paradigms and paradigmatic elements that represent the many human interests,
needs, and perspectives not addressed by or ref lected in the traditional and dominant paradigm. The
concept of paradigm shift is also helpful in recognizing relationships between traditional and alternative
paradigms and for tracing how alternative paradigms often emerge from traditional or dominant ones.
Traditional or dominant paradigms and alternative or possible paradigms for human behavior are not
necessarily mutually exclusive. As we see in the discussion of paradigms and history, different
paradigms can be described as different points in a progression of transformations in the way we
perceive human behavior and the social environment. The progression from traditional and dominant
to alternative and possible that we envision here is one that ref lects a continuous movement (we hope)
toward views
Schriver, Joe M.. Human Behavior and the Social Environment (p. 13). Pearson Education. Kindle Edition.
14 Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms of human behavior
more consistent with the core values of social work and away from narrow perspectives that include
only a privileged few and exclude the majority of humans. In some cases, this progression will mean
returning to previously neglected paradigms. Such a progression, then, does not imply a linear, forward-
only movement. It might more readily be conceived as a spiral or winding kind of movement. The
worldviews illustrated in our discussion of history, for example, represented the perspectives almost
exclusively of Europeans. Very different worldviews emerged in other parts of the world. Myers (1985),
for example, describes an Afrocentric worldview that emerged over 5,000 years ago among Egyptians
that posited the real world to be both spiritual and material at once. This holistic perspective found God
manifest in everything. The self included “ancestors, the yet unborn, all of nature, and the entire
community” (Myers, 1985, p. 35). Many scholars suggest that this paradigm continues to inf luence the
worldviews of many people of African descent today. This Afrocentric paradigm clearly offers an
alternative to European humanist or scientific paradigms that emerged during the Renaissance. Such an
alternative emphasizing the interrelatedness of individuals and community and their mutual
responsibility for one another encompasses much that is valuable and consistent with the core values of
social work. Paradigm Shift, Social Work, and Social Change The concept of paradigm shift or change
has significant implications for us as social workers. If you recall from earlier discussion, the basic
purposes of social work include social change or social transformation and call upon us to be involved in
and lead social and political action to promote social and economic justice. Social change is also
required in our call to enhance human well-being and to work on behalf of oppressed persons denied
access to opportunities and resources or power. When we as social workers become a part of the
processes of changing paradigms and the institutions that emerge from them, we are in essence
13
engaging in fundamental processes of social change and transformation. We can use the information
we now have about paradigms and paradigm analysis to change or replace paradigms that create
obstacles to people meeting their needs and reaching their potential. Since paradigms are ref lected
throughout the beliefs, values, institutions, and processes that make up our daily lives, we need not limit
our thinking about paradigms only to our immediate concerns here about human behavior and the
social environment. We can apply what we know about paradigms and paradigm change throughout
our education and practice. For us as students of social work, that means we must become aware of the
nature of the paradigms ref lected throughout all areas of our studies in social work necessary to
achieve the nine core competencies required of professional social workers. We certainly also must
begin to analyze the nature and assumptions of the paradigms we encounter through our coursework in
the arts and humanities (music, theater, visual arts, philosophy, literature, English, languages, religious
studies), social sciences (economics, political science, psychology, sociology, anthropology, history), and
natural sciences (biology, physics, chemistry, geology, geography), as well as through our own personal
histories and life experiences. Now, how does the paradigm of the social work profession stack up in
terms of model drift, anomalies, model crisis, and model revolution? Social work is a young profession
compared to the natural sciences of concern to Kuhn such as physics, astronomy, or biology. Because of
the profession’s youth, it may not yet be experiencing model crisis. However, social work certainly
faces new problems or anomalies that are not easily solved with existing knowledge, skills, or values
that make up the social work paradigm. Think about climate change and its effects on the vulnerable
populations social workers serve around the world. Think about the migrant
Schriver, Joe M.. Human Behavior and the Social Environment (p. 14). Pearson Education. Kindle Edition.
Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms 15 crises and human
trafficking resulting from environmental degradation, climate change, political unrest, and civil wars in
the Middle East and other parts of the world. Millions of people who have been displaced have become
“people without a country.” These are new or newly recognized problems, especially in their
magnitude, facing the profession, but do we have the necessary tools among our current knowledge,
skills, methods, and values to effectively tackle them? Given the magnitude of the problems, can
traditional methods of casework (work with individuals), group work, or community organization (we
explore individual, group, and community systems in detail in later chapters) accommodate these new
problems? If not, can we find new approaches to address them? For example, we are seeing a growing
interest in environmental social work, or green social work, in efforts to add these anomalies. Whether
the profession can create solutions to solve these new problems (and many others) may very well
determine if the profession is moving to model drift, model crisis, or model revolution. We address
these anomalies and the profession’s responses later in discussion of sustainable, environmental, and
ecological social work as emerging social work paradigm dimensions. PARADIGMS AND PERCEPTION
One of the definitions of paradigm we listed earlier is “a world view, a general perspective, a way of
breaking down the complexity of the real world” (Lincoln & Guba, 1985, p. 15). Paradigms shape and
are shaped by values, knowledge, and beliefs about the nature of our worlds and are often so “taken
for granted” that we are virtually unaware of their existence or of the assumptions we make because of
them. In other words, paradigms shape our perception of people and the world around us. In
perception, we use our five senses to interpret the world around us as we go through our daily lives.
This interpretation is based in large part on the experiences and beliefs we accumulate throughout our
14
lives. As we accumulate new knowledge, experience or understanding, we can change our previous
worldviews. Look at the word depicted below. Like most us, you probably see the word good. However,
if you look closer at the white space inside the letters you can also see the word evil. Because of the
way our brains are trained when learning to read the English language, we rarely if ever try to “read”
the space inside of letters. Now, though, at least for stylized words that look similar to the word below,
your brain may lead you to scrutinize them a bit more closely. This might be the case if, for example,
you were presented similarly styled, but different words often.
