Reflective Journal
ghanhateu
HOS301ATopic1PowerPoint.pptxHOS301A Hotel Management Simulation
Hotel Management
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Hotel Management Simulation
Introduce the subject and the class lesson for today.
Introduce yourself to the students.
The next slide has a video to set the tone for the class and subjects.
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Overview
Expectations
HOtS program
Hotel Management
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Hotel Management
Overseeing all aspects of the business and making adjustments as necessary.
Marketing
Revenue Management
Finance
Human Resources
Operations
Customer Service
Knowledge Areas
Talk about the dynamic nature of managing a hotel.
Need to be across all the disciplines
An open mindset is need to manage a hotel.
Be prepared to make changes and adjust as the business requires
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Hotel Structure
Defines roles and activities.
Explain that there is no one set structure – this will vary depending brand and size of the hotel.
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GM
Engineering
F&B
S&M
Finance
Human Resources
Rooms Division
Marketing
Revenue
Sales
AR
AP
Payroll
Recruitment
Front Office
Housekeeping
Security
Capital Improvements
Restaurants
Conferencing
Room Service
Training & Development
Staff Engagement
EHS
Hotel Management Simulation
Helps you integrate the subjects you have completed thus far.
Puts you in the hotel leadership chair to develop your ability to think strategically and holistically.
Requires you to become comfortable with processing information quickly as a basis for forming an informed view.
EXPECT IT TO BE CHALLENGING & DEMANDING
Advise students what behaviors are required
This subject is highly interactive and requires a high level of engagement and participation.
This will ensure students maximise their learning experience throughout the subject.
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Expectations
1.Preparation
Come to class prepared
2.Participate in all activities
Critically debate readings, learnings from lectures and discussions.
The aim is to help each other learn, not to show off your expertise.
Requests for help and/or views from your colleagues are strongly encouraged.
Collegial and professional interactions expected.
PARTICIPATING WILL LEAD TO A REWARDING EXPERIENCE
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Expectations
3. Build a high performing team/group culture.
4. Engage with the highly interactive format of this course
Voice your informed opinion and questions in class, so that others can benefit.
A STRONG GROUP CULTURE WILL LEAD TO SUCCESS
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Activity
1. Hotel management team
write down the names of the team members.
provide a brief background of each individual team member
the proposed roles for each team member
2. Hotel Name
Why did you choose the hotel name
Logo – please feel free to create / add a logo
3. Post the details on Padlet
Group: 45 minutes
The class needs to form their management teams.
Once hotel teams are formed, student need to start thinking of the roles required and structure of their management team.
They will need to allocate each team member a role and title.
Each group need to create their hotel name.
They are required to access the Padlet link on Moodle.
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HOTS
LOGIN SCREEN
URL: icms5.nethots8.net
You will be provided with the log in details.
Introduce students to the system.
Log into the system.
Lecturer Actions only
You will need to allocation the hotel groups with passwords
You will need to enter this into the system before the second class.
This stage is to show students where to log in.
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HOTS
DASHBOARD
Student dashboard is slightly different.
PowerPoint slides 12-15 is used to introduce the program at a high level
You will need to log into the HOTS program, after PowerPoint 15.
The rest of the class will be a live demonstration of the system.
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HOTS
USER GUDIE
Your go to document
PowerPoint slides 12-15 is used to introduce the program at a high level
You will need to log into the HOTS program, after PowerPoint 15.
The rest of the class will be a live demonstration of the system.
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HOTS
MARKET RESEARCH
PowerPoint slides 12-15 is used to introduce the program at a high level
You will need to log into the HOTS program, after PowerPoint 15.
The rest of the class will be a live demonstration of the system.
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HOTS
DECISION MAKING SCREEN
PowerPoint slides 12-15 is used to introduce the program at a high level
You will need to log into the HOTS program, after PowerPoint 15.
The rest of the class will be a live demonstration of the system.
14
HOTS
REPORTS
PowerPoint slides 12-15 is used to introduce the program at a high level
You will need to log into the HOTS program, after PowerPoint 15.
The rest of the class will be a live demonstration of the system.
15
HOS301A
ASSESSMENTS
Introduce the assessment, due dates and requirements.
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