Reflective Journal
HOS301A Hotel Management Simulation
BUSINESS REPORT WRITING
Governmental Approaches to Tourism
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BUSINESS REPORT WRITING
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BUSINESS REPORT WRITING
GROUP ACTIVITY
HOTS
Business Report Writing TIPS
Why am I writing this?
Who am I writing this for?
Why will they care?
Source: HBR the one unbreakable rule in business writing – Tucker Max 2016
Refer to pre class activity – students to read article by T Max (HBR).
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Business Report Writing TIPS
Structure
Setting out the situation
Describing the implications
Reviewing the possibilities
Making a recommendation
Source: Patrick Forsyth
Refer to reading material 6.1
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Business Report Writing TIPS
Language
Being Understandable - clarity
Being readable
Being Straightforward - concise
Use and selection of language
Source: Patrick Forsyth
Refer to reading material 6.2
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Business Report Writing TIPS
Numbers
Confuse or Clarify
Complexity – make it simple
Enhance the message
Graphs, charts and tables
Source: Patrick Forsyth
Refer to reading material 6.3
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Business Report Writing TIPS
Editing
Create your title page
Create your table of contents
Complete your final edit
Let your plan rest
Final details
Source: McKeever, M.P (2018)
Refer to reading material 6.4
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HOTS
HOTS YEAR 1:
30 minutes
2 DECISION CYCLES
January February
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Business Plan Examples
Review the teams first six months performance – share the balanced score results with rankings.
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GOOD Example Table of Contents
GOOD Example Table of Contents
POOR Example Table of Contents
GOOD Example Executive Summary
POOR Example Executive Summary
GOOD Example Hotel Strategy & Positioning
GOOD Example Hotel Strategy & Positioning
GOOD Example Hotel Strategy & Positioning
POOR Example Hotel Strategy & Positioning
GOOD Example Report layout
POOR Example Report layout
GOOD Example PESTLE
POOR Example PESTLE
GOOD Example Marketing Plan
POOR Example Appendix
GOOD Example Refurbishment Plan
POOR Example Appendix
GOOD Example Forecast
GOOD Example Forecast
GOOD Example Forecast
HOTS
HOTS YEAR 1:
30 minutes
2 DECISION CYCLES
March April
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Business Report Examples
Review the teams first six months performance – share the balanced score results with rankings.
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GOOD Example Business Report Writing
POOR Example Business Report Writing
POOR Example Business Report Writing
GOOD Example Analysis
POOR Example Analysis
GOOD Example Analysis
Forecast Example
Forecast Example
HOTS
HOTS YEAR 1:
30 minutes
2 DECISION CYCLES
May June
40
Balanced Scorecard – Six months Review
Review the teams first six months performance – share the balanced score results with rankings.
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ASSESSMENT
DISCUSSION
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Next Week
Teams to conduct details review of first six (6) months performance
Complete pre class Activity
Participate – post your thoughts on the discussion forum
Ensure you submit your assessment this Sunday nigh before 11:55pm
Remind students that this subject requires out of class work.
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