Schriver, Joe M.. Human Behavior and the Social Environment (p. 15). Pearson Education. Kindle Edition.
16 Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms In addition, while we
may assume others view the world in the same way we do, this is often not the case. Now look at the
picture below. View this image with some friends and see how many see a stylish young woman.
Probably, most will. Does anyone see a sad-looking older woman? Probably not many viewers see the
alternate woman’s image at first glance. Why do you think most see the young woman but not the
older woman? First, think about you and the friends who viewed the image with you. Were group
members all men, all women, or was the group gender-mixed? If women viewed the image, did they
respond the same way as men? How old were the group members? If the group included someone in
their 70s, might they respond differently? How are women portrayed in media: are we conditioned to
“look” for women like the usually young and attractive models in commercials, TV shows, movies, social
media, etc.? Thinking about your answers to the questions can help reveal aspects of the paradigm or
worldview you hold that resulted in your perception of the image. For example, they may ref lect
perspectives we hold about women, age, or attractiveness. PARADIGMS AND SOCIAL WORK Since the
first edition of this text in 1995, the concept of paradigm has become widely used in social work and
many other disciplines. Some argue that the concept has become merely a “buzzword” used in so many
ways it is in danger of becoming meaningless, particularly in the way Kuhn used it as solely the territory
of processes of revolutionary change in the natural sciences (Paton, 2014). In this text, we assert that
the concept of paradigm, when applied to social work, continues to be an effective and meaningful
approach to gathering and organizing knowledge about the complex terrain of the social work
profession. The description of the PAP model that we explore
Schriver, Joe M.. Human Behavior and the Social Environment (p. 16). Pearson Education. Kindle Edition.
Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms 17 in some detail in this
chapter is but one example of its power to help us systematically gather and organize existing and new
knowledge to create new practice paradigms for social work. There are other current examples as well.
Shulman (2016) describes an interactional paradigm of social work practice. Schiele (2017) has
continued to work on his established Afrocentric paradigm of social work, which we explore more fully
later in this text. Harington and Beddoe (2014) provide a “civic practice” paradigm for social work. In
short, it seems the concept and its application to social work continues to be quite helpful in
understanding and organizing the enterprise that is the discipline and profession of social work. For
social workers, the concept of paradigm, and its power to shape our perceptions, is particularly
important. If we can become conscious of the components of our own worldview and realize how it
15
shapes our perceptions every day, we may be better able to appreciate the worldviews of others. This
awareness can provide us with tools to use to think about and to understand ourselves, others, and the
environments we all inhabit. Furthermore, the notion of paradigm can help us understand our own and
others’ roles in creating and re-creating the very meaning of humanness. Specifically, thinking in terms
of paradigms or worldviews can provide us with new ways of understanding humans’ behaviors in
individual, family, group, organizational, community, and global contexts. The concept of paradigm can
serve us very well to organize our thinking about and increase our understanding of multiple theories
and perspectives about human behavior and the social environment. Using the concept of paradigm can
help us understand the way things are and, equally important for social workers, it can help us
understand the way things might be and the changes necessary to achieve new approaches to social
work education and practice. Next, we explore an example of a social work paradigm, including its
ontology, epistemology, and axiology. Poverty-Aware Social Work Paradigm The poverty-aware social
work paradigm (PAP) is a “new paradigm for social work” focused on the profession’s commitment to
reduce and eliminate poverty (Krumer-Nevo, 2016, p. 1793). The PAP includes essential elements of a
paradigm: ontology, or what we see as real; epistemology, the means we use to gain and use
knowledge to verify reality; and axiology, the ethical dimensions f lowing from our view of reality and
the processes of generating knowledge to confirm that our view of reality is correct. Krumer-Nevo is a
member of the social work department at Ben-Gurion University in Israel. The PAP paradigm in part f
lowed from a program he developed in Israel and for which he served as director. In outlining the new
paradigm, Krumer-Nevo describes its paradigmatic elements. In PAP the ontological questions include
“What is the nature of poverty?” and “What are the characteristics of poor people?” (Krumer-Nevo,
2016, p. 1795). PAP views poverty as a “violation of human rights” that pervades all aspects of poor
people’s lives. Poverty is more than the lack of material needs (decent housing, health care, education).
It involves the stigma and discrimination faced by poor people, their lack of voice in the processes and
policies affecting them, and a disregard for the knowledge gained and held by poor people as a result of
experiencing poverty (Krumer-Nevo, 2016). Krumer-Nevo (2016) contrasts the PAP ontology with that
of paradigms based on a conservative approach that “views poverty as the sum total of the
psychological, moral, behavioural [sic] and cultural pathologies or deficits of poor people” (pp. 1796–
1799). This approach views poor people’s problems as their own fault and, therefore, their
responsibility, not society’s, to solve. Obviously, these two views of poverty are
Schriver, Joe M.. Human Behavior and the Social Environment (p. 17). Pearson Education. Kindle Edition.
18 Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms quite different
ontologically because they view the “reality” of poverty and its causes in such contrasting ways.
Epistemology in the PAP paradigm is gaining knowledge through a “critical constructivist” approach (we
address constructivist and critical theory later in the text) that focuses on reality as constructed through
relationships and interactions between the persons involved (social worker and poor people or poor
communities) and heavily inf luenced by power structures’ negative effects on poor people. Heavy inf
luence is placed on the importance of stable relationships based on trust between workers and the
people they serve (Krumer-Nevo, 2016). The following case example highlights the importance of
relationships where social workers really know and trust the people they serve. Dana asked her social
worker for assistance in buying a dining set. When offered a set, she refused to take it because it had
iron legs and she preferred wooden ones. The social worker, who had known Dana only brief ly, was
16
tempted to interpret this reaction as proof that she was ungrateful or not as poor as she claimed. Yet,
when she [asked Dana about her] refusal of the first set of furniture. Dana revealed that her husband
had been violent towards her and their children, and had hit them with pieces of furniture. Her
rejection of the iron-legged table and chairs was not the “spoiled” reaction of an ungrateful poor
woman, but rather the rational calculation of a mother protecting her children and herself.
