HSA6118Final.docx

1. Describe a person who you believe was/is an excellent leader in your work experience. Explain what you felt made them a great leader using the leadership theories and concepts discussed during our course in your assessment of this person. Provide examples.

2. Look at the possible barriers to effective communication and “communication freezers.” a. Select at least two barriers or freezers that you find other managers or leaders in your workplace doing. How does the staff react/respond when this manager/leader makes these communication errors? b. Select at least two barriers/freezers which you would like to improve upon for yourself. Describe a typical response or result when you use these freezers and barriers. Why have these barriers been a problem in the past and how can you improve them?

3. Read and respond to Why aren’t My Employees Motivated? Case Study 6-8 on page 158 of your textbook: Organizational Behavior in Health Care, Third Edition, Borkowsky. Please be comprehensive.

Response to each question will be 1-2 pages long and will address: * Description of the experience/assessment of the situation as applicable o Description of consistencies or patterns leading to your assessment/recommendation * Use of theories, models and theorists learned during this course * Summary of assessment, recommendation or impact 50% Delivery * Organization of content * Flow of thought and ability to provide a concise, but well thought-out thesis * Writing skills (lack of typos/errors) * Citations * References using APA format *double spaced in 12 point margin *standard 1” margin *APA format.