feedback report

Is 1500 words feedback report should be professional you write in first person (not the references and the citation )only when u speak about his positive and negative competencies .

Information to understand what is about

So at university we been asked to develop a development centre .. it was a group work so we were 7 student running the development centre and we had 8 participant(the participant were students from 3rd year like us some of them were also our friends).

Our job was to develop some activities we prepared before and let the participant to participate in those activities .

Our aim was to observe those student during this activities so each of us took a participant to observe during the activities. It should be professional feedback report with no offences or judgment .

The key competencies that were chosen for the development Centre are  Leadership, Problem solving, communication and team work so we were observing according to those competencies.

· Activity 1 was the icebreaker( M&M - participants pick a color form an M&M’s packet. Each color represents a certain category of question asked that they must answer for example : biggest fears he answered no fears and for the question of favorite book he answered 40 rules of love )

· Activity 2 was math question (individual work and was about general knowledge of math question and puzzle about math and problem solving )

· Activity 3 debate question (group work Divide teams of 2- for and against to a certain topic, 15 mins to come up with their argument and 15 mins to put their case forward) (the student that I was observing called TOM ) :

Overview of the task - we will be debating about whether the government should be charging university fees, or whether it should be made free. if there’s anyone who feels strongly on one side of the argument please say now or be prepared to be split into random groups 

What the activity involves - he activity will involve all participants of the development centre to be able to hold a discussion on our chosen topic of university fees and whether we should follow other countries steps in making further education to be free and not leaving students with life long debt after university. The discussion will be moderated by each group to speak to one another and create main points before presenting to the rest of the group and each in turn explaining their opinions and why they believe such remarks. 

 

How the activity will be assessed  - Participants will be asked whether they hold opinions strongly for and against, this therefore will delegate which participants will go into either team  or to be comfortable to be placed into random groups. 

 

· Activity 4 ( consultancy project) of how they should create a marketing campaign for creating a youth center

4. Group Activity     

1. Overview of the task - The task consists of a consultancy project on creating a marketing campaign for opening a youth centre in Brighton. There will be 2 groups and each group will be given an brief of the project and then it is their job to take the lead, and come up with a marketing plan that we, a charity company can use to pitch inventors in creating the youth centre 

2. What the activity involves - it involves the2 groups working as a team to come up with ideas on how to market a campaign and persuade their clients and investors on how to attract the right people for the project. The groups are the consultancy firms and we, the assessors, are the clients  

3. How the activity will be assessed – It will be assessed based on the positive and negative indicators, as well as the BARS ratings based on the team work and communication which are 2 of our descriptors. We will look at how creative they can be, work under pressure and team work shills. 

So above I wrote what we did in the development centre with the description of the activities so u can understand when u write how to to write and according to what you don’t need to explain the activities later in the competency but is for you to understand what is about so u can write about the guy I observed

Below are the areas that need to be covered in the assignment

This assignment is a feedback report that I will send to the student(TOM) I observed during the development centre but will be mark from the university before I send. So you will be talking in first person you should be positive even when u say his weaknesses. Use non-judgemental language ,describe what you observed and then give way to develop .

Tom in activity one was very positive as it was the begging of the activities even if he didn’t know anyone of the students around. He answered that nothing scare him in the question of the fears , and his favourite book is 40 rules of love he was confident , and participant and good in

Activity TWO problem solving was an individual activity he got a grade of 3 out of 7 the question were as puzzle math question , but during the activity he looked lost and not sure about what he was doing after few minutes he started to give more attention to the questions and concentrate . he was looking at the student next to him. He keep looking and playing with his phone . wasting time looking around . but he was done with his work but instead of making sure that his answers are right wasted time looking around .

Activity three .. looks lost at the begging , listening with a smile , but weak contribution with his group wasted some time looking at other group but then he focused and started to give ideas to the group and helped them he is good in communication . this activity was about whether or not university student should pay tuition fee or should be free and the 2 groups had to talk and debate .

Activity 4 had weak contribution on how they should create a marketing campaign for creating a youth centre

Don’t be judgmental , don’t say you should or must use I recommend you..

Tom was playing on his phone must of the time as well …

Front Cover and subheading

Table of Contents

Introduction, Relevant introduction including reference to: An engaging and compelling introduction encouraging the student to want to read on. Appropriate academic references are included to the employability agenda and feedback and development centre

· Development centres

· Employability agenda

· Feedback and the importance \

· You should include 3 areas of strength(positive with how to develop) and 3 areas of weaknesses and how to develop. you talk as you are me and saw what this guys was doing in the development centre and what were his positive and negative plz don’t use things like u should do or must done use recommendation instead .