Understanding this point changed dramatically the social worker’s [perspective]. (Krumer-Nevo, 2016,
p. 1801) This case is a reminder of the importance of deep and trusting relationships between workers
and service users that are critical to PAP. In addition, thinking back to our earlier discussion of our
perceptions f lowing from paradigms we hold about people and their motivations for behaving as they
do, the social worker’s initial perception based on her own worldview was clearly not consistent with
the reality of Dana’s situation and her reason for choosing as she did. Axiology or the ethical dimension
of a paradigm ref lects how and what is determined good or bad in terms of that paradigm and includes
value judgments about the world based on the paradigm. For PAP, ethics are focused on solidarity or a
sense of “we” rather than “they.” This solidarity extends to the work social workers and client systems
engage in together to overcome obstacles and make clients “equal partners” in confronting problems of
unequal power (Krumer-Nevo, 2016). Later in this text, we explore a strengths-based perspective
(paradigm) you will find similarly based on notions of social worker and client systems as equal partners
in resolving problems and fulfilling needs. Krumer-Nevo suggests the PAP paradigm is unique in “its
integration of the way social work sees (ontology), knows (epistemology), commits itself (axiology), and
works (practice) with people in poverty” (2016, p. 1805). Paradigm Shift and Social Work As we noted
earlier, in discussing the steps in Kuhn’s paradigm cycle, paradigms can go through processes that
include paradigm change or even revolution. The PAP social work paradigm we explored previously
offers an example of efforts to change or shift the social work paradigm to better and more
comprehensively address one of our fundamental goals: poverty reduction and elimination. A paradigm
shift is “a profound change in the thoughts, perceptions, and values that form a particular vision of
reality” (Capra, 1983, p. 30). In PAP we saw shifts in how we might think about and perceive the reality
of poverty by viewing it as a violation of basic human rights (ontology), we explored new approaches to
gaining knowledge to reduce and eliminate poverty
Schriver, Joe M.. Human Behavior and the Social Environment (p. 18). Pearson Education. Kindle Edition.
Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms 19 (epistemology), and
the values and ethics (axiology) of the new paradigm (Krumer-Nevo, 2016). Ontology and epistemology
will be addressed further in Ch. 2. To describe the fundamental changes required of a paradigm shift,
Thomas Kuhn (1962/1970) uses the analogy of travel to another planet. Kuhn tells us that a paradigm
shift “is rather as if the professional community had been suddenly transported to another planet
where familiar objects are seen in a different light and are joined by unfamiliar ones as well” (p. 111).
The elements of this analogy—travel, another planet or world, viewing both familiar and new objects in
a different light—are consistent with our efforts in this text to travel on a journey toward a more
complete understanding of HBSE. Our journey will take us to other people’s worlds and it will call upon
us to view new things in those worlds and familiar things in our own worlds in new ways and through
others’ eyes. As we continue our journey we should try to appreciate that the process of taking the trip
is as important and enlightening as any final destination we might reach. Paradigms are not mysterious,
determined-for-all-time, immovable objects. Paradigms are social constructs created by humans. They
17
can be and, in fact, have been changed and reconstructed by humans throughout our history. We have
seen scientific (Sun-centered versus Earthcentered universe) and political revolutions (the creation of
American democracy in 1776 or the civil rights movement leading to the Civil Rights Act of 1964) that
resulted in new paradigms or substantial paradigm changes. Such changes, Kuhn (1962/1970) suggests,
come about when a segment of a community, often a small segment, has a growing sense that existing
institutions are unable to adequately address or solve the problems or anomalies in the environment
(i.e. racial discrimination and oppression in a country with a constitutional paradigm of freedom and
human rights). The actions taken by the dissatisfied segment of the community can result in the
replacement of all or parts of the older paradigm with a newer one. However, since not all humans have
the same amount of inf luence or power and control over what a paradigm looks like and whose values
and beliefs give it form, efforts to change paradigms often involve significant conf lict. The American civil
rights movement resulted in intense violence brought upon the smaller group seeking change (African
Americans and their White allies) by the larger, more powerful group (racist and segregationist White
Americans). However, in spite of the almost overwhelming obstacles faced by African Americans in
gaining their civil rights, they and their integrationist allies succeeded. However, we must not forget
that we are far from overcoming racial discrimination and oppression in the United States. Currently,
for example, we are witnessing worrisome increases in racial and immigrant discrimination and
intimidation, including hate crimes and unequal treatment by police and the criminal justice system
(Slate Staff, 2017). Using the notion of paradigm shift will enable us to expand our knowledge of human
behavior and the social environment and to use this additional knowledge in our practice of social work.
It can free us from an overdependence on traditional ways of viewing the world as the only ways of
viewing the world. It can allow us to “shift” or move beyond these views to alternative possibilities for
viewing the world, its people, and their behaviors. The concept of paradigm shift allows us to make the
transitions necessary to continue our journey to explore alternative paradigms and paradigmatic
elements that represent the many human interests, needs, and perspectives not addressed by or ref
lected in the traditional and dominant paradigm. The concept of paradigm shift is also helpful in
recognizing relationships between traditional and alternative paradigms and for tracing how alternative
paradigms often emerge from traditional or dominant ones. Traditional or dominant paradigms and
alternative or possible paradigms for human behavior are not necessarily mutually exclusive. As we will
see in the discussion of paradigms and history, different paradigms can be described as different points
in a progression of transformations in the way we perceive human behavior and the social
environment. The progression from traditional and dominant to alternative and
Schriver, Joe M.. Human Behavior and the Social Environment (p. 19). Pearson Education. Kindle Edition.
