PP Presentation
RIVERBEND CITY MISSION SUMMARY
HPDP PROGRAM DESIGN MISSION
LOCATIONS:
In this mission, you visited CEO Eugene Pitman’s office at Riverbend City Medical Center. You then
visited two focus group interviews: one held at a RCMC Meeting room, and one held at the Latimer Community Center in the Shoals neighborhood of Riverbend City—the neighborhood that is home to much of the city’s Hmong population. You then visited the office of Chief Nursing Officer Beatriz Garcia-‐
Chavez back at RCMC.
MAJOR THEMES:
In this mission, you watched the beginning stages of the development of a Health Promotion Disease
Prevention program (HPDP) that is specifically targeted to a minority population. Embarrassed by a news report about an altercation between the hospital and a Hmong family, Eugene Pittman is prompted to investigate the feasibility of a Hmong shaman training program. Similar to an existing
program in California, this program would involve training Hmong shaman to bridge the communication gap between Hmong patients and the hospital.
After an initial meeting, Eugene sends Chief Nursing Officer Beatriz Garcia-‐Chavez to interview nurses about their experiences with the Hmong community and to ask them for feedback about the proposed
Hmong shaman program. He also sends Nurse Training Manager Shannon Moe out to conduct interviews with members of the Hmong community, which she does with the help of a Hmong
community activist.
After conducting the interviews, Eugene decides the proposed HPDP should go forward. Eugene, Beatriz, and Shannon discuss the correct steps for developing the HPDP.
RESOURCES:
The Free Press article about the incident at the hospital.