Can someone help with a Discussion Question, Literature Review and a case Study?

1. Discussion question (Telemedicine)

We have discussed both the introduction and the literature review. Throughout the process of writing both of these sections, we have gained a better understanding of the controversy that you are exploring with your paper. Consider what you have experienced over the last few units.

In this reflection, introduce your classmates to your project. Tell them about the pro and con sides of the controversy, and present them with your thesis statement. Then, consider some of the following questions as you reflect upon the road so far. If you want to, explain a little bit about your process. What have you experienced so far in writing your paper? Was it difficult or fairly easy to come up with your design? Do you feel confident about your progress so far? How do you feel about your thesis statement? What would you like to do in revisions? What step seems the most difficult or the easiest for you?

2. Literature Review

The purpose of this assignment is to begin drafting your academic argumentative research paper. Description: In this assignment, you will first write your literature review; then, you will write your introduction. The following details are requirements of the assignment: Introduction (9-12 well-developed sentences/approximately 350 words. The following components must be included in the introduction (in the following order).

Sentence 1: Introduce the general topic Sentence 2: Pro side (general) Sentence 3: Con side (general) Sentence 4: Narrow the scope (1) Sentence 5: Examples of the narrowed topic Sentence 6: Narrow the scope (2) Sentence 7: Specific controversy Sentence 8: Pro side (specific) Sentence 9: Con side (specific) Sentence 10: The thesis Literature Review (800-900 words):

This paragraph acts as a guide to what the reader can expect in the literature review. Literature review body: This section includes three to four body paragraphs that discuss the history, terminology, and both sides of the controversy (pro and con). Literature review conclusion: The conclusion signals that the literature review is ending, but it also acts as a kind of preface for the body of the paper by restating the thesis statement and establishing your argument once again. Demonstrate how to summarize and paraphrase source materials. Demonstrate the avoidance of plagiarism through proper use of APA citations and references for all paraphrased and quoted material.

3. Case Study

This assignment provides you with an opportunity to explain the dynamics of teamwork, including motivation, conflict resolution, and leadership. First, read the scenario below.

Scenario: The vice president (VP) of marketing has hired you as the leader whose first task involves implementing a new process for applying customer service within the organization. The VP shares that the purpose of this initiative is to help resolve a list of issues that are negatively infecting teamwork: (1) morale is low, (2) employees are consistently late for work while others leave early, (3) workers disagree on the daily workload, (4) there is no drive or enthusiasm, and (5) above all, two employees have complained about harassment.

Your team consists of eight employees: three are newly hired employees, five employees are male and three are female. Each employee has a diverse background. Your charge is to reach the goal of improving customer service by directing the team through the five stages of team development.

After reading the scenario, write a minimum three-page paper by using the following questions as guidelines:

1. Motivation: What is the current state of motivation for employees, and what can you do to improve their motivation?

2. Leadership: What can leadership personnel do to positively impact teamwork that eventually leads to better customer service?

3. Resolving conflict: How can the employees approach resolving conflicts with one another in order to maintain a positive teamwork dynamic?

4. Resolving conflict: How can the employees approach resolving conflicts with customers?

5. Teamwork: What types of activities would help the team progress through the five stages of team development?

Also, be sure your paper fulfills the following requirements:

· The body of the paper consists of at least three pages.

· The format of your paper follows APA style

· Properly cite one reference (e.g., journal article) that you located from the university’s online library.

· Properly cite two references (e.g., article, webpage) that you located from reputable sources (e.g., online library or reputable webpages).

· Properly cite your textbook within the paper.