20 Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms possible that we
envision here is one that ref lects a continuous movement (we hope) toward views of human behavior
more consistent with the core values of social work and away from narrow perspectives that include
only a privileged few and exclude the majority of humans. In some cases, this progression will mean
returning to previously neglected paradigms. Such a progression, then, does not imply a linear, forward-
only movement. It might more readily be conceived as a spiral or winding kind of movement. The
worldviews illustrated in our discussion of history, for example, represented the perspectives almost
exclusively of Europeans. Very different worldviews emerged in other parts of the world. Myers (1985),
for example, describes an Afrocentric worldview that emerged over 5,000 years ago among Egyptians
18
that posited the real world to be both spiritual and material at once. This holistic perspective found God
manifest in everything. The self included “ancestors, the yet unborn, all of nature, and the entire
community” (Myers, 1985, p. 35). Many scholars suggest that this paradigm continues to inf luence the
worldviews of many people of African descent today. This Afrocentric paradigm clearly offers an
alternative to European humanist or scientific paradigms that emerged during the Renaissance. Such an
alternative emphasizing the interrelatedness of individuals and community and their mutual
responsibility for one another encompasses much that is valuable and consistent with the core values of
social work. TWO TYPES OF PARADIGMS: TRADITIONAL AND ALTERNATIVE The presentation of two
different types of paradigms is somewhat of an oversimplification and we should proceed with some
caution here. Presenting two different paradigms can easily lead to a binary or either/or notion of
separate and mutually exclusive paradigms but also of the notion that one (traditional) is bad and the
other (alternative) is good. This is not the intent here. Outlining two general types of paradigms is
simply a means of comparing and contrasting different ways of knowing and viewing the world. Perhaps
the best example of this, as we see in detail in Chapter 2, is the “ways of knowing” dimensions of the
two paradigms. Traditional paradigms present optimal “ways of knowing” as those based on a
quantitative approach and scientific method to discover what is “true.” The alternative paradigm
presents optimal “ways of knowing” as those based on more qualitative or intuitive ways of seeking
that which is “true.” It is counterproductive to consider these ways of knowing to be mutually exclusive
or even antagonistic toward one another. For example, the new realm of knowledge emerging as a
result of research in the neurosciences (brain sciences) (we explore this later) is clearly based on a
“scientific” approach, but knowledge gained through this approach has informed how we understand
the foundational social work skill of empathy, a very qualitative aspect of social work practice
(VanCleave, 2016). We explore in some detail the dimensions of both of these types of paradigms in
Chapter 2. For now, when we refer to traditional or dominant paradigms, we simply mean the
paradigms or worldviews that have more inf luence in constructing the environments that make up our
worlds. When we refer to alternative or possible paradigms, we mean worldviews that have had less inf
luence and have been less prominent in shaping our own and others’ views about humans and their
environments. They are called “alternative” paradigms only in the sense that they have for too long
been overlooked and undervalued in a world that disproportionately ref lects traditional or dominant
worldviews. Some “alternative” paradigms may actually be “traditional.” For example, historical
knowledge gained through qualitative approaches such as storytelling (oral tradition) are long and
respected “traditional” approaches to knowing in many cultures
Schriver, Joe M.. Human Behavior and the Social Environment (p. 20). Pearson Education. Kindle Edition.
Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms 21 and predate scientific
or quantitative approaches. Here we refer to them as alternative because these approaches to knowing
have not the same inf luence on how we view the world around us as quantitative approaches.
PARADIGMS: BOTH/AND NOT EITHER/OR Much of the emphasis in this text is on shifting to alternative
paradigms and transcending the limits of traditional and dominant paradigm thinking. It is important to
realize, though, that our journey to understanding human behavior and the social environment will not
take us to either one or the other worldview. Our journey will take us to both traditional and alternative
destinations along the way. After all, traditional scientific worldviews have revealed much valuable
knowledge about us and our worlds. We try in this text to learn about alternative paradigms and to
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challenge us to think beyond traditional paradigms in which science is the single source of
understanding. However, in order to understand alternative paradigms, we need to be cognizant of
traditional theories about human behavior and development. We challenge traditional paradigms as
incomplete, as excluding many people, and as ref lecting biases due to the value assumptions and
historical periods out of which they emerged. These inadequacies, however, render traditional theories
nonetheless powerful in the inf luences they have had in the past, that they currently have, and that
they will continue to have on the construction and application of knowledge about human behavior and
the social environment. Traditional approaches provide important departure points from which we may
embark on our journey toward more complete, more inclusive, and less-biased visions (or at least
visions in which bias is recognized and used to facilitate inclusiveness) of HBSE. There is another very
practical reason for learning about theories that emerge from and ref lect traditional paradigms. The
practice world social workers inhabit and that you will soon enter (and we hope transform) is a world
constructed largely on traditional views of human behavior and the social environment. To survive in
that world long enough to change it, we must have knowledge and understanding of that world. We
must have sufficient knowledge of traditional and dominant paradigms of human behavior and
development to make decisions about what in those worldviews we wish to retain because of its
usefulness in attaining the goal of maximizing human potential. Knowledge of traditional and dominant
paradigms is also necessary in deciding what to discard or alter to better serve that same core concern
of social work. To help us understand paradigms in the context of social work, we need to be able to
conduct a paradigm analysis. PARADIGM ANALYSIS FROM A SOCIAL WORK PERSPECTIVE Put simply,
paradigm analysis is learning to “think paradigm.” It is a process of continually asking questions about
what the information, both spoken and unspoken, we send and receive ref lects about our own and
others’ views of the world and its people, especially people different from ourselves. It is a process of
continually “thinking about thinking,” such as the elements of critical thinking we discussed earlier.
Paradigm analysis requires us to continuously critically evaluate the many theories and perspectives we
explore for their consistency with the core values of social work.
