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How to Write a Business Memo
Integrated Marketing Communications
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Why is this important?
Business memos are the most common form of communications within a corporation, agency or any business.
Writing a succinct, clear, intelligent business memo will help you succeed in your career.
Your competition already knows how to do this.
Integrated Marketing Communications
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Format
Virtually all business memos follow this format:
TO: the recipient(s) of this communications, as specific as possible
FROM: your name and title
DATE: the date the memo is sent
SUBJECT: brief descriptor of the memo’s contents
CC: who will receive copies (if any)
Integrated Marketing Communications
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Format
It looks like this:
Integrated Marketing Communications
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Contents
Generally, there is a logical order to a memo, based on the assumption that the reader is pressed for time.
Opening Paragraph – Concise reason for the memo and an overview of information presented
Background – the information that places the opening paragraph in context
Analysis/Statement of Facts – what you have found
Recommendation – your recommended action
Summary/Next Steps – a very brief recap of the above (if necessary); what the next steps should be
Integrated Marketing Communications
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Points to remember . . .
Omit the complimentary opening (Dear Dr. Bartlett) and complimentary close (Sincerely, Mary Walker); this is not a letter
If sending a hard copy, initial or sign the memo
Make sure you label the memo “Memo” or “Memorandum”
Headings or sub-heads can be very helpful and can tell your story for you
The body of the memo should be single spaced, double space between paragraphs
Integrated Marketing Communications
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MEMORANDUM
To: Date:
From: Copies:
Subject: