Respond to Two W8D1 Granth
Drgraham27
HRM699_ColeW8Assignment.pptx
Andres Pizza
Steven L. Cole
Grantham University
HRM 699: Capstone Performance Project
Dr. Robert Freeborough
May 27, 2022
Agenda/Topics
- Organization Overview
- Motivation, Innovation Strategy, People Strategy
- Ethics
- Social Responsibility Plan
- Culture of the Organization
- Organization’s Environment
- Competition and Possibilities
- Management Strategies
- Need for Improvement
- References
- Questions
Andres Pizza Overview
o Started from a storied family history in the food industry
o Mom/Pop Local Pizza Restaurant in El Paso, TX
o Started with one location, now have expanded to three
o Variety of Menu Options to choose from
Motivation, Innovation Strategy, People Strategy
o Free food for the Employees= Instant Motivation for the Employees
o Getting the word out there about Andres Pizza ie, newspaper, TV Commercial, etc
o Connecting with local businesses and establishments for luncheons
o Ensured the focus was placed on the customer and employee at the same time
Ethics
o No policy or written ethics plan at Andres Pizza
o Treat all customers and employees with dignity and respect
o Communication was key and crucial to employee success
Social Responsibility
o Take part in community event, church functions, etc
o Take part in the college football game (Sun Bowl- College Football Bowl Game)
o local sports involvement, functions, etc
Culture of the Organization
o Family Oriented Owner, influence is resembled to other managers and employees
O All Employees are like family, treat everyone like brothers and sisters
o Core beliefs and values centered on family
Environment of the Organization
o Positive work environment
o All employees would get a long, communicate and become a close-knit group
o help each other complete jobs, tasks, and functions
Competition and Possibilities
o National Pizza Chains will always be competition
o Being different with a variety of menu options works and has worked
o Car Wash and other possibilities within the community
o School district partnerships
o Expand hours of operation
Management Strategies
o Online ordering has become the norm
o Adding and creating a mobile application is beneficial in 2022
o Possibility of opening another location
Room for Improvement
o Ethics Training is a must and is required
o Advance on technology, apps, online ordering, etc
o Gain Customer Feedback
References
o Unknown. (2018, December 18). Getting ethics training right for leaders and employees. The
Wall Street Journal. Retrieved May 27, 2022, from https://deloitte.wsj.com/articles/getting
ethics-training-right-for-leaders-and-employees-1523246538
o Zopf, Stan, Andres Pizza Owner
Questions
