hR quiz
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1. |
On-the-Job Training |
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2. |
Orientation Training |
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3. |
Diversity Training |
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4. |
Management Development |
1 points
QUESTION 2
1. Which one of the following is an effective way to conduct a needs analysis?
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1. |
Survey top leadership on organizational needs. |
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2. |
Train employees to use technology more productively. |
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3. |
Get feedback from managers in identifying problems and concerns. |
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4. |
Apply the rules and regulations on discrimination to the training process. |
1 points
QUESTION 3
1. Which one of the following is a form of on-the-job (OJT) training?
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1. |
Job Enlargement |
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2. |
Job Enrichment |
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3. |
Job Rotation |
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4. |
Realistic Job Preview |
1 points
QUESTION 4
1. The four steps of training in ordinary sequence are
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1. |
benchmarking, course development, needs assessment and feedback. |
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2. |
needs assessment, benchmarking, course development and evaluation. |
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3. |
needs assessment, course development, delivery and evaluation. |
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4. |
benchmarking, course development, feedback and delivery. |
1 points
QUESTION 5
1. The longest and most difficult method for evaluating training effectiveness is
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1. |
surveying participants about their satisfaction with the training program. |
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2. |
identifying exactly what knowledge and skills participants learned in the training. |
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3. |
measuring participants' changes in behavior on the job. |
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4. |
determining trainees' achievement of objectives and contributions to the organization. |
1 points
QUESTION 6
1. Management development is intended for
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1. |
entry level employees. |
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2. |
executives and vice presidents. |
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3. |
professional level employees. |
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4. |
older minority employees. |
1 points
QUESTION 7
1. Which one of the following is used in management development programs?
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1. |
A Management Inventory |
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2. |
A Job Analysis |
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3. |
A Career Development Plan |
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4. |
On-the-Job Training |
1 points
QUESTION 8
1. Mentoring and coaching are
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1. |
training methods for solving problems. |
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comparable to psychological counseling. |
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3. |
included in employee assistance programs. |
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4. |
development approaches emphasizing one-to-one learning. |
1 points
QUESTION 9
1. The management development method designed to give an individual broad experience through exposure to many different areas of the organization without ultimate accountability is called
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1. |
understudy assignments. |
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2. |
job rotation. |
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3. |
web-based training. |
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4. |
classroom training. |
1 points
QUESTION 10
1. Which one of the following management development methods simulates a realistic situation that involves decision-making on a daily basis?
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1. |
Classroom training. |
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2. |
In-Basket technique. |
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3. |
Case studies. |
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4. |
Web-based training. |
1 points
QUESTION 11
1. Which one of the following provides a setting of a company and its environment that requires teams of players to make decisions involving company operations in competition with other teams?
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1. |
In-Baskedt Technique |
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2. |
Adventure Learning |
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3. |
Business Simulations |
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4. |
Succession Planning |
1 points
QUESTION 12
1. Which one of the following is a method using trained observers to evaluate various personality traits of participants based on the performance in specially chosen exercises?
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1. |
Assessment Centers |
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2. |
Career Centers |
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3. |
Understudy Assignments |
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4. |
Adventure Learning |
1 points
QUESTION 13
1. The correct sequence of phases in organizational development is
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1. |
evaluation, strategy planning, education and diagnosis. |
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2. |
education, strategy planning, diagnosis and evaluation. |
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3. |
strategy planning, diagnosis, evaluation and education. |
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4. |
diagnosis, strategy planning, education and evaluation. |
1 points
QUESTION 14
1. Which one of the following looks at careers through the eyes of individual employee?
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1. |
Career development. |
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2. |
Career planning. |
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3. |
Organizational development. |
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4. |
Organizational planning. |
1 points
QUESTION 15
1. Which one of the following addresses the specifics of progressing from one job to another in the organization?
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1. |
Career self-management. |
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2. |
Succession planning. |
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3. |
Career pathing. |
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4. |
Management development. |
1 points
QUESTION 16
1. The point in a career when the likelihood of additional hierarchical promotion is very low is identified as
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1. |
career pathing. |
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2. |
a career plateau. |
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3. |
a career-related myth. |
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4. |
outplacement. |
1 points
QUESTION 17
1. Which one of the following is most true about performance management systems?
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Any kind of a performance appraisal is better than no performance appraisal. |
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Supervisors need little training in how to conduct effective performance appraisals. |
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3. |
HR departments develop the systems while managers implement the practice. |
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Performance appraisals need not follow EEO guidelines required for employee selection. |
1 points
QUESTION 18
1. Performance appraisal
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involves only the relationship between employee and supervisor or manager. |
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2. |
affects nearly all of the human resource management functions. |
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is frequently used by employees in career planning and development. |
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is of more value at lower levels than higher levels in an organization. |
1 points
QUESTION 19
1. Which one of the following is directly related to an appraisal of an employee’s achievement of goals
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Traits such as attitude and initiative. |
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2. |
Behaviors such as leadership role and teamwork. |
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3. |
Possession of technical knowledge and skills. |
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4. |
Management by objectives. |
1 points
QUESTION 20
1. The person with primary responsibility for conducting a performance appraisal is the –
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immediate supervisor of an employee. |
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2. |
edmployee's peers and colleagues. |
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3. |
subordinates of the employee. |
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4. |
company management using customer feedback. |
1 points
QUESTION 21
1. BARS are based upon
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work standards. |
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2. |
job-related and personal characteristics. |
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3. |
specific behavioral anchors. |
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4. |
comparisons with the performance of other employees. |
1 points
QUESTION 22
1. Which one of the following requires that the evaluation describe an employee’s performance in written narrative form?
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1. |
Critical Incident Appraisal |
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2. |
Checklist |
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3. |
Forced Choice Rating |
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4. |
Behaviorally Anchored Rating Scales |
1 points
QUESTION 23
1. Which appraisal method requires the rater to compare the performance of employees and place a certain percentage of employees at various performance levels?
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1. |
Alternation Ranking |
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2. |
Forced Distribution |
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3. |
Paired Comparison Ranking |
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4. |
Forced Choice Rating |
1 points
QUESTION 24
1. Evaluating employee performance based on a single prominent characteristic that influences the rater’s judgment on each separate item in the performance appraisal is identified as –
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the halo effect. |
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leniency. |
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3. |
central tendency. |
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4. |
stereotyping. |
1 points
QUESTION 25
1. Which one of the following is used most frequently for production employees as a form of goal setting?
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1. |
Central tendency. |
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2. |
Halo effect. |
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3. |
Recency. |
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4. |
Work standards. |