Reflective Discussion HRM520

Module 1

Knowledge Transfer

Required Material

O’Boyle Feldman, M. (2014, January 4). Intergenerational Communications in the workforce [video file]. Retrieved from https://www.youtube.com/watch?v=1iK9UqIELfE

Pepe, M. E. (2013). How to bridge generation gaps. HR Magazine, 58(11), 40-43. Retrieved from ProQuest in the Trident Online Library.

Schramm, J. (2014). Preparing for an aging workforce. HR Magazine, 59(12), 47. Retrieved from ProQuest in the Trident Online Library.

Trautman, S. (2013). 5 questions that drive knowledge transfer [video file]. Retrieved from  https://www.youtube.com/watch?feature=player_detailpage&v=IvB_cOo14y8 (for Case 1)

Trautman, S. (2012). How it works: The Steve Trautman Co. 3 step knowledge transfer solution [video file]. Retrieved from  https://www.youtube.com/watch?feature=player_detailpage&v=tWyMU90x6o4 (Case 1)

Trautman, S. (2012). Introduction to the Steve Trautman Co. 3 step knowledge transfer process [video file]. Retrieved from  https://www.youtube.com/watch?v=1xj1iVhu308 (for Case 1)

Trautman, S. (2012). The Steve Trautman Co. 3-step knowledge transfer solution with knowledge silo matrix demo [video file]. Retrieved from  https://www.youtube.com/watch?feature=player_detailpage&v=knN-ZzVAmMY (for Case 1)

Performance Management

Required Material

Lussier, R. & Hendon, J. Developing and managing: Performance management and appraisal. Retrieved from http://www.sagepub.com/upm-data/45674_8.pdf

Telania (2016). Performance Appraisal vs. Performance Management. Retrieved from https://www.youtube.com/watch?v=XtoznQQ3NO0.

UNCW Dare to Learn Academy (2016). Full Cycle Performance: Employee Empowerment Virtual Workshop (for employees). Retrieved from  https://www.youtube.com/watch?v=8gHxEphVZpI. (for SLP 1)

Optional Material

UNCW Dare to Learn Academy (2016). Full Circle Performance: Goal Setting and Calibration (for supervisors and managers). Retrieved from  https://www.youtube.com/watch?v=Uyq0B1i_N2s. (for SLP 1).

On-The-Job Training

Required Material

Burroughs, A. (2014). On-the-job training. Smart Business Cleveland, 25(10), 36. Retrieved from the Trident Online Library.

In-job training has broad benefit. (2011, Aug 25). The Daily Post. Retrieved from the Trident Online Library.

IUSoutheast (2009, July 20). HR management: Training & development [video file]. Retrieved from http://www.youtube.com/watch?v=85RVEas4AXs&feature=relmfu

Module 2

Social Media

Required Material

Davenport, T. H. (2012). Case study: Social media engages employees. FT.Com, Retrieved from the Trident Online Library.

Facebook, Blogs & the Boss: The intersection of social media & the workplace. (2013). Retrieved from https://www.youtube.com/watch?v=PRrJ9eINYZI

Wild About Trial (2015). Legal Smart with Alison Triessl—Social Media & Employment. Retrieved from https://www.youtube.com/watch?v=d26eEzr5KuI.

Wilkie, D., & Wright, A. (2014). Balance risks of screening social media activity. HR Magazine, 59(5), 14. Retrieved from ProQuest in the Trident Online Library.

Wright, A. (2014). How Facebook recruits. Retrieved from https://www.shrm.org/ResourcesAndTools/hr-topics/technology/Pages/How-Facebook-Recruits.aspx

Optional Material

Segal, J. A. (2014). The law and social media in hiring. HR Magazine, 59(9), 70-72. Retrieved from ProQuest in the Trident Online Library.

Segal, J. A., & LeMay, J., (2014). Should employers use social media to screen job applicants? HR Magazine, 59(11), 20-21. Retrieved from ProQuest in the Trident Online Library

Skill Boosters (2015). Top 5—Social media fails at work. Retrieved from  https://www.youtube.com/watch?v=6TXjQt3qYwk.

Swain, K. (2017). The impact of social media in the workplace pros and cons. Retrieved from http://work.chron.com/impact-social-media-workplace-pros-cons-22611.html.

Walden, J. A. (2016). Integrating Social Media Into the Workplace: A Study of Shifting Technology Use Repertoires. Journal Of Broadcasting & Electronic Media, 60(2), 347-363. Available in the Trident Online Library.

Wright, A. D. (2014). More states prohibit social media snooping. HR Magazine, 59(10), 14. Retrieved from ProQuest in the Trident Online Library.