Schriver, Joe M.. Human Behavior and the Social Environment (p. 21). Pearson Education. Kindle Edition.
22 Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms Paradigm analysis
involves asking a set of very basic questions about each of the perspectives or theories we explore in
order to determine its compatibility with the core values of social work. These questions are: 1. Does
this perspective/theory contribute to preserving and restoring human dignity? 2. Does this
perspective/theory recognize the benefits of, and does it celebrate, human diversity? 3. Does this
perspective/theory assist us in transforming our society and ourselves so that we welcome the voices,
the strengths, the ways of knowing, and the energies of us all? 4. Does this perspective/theory help us
all (ourselves and the people with whom we work) to reach our fullest human potential? 5. Does the
perspective/theory ref lect the participation and experiences of males and females; economically well
off and poor; White people and people of color; gay men, lesbians, bisexuals, transgender persons, non-
binary persons and heterosexuals; old and young; temporarily able-bodied and people with disabilities?
The answers we find to these questions will tell us generally if the perspective we are exploring is
consistent with the core values of social work. The answer to the final question will tell us about how
the paradigm came to be and who participated in its development or construction. The questions above
can also help us decide whether the paradigm or perspective being examined should change or “shift”
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to help fulfill the purposes of social work. HOW DOES OUR PARADIGM OR WORLDVIEW COME ABOUT?
Socialization is the process of teaching new members the rules by which the larger group or society
operates. Socialization involves imparting to new members the knowledge, values, and skills according
to which they are expected to operate. For example, the social work education process in which you are
currently involved is a process for socializing you to the knowledge, values, and skills expected of
professional social workers. In a more general sense, we are socialized to and interact with others in the
social environment from paradigmatic perspectives. These perspectives are not only imparted to us
through formal education in the schools but also through what we are taught and what we learn from
our families, religious institutions, and other groups and organizations as well. We are inf luenced by
worldviews and we ref lect the worldviews to which we have been socialized. The worldview likely to
have inf luenced us most if we were socialized through the educational system in the United States is
the traditional or dominant paradigm. The inf luence of this paradigm is pervasive, even if the
worldviews of our families or cultures are in conf lict with parts of or the entire traditional or dominant
paradigm. Because of the power we give to thinking consistent with the traditional paradigm, it is
extremely difficult for alternative paradigms to be accorded equal legitimacy. It is not, however,
impossible. As we shall see, it is quite possible through understanding traditional and alternative
paradigms and the dynamics of paradigm change that we can exercise choice in the paradigms or
worldviews through which we lead our lives. We suggest here that social changes resulting from shifts
in worldviews inherently and inextricably f low from changes in the way we as individuals view our
worlds. This position is consistent with the suggestion of much alternative paradigm thinking, in
particular that of feminism, that the personal is political.
Schriver, Joe M.. Human Behavior and the Social Environment (p. 22). Pearson Education. Kindle Edition.
Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms 23 As suggested earlier,
a significant responsibility for us as social workers is assisting people whose needs are not met and
whose problems are not solved by the institutions and processes in the social environment that emerge
from and ref lect the dominant/traditional paradigms. Much of what social work is about involves
recognizing, analyzing, challenging, and changing existing paradigms. An essential step in fulfilling this
important responsibility is learning to listen to, respect, and effectively respond to the voices and
visions that the people with whom we work have to contribute to their own well-being and to the
common good. In this way, paradigms that too often have been considered permanent and
unchangeable can be questioned, challenged, altered, and replaced. More important, they can be
changed to more completely include the worldviews of persons previously denied participation in
paradigm-building processes. Such a perspective on knowledge for practice allows us to operate in
partnership with the people with whom we work. It allows us to incorporate their strengths, and it
provides us an opportunity to use social work knowledge, skills, and values in concert with those
strengths in our practice interactions. We explore client–worker partnerships and strengths-based
perspectives in Chapter 4. The possible or alternative paradigms are those that enrich, supplement, or
replace existing paradigms by including the voices and visions—values, beliefs, ways of doing and
knowing—of persons who have usually been left out of the paradigm building that has previously taken
place. It is interesting, but not coincidental, that the persons who have usually been left out of
paradigm-building processes are often the same persons with whom social workers have traditionally
worked and toward whom the concerns of social workers have historically been directed. PARADIGMS
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AND HISTORY To help us apply a critical thinking approach to explore either traditional or alternative
paradigms, we need to acquire a historical perspective about the contexts out of which these
worldviews emerged. Neither the traditional nor their alternative counterparts came about in a
historical vacuum. They instead emerged as points along a historical continuum marked by humans’
attempts to understand their own behaviors, the behaviors of others, and the environments in which
they lived. Pre-modern/Pre-positivism A historical perspective can help us appreciate that the
paradigms we explore as traditional and currently dominant were considered quite alternative and even
radical at the times of their emergence. For example, the emergence of humanism—a belief in the
power of humans to control their own behaviors and the environments in which they lived—in Europe
at the opening of the Renaissance (mid-1400s) and at the end of the Middle Ages (the early 1400s) was
an alternative, and for many a radical, paradigm at that time. Humanism was considered by many,
especially those in power, to be not only alternative but also dangerous, wrong, and heretical.
Humanism was considered an affront to scholasticism, the traditional paradigm or worldview that had
been dominant throughout much of Europe in the Middle Ages (approximately a.d. 476–mid-1400s).
Scholasticism (approximately a.d. 800–mid-1400s) was a worldview that saw a Christian god,
represented by the Roman Catholic Church, as the sole determiner and judge of human behavior. This
Christian god was the controller of the entire natural world or environment in which humans existed.
Similarly, Protestantism was a worldview placed in motion by Martin Luther during the early 1500s. It
questioned the absolute authority of the Roman Catholic
Schriver, Joe M.. Human Behavior and the Social Environment (p. 23). Pearson Education. Kindle Edition.
