HR001

©2014 Walden University 1

HR001 Aligning Workforce Capacity: Evaluate organizational values and goals in order to align the workforce and deliver cost-effective, high-

quality care.

Assessment Rubric

0 Not Present

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

Part I: Organizational Goals Analysis

Sub-Competency 1: Analyze organizational goals and values to make appropriate staffing decisions.

Learning Objective 1.1:

Infer the goals of an

organization.

Description of the organizational goals of the Lockeport Medical Center is missing.

Response provides less

than five reasonable

organizational goals of the

Lockeport Medical Center,

and/or the response

provides an unclear or

vague description of the

organizational goals of the

Lockeport Medical Center,

and/or the response

describes unreasonable

goals of the Lockeport

Medical Center.

Response provides an unclear or vague explanation of why the goals are essential to operational success.

Response infers five

reasonable organizational

goals of the Lockeport

Medical Center and clearly

explains why the goals are

essential to operational

success.

Response demonstrates the same level of achievement as “2,” plus the following: Response infers more than

five reasonable

organizational goals of the

Lockeport Medical Center.

Learning Objective 1.2: Infer the values of an organization.

Description of values of the Lockeport Medical Center is missing.

Response provides less

than five reasonable

values of the Lockeport

Medical Center, and/or the

Response infers five

reasonable values of the

Lockeport Medical Center.

Response demonstrates the same level of achievement as “2,” plus the following:

©2014 Walden University 2

0 Not Present

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

response provides an

unclear or vague

description of the values of

the Lockeport Medical

Center, and/or the

response describes

unreasonable values.

Response provides an unclear or inaccurate explanation of what the values communicate about the organization.

Response includes a clear and accurate explanation of what the values communicate about the organization.

Response infers more than five reasonable organizational values of the Lockeport Medical Center.

Learning Objective 1.3:

Describe employee

traits or qualities

necessary to achieve

organizational goals.

Description of traits that

are relevant and necessary

to fulfill the organizational

goals is missing.

Response describes less

than five traits or qualities

that are relevant and

necessary to fulfill the

organizational goals,

and/or the response

provides an unclear or

vague traits or qualities.

Response provides an

unclear or inaccurate

explanation of how each

trait or quality is essential

to achieve the

organizational goals.

Response describes five traits that are relevant and necessary to fulfill the organizational goals. Response provides a clear explanation of how each trait or quality is essential to achieve the organizational goals.

Response demonstrates the same level of achievement as “2,” plus the following: Response describes more than five traits that are relevant and necessary to fulfill the organizational goals.

Sub-Competency 2: Analyze ways to staff an organization.

©2014 Walden University 3

0 Not Present

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

Learning Objective 2.1:

Create an

organizational chart.

Organizational chart is missing.

Organizational chart

includes less than 10

potential positions

necessary to achieve the

organizational goals,

and/or the 10 potential

positions are not necessary

to achieve the

organizational goals.

Organizational chart is unclear and not understandable.

Organizational chart includes 10 potential positions necessary to achieve the organizational goals. Organizational chart is clear and understandable.

Response demonstrates the same level of achievement as “2,” plus the following: Selected positions include cross-functional roles and reflect different organization goals.

Learning Objective 2.2:

Explain how positions

can help achieve

organizational goals.

Explanation of ways the positions will help Lockeport Medical Center achieve its organizational goals is missing.

Response provides a vague explanation of ways the positions will help Lockeport Medical Center achieve its organizational goals, and/or the response describes irrational ways the positions will help Lockeport Medical Center achieve its organizational goals.

Response provides clear

and rational ways the

positions will help

Lockeport Medical Center

achieve its organizational

goals.

Response demonstrates the same level of achievement as “2,” plus the following: The rationale includes an explanation of how the different positions interrelate to achieve organizational goals.

Part II: Compensation Methods

Sub-Competency 3: Analyze compensation methods for physicians and support staff.

Learning Objective 3.1:

Describe compensation

methods.

Description of

compensation methods for

support staff and

Presentation provides a description of less than three different compensation methods for

Presentation provides a description of three different compensation methods for support staff

Response demonstrates the same level of achievement as “2,” plus the following:

©2014 Walden University 4

0 Not Present

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

physicians is missing in the

presentation.

Audio narration is missing.

support staff and less than two different compensation methods for physicians, and/or the compensation methods are not supported by academic/professional resources or the resources are not relevant. The audio narration is incomplete or insufficient.

and two different compensation methods for physicians. Response is supported by relevant academic/ professional resources. The audio narration adequately supports the slide presentation.