Behaviorally Anchored Rating Scales

Required Material

Behaviorally Anchored Rating Systems—BARS. Retrieved from http://performance-appraisals.org/appraisal-library/Behaviorally_Anchored_Rating_Systems_-_BARS/

Govekar, P. & Christopher, J. Assessing academic advising using behaviorally anchored rating scales (BARS). Example. Retrieved from http://www.westga.edu/~bquest/2007/BARS7.pdf

Optional Material

Behaviorally Anchored Rating Scale (BARS). Example. Retrieved from www.in.gov/spd/files/bars.doc

Simulation Training

Required Material

Abernathy, D., Allerton, H., Barron, T., & Salopek, J. (1999). Everyday simulation. Training & Development, 53(11), 37. Retrieved from the Trident Online Library.

AusBusiness Traveller (2011). Inside REAL Qantas 747 Flight Simulator HD. Retrieved from https://www.youtube.com/watch?v=L8JUWUKXV08. (for Discussion Forum)

Hiringsimulation.com (2017). Why Job Simulation Works .

Optional Material

Catling, C., Hogan, R., Fox, D., Cummins, A., Kelly, M., & Sheehan, A. (2016). Simulation workshops with first year midwifery students. Nurse Education in Practice, 17, 109-115. Available in the Trident Online Library.

Lambert, C., and Lloyd-Jones, H. (2014). Run simulation in your workplace. Education for Primary Care. 25(6), 357-359. Retrieved from EBSCOHost in the Trident Online Library.

McMaster, S., Ledrick, D., Stausmire, J., & Burgard, K. (2014). Evaluation of a simulation training program for uncomplicated fishhook removal. Wilderness & Environmental Medicine, 25, 416-424. Available in the Trident Online Library.

Uptick in simulation training. (2013). Air Force Time, 3. Retrieved from the Trident Online Library.

Module 3

Metrics & Analytics

Required Material

ASQ.org. (n.d.) What is a decision or Pugh matrix? Retrieved from https://asq.org/quality-resources/decision-matrix.

Higgins, J. (2014). Bringing HR and finance together with analytics. HR Magazine, 59(11), 44-46. Retrieved from ProQuest in the Trident Online Library.

Lowisz, S. (July 2008). Six good metrics. Recruiting Intelligence (ere.net). Retrieved from http://www.ere.net/2008/07/07/6-good-metrics/.

Mahoney-Phillips, J., & Adams, A. (2010). Getting the measure of HR. Strategic HR Review, 9(1), 5-9. Retrieved from ABI/INFORM Global in the Trident Online Library.

Roberts. M. (Nov. 17, 2018). How hiring managers screen job applicants. Retrieved from https://www.thebalancecareers.com/how-do-hiring-managers-screen-job-applications-1669574.

Shah, S.; Horne, A.; and Capella, J. (April 2012). Good data won’t guarantee good decisions. Harvard Business Review. Retrieved from https://hbr.org/2012/04/good-data-wont-guarantee-good-decisions

Zielinski, D. (2014). Get analytical. HR Magazine, 59(11), 61-62. Retrieved from ProQuest in the Trident Online Library.

Optional Material

Boyd, N., & Gessner, B. (2013) Human resource performance metrics: methods and processes that demonstrate you care. Cross Cultural Management 20.2 (2013): 251-273. Retrieved from the Trident Online Library.

Chhinzer, N., & Ghatehorde, G. (2009). Challenging Relationships: HR Metrics and Organizational Financial Performance. Journal Of Business Inquiry: Research, Education & Application, 8(1), 37-48. Retrieved from the Trident Online Library.

Five steps to effective metrics. (2005). Strategic HR Review, 4(3), 7. Retrieved from ABI/INFORM Global, in the Trident Online Library.

Mirza, B. (2011). Cost-per-hire metric standard open for comment. HR Magazine, 56(3), 80. Retrieved from the Trident Online Library.

Wroe, N. (2012). Innovations in Talent Analytics. T+D, 66(8), 30-31. Retrieved from the Trident Online Library.

360-Degree Feedback

Required Material

Custom Insight (2018). What is 360 Degree Feedback? Retrieved from https://www.custominsight.com/360-degree-feedback/what-is-360-degree-feedback.asp

Hudson Global (2018). What is 360 degree feedback? Retrieved from  https://www.youtube.com/watch?v=eT4tohLWeUw .

Performance Experts (2017). 360 Degree Feedback. Retrieved from  https://www.youtube.com/watch?v=FDgtrg7k8Y4 .

Optional Material

Bracken, D. W., Rose, D. S., & Church, A. H. (2016). The evolution and devolution of 360° feedback. Industrial and Organizational Psychology, 9(4), 761-794. Retrieved from ProQuest in the Trident Online Library.

Brett J, Atwater L. 360° Feedback: Accuracy, Accuracy, Reactions, and Perceptions of Usefulness. Journal Of Applied Psychology [serial online]. October 2001;86(5):930-942. Available from: Business Source Complete in the Trident Online Library.

Nguyen, T., & Massingham, R. (2011). Using 360 degree peer review to validate self-reporting in human capital measurement. Journal of Intellectual Capital, 12(1), 143-74. Retrieved from ProQuest in the Trident Online Library.