Without exception makes reference to full competencies descriptions and BARS and evidence detailed is without exception supporting the BARS rating.

Highly appropriate and relevant examples without exception including detailed actual examples and excellent suggestions for improvement

· Conclusion :Then you put a conclusion. how development Centre help and the score achieved. What do you think about the development center and the competencies we were looking at , and how helpful is for our future career and how we can improve our skills .

Compelling conclusions with excellent links made to the personal development plan.

· References HARVARD STYLE

· Appendices

1. Personal Development Plan … You should complete the table

2. Behavioural anchored rating scale

3. Competencies descriptors

· This how it should look like

Strength One -Problem solving

1. Math question Activity - Competency measured: problem solving BARS Scale: 3 out of 5

and you explain the strength he had in the problem solving activity (you can write thing also from you mind as I spoke with the student and told him that his contribution wasn’t good so I will write thing that didn’t happen in order to do a good feedback and get good grade). You can refer this competency with a reference

And then you write : to improve your score you should consider the following :

· ….

· ….

· …

· …

So you write how to improve what he can do better

But in a way that is not judgmental .

Strength two – communication

1. Debate Activity - Competency measured: communication BARS Scale: 3 out of 5

Explain the strength in this activity that he was good in giving ideas but he’s not good in communication what he did during the activity write things from your mind. You can refer with a reference

Then that he should develop further : to improve your score you should consider the following

· ,…..

· …..

· ….

· …

Strength three – teamwork

1. Consultancy project Activity - Competency measured: teamwork BARS Scale: 3 out of 5

Strength on that he’s a good team worker he done a good eye contact even if he’s not contributing a lot but still he is a good listener etc. write more thing ….. refer this competency with a reference

To improve your score you should consider the following

· ,…..

· …..

· ….

· …

Now we have 3 areas for development (Weaknesses )

Weakness 1 – communication

1. Consultancy project Activity - Competency measured: communication BARS Scale: 2.5 out of 5 draw the stars with half so 2 and half as I didn’t know

Don’t start directly with negative and never say YOU DIDN’T DO , then write his weaknesses write anything , and then how he should improve say that in this activity his communication wasn’t as good as in the previous activity but in a professional writing don’t be judgmental and offences . put reference also to support the competency

And how he can improve this score

· …..

· ….

· …..

· ….

Weakness 2 – leadership

1. Debate Activity - Competency measured: LEADERSHIP BARS Scale: 2.5 out of 5 /please draw 2.5 stars

Tom is not a team leader talk about that in the activities he didn’t show that etc… put reference to support the competency .

How to improve this score and be a better team leader.

· …..

· …..

· …..

· ….

Weakness 3 –team work

1. Debate Activity - Competency measured: team work BARS Scale: 2.5 out of 5 / draw the stars correctly

Say that is this activity what happened that he’s team work wasn’t as good as in the other activity . put reference to support the competency

How to improve the score :

· …

· ….

· ….

· …

PERSONAL DEVELOPMENT PLAN

Name: (TOM ) In this table you should put all the aims that Tom should improve example : body language , teamwork, leadership , confidence , communication etc… for each aim you give 2 actions and for each action a measurement

Aims: What do I want to learn/achieve?	Actions: What will I do to achieve this?	Resources: What resources or support will I need?	Measurement: What will my success criteria be?	Review Date (s)
		For example: Linda tutorial =certificate Video Tedtalk Uni lectures Etc…

Competency Descriptors  

1 Competency Descriptor on leadership 

Positive Indicators

Steps forward to lead.

Issues clear instructions.

Shows determination and drive consistently.

Expresses and demonstrates the importance of having a common goal.

Considers the opinions or thoughts of others.

Trusted by team members.

Negative Indicators

Unwilling, slow or hesitant to take the lead.

Fails to issue clear instructions.

Shows no or little determination and drive.

Does not understand the importance of having a common goal.

Does not consider the opinions or thoughts of others.

Does not have the trust of the team.

Acts without thinking.

 

2 Competency Descriptor problem solving 

Positive Indicators

Identifying risks and thinking all options in making effective decisions.

Develops working solutions for implementation.

Solving a problem with new and innovative solutions/ideas.

Recognises and implements practical ideas.

Ability to structure a task within a given time frame and complete it to best possible ability.

Negative Indicators

Unable to identify the best option available for solving a problem.

Fails to take account of the different solutions involved in problem.

Does not review progress regularly.

Does not keep track of allocated time to given task.