24 Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms Church and the Pope
as the sole representative of God and was seen as another radical alternative affronting the existing
worldview. The emergence of both humanism and Protestantism were alternative ways of viewing
humans and their environments that called into question, and were seen as significant threats to, the
then existing dominant and traditional ways of viewing the world (Manchester, 1992; Sahakian, 1968).
Modernism/Positivism Another important perspective from which to get a sense of the historical
continuum out of which paradigms emerge is that of the birth of worldviews explaining human behavior
and the environments we inhabit through science. The emergence of worldviews that explained the
world through science was in some ways an extension of the humanistic paradigm. Science was a
powerful tool through which humans could gain control of their behaviors and of the universe they
inhabited. Science allowed humans to understand the world by directly observing it through the senses
and by carefully measuring, experimenting, and analyzing what was observed. The emergence of
scientific thinking or positivism during the period called the Enlightenment or the “Age of Reason” in
the 17th and 18th centuries, however, was also a significant challenge to humanism and represented an
alternative paradigm itself. Scientific thinking questioned humanism’s central concern for gaining
understanding through such expressions as art, literature, and poetry. A scientific worldview saw
humanism and its ref lection in the humanities as a traditional and insufficient way of viewing the
world. As Sahakian (1968, p. 119) points out “Science sought to extend, if not replace, humanism’s ways
of knowing and understanding the world with a more reliable and comprehensive perspective that was
cosmos-centered rather than [hu]man-centered”. The humanities raised questions and sought answers
by looking to and rediscovering the great ideas and expressions of humans from the past, such as the
classic works of the Romans and Greeks. Science offered keys to unlocking the secrets of the universe
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and the future through new ways of asking and answering questions. Science promised not only new
questions and new ways of posing them but also answers to questions both new and old (Boulding,
1964). The empirical observations of Galileo Galilei in the first half of the 1600s confirming the earlier
findings of Copernicus in the early 1500s, for example, literally provided a new view of the world
(Manchester, 1992). (Remember the earlier discussion of geocentric and heliocentric worldview or
paradigms earlier.) This new and alternative view moved Earth from the stable and unmoving center of
the universe to one in which it was but one of many bodies revolving around the Sun. The threat posed
by such a dramatically different view of the world as that of Copernicus to the traditional Roman
Catholic theology-based paradigm is captured eloquently by Manchester in his book A World Lit Only by
Fire: The Scriptures assumed that everything had been created for the use of man. If the earth were
shrunken to a mere speck in the universe, mankind would also be diminished. Heaven was lost when
“up” and “down” lost all meaning—when each became the other every twenty-four hours. (1992, p.
229) According to Manchester, it was written in 1575 that “No attack on Christianity is more
dangerous... than the infinite size and depth of the universe” (1992, p. 229). Much about the traditional
paradigms that we explore in the next chapters has their roots in science and scientific ways of thinking
that we virtually take for granted today. These approaches to understanding our worlds are centered in
empirical observation and rational methods of gaining knowledge. So, science offers us a current
example of what was, in a historical sense, an alternative paradigm
Schriver, Joe M.. Human Behavior and the Social Environment (p. 24). Pearson Education. Kindle Edition.
Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms 25 becoming a
traditional paradigm today. As has historically been the case, changes in paradigms currently taking
place—what we call “alternative paradigms”—call into question, challenge, and seek to extend our
worldviews beyond those that have science and a scientific approach as the central tool for
understanding human behavior and the social environment. Postmodernism/Post-positivism Berman
(1996), for example, notes that the basic methods and assumptions of the traditional scientific
paradigm that emerged during the 17th-century Enlightenment have not solely resulted in progress for
people and the earth. Berman (p. 33) argues that the scientific, also referred to as “the mechanical
paradigm sees the earth as inert, as dead, or at best as part of the solar system, which is viewed as a
kind of clockwork mechanism... and one consequence of [this view] was the opening of the door to the
unchecked exploitation of the earth.” In addition, Berman suggests that science leaves little room for
the spiritual and subjective elements of the world and its mechanistic tendencies leave little motivation
for seeing the world as a living system. He makes an important observation that “As a tool, there is
nothing wrong with the mechanistic paradigm. But for some reason, we couldn’t stop there; we had to
equate it with all of reality and so have arrived at a dysfunctional science and society at the end of the
twentieth century” (p. 35). We explore in more detail both the elements of scientific method and
alternatives to the scientific paradigm in the next two chapters. For now we simply need to recognize
that today there is considerable discussion and considerable disagreement as well about whether we
have moved or are moving in history to the point that we live in a post-positivist or postmodern world
in which science and scientific reasoning are less likely to be considered the only, the best, or even the
most accurate means for understanding the world around us. Lather (1991) provides a helpful summary
of the three historical periods focused on knowledge production, views of history itself, and the nature
of the economy. Following are three historical eras profiled by Lather (1991, pp. 160–161): 1. Pre-
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modern: Centrality of church/sacred basis of determining truth and knowledge; feudal economy;
history as divinely ordered 2. Modern: Centrality of secular humanism, individual reason, and science in
determining truth; the industrial age, capitalism, and bureaucracy as bases of economic life; history as
linear in the direction of constant progress driven by human rationality and science 3. Postmodern:
Existing/traditional knowledge and knowledge creation processes intensely questioned. Emphasis on
multiple ways of knowing through processes that are nonhierarchical, feminist inf luenced, and
participatory; economy more and more based on information, technology, and global capitalism; view
of history as nonlinear, cyclical, continually rewritten. Post-Postmodernism Currently, there is growing
discussion and disagreement about whether we are moving toward a post-postmodern worldview. This
emerging discussion and the theories being generated as a result involves the revolutionary impact of
technology, connectivity, and globalization. One example of post-postmodern theory is referred to as
digimodernism. Digimodernism suggests the most critical event in current culture is the clash between
computerization or a digitally driven world and the written word or “text” and is ref lected in such
contemporary manifestations as Web 2.0 and video games (Kirby, 2010).
