Change Management ( A Tale of Two Schools)

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Fall 2017: BUSS 330 Managing Change

Kotter’s Eight Steps to Transforming Your Organization

STEP #

STEP

ANALYSIS

Higginson-Lewis

Orchard Gardens

1

Establishing a Sense of Urgency

2

Forming a Powerful Guiding Coalition

3

Creating a Vision

4

Communicating a Vision

5

Empowering colleagues to act on the Vision

6

Planning for and creating short-term Wins

7

Consolidating improvements & Producing still more Change

8

Institutionalizing New Approaches