Internships/Apprenticeships

Required Material

10 Benefits of Starting an Internship Program. Retrieved from http://www.internships.com/employer/resources/setup/benefits

The American Apprentice. (2013). HR Magazine, 58(11), 32-36. Retrieved from ProQuest in the Trident Online Library.

Career and Professional Development Center (2016). Tips on a successful internship, sponsored by General Electric. Retrieved from  https://www.youtube.com/watch?v=QHhV3_AxRLE.

Houston, L. (2014, Apr 23). Top law company hails benefits of on-the-job training. Belfast Telegraph. Available in the Trident Online Library.

Intern Queen Inc. (2016). How to run a successful internship Program?|The Intern Queen. Retrieved from  https://www.youtube.com/watch?v=hnSqhSaLFW8.

Jones, D. A. (2011). Apprenticeships back to the future. Issues in Science and Technology, 27(4), 51-56. Available in the Trident Online Library.

Optional Material

10 Internship Characteristics that Attract Exceptional Interns. Retrieved from http://www.internships.com/employer/resources/setup/10-internship-characteristics-that-attract-exceptional-interns

Apprenticeship. (1992). Occupational Outlook Quarterly, 35(4), 26. Retrieved from ProQuest in the Trident Online Library.

Blackhurst, J. (2013). Collaborative training. Training Journal, 9-12. Available in the Trident Online Library.

Bring Back U.S. Apprenticeships. (2013). HR Magazine, 58(10), 4. Available in the Trident Online Library.

Google (2013). Google Interns’ first week. Retrieved from  https://www.youtube.com/watch?v=9No-FiEInLA.

Lerman, R. I. (2011). In support of apprenticeships. Issues In Science & Technology, 28(1), 12. Available in the Trident Online Library.

Module 4

HR Program Effectiveness

Required Material

BSC Designer (2012). Measuring of Effectiveness HR department with KPI. (FTE means full-time equivalent.) Retrieved from  https://www.youtube.com/watch?v=vZwQJD7n3qw.

Economist Intelligence Unit. (2015). Big Roles for Big Data in HR. Retrieved from https://www.youtube.com/watch?v=rl76ta53P64 .

Morgan, J. (2016). People Analytics: A New Way to Make Decisions in the Workplace. Retrieved from  https://www.youtube.com/watch?v=EZqKsOoA8tw.

Best Performance Management Practices

Required Material

Across the World with the Singapore Girl. Retrieved from  http://youtu.be/fNEJrd6GkSY. [For 4 SLP.]

Borisova, O. N., Silayeva, A. A., Saburova, L. N., Belokhvostova, N. V., & Sokolova, A. P. (2017). Talent management as an essential element in a corporate personnel development strategy. Academy of Strategic Management Journal, 16, 31-46. Available in the Trident Online Library.

HCI Talent (2016). Performance Management: A Better Way. Retrieved from  https://www.youtube.com/watch?v=B-vszzxmcF8.

Singapore Airlines SQ Girl. Retrieved from  http://youtu.be/P5sGKR6NJBw. [For SLP 4.]

Wirtz, J., & Heracleous, L. (2012). Singapore Airlines: Managing human resources for cost-effective service excellence. Retrieved from  http://docplayer.net/2716897-Singapore-airlines-managing-human-resources-for-cost-effective-service-excellence.html [For Case 4 and SLP 4.]

Optional Material

Pitfalls and best practices in performance management overview. Retrieved from http://www.communicare.com/DT/pdf/Pitfalls&BestPracticesPerformanceManagement.pdf

Sillup, G.P., & Klimberg, R. (2010). Assessing the ethics of implementing performance appraisal systems. The Journal of Management Development, 29(1), 38-57. Retrieved from ProQuest in the Trident Online Library.

Future of Talent Management

Required Material

McDermott, D., & Marshall, S. (2016). Look to the future with succession planning. Chemical Engineering Progress, 112(12), 23-26. Retrieved from ProQuest in the Trident Online Library.

Meinert, D. (Nov., 2014). What's blocking workforce change? HRMagazine, 59(11), 16. Retrieved from ProQuest in the Trident Online Library.

Morgan, J. (2016). The 5 Trends Shaping the Future of Work. Retrieved from  https://www.youtube.com/watch?v=LrhmHbDLM8o.

Tjoeng, A., The QUTube (2015). The Future of Working: The Future of Talent Management. Retrieved from  https://www.youtube.com/watch?v=-anGdH4vhNY.

van Zyl, E., Mathafena, R., & Ras, J. (2017). The development of a talent management framework for the private sector. SA Journal Of Human Resource Management, 15, 19 pages. Available in the Trident Online Library.

Optional Material

Autor, D., Tedx Talks (2016). Why Are There Still So Many Jobs? |David Autor/TEXxCambridge. Retrieved from  https://www.youtube.com/watch?v=LCxcnUrokJo.

Clements, R.,TEDx Talks. (2014). What they don’t teach you about career fulfillment in school|Ryan Clements|TexxKelowna. Retrieved from  https://www.youtube.com/watch?v=a7gFkUqIv1E.