Schriver, Joe M.. Human Behavior and the Social Environment (p. 25). Pearson Education. Kindle Edition.
26 Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms Web 2.0 involved a
paradigm shift from the relatively static ways we used the Internet early on, such as “surfing the Web”
to much more f luid and interactive options. These include social media applications that facilitate end-
to-end user engagement such as Facebook, Twitter, Instagram, Pinterest, LinkedIn, Snapchat, and so on.
The list below contains many of the features now available via Web 2.0. • Users as first-class entities in
the system, with prominent profile pages, including such features as age, sex, location, testimonials, or
comments about the user by other users • The ability to form connections between users, via links to
other users who are “friends,” membership in “groups” of various kinds, and subscriptions or RSS feeds
of “updates” from others • The ability to post and share content in many forms: photos, videos, links,
live streaming video communications, blogs, comments, and ratings on other users’ content, tagging of
own or others’ content, and some ability to control privacy and sharing settings • Other, more technical
features, including application program interface (API), a set of formats, commands/protocols, and
tools for building software applications, can be effective tools that can tailor a user’s
experience/interface with information. This type of programming can facilitate the ability for programs
to communicate in specific ways with other programs to enhance a user’s experience. Such
enhancements might include third-party “mash-ups” (a combination, visualization, and aggregation of
information) on websites and social medial applications that make it easier to access, view and submit
tailored information (e.g., embedding Youtube videos, advertisements, online “shopping carts,”
localized weather reports, etc.) (Cormode & Krishnamurthy, 2008). As we think about the types of Web
2.0 platforms and other advanced technological tools, it is important to find useful applications that
help enhance our professional practice and benefit the clients we serve. For example, APIs might be
useful in merging public transportation routes with various community service providers in a specific
geographical area using an online mapping service like Google Maps, Mapquest, Apple Maps, and so on.
This may make it easier for clients to be informed of the variety of services as well as ease with which to
locate and access services. Another theory is called altermodern. Altermodern is defined as culture
shaped by the forces of economic globalization (Bourriaud, cited in Kirby, 2010). Still another theory,
automodernity, “sees a new world formed by the encounter between digital automation and personal
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autonomy” (Samuels, cited in Kirby, 2010). Understanding the historical f low or continuum out of
which differing worldviews emerged or are emerging over time is an important means of recognizing
the changes in perspectives on the world that at any given moment are likely to seem stable,
permanent, and unchangeable. Even the changes occurring over time in the Western worldviews
illustrated in the examples above give us a sense that permanency in approaches to understanding our
worlds is less reality than perspective at any particular point in time. SOCIAL WORK HISTORY: SCIENCE,
ART, AND PRACTICE A scientific approach to doing social work has been a major avenue used by social
workers to attempt to understand and intervene in the world during the short history of social work as
a field of study and practice. Use of the scientific method in social work research is an
Schriver, Joe M.. Human Behavior and the Social Environment (p. 26). Pearson Education. Kindle Edition.
Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms 27 expectation of the
2015 Education Policies and Standards (CSWE, 2015). Although we have claimed allegiances to both art
and science, many of us have preferred that science guide our work. This is not surprising given the
power and faith in the scientific approach that has pervaded the modern world of the 19th and 20th
centuries. The period of the late 19th and 20th centuries coincides with the birth and development of
social work as an organized field of knowledge and practice. Many of the historical arguments and
issues concerning traditional and alternative paradigms—humanism, science, religion—for
understanding our worlds and ourselves have parallels in the history of social work. The mission, values,
and purposes of social work all ref lect beliefs about the nature of the world and people. The concern of
social work with individuals, families, and communities in interaction and interdependence, as well as its
concern for social reform to bring about improvements in individual and collective well-being, ref lects
important beliefs about the nature of the world and its inhabitants. In 1990, the late social work scholar
Howard Goldstein (1990) suggested social work has followed two quite distinct tracks to put its mission
into practice. These two distinct tracks parallel in a number of ways the two quite different worldviews
or paradigms represented by humanistic (social work as an art) and scientific perspectives. Goldstein
reminded us that, while social work adopted a scientific approach to pursuing its mission, it did not
discard completely its humanistic inclinations. These divergent paths have led us to multiple approaches
to understanding humans’ behaviors and the environments they inhabit and within which they interact.
These paths have at times led social work to emphasize “Freudian psychology, the empiricism of
behavioral psychology, and the objectivity of the scientific methods of the social sciences” (Goldstein,
1990, p. 33). At other times, we have followed much different paths in “existential, artistic, and value-
based” alternatives (p. 35). Goldstein found social workers in 1990 (as he found the social sciences
generally) turning again toward the humanistic, subjective, or interpretive paths. This is a direction
quite consistent with the alternative paradigms for understanding human behavior and the social
environment that we explore in the chapters to come. This alternative path allows social workers “to
give more serious attention to and have more regard for the subjective domain of our clients’ moral,
theological, and cultural beliefs, which... give meaning to the experiences of individuals and families”
(England, 1986, in Goldstein, 1990, p. 38). However, in 2012, with social work’s emphasis on evidence-
based practice, a shift toward a scientific approach seems to be occurring again. Goldstein might be
shocked at the recent focus in colleges and universities on the so-called “STEM” (science, technology,
engineering, and mathematics) disciplines and the accompanying shift away from disciplines in the
social sciences and humanities. Social Work and the Liberal Arts In order to prepare us for effective
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21st-century social work practice, we contend that a balance between science and art in social work
education remains essential. Both areas are necessary to provide the tools to become critical thinkers
and understand the wide and complex range of worldviews held by the people with whom we work in
an increasingly diverse U.S. society and interconnected global worlds. We search for ways to become
aware of the many paradigmatic elements that inf luence our day-to-day lives and those of the people
with whom we work. One way this is accomplished is through requirements that social work education
be based on a foundation of studies in a wide range of multidisciplinary liberal arts and sciences
courses. Our studies in these courses can provide us new avenues to understand our own cultures and
the cultures of others.
