14 PEER RESPONSES DUE IN 48 HOURS
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HUM6100-Week4DiscussionPPTAMMY.pptx
Types of Conflict and conflict management styles
Tammy Waltman
Types of Conflict
TASK (depersonalized) - known as substantive or intrinsic, it is the what of conflict. Based on values and goals. Promotes effective problem solving and proficient decision making.
RELATIONAL (personalized) - known as affective or extrinsic interpersonal, it is the who of conflict. This is a crucial type as it is here that stress is succumb to as ‘burn out’.
PROCESS (combination of task and relational )– known as procedural, it is the how of conflict.
(Adams & Galanes, 2017, p. 230)
5 Types of Conflict Management (According to Kenneth Thomas)
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Competitive – win - lose, self-righteous approach/apathetic
Collaborative – win - win other options promoting mutual agreeableness
Compromise – partial - win/partial - lose give up of variables to meet each other halfway per si
Avoidance - reluctance to communicate to deter conflict, literal null and void
Accommodation - appeasement or giving in to allow other to achieve satisfaction before self - satisfaction
Correlations
The Big Five, also known as the OCEAN links to how personalities traits and conflict typology can correlate: thus, being attuned to others may aid in conflict management. For instance, I am more an Accommodator (obliging) which is positively correlated to extraversion and agreeableness, so I tend to be assertive yet still recognize others. It is best to approach me with fairness and with concern to others according to Komarraju, Dollinger, and Lovell (2012).
This Photo by Unknown Author is licensed under CC BY-SA
This Photo by Unknown Author is licensed under CC BY
This Photo by Unknown Author is licensed under CC BY
This Photo by Unknown Author is licensed under CC BY-NC-ND
Role Play Conflict Management (Accommodating).
References Adams, K., & Galanes, G. (2017). Communicating in groups: Application and skills (10th ed.). New York, NY: McGraw-Hill. eISBN-13: 9781259983283 Estrada, R. (2018, March 24). Role Play Conflict Management (Accommodating). https://www.youtube.com/watch?v=GzO6Etl18W0 Komarraju, M., Dollinger, S. J., & Lovell, J. (2012). Agreeableness and Conflict Management Styles: A Cross-Validated Extension. Journal of Organizational Psychology, 12(1), 19–31.