Presentation provides a summary of more than three different compensation methods for support staff and more than two different compensation methods for physicians.

Learning Objective 3.2:

Describe the

advantages and

disadvantages of

compensation

methods.

Description of advantages and disadvantages of compensation is missing in the presentation.

Presentation provides less than two advantages and less than two disadvantages of designing, implementing, or using each compensation method at Lockeport Medical Center, and/or the advantages and disadvantages are illogical. Presentation is not supported by academic/professional resources or the resources are not relevant.

Presentation provides two

logical advantages and two

disadvantages of

designing, implementing,

or using each

compensation method at

Lockeport Medical Center.

Presentation is supported by relevant academic/ professional resources.

Response demonstrates the same level of achievement as “2,” plus the following: Presentation provides more than two logical advantages and more than two disadvantages of designing, implementing, or using each compensation method at Lockeport Medical Center.

Learning Objective 3.3:

Recommend

Recommendations for compensation methods are missing.

Presentation provides unclear or vague recommendations for one

Presentation provides recommendations for one compensation method for

Response demonstrates the same level of

©2014 Walden University 5

0 Not Present

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

compensation

methods.

compensation method for physicians and one compensation method for support staff. The rationale for the recommendations based on the organizational goals and values is unclear or irrelevant.

physicians and one compensation method for support staff. The rationale for the recommendations is based on the organizational goals and values.

achievement as “2,” plus the following: The rationale incorporates current research (past three years) and/ or data related to compensation of healthcare professionals.

Learning Objective 3.4:

Explain the impact of

compensation on

recruitment.

Explanation of the impact of compensation on recruitment of support staff and physicians at Lockeport Medical Center is missing.

Presentation provides an

unclear, vague, or

inaccurate explanation of

the impact of

compensation on the

recruitment of support

staff and physicians at

Lockeport Medical Center.

Explanation is not supported by academic/professional resources or the resources are not relevant.

Presentation provides a clear and accurate explanation of the impact of compensation on the recruitment of support staff and physicians at Lockeport Medical Center. Explanation is supported by relevant academic/ professional resources.

Response demonstrates the same level of achievement as “2,” plus the following: The rationale discusses impacts related to specific evolving human resource management trends, including recruitment cost containment, productivity changes, and/or diversity management.

PS002: Oral Communication: Use effective oral presentation skills.

©2014 Walden University 6

0 Not Present

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

Learning Objective PS 2.1: Use clear enunciation, correct pronunciation, comfortable pacing, and appropriate volume.

Presenter mumbles or speaks in a monotone, mispronounces words, and/or struggles to find appropriate pacing or volume.

Presenter inconsistently uses clear enunciation, correct pronunciation, comfortable pacing, and appropriate volume.

Presenter engages the audience through mostly clear enunciation, correct pronunciation, comfortable pacing, and appropriate volume.

Presenter enhances audience engagement through consistently clear enunciation, correct pronunciation, comfortable pacing, and appropriate volume.

Learning Objective PS 2.2: Organize information to be presented.

Information is disorganized to a degree that impedes audience understanding.

Organization of information minimally supports audience understanding.

Organization of information generally enhances audience understanding of concepts.

Organization of information significantly enhances audience understanding of both general and specific concepts, and promotes audience engagement.

PS003: Technology: Use technology tools effectively.

Learning Objective PS 3.1: Use images and layout of presentations to effectively communicate content to a specific audience.

Images and layout are inappropriate, hard to read, and/or impede audience understanding of key concepts.

Images or layout provide limited support for audience understanding of key concepts.

Images and layout generally support audience understanding of key concepts.

Images and design elements are used purposefully, and they effectively support audience engagement and understanding of key concepts.

Part III: Job Description

Sub-Competency 4: Create a job description that aligns with organizational goals.

Learning Objective

LO 4.1:

Identify key indicators

to complete a Job

Requirements Matrix.

Job Requirements Matrix is

missing.

Job Requirements Matrix:

 Identifies less than 10 job-specific tasks

 Inaccurately lists the

corresponding task-

specific dimensions.

Job Requirements Matrix accurately:

 Identifies 10 job-specific

tasks

 Lists the corresponding

task-specific dimensions

Response demonstrates the same level of achievement as “2,” plus the following: Job matrix identifies more

than 10 job-specific tasks.

©2014 Walden University 7

0 Not Present

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

 does not assign

percentage to each task

indicating how

important each task is to

the overall position

 Unclearly or vaguely

defines job-specific

Knowledge, Skills,

Abilities, and Other

characteristics (KSAOs).

