HR003_Rubric111.pdf

©2014 Walden University 1

HR003: Professional Development and Retention: Evaluate a healthcare organization’s practices for retaining talent and providing professional

development and recommend strategies for improvement.

Assessment Rubric

0 Not Present

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

Part I: Retention Strategies

Sub-Competency 1: Evaluate retention strategies for healthcare organizations.

Learning Objective 1.1: Describe an organization and its goals for retention.

Description of the organization and its retention goals is missing.

Description of the organization vaguely or incompletely indicates the type of organization, employee demographics, and description of the population the organization serves.

Description of the organization clearly indicates the type of organization, employee demographics, and description of the population the organization serves. Organization goals for retention are relevant to improving retention.

Demonstrates the same level of achievement as “2” plus the following: Response describes recent issues or trends that have impacted retention in this organization.

Learning Objective 1.2: Describe effective retention strategies.

Description of retention strategies is missing.

Response describes fewer than three retention strategies that are working for an organization or the descriptions are vague.

Response clearly describes at least three specific retention strategies that are working for an organization.

Demonstrates the same level of achievement as “2” plus the following: Response describes rationale for why the strategies are working.

Learning Objective 1.3: Explain retention challenges in healthcare organizations.

Explanation of retention challenges is missing.

Response explains fewer than three retention challenges the organization has faced and lacks sufficient explanation

Response clearly explains at least three specific challenges the organization has faced regarding retention.

Demonstrates the same level of achievement as “2” plus the following:

©2014 Walden University 2

0 Not Present

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

regarding these challenges.

Response explains the sources of these challenges.

Response describes recent issues or trends that have impacted retention in this organization.

Learning Objective 1.4: Analyze gaps in retention strategies.

Description of gaps in retention strategies is missing.

Response identifies fewer than three gaps in retention strategies. Response insufficiently and/or unclearly explains the ramifications of the gaps.

Response identifies at least three HR gaps within the organization. Response explains the ramifications of these gaps on the organization.

Demonstrates the same level of achievement as “2” plus the following: Response describes a reason why each of these gaps might exist in the organization.

Learning Objective 1.5: Recommend strategies for promoting retention.

Recommendation of strategies for promoting retention is missing.

Response recommends fewer than three valid strategies for promoting retention. Rationale insufficiently supports recommendations.

Response recommends at least three valid strategies for promoting retention Rationale explains why these strategies will help close the gaps.

Demonstrates the same level of achievement as “2” plus the following: Response describes potential barriers or constraints to implementing these strategies.

Part 2: Retention Metrics

Sub-Competency 2: Evaluate human resource metrics.

Learning Objective 2.1: Explain how human resources metrics are proving value to an organization.

Description of metrics is missing.

Response describes fewer than five metrics to evaluate outcomes of human resources (HR) functions.

Response describes at least five metrics that are being used to evaluate outcomes of HR functions in the organization.

Demonstrates the same level of achievement as “2” plus the following:

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0 Not Present

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

Explanation of value of these metrics to the organization is not well supported.

Response explains why these metrics are of value to this organization.

Response explains how the selection of these particular metrics aligns with the organization’s strategies and goals.

Learning Objective 2.2: Analyze gaps in the metrics.

Analysis of gaps in metrics is missing.

Response describes fewer than three gaps in metrics. Response insufficiently and/or unclearly analyzes what is happening as a result of these gaps.

Response describes at least three gaps in the metrics. Response clearly and accurately analyzes what is happening as a result of these gaps.

Demonstrates the same level of achievement as “2” plus the following: The response includes one additional example from another industry outside of healthcare

Learning Objective 2.3: Recommend human resources metrics.

Recommendation of metrics is missing.

Response recommends fewer than five human resources metrics.

Response recommends at least five human resources metrics. At least one recommended matric addresses retention and one addresses professional development.

Demonstrates the same level of achievement as “2” plus the following: The response includes one additional example from another industry.

Learning Objective 2.4: Describe the application of data collected.

Description of the application of data collected is missing.

Response does not clearly or sufficiently explain how data from five metrics could be applied to improve human resources outcomes.

Response clearly and sufficiently explains how data from five metrics could be applied to improve human resources outcomes.

Demonstrates the same level of achievement as “2” plus the following: Response explains constraints that might be faced in applying data collected.

©2014 Walden University 4

0 Not Present

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

Part 3: Professional Development

Sub-Competency 3: Evaluate opportunities and methods for training and professional development within a healthcare organization

Learning Objective 3.1: Describe training required of a healthcare organization by state or federal regulations.

Description of required training is missing.

Response describes fewer than three key trainings required by state or federal regulations. Descriptions of trainings are unclear and/or inaccurate.

Response describes at least one key training required by state or federal regulations for each of three different positions.

Demonstrates the same level of achievement as “2” plus the following: Response describes factors that influence the receptiveness of staff to federal or state mandated training.

Learning Objective 3.2: Describe training and/or certifications required by key accrediting bodies and professional organizations.

Description of required training is missing.

Response describes fewer than three trainings and/or certifications required by key accrediting bodies and professional organizations. Descriptions of trainings are unclear and/or inaccurate.

Response clearly and accurately describes at least three trainings and/or certifications required by key accrediting bodies.

