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HT345.001BonusPointsSalesMovieSpring20182.docx

HT 345.001 Bonus Points - Seeing Sales through a Film

Due Friday May 4th, 2018 11:59 pm

Answer the questions below from a “Sales Related” film you have watched. Your paper should be double-spaced, Arial Font 11/12, and approximately 2-3 pages in length. Use the “Nature of Hospitality of Sales” as a reference to your answers

Submission

Submit this assignment to the dropbox entitled “Sales Related”

Value

This assignment is worth 50 points

Deadline

This assignment is due on August 2 by Midnight.

1. Did anyone in the movie learn Sales through classical training or mentor experiences were paired or associated with a certain style (reference Nature of Sales) and outside materials? Explain.

2. Did anyone in the movie learn Sales through conditioning training where they were rewarded or reinforced for behaving in a positive or negative way? Explain.

3. Were there any other things that contributed to the success or failure of the characters (please name the characters), i.e., anger, personal experiences, or personality as a whole?

4. What character(s), event, or theme did you resonate with? Why?

5. What sales situation or scene affected you the most?

6. In your closing paragraphs, use the film, your emotions from the film to explain a policy or change you would implement as it relates to sales management or culture of a business you are familiar with or hospitality industry business. (Chapter 3, Ethics: The foundation for Partnering Relationships that Create Value).

Note: Picking a movie is up to the student, I’ve included a web link for some of the best sales related movies. Glengarry Glen Ross, is an all-time favorite. Also, The Big Short, is a recent movie that is very good, J https://blog.hubspot.com/sales/the-12-best-sales-movies-of-all-time-list

Nature of Hospitality Sales:

Sales personnel serve as the company's personal link to customers, the sales representative is the company to many customers and in turn brings back much needed customer intelligence. Personal selling is the most expensive contact and communication tool used by the company.

Sales representatives perform one or more of the following tasks for their companies

· Prospecting

· Sales representatives find and cultivate new customers

· Targeting

· Sales representatives decide how to allocate their scarce time among prospects and customers

· Communicating

· Sales representatives communicate information about the company's products and services

· Selling

· Sales representatives know the art of salesmanship: approaching, presenting, answering objections, and closing sales

· Servicing

· Sales representatives provide various services to the customers—consulting on their problems, rendering technical assistance, arranging financing, and expediting delivery

· Information gathering

· Sales representatives conduct market research and intelligence work and fill in call reports

· Allocating

· Sales representatives decide which customers to allocate scarce products to during product shortages

· Maintaining strategic partnerships

· Senior salespeople including the sales manager provide valuable planning assistance to clients