 Unclearly or vaguely

identifies which KSAOs

are required and which

are preferred to fulfill

the job role

 Does not rate the

relative importance of

each KSAO on a scale

that ranges from 1–5

Response provides a

recommendation of less

than five of the most

important skills for the

position and/or unclearly

or vaguely explains why

each is so important.

 Assigns percentage to

each task, indicating

how important each task

is to the overall position

 Defines job-specific

KSAOs

 Identifies which KSAOs

are required and which

are preferred to fulfill

the job role

 Rates the relative

importance of each

KSAO on a scale that

ranges from 1–5

Response provides a recommendation of the five most important skills for the position and clearly explains why each is so important. Response clearly and accurately explains the purpose of the selected skills in terms of the organization’s outcome measures and strategic goals.

©2014 Walden University 8

0 Not Present

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

Response unclearly and/or inaccurately explains the purpose of the selected skills in terms of the organization’s outcome measures and strategic goals.

Learning Objective 4.2:

Create a job

description.

Position summary, essential job functions, goals, prerequisite preparation, worker traits, working conditions, physical demands, responsibility for errors and losses, and job relationships are missing in the job description.

Response provides a vague, unclear, or inaccurate description of the position summary, essential job functions, goals, prerequisite preparation, worker traits, working conditions, physical demands, responsibility for errors and losses, and job relationships.

Response clearly and accurately provides the position summary, essential job functions, goals, prerequisite preparation, worker traits, working conditions, physical demands, responsibility for errors and losses, and job relationships in the job description.

Response demonstrates the same level of achievement as “2,” plus the following: Response incorporates specific practice demands in the job description, including assessment management and/or specialized job functions, goals, and job relationships.

PS001: Written Communication: Demonstrate graduate-level writing skills.

Learning Objective PS 1.1: Use proper grammar, spelling, and mechanics.

Multiple major and minor errors in grammar, spelling, and/or mechanics are highly distracting and seriously impact readability.

Multiple minor errors in grammar, spelling, and/or mechanics are distracting and negatively impact readability.

Writing reflects competent use of standard edited American English. Errors in grammar, spelling, and/or mechanics do not negatively impact readability.

Grammar, spelling, and mechanics reflect a high level of accuracy in standard American English and enhance readability.

Learning Objective PS 1.2:

Writing is poorly organized and incoherent.

Writing is loosely organized. Limited use of

Writing is generally well- organized. Introductions,

Writing is consistently well-organized.

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0 Not Present

1 Needs Improvement

2 Meets Expectations

3 Exceeds Expectations

Organize writing to enhance clarity.

Introductions, transitions, and conclusions are missing or inappropriate.

introductions, transitions, and conclusions provides partial continuity.

transitions, and conclusions provide continuity and a logical progression of ideas.

Introductions, transitions, and conclusions are used effectively to enhance clarity, cohesion, and flow.

Learning Objective PS 1.3: Apply APA style to written work.

APA conventions are not applied.

APA conventions for attribution of sources, structure, formatting, etc., are applied inconsistently.

APA conventions for attribution of sources, structure, formatting, etc., are generally applied correctly in most instances. Sources are generally cited appropriately and accurately.

APA conventions for attribution of sources, structure, formatting, etc., are applied correctly and consistently throughout the paper. Sources are consistently cited appropriately and accurately.

Learning Objective PS 1.4: Use appropriate vocabulary and tone for the audience and purpose.

Vocabulary and tone are inappropriate and negatively impact clarity of concepts to be conveyed.

Vocabulary and tone have limited relevance to the audience.

Vocabulary and tone are generally appropriate for the audience and support communication of key concepts.

Vocabulary and tone are consistently tailored to the audience and effectively and directly support communication of key concepts.

PS005: Critical Thinking and Problem Solving: Use critical-thinking and problem-solving skills to analyze professional issues and inform best practice.

Learning Objective PS 5.2: Generate reasonable and appropriate assumptions.

Assumptions are missing. Response does not adequately present and discuss key assumptions in an original argument.

Response presents and discusses key assumptions in an original argument.

Response justifies the reasonableness and need for assumptions in an original argument.

Learning Objective PS 5.3: Assess multiple perspectives and alternatives.

Assessment of multiple perspectives is missing.

Response does not identify nor adequately consider multiple perspectives or alternatives.

Response identifies and considers multiple perspectives and alternatives.

Response justifies selection of chosen alternative relative to others.

©2014 Walden University 10