Having a disorganised approach and wasting given time.

 

3 Competency Descriptor on communication 

Positive Indicators

Clarity of message

Persuasion in the act

Quick feedback of desicions

Time saver

Includes everyone in the communication

Negative Indicators

Chances of distortion of meaning

Not convenient for long messages

Irrelevant information is given

No rectification

 

 

 

4 Competency Descriptor on teamwork  

Positive Indicators

Ability to work together with others, treat them and their opinions respectfully.

Trusting members and encouraging each other on the team to participate.

Team members solve a problem with new and innovative solutions/ideas.

Ability to structure a task within a given time frame and complete it to best possible ability.

Negative Indicators

No attempts to collaborate or contribute within the team.

Communication is poorly and does not listen well to other participants.

Participants are not sure about their tasks and roles.

Does not keep track of allocated time to given tasks.

 

 

 

 

BARS indicators  don’t copy anything of this as it been copy pasted from google use it as guide for the mark I gave but don’t write copy paste change words if you need it

 

 

 

BARS problem solving 

Outstanding – 5	Extremely skilled in assessing impact of problem situations  Notably effective in resolving complaints  Highly creative in development of problem solving techniques  attempts to solve the root causes of problems quick  Possesses great skill in gathering and analysing information for application to problem situations
Very Good – 4	Really skilled in assessing problem and recognising it within reasonable time   Relatively quick in answering the questions  Works well under pressure  Can understand and apply data faster than the time given
Good – 3	Efficiently recognizes and defines problems associated with job  Weighs advantages and disadvantages of proposed solutions  Resolves most problem situations and looks for ways to avoid similar problems in future  Can obtain data or information and analyse factual situations for relevancy  Can develop alternatives when faced with obstacles
Competent – 2
Below expectations – 1	Possesses insufficient knowledge to develop problem solving strategies  Fails to resolve complaints and/or problems  Inconsistent or insufficient in recognizing and defining problems  Requires assistance in weighing advantages and disadvantages of potential solutions  Fails to anticipate the development of problem solutions  Is unable to correctly interpret and apply all relevant procedures, principles, policies and/or statutes

 

 

 

 

 

 

BARS communication 

Outstanding – 5	Consistently checks for understanding by relating perception of message content back to communicator.  • Has exceptional verbal and written communication skills.  clarifies purpose and importance of message  Effectively and consistently identifies understanding level of others and communicates at appropriate level  Able to relay complicated information to listeners so the listeners correctly interpret the message
Very Good – 4	Correctly is able to understand and deliver message with confidence and good quality   Is very clear in conveying the message  Gives others a chance to speak and constantly asks for other opinion  Reports and communications are accurately spelled and utilize correct grammar  Possesses sufficient command of English language and adequate grammar skills for position  Able to effectively present personal viewpoint
Good – 3	Correctly interprets messages as reflected in quality of work and interaction with others.  • Gives clear and concise directions.  • Correctly conveys information, both verbally and in written form.  • Responds to others; acknowledges receipt of communications.  • Keeps others’ attention using various methods of communication.  • Communicates verbally with appropriate tone and volume level;
Competent – 2
Below expectations – 1	Is reluctant to share ideas, participate in discussions, and give feedback.  • Exhibits unwillingness to listen.  Does not seek clarification from others when message is unclear.  • Frequently uses incorrect grammar and spelling in work product or communications.  Fails to correctly interpret communication from others.

 

 

 

BARS team work 

Outstanding – 5	Works within a group with complete harmony  • Participates excellently with conversations and ideas  • Always considers and respects co-workers opinions  • Always ensures decisions are made unanimously, based on all  participants opinions combined  • Ultimate goal is collectively achieved
Very Good – 4	Works very well within the team  • Eagerly presents ideas and participates in all conversation  • Takes into account others ideas and opinions well  • Ensures each member is given the opportunity to voice their opinion  on decision making  • End goal is achieved well
Good – 3	Able to work with others  • Offers good ideas to the group and takes part in conversations  • Considers some of co-workers opinions  • Participates in decision making within the group  • An end goal is achieved
Competent – 2	Able to work well in few aspects of a group  • Partakes in some conversation and sometimes offers ideas to the  group  • Rarely accepts opinions given by co-workers  • Doesn’t agree with majority of decisions made within the group  • End goal is not achieved effectively
Below expectations – 1	Unable to work coherently within a group environment  • Doesn’t participate ideas to the group  • Never accepting or considering an opinion that isn’t their own  • Argues against groups decisions, making it difficult to come to a final  agreement  • Ultimate goal not achieved