Demonstrates the same level of achievement as “2” plus the following: Response describes how the training is proving value to the organization and/or the individual.

Learning Objective 3.3: Analyze training/professional development opportunities that provide value to an organization.

Analysis of training/professional development opportunities that provide value to an organization is missing.

Response describes fewer than two professional development opportunities provided by the organization. Analysis of value to the organization and/or individual is unclear and poorly stated.

Response describes at least two professional development opportunities provided by the organization that are providing value. Analysis of value to the organization and/or individual is clear and well stated.

Demonstrates the same level of achievement as “2” plus the following: Response clearly describes four optimal methods for conducting training that add value to the organization and their impact

©2014 Walden University 5

0 Not Present

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

Learning Objective 3.4: Recommend training/professional development opportunities.

Recommendation for training/professional development is missing.

Response does not accurately identify gaps in training/professional opportunities. Recommendations for training/professional development opportunities do not align with the caps in the organization.

Response accurately identifies gaps in training/professional opportunities. Recommendations for training/professional development opportunities align with the caps in the organization.

Demonstrates the same level of achievement as “2” plus the following: Response explains constraints that might be faced when enacting these training/professional development opportunities.

Learning Objective 3.5: Describe viable training/professional development delivery methods for a healthcare organization.

Response is missing. Response describes fewer than four delivery methods. Response insufficiently or inaccurately describes advantages and disadvantages of delivery options.

Response describes four delivery methods, at least two of which are technology based. Response describes three advantages of each delivery option and explains why they are advantages. Response describes three disadvantages of each delivery option and explains why they might be disadvantages.

Demonstrates the same level of achievement as “2” plus the following: Response explains how different methods of delivery can ensure equal opportunity in accessing learning.

Learning Objective 3.6: Recommend professional

Recommendation of professional development/training

Response does not clearly or accurately describe the recommended delivery

Response accurately describes two

Demonstrates the same level of achievement as “2” plus the following:

©2014 Walden University 6

0 Not Present

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

development/training delivery methods to a healthcare organization.

delivery methods to a healthcare organization is missing.

methods; the rationale is not well supported, and/or alignment to organizational mission, vision and values is missing.

recommended delivery methods. Rationale for the recommendations is well supported. Alignment of the recommendations to the organization’s mission, values and vision is provided.

Response describes a future-oriented training delivery method that might not be viable now, but is likely to become so in the future. Provides a look ahead.

PS001: Written Communication: Demonstrate graduate-level writing skills.

Learning Objective PS 1.1: Use proper grammar, spelling, and mechanics.

Multiple major and minor errors in grammar, spelling, and/or mechanics are highly distracting and seriously impact readability.

Multiple minor errors in grammar, spelling, and/or mechanics are distracting and negatively impact readability.

Writing reflects competent use of standard edited American English. Errors in grammar, spelling, and/or mechanics do not negatively impact readability.

Grammar, spelling, and mechanics reflect a high level of accuracy in standard American English and enhance readability.

Learning Objective PS 1.2: Organize writing to enhance clarity.

Writing is poorly organized and incoherent. Introductions, transitions, and conclusions are missing or inappropriate.

Writing is loosely organized. Limited use of introductions, transitions, and conclusions provides partial continuity.

Writing is generally well- organized. Introductions, transitions, and conclusions provide continuity and a logical progression of ideas.

Writing is consistently well-organized. Introductions, transitions, and conclusions are used effectively to enhance clarity, cohesion, and flow.

Learning Objective PS 1.3: Apply APA style to written work.

APA conventions are not applied.

APA conventions for attribution of sources, structure, formatting, etc., are applied inconsistently.

APA conventions for attribution of sources, structure, formatting, etc., are generally applied

APA conventions for attribution of sources, structure, formatting, etc., are applied correctly and

©2014 Walden University 7

0 Not Present

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

correctly in most instances. Sources are generally cited appropriately and accurately.

consistently throughout the paper. Sources are consistently cited appropriately and accurately.

Learning Objective PS 1.4: Use appropriate vocabulary and tone for the audience and purpose.

Vocabulary and tone are inappropriate and negatively impact clarity of concepts to be conveyed.

Vocabulary and tone have limited relevance to the audience.

Vocabulary and tone are generally appropriate for the audience and support communication of key concepts.

Vocabulary and tone are consistently tailored to the audience and effectively and directly support communication of key concepts.

PS005: Critical Thinking and Problem Solving: Use critical-thinking and problem-solving skills to analyze professional issues and inform best practice.

Learning Objective PS 5.2: Generate reasonable and appropriate assumptions.

Assumptions are missing. Response does not adequately present and discuss key assumptions in an original argument.

Response presents and discusses key assumptions in an original argument.

Response justifies the reasonableness and need for assumptions in an original argument.

Learning Objective PS 5.3: Assess multiple perspectives and alternatives.

Assessment of multiple perspectives is missing.

Response does not identify nor adequately consider multiple perspectives or alternatives.

Response identifies and considers multiple perspectives and alternatives.

Response justifies selection of chosen alternative relative to others.

Learning Objective PS 5.4: Use problem-solving skills.

Problems and solutions are not identified.

Response presents solutions, but they are ineffective in addressing the specific problem.

Response presents solutions that are practical and work in addressing the specific problem.

Response presents compelling supporting arguments for proposed solutions.