W1D1 Granth Discussion

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HPTWeek1.ppt

Workforce Enrichment

Workforce loyalty

Attendance

Tardiness

Attrition

What are the factors for attrition

Workforce Enrichment

Cooperation

Effective Communication

Skill sharing

Effective Information Flow

Two way communication with supervisors and managers

Individual Goal Setting

Empowerment

Innovation

Diverse Ideas

Workforce and Leader Development

Performance Improvement

Technology Change

Innovation

Assessment of Workforce Engagement

Formal and internal methods

Quantitative

How to gather the info?

Focus groups

Exit interviews

Surveys

Workforce Capability and Capacity

How do you know what you will need regarding workforce capability and capacity?

How do you find people and ensure that the right people are hired?

How do you get the work done with is required?

How do you make changes as necessary?

Workforce Climate

Is the environment safe and secure?

Prepared for short and long term emergencies?

Is the organizational climate consistent or volatile?

  • Work Systems Design
  • How are core competencies determined and developed?
  • How do these competencies provide a competitive advantage?

It is important to first determine if the non-stop change is vital or if this culture can be changed?

Why is this culture in place?

Is it due to nature of business?

Economy?

Management?

Can the amount of change occurring be reduced?

Prepare employees for change.

Communicate as much as possible.

Make team meetings more frequent.

Update outside of scheduled meetings if necessary.

Explain nature of business during interviews/orientation/training

Latham, J., & Vinyard, J. (2011). Baldrige user's guide: Organization diagnosis, design, and transformation (5th ed). Hoboken, NJ: Wiley.

Pershing, J. A., Stolovitch, H. D., Keeps, E. J. (2006). Handbook of Human Performance Technology: Principles, Practices, and Potential, 3rd Edition, Pfeiffer (Wiley),