Schriver, Joe M.. Human Behavior and the Social Environment (p. 27). Pearson Education. Kindle Edition.
28 Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms Social workers have
recognized these valuable avenues to understanding human behavior and the social environment for a
long time. They are considered so important in the overall education of social workers that content in
the liberal arts and sciences disciplines is part of the knowledge required to achieve competence in
applying knowledge of human behavior and the social environment in your social work practice (CSWE,
2015). As we proceed, we try, through this text, to connect what we are thinking and learning about
human behavior and the social environment with the experiences and knowledge we have (we all have
a great deal!) and are continually gaining through the liberal arts and sciences. Lather (1991) suggests a
helpful way of thinking about the liberal arts and sciences as “human sciences” that encompass social,
psychological, and biological sciences as they relate to humans. The definition of “human science” she
puts forth suggests a broader, more inclusive approach to understanding human behavior through the
liberal arts and sciences. Human science “is more inclusive, using multiple systems of inquiry, a science
which approaches questions about the human realm with an openness to its special characteristics and
a willingness to let the questions inform which methods are appropriate” (Polkinghome, quoted in
Lather, 1991, p. 166). This more inclusive and open approach to achieving understanding is consistent
with the perspective we take in this text toward alternative paradigms for understanding HBSE. Howard
Goldstein (1990) contends that broad knowledge from the liberal arts (the humanities) helps us do
better social work. He suggests that much understanding about the continuously unfolding and complex
nature of the lives of the people with whom we work (and of our own lives) can be achieved through
study in the liberal arts. According to Goldstein, this broad range of knowledge includes art, literature,
drama, philosophy, religion, and history. SOCIAL WORK IN A DIGITAL WORLD: A NEW PARADIGM? With
the two types of paradigms discussed throughout this chapter (traditional and alternate), technology
plays an important role that should also be addressed within the context of human behavior and the
social environment. One might argue that technology could be considered an extension of the social
context or interconnectedness of the “given community” or environment that we live and work in and
often mediates the human experience (Goldkind & Wolf, 2015). As such, the seventh edition of the text
examines various forms and applications of technology as it relates contextually throughout the text. It
is the author’s intent to identify how technology can help facilitate the work that social workers do
through the use of examples, illustrations, and applications. It is equally important to note that there
may also be negative and/or unintended consequences that are generated by the inclusion or exclusion
of technology in our work. These are also identified throughout the chapters in this text. As discussed
earlier and using Kuhn’s (1962/1970) paradigm definition, it is important for social workers to
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understand how technology shapes our conceptual understanding of the world around us and
continues to inform our practice in today’s digital world. Technology has historically been used in the
social work profession, albeit at varying levels. Even as early as 1917, Mary Richmond, one our
profession’s founding pioneers, noted the importance of the telephone and encouraged its use in social
work practice. Technology continues to play an important role in the work that we do through new
service delivery systems, accessing information such as electronic health records, conducting research,
serving our clients, and so on. With the introduction of
Schriver, Joe M.. Human Behavior and the Social Environment (p. 28). Pearson Education. Kindle Edition.
Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms 29 to information that
was housed through connected networks of computers/servers around the world using Hypertext
Markup Language (HMTL). This paved the way for more engaged interactions that facilitated
bidirectional, end-user communications (Web 2.0), including email, electronic bulletin boards, instant
messaging, video communication, and what we refer to today as “social media” or “social networking.”
According to the Pew Research Center (2018), the five most popular forms of social media platforms
used by U.S. adults in 2015 were Facebook, Pinterest, Instagram, LinkedIn, and Twitter, as shown in
Figure 1.2. Today, the Internet has become a central hub where information is generated, disseminated,
accessed, and shared between people, agencies/organizations, and machines. Digital technology has
become an integral tool in our personal and professional lives largely as a result of the ubiquitous
nature of our access to the Internet, whether through desktop computers, laptops, tablets, cell phones,
and wearable technology. SUMMARY This text presented you with information and perspectives in a
number of areas. It has introduced you to the place and importance of human behavior and the social
environment content in the social work curriculum. It has described HBSE content as required content
for all accredited social work education programs that, in concert with a wide range of content from
the liberal arts and sciences, builds a foundation of knowledge upon which to base social work practice.
This chapter has presented a number of guiding assumptions about the interrelationships among us,
others, and social work practice. Definitions of the concept of paradigm or worldview have been
presented, along with discussions of the related notions of paradigm analysis and paradigm shift and
their significance for social workers and social change. This chapter has introduced the notions of
traditional or dominant paradigms and alternative or possible paradigms. These concepts have been
placed in context through discussion of their emergence and change over time along a historical
continuum.
Schriver, Joe M.. Human Behavior and the Social Environment (p. 29). Pearson Education. Kindle Edition.
30 Chapter 1: Human Behavior and the Social Environment (HBSE) and Paradigms Attention has been
given in this chapter to the purposes and foundations of social work that form its historic mission to
enhance human and community well-being and alleviate poverty and oppression. The exclusion of
many diverse persons from traditional and dominant paradigms has been introduced. In addition, the
concepts of culture, society, and cultural competence were covered. The concepts and issues in this
chapter present the basic themes that will guide us throughout our journey to understanding human
behavior and the social environment in the chapters that comprise this text. The concepts and issues
27
presented in this chapter are intended to provide a base from which to explore in more detail
dimensions of traditional and alternative paradigms in the next chapter.
Schriver, Joe M.. Human Behavior and the Social Environment (p. 30). Pearson Education. Kindle Edition.